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AT&T Store
2356 S Bradley Rd Ste E, Santa Maria, CA 93455, United States
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AT&T Store
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Review №1

Our visit was great from start to finish. Even though it was busy, we were greeted by Abel right away and helped by Christian a few minutes later. What great guys! They are genuinely friendly and very knowledgeable, plus they made sure that my elderly mother had a seat that she could access safely and easily. Christian helped me find the perfect phone for my needs and made the transition really easy. It was a great experience! Thanks so much!!!

Ju
Review №2

Worked with Lee! So sweet! Fun to talk to. I felt so comfortable with all my decisions. He was so clear and very informative. I made a positive purchase, saved money, and I’m loving my plan! Want an easy, helpful, maybe also a great time and laugh, I would recommend lee! Thank you again Lee!

Ja
Review №3

I walked in AT&T store and got attended by Lee. I got the best customer service he hooked me up with upgrades on my phone, Direct TV Stream, AARP, phone cases, phone chargers, and tempered glass. I got 4 IPhone 13’s, one IPhone 12 and all phones insured for a very great deal! Like I said, best customer service! Everything he said he did and explained every step. He took the time to help out my family members and was able to upgrade my moms phone from a Samsung to the IPhone 12! Give this man a raise!

Be
Review №4

Lee was very helpful and made sure to get me all set up. He went over everything and provided remarkable costumer service. Thank you Lee! You rock!

Ta
Review №5

Lee was very helpful. I got great deals and an amazing phone. Very happy.

sh
Review №6

Lee was very helpful person helped me find exactly what I was looking for. He was able to explain my plan in a way that I understand. Very happy with his service today. Definitely recommend him to everyone I know. He’s a great employee!!! Wonderful perso!

An
Review №7

Lee who was attending my friend today was Great!!He was very patient, polite and gave us a great sale! On our purchase, overall he helped us through out the process even though we came 10minutes before they close. Lee stayed with us even after closing hours!!!!Awesome Sweet personSo was the rest of the co-workers who helped too great team work:)

Je
Review №8

Lee is an awesome employee he walked me through my bill to help me save money and purchase two iphone 13pro max. He is an excellent and patient person and it was a pleasure working with him, his energy is outstanding. Lee did an amazing job explaining and answering to detail all questions. If I could I would give him 10 star rating.

Sa
Review №9

Lee was super awesome and got me set up with no issues! He was also very personable.

Je
Review №10

Lee was very helpful and save me a lot of money jumping through a lot hoops to make my experience helpful and I have shopping 🤪

Ni
Review №11

The staff here took very good care of me ALL of them. They answered all my questions and showed me all the possible options and the deals that came with them. Very helpful and would definitely recommend 😁

Mi
Review №12

I would NOT recommend going to this store. I went in for a replacement SIM card. The rep removed my phone from my battery case snd broke the $60 case while putting the phone back in the case. Alma Cxxxxxxx should have received better training. The case, puchased from another store should have been replaced! Very dissatisfied!

Ra
Review №13

Very little wait time. Very nice staff all around. Helped set up my new phone quickly with accessories. Christian was informative and super Friendly!

Ja
Review №14

Representative Jason was very professional and patient with setting up my new phone. He made sure the photos and address book were all transferred smoothly. He made the transition truly feel like we have arrived to modern times with technology and expertise. Thank you for providing excellent service!

Ro
Review №15

Highly recommend this location all staff were very helpful. I had several setbacks trying to purchase for my new phone and switching phone carriers,AT&T was very patient with me which made me feel comfortable. Overall great experience.

os
Review №16

Better customer service than verizon down the road and knew what he was talking about.

Ma
Review №17

Made an appointment online and was seen within a few minutes upon arrival. Genesis sat with us and helped with every request we had (and we had plenty) and made sure we were taken care of. Great customer service 👏. She also made sure to let us know about all the services available to us as att customers, including the streaming service. Very satisfied! Thank you Genesis for your patience.

Be
Review №18

Lee, was Amazingly helpful and concern of me saving some $$..Thank u!!

Re
Review №19

Genesis at Santa Maris store was so helpful. She was kind, so smart and incredibly patient with everything I needed done. If I could give her 10 stars I would!! She is a fabulous representative of your business. Give that girl a raise!!

Je
Review №20

Genesis was extremely knowledgeable and friendly making the time go by fast. Was able to trade in my old phone and old watch to make it extremely affordable as well. All around pleasant experience!

Lu
Review №21

Lee gave me excellent service and was very helpful with all my question and helping pick out the right phone and service. Thank you so much

Ha
Review №22

Lee was able to upgrade my plan with better service and has the best customer service. Made my visit to the store quick and easy.

Co
Review №23

Vanessa was a great representative and was able to answer all of my questions and helping find the phone that works best for me. She was very knowledgeable on what phones I was looking at, and helping my find discounts for my plan.

