These guy helped me out in a real pinch the I needed one little clip to get my family home on a road trip. They had sold out of all the engines and clips that match what I needed. Determine the gentleman walked me to another section of the yard with small engines of the same company dug through and found the same clip fro a different part. Clean yard, kind and knowledgeable.
This place is a joke. How the heck are you gonna charge someone $20 for one busy sss hub cap
So I had damaged my work truck bed. I needed one ASAP to continue the job. I went down there with the existing bed and they helped me take it off and set the new one on so I can at least strap it on the frame (it was closing time) those employees didnt complain about it being late, they kept at it untill everything was good. Drove an hour there and back. Great customer service, price is certainly higher but definitely worth it. Awesome selection of auto parts as well.
I called about a part I needed and the women who works there was very rude over the phone when I asked her if they had the part. She stated “ that she doesn’t know what I was talking about” and was going to have her husband call me back but she they never did.
I have an old 2000 toyota tundra and I have been to many junk yards. I live in MD, and I was lucky enough to find my front fender in the color needed at San Luis Auto Salvage in CA. Dominic was incredible from the first time I called to when the fender was received in MD. He helped me from verifying the part to being there when my scheduled shipping was set to pick it up. He certainly went far and above helping me. The fender arrived, its on my truck, and I could not be happier. I would certainly go back, if Dominic is helping me. Thank you, Dominic!
I ordered a transmission for a Toyota...they sent the wrong one. I was In a pinch at that point and had to have the correct 1. I called and spoke to Pedro, He got right on it. I had to drive there from Tranquillity,which was a long drive....but they got the right one the same day. Pedro was very apologetic and I was very envious of the weather in San Luis..Ill be doing business with them again soon.
Needed a transmission pronto. Called everywhere in the county; Pedro at San Luis Auto Salvage found a low mileage transmission for me in WA state. They quoted me a week to ship, but it arrived in just a few days. They organized with the shop to pick up the trans and handled everything for me. Top notch experience. Part is solid and car is on the road ahead of schedule.
I only give 4 stars because they didnt have my parts not totally there fault. But the guy at front desk was more than helpful. He found my parts at other places even let me take a picture of the computer screen to keep for my search. Very nice and very helpful. I would go back anytime and would enjoy it if they are that helpful every time. Great group of people I met and thats hard to find these days.
Friendly and helpful service. I easily fit the parts I needed at a very reasonable price. Would definitely shop here again.
Kudos to Patrick and the rest of the crew at San Luis Auto Salvage! These are friendly professionals who quickly confirmed they had the part I needed. Excellent communication and prompt service. Moreover.. when I asked for additional support, it was kindly given.
First off this isnt a pick and pull yard like most. You can come in and theyll lookup the vehicle and parts information to see if they have it (fairly well organized), theyll write down the availability and location, theyll have someone wall out with you and they will pull the part after you choose what part you want.Prices are a little higher than pick n pull yards but their service is better.So far Ive had pretty good luck getting the parts I needed.I went last week for 2 cross bars for a jeep roof rack, got to choose from 4 different jeeps and picked the ones I liked, was $53.
Good people fair prices.
They sold me a SALVAGE vehicle in 2014 but did not tell me it was a SALVAGE and did not putSALVAGE on the TITLE! !! Also they did not report the mileage. They sale cars that are not salvage so I assumed it was merely an AS IS. I paid $2300 for it. I had to pay another $2300 for repairs within 6 months. That is when the mechanic told me it was a SALVAGE!!! They had actually put plastic parts in it instead of metal. I am in the process of seeking damages through the DMV. I have only driven this car less than 4000 miles since I bought it!!!BE VERY CAREFUL WHEN DEALING WITH THIS ESTABLISHMENT!!! THIS IS YOUR WARNING! DONT GET TAKEN BY YHEM!!!
Very proffesional freindly with excellent service and and the cleanest salvage yard in the west coast and they know exactly where every car is stored and whats available.
