Every time i go to this establishment there is one employee who quotes me at least 50% more on the price. I even leave and call and get someone else and the price is 50% less....either they have multiple prices depending on the type of buyer or the guy cant read. I am through with hayward lumber...
They charged me $64 a sheet for 1/2 osb plywood which should be cheap roofing plywood. I originally went to ace but they were sold out of 1/2 and their 3/4 osb was $32/ea. So I went next door to hayward. Their prices arent marked and you only find out only when you ring out. $233 for 2 pieces of 1/2 plywood and 5 2x4s.(I called them to ask maybe there was some mistake. They said they raised their prices due to covid. But they are double the cost of surrounding stores)Then when I sent my worker back to return the materials. They told me that even though we paid in cash they will only issue me a check for my $178 return. Any returns over $50 they only return checks. And they can either send it in the mail or let me pick it up in their office. And if I pick it up, it wont be ready until the next day!... and now I have to wait a day to get the check and go out of my way to deposit it(plus a few days for bank processing) just to get returned the cash I spent on the spot.
I absolutely love this place! Its a contractors paradise for materials! My father used to shop at Haywards way back in the day, and nothings changed. Great people, great service & great products.
This contractor screwed me over by smashing stuff, fixing it poorly without authorization then charging an exorbitant amount for his poor work. He bought all his supplies from Hayward. Based on what he charged me, you guys are selling 2 x 4s for $10 each.
Home town construction supplies with out having to drive to Home Depot / got to love it .
The best place in town for getting what you need to build. The prices are pretty marked up but their quality is good. The whole staff there make getting in and out quickly. The sheer size of the place enables them to provide you with basically whatever you could need.
Way expensive. Very busy.Edit after the vendor reply:Im impressed there was an answer. If you really want to know where you can improve, consider this: one of your products I considered was twice as expensive as at other places. Another product (a special order) would take more than a week to get (as told by a sales clerk). City Lumber had it delivered in 48 hours. For less money.Anyway, thanks for responding and all the best.
This place is slowly becoming my favorite go-to spot even if I have 2 drive from miles away Ill do that instead of going to Home Depot because their customer service here is fantastic Home Depot sucks
Well stocked lumber yard. Helpful personnel.
Great store. Very friendly staff and real neighborhood hardware store feel. Plus they tolerated my roommate, who is the worst shopper in the world.
Great place good location if working in Santa Barbara or Goleta.
Eazy too find stuff
They take forever to check you out. lumber recently has been really hard to sort for a straight piece and not chipped
Worst Management ever... That Scott and Pat guy have no sense in customer service, they treat their employees like trash. Also the yard guy name Able. I dont know how they can have this guys there, worst customer service coming out of this guys.. Never will I go back while this guys are there. Good Customer service starts with Management.
Great selection of hardware friendly helpful staff.
They are professional ! You get everything you need for your contraction materials here.
Awesome service here as well 🤘😎🤘
Its a good place for you buy a lumber
Best lumber store in town.
Great place like the way its set up
Best place for all your building needs
Great selection of doors, windows and mouldings. Friendly staff.
Staff is businesslike, prices are high, but quality is better than big box
My husband is a contractor and loves this place
Expensive, just like everything in California!
They got it all
Great place
Been going there for years.
Excellent service
Very helpful
Excellent place, and excellent service
A place of quick access to buy what you need
In this place we buy all the material for the company Espiler Construcción
Very good
Good shop
Everything you need in construction