Interesting discount store. Its like a treasure hunt. They have food, clothes, furniture, houseware, cleaning products, and even toys.

Big Lots always seems to have what I cant find in other places. I have been looking for cafe rod holders. Not at Target. Not at Home Depot. Not at Walmart. I quit looking. Happen to hit Big lots and there were. Thanks Big Lots!!

What a mess! Just look at the pictures and judge for yourself. Merchandise laying on the floor all over the store, lots of empty shelves, missing price labels, and furnitures on display look dated and old. What’s more is the long wait time to pay even though there isn’t a long line of customers waiting to pay. I counted 3 cashier’s lines opened and 6 employees standing behind the cashier counter doing busy work. No one seems to be in charged.

Rather small store. The line in unbelieving long and slow. Items are not great quality.

Amazing customer service everything I go except for one young lady who was very very rude, not wanting to help. Everyone else from the management to the cashier has been absolutely amazing.

Theres good deals often. Can get a wide variety of household items, from furniture, out door furniture, kitchen items, cleaning items, cosmetics, bed and bath room items, photo frames, small electronic items, toys and many other items

Atif is the best and some other staff are so helpful as well but not everyone, Some people over there need to be cool as well. Some are

This big lots is always out of items.

The staff was super helpful and nice. They price matched an item from Walmart and did it with a smile! Thank you so much!Unfortunately they were out of shopping carts, because of the homeless stealing them... but I found 1 in the parking lot. Thanks again

Notnvery organized store butbthey have some quality items.

Slowest cashiers ever. Waited 20 min to pay... another worker was walking around the long line adjusting shelves.... like open another lane. Next time I’ll just go to lucky for anything I need. Watched 3 people walk in and look at the line and turn right around... wish I did that.

Terrible customer service the last few times Ive been there. During my most recent visit, I was discriminated against by a Latina employee who refused to help me in her lane as she was finishing up the current transaction. She immediately told me there was only one line (referring to the other cashier), so I went to that line. However, after I left, she helped other customers from other ethnicities. I returned and confronted her, which she replied that she was only able to do credit card transactions, but she NEVER even asked me, assuming that I would be paying with cash.Also, the manager here is LAZY and unhelpful when you ask a question and refers you to the employees. Other customers and I waited in line for over 20 minutes. He walked around but didnt bother to open up another register. A respected manager helps out customers, including with cashiering when its busy.

Good place to shop. Probably not enough people at work.

Good prices in general, especially on snacks, general cleaning supplies, but the lines are always long, and some sales reps are really helpful while others can be rude and ignorant. Today, I had two items, and the other cashiers was busy handling long lines of customers, then she appeared to open a second registers, so I relinquished my position on the busy line and joined her line. By the time my turn came up, she told me the line was closed, GOD! How rude!

Store is ok... the guy that was working the check out was super nice... but he was the only checker and it took forever to get through the line. But he was really nice. It is what it is right now. I went for some bed sheets and got what i needed and for a good price.

They have rearranged the store so it looks a lot more organized.

A little scrambled here and there but reasonable prices

Bought a desk online. Picked it up curbside. It was fast and easy.

Good place to get household stuff. Do check deals for get good discounts.

I waited in line to check out for about 20 minutes. Not enough clerks & the 2 that were there were in no hurry (1 talking on the phone, 1 saying she couldnt see well because she forgot her glasses, holding conversations with each other & some customers while the line of waiting customers got longer and longer). Real bad experience.

Not Punctual. They close before their timings. Pretty slow staff.

Everytime I go... it seems to be getting more expensive ... but I do love Big Lots ... especially a good deal.

No TP in handicap bathroom, bathroom a mess, cashier can’t visualize 6’ and made me step back til I was called. No 6’ markers on floor. We have so little human contact during COVID we need more than cashiers just being rule enforcers. Avoid this store.

If you enjoy shopping for 5 minutes then waiting 30 minutes to check out, youre in luck, because this is the store for you!

Great store, great deals, friendly staff. Lots of christmas decorations, housewares, etc. Clean & organized store

It has a lot of inventory but it not well organized. Theres a lot of items on the floor. Theres no shopping baskets or shopping carts

Very easy to spend money here.

