Purchased water meters for a complex told it was simple to do had plumber come in and install. Had person come in and connect to internet. No instructions on how to operate there product so called company but they cant help either but they sell the product.
These gentlemen are full of expertise coupled with patience, perseverance and the desire to make things right with the customer. Outstanding efforts to ensure their product works efficiently and effectively for their customer. Highly, highly recommend them!
I have been working along side with EKM for almost a year. Adam and Josh and the others in Customer Service do not let up with highly excellent and knowledgeable skills. Reply time after sending an email is literally seconds. EKM continuously exhibit the qualities needed to handle any problem, issue or task. My recommendation couldnt be more high for EKM!
We have been very pleased with the EKM product. It is accurate, easy to install, of good quality, cost effective and provides excellent web accessibility. We have been especially pleased with the responsiveness and expertise of customer support, my experience was specifically with Josh and Seth. Keep up the great work. I have recommended your devices to others who have asked me and in fact a good friend of mine, one of my referrals, has actually purchased a device to sub meter his rental unit very recently. He as well is very pleased with EKMs high quality meters and its fantastic and quick customer support.