Kr
Review №24

Had to come in and get information on my recent bill, add a device to my account, and get 2 new phones. Bryan and his manager Denise were awesome! Super kind and professional. Got everything that I needed. Thank you both so much for helping me and my brother.

Al
Review №25

Christian was super helpful and friendly! Thorough in explaining everything and making sure I understood what I was agreeing to. Broke down prices and let me know options, great service!

Ni
Review №26

Genesis was amazing she helped me out with what I was looking for stayed within my budget and was very helpful with any questions I had. She got me the best possible deal she could with getting the most services within my budget. Highly recommend anyone looking to start service with them to go to her.

Er
Review №27

Christian was very helpful and professional. He handled all my questions and concerns very quickly and smoothly.

El
Review №28

Lee was quick and easy to work with. I wish I could give more starts to this store. They never let me down.

Mo
Review №29

My boyfriend and I came in today to resolve a billing issue. When we came in and Genesis was quick to see to us and help us out. We explained to her the issue and she very thoroughly explained why it happened, and how to go about resolving the matter. If you visit this store, make sure to ask for Genesis. Thank you Genesis for your amazing customer service!

Da
Review №30

Lee was very helpful getting me set up with my new iPhone 13 pro max!! He help me save money with my new plan and got me set up with hbo Max

Ro
Review №31

Lee was very helpful in helping me with activation and very informative.. letting me know about Direct Tv and the advantages of the service.

Ma
Review №32

Associates took the time to give me a better plan and a greater price to save me money. I wish I could remember her name to praise her personally. I’ve been with the company for at least 25 years and have always received excellent service every time I go into the AT&T store or call and talk to someone over the phone. I will continue to be a loyal customer. Thank you!

Pa
Review №33

Juana has been an amazing help to me from getting my new IPhone 12 Pro Max to getting my new se Apple Watch. AT&T is a great provider and I won’t hesitate to come back if I have questions

St
Review №34

Great staff but I hate At&t, my aunt passed away. She is dead and they wouldnt cancel her service. When I called I would get hung up on, asked for supervisor and got scoffed at and hung up. Went to this location and they helped me but guess what still not closed! 2 months and still working on it.Yes I offered to send a copy of death certificate and still on going...

Da
Review №35

Received great service from Christian. Was a tremendous help setting up my new phone

Da
Review №36

Juana took good care with my situation. She has a lot of patience

Ja
Review №37

Great service! We went in for an upgrade and Alma helped us right away. ORIGINALLY EVERYTHING WENT GOOD. THEN I GOT AN EMAIL THAT I WAS ENROLLED IN DIFFERENT SERVICES WHEN I WAS NEVER ASKED IF I WANTED TO JOIN. BEWARE!

Ne
Review №38

Lee did an awesome job getting me set up and answering all my questions. Great experience.

Za
Review №39

Lee was able to track down the best deal for trade in and get me set to receive my new phone!

Jo
Review №40

Thank you so much Lee. Youre great!!! Very thorough with everything and quick. We appreciate you!!!

Da
Review №41

Lee was the associate who helped me. He was very knowledgeable and helpful. I came in for a replacement phone and upgraded to a new phone. He helped me with the entire process and was very good working with.

Ja
Review №42

Genesis was so helpful and met all the standards I needed got me the best deals thank you so much for all your help

Er
Review №43

This place has the best customer service. Genesis was so informative and answered all my questions. I will definitely be sending my friends and family here.

Je
Review №44

Came in to upgrade a phone and Genesis couldn’t have been any more helpful! She was seriously the best and gave me the best experience I’ve ever had in this store. Thanks to her I’m saving over $100 a month on bills!!

Aj
Review №45

Lee was positive and helped my family with some new phones and helped us save a lot of money

Vi
Review №46

I received exceptional service from Genesis. I upgraded 5 phones and was interested in at&t tv and Genesis came up with a package for me and my family. Genesis was very helpful, patient and she was multitasking.She also kept me updated in what was going on throughout the whole time everything was getting processed. She answered all of my questions.I will definitely be going back!

cy
Review №47

Lee was very informative explaining everything very thoroughly answered all my questions made me feel comfortable with my purchases

Je
Review №48

Genesis was great! Came in needing to buy a replacement phone for my son. She was patient and was able to help me get it done. Great customer service!

He
Review №49

I had a good time was very comfortable Vanessa was able to explain everything and had the answers to all my questions that I could come up with

An
Review №50

Lee was amazing, provided great service and explained everything with great detail and honesty ! And helped me upgrade to the new iPhone !

He
Review №51

Went in today to do a couple of upgrades and changes to my account. Genesis was the one helping me out and she was great. She was patient and made the whole experience good, despite my dad changing his mind 5 times between a phone and a tablet just to get neither lol. Generally pretty busy so you may have to wait but once they get to you, you dont feel rushed and recieve all the help you want.

ma
Review №52

Lee was great with helping me choose the right phone for me and setting everything up.

