From the time I was searching for a purple dress for my daughters birthday, the staff members were polite and eager to help. I was pleased with the price because it was so low. This is a spot that I strongly suggest.
I am an ocean lifeguard and I’ve always loved how Birdwells keep their red color for long periods of time. I called the office and had Jayme pick up the phone. She was so helpful and amazing. I bought a pair over the phone! When I came to get them, she greeted me out front and 10min later I had my new reds with patch sewn perfectly! They are taking all safety precautions. I felt so stoked to have a fresh pair to represent my department! I am so happy; thank you Santa Ana Birdwell for what you did!
The actual original Southern California beachwear store
Easily one of my favorite shopping experiences! This is not an actual storefront but a small corner of the warehouse where Birdwell make, store and ship their shorts. We came on a Thursday morning and we’re easily able to find parking in their large lot.There is someone to greet you immediately and show you a sample rack of items (shorts, jackets, shirts, hats, towels and bags). Once you find the items you like you will ask the assistant to grab items in your size. You’ll then be able to try on the items in the bathrooms that all the employees in the warehouse share.It was very cool to be buying clothes feet away from where it was made and seeing the faces of people who sew, move and ship these items year round. One huge plus is the file drawer with shorts/shirts for half off. Nearly all of the items felt and looked fit for retail and there were some unique samples mixed in.My brother and I bought a couple of things each and we’re glad we stopped by. Having a dedicated changing room would be a minor improvement but we all enjoyed the stripped down experience and great deals.
Great American brand still providing a top quality product. This is a small showroom / factory store. You enter a room with a small display and pretty soon a person greets you from the factory area. They get the products youre interested in and bring them out for you to try on. Everyone is always very friendly and knowledgeable. Never pushy. Birdwell products are all top quality and long lasting. They are the original and are still made in USA.
Bought 2 pairs of shorts recently. Spent $250. Called and asked if I could drop off to have 3 additional drawstring holes inserted so I could tighten shorts when in water....and this custom handmade clothing shop will not help me out. I was happy to pay for service. Shorts are fine....just very bummed they could not provide a simple fix for me.
Was excited after ordering my first pair of Birdwell Board Shorts & pleased w/ the look & quality after receiving them. Tried them on & although they would “work”, I decided for almost $100, I wanted to size up a size. I contacted customer service about exchanging my purchase & was told I would have to pay the return shipping. Charging your customers return shipping when they just want to exchange your product for a different size is ridiculous! Unfortunately today you lost my business and any future business you would have gotten through me sharing my previous excitement over your product.In my opinion, that’s simply too bad when you’re talking about a small shipping charge. You may want to re-evaluate your exchange policy.
Come on now!! .. Birdwell Beach Britches are the best swim trunks known to man..I have seen other reviews but this is the deal. This is an old time mom and pop kind of business with an awesome product. At times they seem overwhelmed with the business but hey.. Thats a good thing, the product is the best. My most recent dealings have been with Sal and he has been great. He is a nice guy and wants his customers to be happy. He provides a very high level of service.Thanks Birdie and Sal
Nice product, horrible customer service. I contacted customer service prior to ordering their product to help determine what size I needed. I gave them my measurements and the representative told me the size. However when I received the shorts they were so tight on me I could barely put them on. When I contacted them to return, no apology for the mistake and I was told I would have to pay the shipping charges to get another pair sent. I posted a review on their website and it never posted. So dont trust their reviews on their site. If you can not purchase in a store, stay away from this company. They are not mobile purchase friendly. Shop one of the other boardshort companies.
The people were great. I mistakenly ordered the wrong size tee shirt. They were out of my size, but gave me a selection of other colors. As I was leaving a gentleman came up with a brand new sweater with a small tear on the seam and offered it to me. It was my size and he actually gave it to me! Im guessing those are pretty pricey. It was a nice gesture. Ive been wearing Birdwells since 1972. Couldnt recommend them more highly. Thanks
Birdwells are outstanding. Ive been wearing them since the 60s, and theyre just as comfortable, durable and classy as they were then. Buy some. Youll be glad you did. - Tad Chamberlain
Super friendly and a must stop if you like boardshorts.
Excellent board shorts. Durability and comfort that will last 10+ years.
They are just a warehouse but accomodating
Too notch quality and service.
Not a shopping spot. More of a shipping center ...lifetime guarantee.
Awesome apparel, great folks
They are of very good quality are 💰 expensive but worth