Its a junk yard. They take cars and part them out. Duh, thats why youre looking at this...Ok so to the real. They might let you walk out and find your parts without tools so you can verify it is what you need. Then go back and depending on part or person you can go pull them out they will schedule a person to do it for you. There time is different than your need for replacement motor, trans, axel ect.. so keep in mind Friday is not the day to show up wanting to get your truck in the road over the weekend.Also, dont buy unless you know its your correct part! 50% restocking fee for something that is incompatible really sucks.Find what wrenches you need to pull the part on your vehicle and become familiar with it before calling or showing up. They will help you pull a part of you need it but like I said, dropping a motor is one thing, they wont let you have the chance to drop it on yourself.
They still have not paid for the car we salvaged with them.
These guys are the best! They are polite and professional, and very quick. They take care of everything for you in minutes. I had a great experience with San Luis Auto Salvage.
Sergio was no help at all and he wanted the part number and manufacturer for the power steering pump. Well, I found it and call giving him the information. He said he would call back which he never did. But, he did quote me a price of $75. So, I call back, and he said he had someone pulling the pump and he wanted to check the numbers and again said he would call back which he did saying it would be another 20 min. That was the last I heard from him.Bottom line. Sergio needs to get his act together and I bought my pump from one of your competitors after waiting till 5 pm and having no contact from anyone at San Luis Auto Salvage. You lost a customer. Im a businessman. You had ALL DAY to get this right, and you did not.
The Ranch picked up a good used car from here.
I started pricing a tail gate for my 1999 Ford F -150 at salvage yards around SLO county, 2 on shrrtidan road wanted $125, & 145. I called San Luis auto sasalvage, they quoted me $200. Just a little high, they are very high on their prices, never buy from them go to Sheridan road Timos is much friendly and cheaper
It was a really good experience, I found exactly what I needed and the staff was a very helpful.
I was very pleased with the staff. The service was really good.
I got a good price and excellent service. These guys are out standing in their field
Ive gotten lots of parts for my 1999 chevy suburban, these guys are very accommodating, friendly and have given me great prices on everything.
What do you want, its a junk yard...
I have purchased a number of small parts over the years at this salvage yard. They are very friendly and have let me dig around the cars to find what I needed. In one case I had a bit of work to get a dash out of a van, and they had a nice guy work with me for like 30 minutes to get it out. The prices they have charged me for things including the dash have always been more than fair. They dont have an enormous selection of cars but it is amazing how much is stuffed in there. I come from LA and grew up as a car guy. I just about lived in ratty salvage places in Irwindale as a kid. I know the whole gig pretty well, so I feel pretty good saying that this is an especially nice salvage place.
Good luck dealing with these crooks. They sold me a bad engine and wont do anything g about it!!! They tell me its yours and you can do whatever youd like to do with it! To top it off, they overcharged my debit card and will not refund my money. Patrick and Pedro are bottom of the barrel and compulsive liars. This is the place to come if you want to get ripped off. Youve been warned of whats in store for you if you do business here. Caveat emptor!
Friendly and helpful. Patrick was great.
I called for a price for a used Rim for my 2010 GMC Van. They quoted me and had the rim same day to pick up. They also have an awesome repair shop Brakes Plus. Great resource for part and service.
Reasonable prices and good staff.
Poor customer service. Rude from the second they answered the phone. Gladly take my business elsewhere.
Best salvage in SLO.
Most people have the weelends off to work on their cars, however this place is closed weekends. Probably losing money. Hire a skeleton crew for the weekends. Once the word gets out, you will be ver busy I would think.
All i needed was a 2 dollar piece of plastic and dude told me he wouldnt sell it to me without the entire window regulator assembly, priced at more than they cost brand new, yeah i dont think so.
I just got off the phone after being put on hold for over 10 minuets! If the phone service is this bad i would hate to see how the actual facility runs, TO BAD I WONT GO TO FIND OUT!
I CANNOT BELIEVE THE PROMOTIONAL PICTURES FOR THIS BUSINESS ON THE INTERNET SITE. IF YOU CAN FIND ANYONE TO SMILE AND MAKE EYE CONTACT YOU WIN THE PRIZE.
Very helpful . and honest
Clean place for salvage parts
Friendly staff!
Pretentious and over priced.