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LUSH
2855 Stevens Creek Blvd, Santa Clara, CA 95050, United States
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LUSH
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Er
Review №1

Great staff and the scents are amazing. I had to pull myself away to stop buying bath bombs and more. I love it here!

Al
Review №2

What’s there to say. It’s lush. Everything is amazing as always

Li
Review №3

I dont know who employee number 1007577 is but earlier they made my entire day better. stellar customer service, impeccable vibes, spectacular energy. just an all-around excellent adventure into the lush

He
Review №4

THIS REVIEW IS ONLY FOR THE STORE:Lots of soaps in this store but the smell is so over powering that everything smelled the same “kind of like when your grandma would put on perfume, you know what I’m talking about” I’m sure there products are good but I guess it’s just not for me.

Gl
Review №5

Always such a lovely experience when I visit this store. They limit the people who can be inside at the same time. And before you enter they help sanitize your hands. The smell can be very overpowering while inside the store. But when you go out, you take the lovely smell with you. I could probably spend hours just looking and smelling around. I have my favorites but its always an adventure when I visit because I never know if Im taking home something new to try. All associates so far have been very warm, kind, and helpful. They definitely know their products! As a company, Lush has always been in the forefront of social activism. And thats something I am proud of supporting as well.

le
Review №6

I went there this morning. One of girls has been so helpful. She answered all my questions and helped me check out. I can tell she’s very energetic and passionate of her job. I wish I got her name, she was awesome!

As
Review №7

I love Lush... Id love it more if they happen to give me a heads up at the store is closed, especially when I pull my 3-year-old out of the car and fight mall traffic to come here especially for that. Dont make my mistake, Lush lovers.

Ay
Review №8

Had to basically beg to get a sample of a product I wanted to try, which I drove a long time for in the middle of the night and spent a long time on Saturday night mall traffic. And even then, she gave me the non-vegan version of the Ocean Salt moisturizer that I asked for and kept on insisting that they use different lids when I pointed out that that wasnt the vegan one, even though the container not the lid tells you if its vegan or not.... Liars.Also when I tried to see the container she literally pulled it away from me and rotated it towards herself so I couldnt see it. Just unwilling to help in general & super rude.Most of the employees are super helpful & nice, but not this one.

An
Review №9

I have to give props to Lush for doing their part to prevent covid. The store only allows a few customers into the store to prevent over crowding so be patient while waiting in line. Once you entered, they direct you to a sink where you can wash your hands with their pre-cut soap before touching their products. As for Lush products itself, we love their Hanna natural hair dye bar and their skincare lines.

Sh
Review №10

Great products, obnoxious salesperson.

Co
Review №11

Amazing store, my order was ready within 30 min of me placing it and the staff even included a free face mask for me which was my favorite one, its like they knew I had to pass on buying it this time, really made my day. Cant wait to order from here again!

El
Review №12

My sister and I visited on a Monday, February 3, 2020. This was the largest, cleanest, and most welcoming LUSH store we’ve ever visited. My sister is in a wheelchair sometimes and was on this day. She was able to navigate through the store easily. No one made her feel unwelcome and we had folks greet us throughout the store and offer help. We were encouraged to try things and given take home samples. We even sat for a bit in the nice cool area and were able to use their toilet, freshen up, and prepare to continue. While we sat, employees got to know us, encouraged us to hang out and rest, and brightened our day. This experience made me more willing to spend money at this location on things I’ve wanted for sometime, but haven’t purchased because of the (lack of) customer service I’ve received at other locations. Great job to all the neat people we met that day! Will return in the future.

Me
Review №13

Love this place. The sales ppl are very informative and nice.

Ka
Review №14

Its a gorgeous store, with a variety of things to smell and try. The products are all really high quality with amazing scents and textures. I love how they have so many samples and you can try washing your hands and stuff. Highly recommend!

Ka
Review №15

Good products and they fight animal testing which is a plus. The staff is friendly.

Ma
Review №16

Costumer service is amazing and employees are very friendly!

Je
Review №17

Sexgoddess is my favorite. My bath water was split into to colors....how they didnt mix I have no idea. My skin smells so good and is so soft. I cant stop touching myself

de
Review №18

Unfortunately their stock was low in certain items.

Ca
Review №19

I discovered Lush about 6 months ago and have already gone through the honeymoon phase. Its a great little store and a great idea, but I dont think its for most people. If youre vegan, or really conscientious about what you put on your body (like for health reasons) its a great option! For the rest of us that want convenience and something to last longer than a few months, maybe not so much. I still love the body wash and bath bombs, but I think I will be switching back to regular products for the rest.

Su
Review №20

I love this place! Everything is so vibrant and it smells heavenly! Its like walking into a candy shop for adults.The face masks are great and the pumice power soap have become a staple in my daily routine.

An
Review №21

Liked it, but felt a wee bit off not allowing my granddaughter to smell the soaps.