Buying good computer desk

The reason I put 1 star is because dont have lessfirst the complete store is very disorganized., second they do not make people wear masks inside the store knowing that the city requires it., the employee named David who wanted to serve me after having treated the man without a mask did not disinfect the register area and still taking calls personal cell phone very bad management of the store seems there is no manager 👎👎👎👎👎👎👎

This is a good place to buy some quick snacks or drinks, some miscellaneous household items, furniture, gardening equipment, and tools. There are also DVDs, music CDs, and a few electronics. Some of the signage can be deceiving though. I bought two Pepsis thinking Ill be paying 88¢ each. It turns out I had to buy 3 to get the deal. Another complaint is they usually only have one cashier and the line can be slow at times.

Great deals

Slow service . Customer service was terrible. There were 2 older women that seem like it might be time to throw in the towel

I love the store but the shelves are bare hoping they aren’t going outta business

This is an overpriced junk store. Many of the snack items are smaller (for example 4oz instead of 5oz) than in regular grocery stores for the same or similar prices. Numerous products do not have pricing on the shelf tags so you have no idea what the cost is until the item is rung up at the register.When I first entered the store a couple had just finished checking out and when they looked at their receipt they discovered that the sales clerk had charged them $60 from the prior customers transaction. They had to go through the hassle of having the clerk examine the receipt, find the problem, and then correct it. I did not purchase anything and I will not go back!

Fun store! Not exactly sure how to categorize it (maybe similar to Grocery Outlet?), but what youll find is a bit of a surprise. The inventory doesnt seem to be as quickly turned around /refreshed as Grocery Outlet, so I wouldnt venture there looking for new turnover more than once per week (unless you know for certain they have what you need).

Not a bad store to shop at if youre looking for good deals on food and furniture. You just have to be sure to look at the expiration dates of the food that you will be purchasing as I have found some of the food items where the expiration dates had passed. I think that Big Lots can sell thier items at such a discounted price because many of the items are close to being expired. Other than the food though, they have great deals on patio furniture as well as kitchen products such as pots and pans as well as microwave ovens. I even bought a vacuum cleaner here for a great price. Sometimes the inventory in the store is scattered on the shelves and can be a bit disorganized, but overall, Big Lots is worth taking a look at to see what kind of deals they have that you can take advantage of.

Crazy good deals ;)

Horrible! Was curb side and the woman who answer the phone when I was letting her know Inwas outside told me that I needed to go in. I told her is curbside! She did not know the meaning of that word!

I loved Big Lots when it was McFrugals. I loved Big Lots for a long time after it was Big Lots but it looks to me like, like many places, its going downhill and thats very sad. Store has a jumbled, unkempt look. Too much clutter in the aisles and very little help available. Parking is great at the El Camino at Lawrence store. On a positive note I did find some absolutely perfect Christmas gifts so, all in all, Ill keep shopping there for good prices but miss some of the great stuff that they used to carry.

Too dirty and stuff all over the floor music too loud

A lot of interesting new items & competitive prices. Love it!

Oh my gosh I love this store. I could have spent a thousand dollars in there. Wonderful prices really great stuff.

Store was looking a little empty but still good prices

Always love to go and shop in Big lots. Staff is very humble and polite.

It’s a small big lots, how does that make sense. Not a wide variety of things.

Discounted store, has good quality items at a discount

Pretty good deal prices today.other then that, i stil spent to much money.

A good discount store with a lot of different types of stuff for home, body or actually anything.

Better selection at Santa Clara store!

1 cashier long line store disorganize

Clean and well organized

Very clean, decently laid out, and friendly staff. A good variety of household basics and some more unusual household furnishings, too. Nice mainstays at low prices.

Big Lots has certainly changed from what it started out as. I remember it when it sold a huge collection of just about anything discounted. Now, I am not sure if it is more a higher end- furniture store or more a full on grocery store.

Love Big Lots. Today I shopped for Christmas party items. Cups, napkins, Ocean Spray 100% Cranberry juice, 2 cakes of water for $5.00! Great prices.

They are always so nice here. Great selection of furniture to.

Way better prices than Walmart. You should atleast once to know better.

