Diligent, professional, amazing service.Transmission issues are usually a pain and a conundrum.Alberto the owner was very nice, transparent, professional, and caring.He doesn’t intake vehicles and let them sit in his lot.No, you call for an appointment, pay a small deposit and right then they’ll start working on your issue.2 days after my appointment he came to my house to diagnose the transmission problem I had. After diagnosis and a week + prior to my appointment he has already ordered and received all the parts needed for the repair.Once it was my appointment time, he called a tow truck the day before and they started on my Jeep at 8am the day of my appointment.Throughout the process he would send me progress videos every 2-3 hours. After addressing the main issue, there was still an electrical fault.It took them another 1.5 days to diagnose and fix. But Alberto is so diligent and persistent, he wouldn’t release my vehicle to me before he got to the bottom of the electrical issue, even though it’s his specialty.Before they start working, they wrap the seats, shifter, steering wheel, handbrake in plastic. And when i went to go to pickup my vehicle it was freakin detailed.I’m talking vacuumed, washed, tire and wheel shine.🤯I’ve never experienced such service from an independent shop not on the island, not mainland.By far too recommendation. I can’t thank them enough.And his pricing was beyond fair.

I am so gratefull for the extraordinary customer service that I received from the owner Alberto and his great technicians.The profesionalism, honest, and good communication every day through videos, and if necessary telephone calls, brought me confidence. Alberto was available to answer every question.I highly recommend this place to anyone with car transmission issues.Thanks

Very professional, honest and flexible. I went to another transmission repair shop and they told me it was going to cost me $1,200 and if they opened it and found something else it would probably cost more. So I went to Luis for a second opinion and he was so honest it turned out that with the part and labor it only cost $250!!! On top of that he was completely booked with big jobs and still managed to fit me in! He sends photos through the process and the repair I had done only took 3 hours. Car is running smoothly now, I highly recommend!

This place was amazing! This place solved my car issue, the staff was very communicative and attentive. The atmosphere was very pleasant, I will highly recommend this place for anyone with transmission issues or general repairs and maintenance.

If the office is clean, the car will be clean after service. The office is very clean and organized. Good customer service, and all my calls are answered. I will return every time that my cars will need to.

Great service thanks for your help!

Very profesional, clear and punctual, all great qualities couldnt ask for more

Excellent service. Transmission Repair was done thoroughly and no glitches after nearly two years after the repair. Highly recommended.

Excelent service, very responsible and communicative.

Exelente servició, muy profecional y con todo el equipo para un buen diagnóstico sin tener que adivinar. Recomendado 100%

Aunque no trabajan mi vehículo, tuvieron la amabilidad de ayudarme a buscar un proveedor que sí lo trabaja. El local es accesible, limpio y de buena apariencia.

Excelente servicio !Gracias Alberto por ser tan amable !

Excellent transmission workshop. The service is the first. Highly competent staff. Immaculate cleanliness.Customer service is the best, they explain very well the diagnosis of the vehicle and the alternatives you have to correct the problem. I recommend it 100 percent. I will continue to visit the shop whenever transmission problems arise. Success.

Excellent customer service!!! I went to the shop with a concern and the owner was very kind and took the time to check the vehicle and answer my questions. 100% recommended.

First mechanic shop that I see so clean and organized. They have a service and business that shines with professionalism. But also for values ​​and responsibility. I felt safe knowing that they were educating me about my bus problem and that they took the time to make an accurate diagnosis!

Super good serviceExcellent workSuper mega satisfiedWe will give very good references of your very good service

Super grateful, good human being committed to service. A person willing to help people with good knowledge and dedication.

Very professional, in the end there was no problem with the car but he made himself available by WhatsApp, he let me know that if during working hours the light came back on and he noticed a problem, it could fall to the workshop the same day. He gave me some tips to better protect the transmission, and let me know everything he was doing and looking for while working on the car.

From the initial call and diagnosis, Mr. Alberto explains the repair process and the internal components of your transmission step by step, either verbally, in books, and in videos.