Ji
Review №22

The workers here are UNBELIEVABLY helpful and kind. From my experiences, no worker has gotten annoyed by being asked too many questions. They clearly hope to ensure you are satisfied with your experience in store and want you to take home products that are rightfully tailored to your needs. I recommend not buying huge bars of the soaps they cut for you, because some do dry out after about 6 months and become rocks that wont lather. Most their products do work as well as advertised and everything always looks and smells wonderful.

We
Review №23

My favorite is the Scrub Bee. My skin can get super dry and this helps it keep it from drying out. It’s a little pricey, but worth it. The soaps smell really good but my favorite are the lotions. Not a huge fan of the shampoo since it frizzed my hair.

Li
Review №24

Love this store all employees great the young man working that day last Thursday around 3 PM was amazing and the pretty girl with cool eyebrows!!!

vi
Review №25

Lush is amazing! I fully support the whole local donation, emphasis on natural ingredients, presentation, and sustainability. Good vibes. The People are very helpful and dig their job. 👌👌😁

sh
Review №26

I think Roni helped me today. She was super sweet. I think shes helped me a few times before.The store is always clean. And the workers are always helpful.My least favorite lush product is the big blue bath bomb because I have to clean a bunch of seaweed from my tub after.My favorite product is the sleepy lotion that smells like lavender. And all of the other bath bombs.I bought a hair conditioner bar today and a facial cleanser. So I look forward to using those. :)

Ev
Review №27

I love the new layout! Makes it much easier to find what youre looking for. Staff is helpful, as always.

Ya
Review №28

I have always loved LUSH for their products, but their people is what really makes an impact. Each time I come over the staff helping is amazing. I wanted to give a special shout out to the ladies there on Nov 6th at 3:30 pm for being so amazing and helpful. Didn’t want to leave! :)

Ka
Review №29

The mini lotion bars melted before I got home

Kr
Review №30

If you havent been to one or tried one of their bath bombs, youre missing out! LUSH is where I first heard of bath bombs, in 2001, and the only place I could get them was in Victoria, B.C. or in Whistler, B.C. when Id vacation there. Now, its just a trip to the mall! We have family favorites: the Karma soap.

Sa
Review №31

Very rude and bias floor leader. Did not let me exchange or return an item. Didnt even offer a different solution to the problem. Have said before that one shampoo bar is supposed to dry out my hair when it states that it is supposed to moisturize my hair. Bad service. Bad experience. Never again.

Bh
Review №32

Cute

Di
Review №33

Was glad to find vegan and cruelty products here, the store rep said 80% of their products were vegan.

Ve
Review №34

Great product. But too pricey.

mi
Review №35

We purchase overpriced bath bombs for my wife here. Its a store that probably wouldnt exist if it wasnt for husbands who cant think what to get their wifes for gifts. Thanks Lush for providing me Christmas stocking stuffers and last minute valentines day presents.

An
Review №36

Customer Service is great. They help you find what you need

Tr
Review №37

Great option to getting all the plastic bottles!

Ro
Review №38

Great shop, great products, knowledgeable staff. Tyler was terrific.

Ro
Review №39

I like the Lush products and the staff here is friendly and helpful. The major downside is that they never seem to keep stock of the best sellers or the ones that run out fast. Every time I go there,I dont get to try the new face masks,etc. because theyre always out of most of the varieties. You cant expect a customer to come in right on the day they receive the fresh stock. Disappointed regarding that.

Ka
Review №40

Will be shutting down for a few months to expand. Cant wait for its grand re-opening!

Ne
Review №41

Love the products nice knowledgeable staff

Ba
Review №42

Lush makes you feel good. Smells good and helps you to be relaxed and put yourself at the center of universe, at least for a few minutes...

Li
Review №43

Great place and people super nice

Br
Review №44

This store is a little bit small, incompleted products, but the service is good.😊

Ma
Review №45

Wonderful store and even better staff, just like all the other LUSH locations.

Ge
Review №46

An olfactory delight! The staff goes out of their way to assist you.

He
Review №47

Can get overwhelming when you go into the store. The ladies here were very helpful and answered most of our questions with the products.

Fl
Review №48

Its always a good experience! The employees are always very helpful, friendly, and ready to answer any questions.

El
Review №49

Wonderful place, best products ever

mi
Review №50

Quality soaps. Smell is intense when you are close and in the store

An
Review №51

Such great products for damage hair & skin and other products works fabulous!!!!👌❤💕

Be
Review №52

Great products but sometimes the staff comes off condescending if you ask the wrong questions.

De
Review №53

Great bath bombs!

Tr
Review №54

Friendly service. Expensive products.

Ma
Review №55

Very legit and effective products:)

Ja
Review №56

Love this place

ma
Review №57

Kind make up, great Palace!!!!!

Sh
Review №58

Love this store

No
Review №59

Closed for renovation

Ma
Review №60

Friendly staff and the products rock

Ab
Review №61

Organic stuff

Jo
Review №62

The decorative art of modeling soap, giving gifts is a kind of love and concern

Je
Review №63

Good concept, you have to mature it ...

Information
100 Photos
63 Comments
4.5 Rating
  • Address:2855 Stevens Creek Blvd, Santa Clara, CA 95050, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=421
  • Phone:+1 408-247-5874
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:7AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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