Crew is trying to so hard to keep up with clients buying demands. No stock.comes in, crew can not help items out. Be kind to each other....working.retail no.an easy task. 35 year retail experience.....high 5 crew of Lawerence Big Lots. !!!!!!!!!!

Nice place to find good deals+!!

Another one of the discount places that I frequent can always find something useful there

Very good deal and more coupons here and make it more bigger and new stuff for everyone else

Usually pretty empty

This Big lots was just ok. The prices werent what I expect from the chain and the store was a mess.

Amazing deals on furniture! Who knew? Rewards members are invited to (friends and family) shopping deals four times a year.

You will get all the regular items (except fresh produce) here. Definitely not to the extent Walmart carries, but enough for your day-to-day needs. I havent observed any item priced above other stores or even Walmart, for that matter.

Very helpful & pleasant staff. They have always helped & acknowledge me the moment i walked in. I love going into tjis locayion

There are some surprising finds there sometimes.

Loved this place 1st time there at this store my daughter showed me around awesome, excellent customer service!

Well stocked... limited options... competitive prices

Damn good prices, but disorganized shelving.

Good store located nicely in a plaza with lucky. Combined both stores have food, home appliances and e.t.cPrices are also low ;)

Looking for food & discount Knickknacks never better than Big Lots. Although stock varies dependent on availability, Items that are consistent include Bear Creek Soup Starter mixes, canned Progresso Soup, Ghirardelli Brownie mix, an assortment of Bobs Red Mill flour, beans & steel cut oats, and pet food. BL has a small cold section with essentials like milk, cheese & butter, and expanded their furniture department. Bring your own plastic bags. Parking is convenient. Public restrooms are available upon request.

We found variety of casual foot wear,Variety Good head phones too.Thank you, Big Lots

Some good deals, some very nice staff some not so nice! Way understaffed! Be ready to wait in line as usually only one person working at a time.

Always a fun place to find hidden treasures! Today they had Christmas gift wrap for 90 percent off!

Pretty nice, right off of Lawrence next to Lucky. Also a bbq right out side. I got some good stuff there for my new place, cheaper than other places.

Nice, but definitely not worth the drive

Big lots is a great place to find bargains I love the one in San Francisco in Geneva Avenue is conveniently located on the corner of Geneva and 17th street it is really nicely variety of many different types is stuff is a great place to go shop in the 1 and Santa Clara is just average a you know most find anything there but not as good as San Francisco

This Big Lots was very clean they had everything in stock the staff was helpful and the manager was accessible and very friendly.

Clean store but not a lot of wall art. Good selection on other things

Great

Very nice place to shop bargains and nice customer service

I like this shop alot because they give 80% offer until the products are sold

Very neat and clerks were really on it today...but it was early in the day.

Lots of fun stuff in there

Fairly low prices and fair quality, for budget buying. Quality is usually lacking but the prices are pretty good on many things.

Considerably good selection of items that are here, again depending on how much you are getting you $$ little extra too but I guess its worth it to visit and check out this particular store & or their website in any case and of course most of all great customer service from the sales floor associates!!😉☺👍👌

The furniture section manager is so nice

Aisles are so narrow, two carts cannot fit through at the same time. Shoppers in SV tend to leave their carts willy nilly as they walk through aisles, so oftentimes I cant get down an aisle I need because of its narrow construction. Prices on coffee may be worth this frustration.

Good place to find cheap things you need for day to day use. The number of times ive been there is that there are long lines to cashier which is not fun.

Lots of bargains and I love healthy food options

Good place pleasent ambiance delicious food

Great shopping experience! Great rates.

Happy holidays

I love this place as I got anything and everything over here

Not very clean or organized. Things were lying on the ground, broken stuffs on the shelf. Didnt give me a good impression.

Good prices on most stuff. Toilet Paper. Detergent. Dish Soap.

Not good we left our fire place there cause my husband hurt his back. We have talked to the store by phone and in person but I dont have any names. The asst manager is going to research it and let me know.

Its a store, reminiscent of Kmart. A lot of random stuff, some of it kinda cool, relatively inexpensive.

Enough parking and good amount of different items in-store.

Fairly clean, good size, good holiday selection, now they have furniture. Lines can be long on the week end.