Excellent service, Luis is extremely knowledgeable about the operation of car transmissions, very professional and above all honest. I arrived at the workshop extremely worried since I thought I would have to invest thousands of dollars, the alternative that he offered me worked and it saved me from having to pay a high amount of money. The communication about status was extraordinary, super reasonable price, exceptional service… .You can go in confidence, I highly recommend it…

Recommended 100%If all the people who work in the automotive industry were as sincere as the owner of this place, everything would be less complicated, I took it because the O / D light is flashing, when I arrived they scanned my car and as there was no code of the transmission, the owner guided my car and runs it with the scanner to read the data and everything is normal with the transmission, he recommended an electromechanical, that I already made an appointment and if I recommend it, the person who attended me must be very good and confiable. And I dont know if it works for you, but I went to this place because of the good comments it has, because Im a woman and Im afraid to go to the places that have to check my car, why afterwards you end up spending too much and sometimes they dont fix the problem. Or they fix it for you and then find another one. Go to this place without thinking. 👍

Good job, transmission repair with 2-year warranty

The orientation and diagnosis was excellent, he spoke honestly about the problems that my vehicle has and detailed, recommended.

Excellent quality customer service and honesty. Completely recommendable. 👌

Very professional, they maintain constant communication and take good care of their clients.

I recommend it 100% super professional keeps you up to date with everything

Hello, good afternoon, greetingsI wanted to inform you that this month I used the bus for Isabela and the transmission, working super, I also went to Juncos the previous weekend and the bus stopped singing when it goes down to first class yesterday if it graduated I went to San Sebastian and from it is true that it is another. Thank you so much for the great work and service you offer to all your clients that is truly first rate 😉DTB

The best customer service experience I have ever had. Excellent service! Honesty and transparency. Recommended 100%.

We selected this business for its reviews and it was an excellent decision. Another place of mechanics diagnosed us problems with the transmission and we called several workshops where they required us to lower the transmission to make the diagnosis. Here they took the time to evaluate what problems the car was presenting and explain to us what problems it should be presenting if they were actually transmission problems. They were also kind enough to refer us to the appropriate workshop to work on the problem that the car was presenting. I definitely recommend this place for its honesty and professionalism.

Luis and his staff represent everything that a Service Company should be in Puerto Rico. Honesty, respect, high sense of Customer Service, expertise in the area ... I definitely recommend it and it has all my endorsement.

In no workshop will you find the quality of customer service that they have. They guide from A-Z on all details, diagnoses and repairs with evidence. There are no between the lines or small letters. They are extremely responsible!Btw… they follow up once the vehicle has been delivered.

A professional and excellent and fair service.

Excellent service.

Excellent service and very professional in their work, thank you !!!

Alberto is a very helpful and proactive staff. He helped me diagnose my car problem. It ended up being an electromechanical problem rather than a transmission problem and he recommended someone I trust. 100% recommended.

Tremendous customer service and guidance on the transmission of my vehicle, you feel the honesty and desire to give your service 300% thanks !.

Responsible, attentive, offers alternatives, accessible. Keeps the customer up to date on the process with the vehicle. The best guarantee.

Very good service and treatment. I was well oriented and they gave me good service.

They took great care of me, good service, good treatment. I recommend it 100%

The boy was very kind and helpful. The best deal.

Honest, transparent, professional. Knowledge and mastery of your business Highly recommended!

Very good service and treatment

Albertos attention was a great professional. I went to 4 different places and no one could find the problem. This Gentleman knows what hes got. He does not invent, he has the diagnostic equipment and knows how to use them excellently. A person with a lot of interest to help you without any interest. Picking it up 100%, you will not regret it. I wish you much success.

Excellent service. The owner is kind and transparent with the work. I found very well that they provide you with esteem without commitment and, if you decide to continue, keep you informed about the progress of the repair through videos. I would recommend the place to anyone looking for a reliable and quality place!

Good detailed explanation, the owner attends you in person. Recommended 100%

Good service and 100% coordial

Service with honesty and professionalism. I felt that I was in a place where there is a genuine desire to serve and educate the customer.

Excellent service, respectful environment and individualized treatment!

Excellent and very professional. They attended me quickly and efficiently. I recommend them 100%.Thank you.

Professionals, punctual, also very friendly And they answer calls all the time

Excellent service, excellent staff trained, helpful. They keep you up to date with the work done to your vehicles and a familiar touch. I recommend them to everyone who needs to make repairs to their vehicles. .

In this place, Alberto gave me an excellent service from the first day, he kept me updated during the process by sending me videos via WhatsApp and after going to two places with the same problem without solution, it is where I have only felt a complete improvement and I no longer feel the failure of my car, very honored and clear, Ill be back!

