THANK YOU SEARS!!!!!! EVERY TIME I GO TO SEARS, IS A GREAT EXPERIENCE. I ALWAYS GET AND BUY WHAT IM LOOKING FOR. THE PEOPLE THAT WORK AT SEARS ARE JUST GREAT, VERY HELPFUL AND MAKE YOU FEEL LIKE FAMILY !!!!!!!!!!! LOVE YOU ALL, SEARS YOUR THE BEST ππβοΈ
Still a thing here. Suffering from the labor shortage.
Not too many cashiers available. In store liquidation and too many products are not available. An store with high quality of service now was very different. The end of the Sears era.
Reps should help better the client, i asked for an item that was not available at the store, rep didnt help out to find where i could get my item
Its a shame this store is not what it used to be, no merchandise, no employees. Might as well close it.
Good prices and excellent staff.
Went for waranty of 15 yr old Craftmsn Ratchet n they were as kind as the day I bought it . Warrenty given 100%.
Looked like a closing store, no TVs, poor assortment if major appliances, only good prices in mens and ladies clothing, the rest of the store looked like a vlosing store. Very sad to see a once great store like that.
Sears is not what it was. Seems the store is on the verged to close. Merchandise variety in some areas are low.
No merchandise at the store. Also, who is going to honor the Craftsman warranty?
Good attentions and service.
Excellent sercive. Not too many items at the store.
You can tell its going out of business
The problem is that it about 85% empty. In it times it was, one of the best.....π
No employees. No merchandise. It felt like a funeral home
Good service at the perfume area
Ok
Can only look at the dying stores and feel nostalgia and sadness even when i didnt live when sears was at its biggest
Good prices.
The merchandise looks in decay.
Sears was great!!! I went in to buy a comforter and after going to JCPenney and Macys and compared prices and quality. I decided to buy it at Sears. Well, to my surprise the comforter I picked was $47.99 and I ended up paying$10.94. It was 90% off. SUPER HAPPY!!!!!!
Los like is gong out of busines
Always find great deals, theres no Sears in the states so I was surprised to see a Sears..
Too expensive
Went on to get a specific brand, model and size, and I found it with 50% off
Sears is just all expensive. I can get the same products in other stores for way lesser or order on Amazon or EBay which I do most of the time seeing some of the things they sell is high price and When I can get the Same cheaper. The store is clean and nice and the employees are very very helpful.
Itβs a nice sears store
Not cheap prices but good quality clothes
One of the main stores in Plaza Las Americas. Good selection in clothes for the whole family at affordable prices.
These folk done helped me select just the right appliance and Im not so easy to please
Went to buy a large size charcoal grill that salesman told us was available but was at the pickup location. We trekked thru the busy mall, on a Sunday mind you, to p/up our paid for grill. Waited over 25 mins at p/up only to be told grill wasnt actually available. Trekked all the way back to main store for refund. No real apologies from sales associates. Im done with this Sears location. Its too hectic and not worth effort. Next!
It is closing. Warranties for their trimmers are lost.
Same as Kmart...To the gallows headed..Feel pitty for the employees when they loose their jobs...π₯π₯π₯
Once again, the rewards accrued on my acct. Vanished at the time of making a purchase. Their reward program sucks. This is one of the reason they are not doing well financially. Customers are running away from them
The prices are good, I save a lot of money π°
The place to buy tools and men toys. Great variety, always they have special prices on different departments. Service is great
Empty no salesperson
Couldnt try on clothing or shoes they had a big sale but not much to look at
This is a 329,000 Sq ft store (#1905) and it only makes available one restroom for men . Today I was shopping at the store and had a need to go to the restroom. There was not even one available. The only one was closed. An employee indicated that they close it certain times of the day even though it is in working condition. The reason is to prevent possible situations that have occurred in the past of a sexual nature. In my opinion this is not a valid reason not to have a restroom in such a huge store. Nobody (not even the three employees that I spoke with) offered to open the restroom. One of them went as far as suggesting that I use the female restroom (which was open) but I thought it was not appropriate as there were women already there using it. I tried to contact Manager Josè PagÑn several times to share my concern but it was impossible due to the automated system. I asked one employee to contact him but I got the runaround. At this point I left the store. I post this in the hope that somebody from Sears sees it and shares it with the pertinent manager.
No employees en beaity section
$50 American for a body towel! We came from the beach and wanted to buy a beach towel, but found none. Only found regular towels for approximately $50 US!
Terrible experience on May 29 at Sears Plaza las Americas.Tried to buy a furniture by lease. Employee made a mistake with transaction in cashier when I gave him the deposit with a card and he tried to cancel it. He was not able to cancel it and all of a sudden told me the piece was sold out. He told me the deposit would be released in 24 hours. Two days later a relative went to store and asked another salesperson for that merchandise. The salesperson confirmed that the merchandise was available. At the moment I requested the supervisor. Mr. Felix he informed me that the deposit would be released to my account in 3 working days. I thought as with the refund I would buy the piece. I waited 3 days. I went to administration and requested assistance with the store manager who gave me a letter to hand in my bank for the release of the deposit I had given. In the bank they told me I had to request the refund to Sears where they had made the transaction. I again went to the store manager. I was interviewed by SaΓ³n Mercado Human Resource Manager. I requested the refund and told them I would not but the merchandise. She told me she would workout the refund through another division and it would take 2 working days. After 3 working days the refund has not appeared in my account I went to the store again on June 12, 2019. Mr. Felix informed me he had called Ms. Mercado and he told me she would call me. I have not received a call have not received the refund.I will not but furniture in Sears will not recommend the store for purchase and will disclose the lack of responsabilityof sone personnel. I will most likely need to inform this matter to other agency.
Well stocked and nicely displayed. The way I remember them being back in their hey day.
It was well organized, but the only thing that I would really consider outstanding is the cosmetics area. Many people would just buy their atudd in Amazon.
Same merchandise as Kmart, high price and if you need a bag for your purchase you need to pay $ 0.15 plus taxes for a bag advertising the store. Cashier not friendly at all, no one to assist you when looking for items. Do not think I will be purchasing there again.
Eh. This sears is separated into a few locations throughout the mall. I can only speak to the area I was in, which was the regular sears, home section. They didnt have much of a selection of anything really. Maybe because theyre all closing down on the mainland? Either way I wouldnt count on them to have much. I ended up at the Marshalls at the mall and got everything I needed.
This review applies to the regular store; not the Home Improvement side. Unless its on sale or clearance, items are pricey.
Sears is a ubique store in tools and electrΓ³nica.... Henry
Not enough variation of power tools. Cheap brand like Stanley or craftsman are pretty expensive. Employees are nice.
My rewards money has me visiting Sears weekly...great place!
Its nice and was very quite like the stage I like.
Not very crowded but I always find something to buy at a great price.
Always find what Im looking for at a good price!
Great prices! Nice place. Clothing, tools and much more.
I literally had to jump on a bed to get someone to help me. It was hilarious.
It looks like a store goingbout of business.
Cashier too slow. Had wait alot.
No response when I called.Still, they have very reasonably priced merchandise
Very nice prices, too much deal to buy.
Quality home goods and fashion, for men, women and children. All at reasonable prices.
Sears caguas closings 2/28/21
Im looking for a job with Sears, but I dont have oporttunity.Im retired, I was working Citibank 28 yrs. ..but nothing get a job.
Excelent prices in clothing, good selection
Would be higher but their delivery was horrible. They flat out refused to take the bed upstairs and left it in the living room. Not buying anything from there again.
Good place to shop and good prices on some products.
Sears keep it up, you have lots to offer
As usual. Good service and have what I am looking for.
Love this Store foud wife dress
There are few worker on each floor. Kind of deal with it attitued.
Need More employees with people skills
As always, store was clean. Plenty of discounts and properly merchandised.
Excellent
Bad credit department! NASTY PEOPLE ON THE CALL CENTER
Still a good store. Love the sales.
Real bad service. Dis organized . Make promises and don t keep them.
Excellent service by Luis, great selection of marked down furniture
A great store for shopping!
Went to buy a mattress they didnt know how to sell me one wasted 2 hours there
Expensive and poor customer service, both at the store and through call center. Do yourself a favor and go to BestBuy.
Telephone service sucks cant get in touch by phone
Just pass by and loook
Good
Bad customers service.Long line and one employee .She has bad attitude when I pay.
Very good thanks
Difficult to find an employee that help you. Very organized.
Service was good and staff was helpful.
Their selection was a bit lacking the last time we visited; hopefully they are planning on keeping this one open through the restructuring.
Its to bad that this stores will disappear soon.
Very inconsiderate. Will never return!
Nice
One of the best retail stores on the world
Is big and the staff are very helpful
I have a class there. I didnt buy anything.
Not enough employees at the register, and i is Mothers day weekend. This was at the clothing area.
Be prepared to wait. They have a small waiting area but you can also walk to the nearby shopping mall or Plaza Las Americas.
Great offers And service
Sears card
So sad they are closing down. SEARS