I brought him a vehicle first. When they verified the problem, Alberto sent me a video explaining the situation and showing details. It turned out to be a problem with the front train. They fixed it very well. Then I brought him another vehicle that did have transmission problems. As before, he communicated frequently, showing the problem and explaining the suggested procedure. He managed to repair it too. Both vehicles are working very well. I had a very good experience, a professional treatment and a reasonable price.

Excellent attention and service. He cares about guiding the client well and all the repair is done with photos and videos of the process.

Very professional, excellent service. Thanks for everything.

Excellent service and quality. You can trust blindly when it comes to transmission. Very organized and sincere.

Past experiences with transmission repairs were not pleasant, but now I am totally satisfied and grateful for the work and professionalism. With great confidence I recommend for an excellent and professional job. !!!

Tremendous service. Recommended!

Excellent experience. Very professional. It keeps you informed of the progress in the repair. Do not risk reusing worn parts. They evaluate each piece of the transmission in detail. It is not worth taking a risk in other workshops looking for the cheapest. I recommend them 100%.

This has been the most punctual and efficient service I have received in auto repair for many years. Even better and more efficient than from the same dealer when my Lexus unit was new. The owner was always present and supervising the repair process, in addition to documenting daily the activities they carried out during the transmission by video and sending them to me. From the realization and description of the services quote (well described and clear) to the final delivery with guarantees and delivery compliance, I can recommend it without a doubt as a first-rate service.

The service is excellent always very willing and that is extremely important for me to recommend it.

Excellent customer service. Extremely professional, incredible prices, the best competition in the market. I recommend them, guaranteed work.

Excellent service! Always very kind and responsible. I recommend it 100%!

Excellent service, attentive and very professional 👍⭐⭐⭐⭐⭐

Excellent service I feel very happy and grateful and happy I recommend it 100% to all the people who need to repair their transmission.

Good service very professional !!! Thank you so much!!

The very responsible team and a very professional treatment. They detailed and clearly explained their diagnosis and recommendations. They remained in constant communication, notifying the progress of the repair and any inconvenience found in the process. Excellent diligence and promptness.

Excellent! They keep you aware step by step of your work! Recommended

Excellent service and great communication from them, they kept me informed throughout the process and have the best guarantee. I recommend it 100%.

Excellent service.

Excellent service

Excellent service, they keep you abreast of the repair process, recommended 100%

Excellent service very attentive staff.

Excellent diligent serviceProfessionals in the field recommend it 100%

Tremendous service

I had a problem with transmission. Call, I was given an appointment for the next day and in 1 hour problem solved.I recommend 100%

Human quality.

Super pleased with your work !!! Excellent customer service and especially fast

I am very pleased with the service and the guarantee. Sienna 2006 transmission was damaged in 2016 is still running. The bus was excellent. I think hes going to give the extra mile. Thank you.

Excellent service, where the customer comes first. Backed 100% with some of the best guarantees on the market. Based on my experience, repairing my 1995 Ford Taurus, I highly recommend it.

Tremendous service after months with problems in the transmission of my bus, more than 5 mechanics here if they knew how to give a diagnosis and repair of my unit and the best thing was the honesty of everything that he told me that I could have that they never checked was what in If it was the problem, I recommend a satisfied client

Excellent customer service. Empathy in the coordination of service according to availability of resources of the workshop which allows to have a real vision of the time required for the repair of the vehicle. Continuous communication of the progress of the repair, including the use of videos of parts removed or replaced. Above all, an excellent guarantee for the work carried out.

Very good, professional attention, and they keep you informed of the work that is being done. I recommend them.

Excellent service and attention

Excellent service and excellent communication with the client. I recommend it

Excellent service!!!

Excellent service!!!

Excellent warranty on transmission repair and good service. My Ford Explorer bus stayed on show.

EXCELLENT SERVICES

Excellent service!!! 👍🏻 ... They kept me up to date with my vehicle.

The best place to repair your transmission

Lis best yes. Excellent service!

Excellent work and service, very professional, experienced and punctual. Recommended 100%.

Personal and very cordial treatment ...

Excellent service and the best warranty I have ever seen.

Excelent service.

Excellent service

Excellent service and willingness to solve the problem. Local trust.

Excellent and punctual service

Service of excellence.