Es
Review №53

I had one of the most memorable experiences I have ever had at any of these stores. I was greeted as soon as I walked. Brian another amazing salesman who has also provided top notch service connected us with Christian. We came in looking for just a phone upgrade but Christian noticed that we were on an outdated plan and he upgraded our service while at the same time saving us money! He is very articulate and definitely knows what he is talking about he is not just a salesman who is trying to take you money. He genuinely cares and hope you get the right stuff suited to fit your needs. If you ever visit this store just know that you are in good hands when talking to Christian.

Ch
Review №54

Had a great experience talking with Chris about getting my corporate discount applied to my account. He was very thorough, made it super easy, and let me know what else was going on. Really appreciated his help and would definitely come back.

Kr
Review №55

I worked with both Veronica and Christian at this location and they were both great! Very knowledgeable, kind, and patient. They gave me a lot of great information on how to improve and fix an issue with my cell phone plan. I would gladly work with both of them again!

De
Review №56

ALMA IS ABSOLUTELY INCREDIBLE. She helped my sister get exactly what she needed and even dealt with us laughing at the fact that my sisters phone broke! THANK YOU ALMA!

Pa
Review №57

Vanessa was great with understanding my Iranian mother who has an extreme form of dyslexia. She was patient and went above and beyond for my mother. My mother loves her new iPhone 12 Pro Max! Thank you!!!

Et
Review №58

Genesis provided me and my family with excellent and efficient customer service. We were attended to with great pace and attitude and were treated with respect. 10/10. W Employee

Ia
Review №59

Vanessa was really nice and friendly. Helped me get everything I needed done quickly.

ma
Review №60

Genesis is awesome. Thank you so much for your service. Good luck with your puppy!

He
Review №61

Veronica was very helpful and patient. Friendly and knowledgeable as we upgraded 2 phones. Appreciate that she provided good customer service, helped us get a package that met our needs without any sales pressure.

He
Review №62

I went to this location and a young lady named Genesis helped me out. She was VERY helpful, I was trying to get out of one severe to anything, she explain all the benefits that AT&T has to offer. I wasn’t understand very well and asked her if she spoke Spanish and she did🙏 . She explained the areas that I was having difficulty, and chi-Ching I came out with a new phone.Thank you so much Genesis

Ve
Review №63

Genesis was awesome, helpful and patient with us! I really loved the service she provided for my whole family!

An
Review №64

Genesis was extremely helpful !! As soon as we walked in she greeted us and proceeded to help us

Sh
Review №65

Jason did a wonderful job walking us thru getting the eight phone for our son. It being his first phone. We had so many questions and he set us at ease. Such a pleasure having him help us through this. If you ever need anything. I would highly recommend asking for Jason.

Fr
Review №66

Lee helped me with new phones and great service with this new journey and was a great guy in general

Su
Review №67

Genesis was absolutely wonderful to work with! She hooked us up with 2phones quickly snd efficiently! Ask for her at the Santa Maria store on Bradley!

Sa
Review №68

Genesis helped me today. She was great answered all my questions!

Is
Review №69

Alma is such a nice person to talk too and a good helper in at&t I love you alma

Ka
Review №70

Helped my dad get a new phone today at AT&T Santa Maria. Gen provided excellent service and got him all set up. A great experience

me
Review №71

Lee was very helpful!!! He answered all the questions I had for him he also helped me set up 2 phones and a tv

Ra
Review №72

This was a great experience where I was provided quality customer service!

An
Review №73

Christian and Able were awesome. They worked hard to get us what we needed quickly and were super professional.

Au
Review №74

Genesis was amazing. Went above and beyond to get me everything I needed. Very knowledgeable and strait to the point.

Jo
Review №75

Amazing staff, Genesis was great help and quick with everything. Did her best to help and was very kind . Definitely would recommend this place for all phone needs

Am
Review №76

Alma helped me out she did great. She helped me with my upgrade and she helped me transfer my pictures and contacts from my old phone to my new phone.

Ed
Review №77

Lee at Santa Maria ATT had excellent service. Highly recommended

Jo
Review №78

Veronica was very nice and super helpful. She is so polite and respectful. She helped us out on very thing we needed. She also answered all the questions we had for her. 10/10👍🏽

Cl
Review №79

My experience today with Vanessa Franco was Amazing. She was very helpful and she resolved my issues. Thanks again.

fr
Review №80

Alma did a great job helping us with our upgrade.

Er
Review №81

Vanessa and Lee are AMAZING!!! Helped me and my fiancé get our electronics set and gave us some much info about our electronics!!!! We are set HUNNI!!!! YASS!!!!!

Gu
Review №82

Vanessa help me get the best deal and help me find everything I needed and was very professional and nice doing so.

Lu
Review №83

Alma helped me out so much that I was able to get a new phone for my daughter who’s bday is coming up! Just need to pay $10 all for a trade in.

Mi
Review №84

Both Mike and I would like management to know that Alma and Denise both are professionally helpful

El
Review №85

Bryan was excellent today he helped me with my insurance claim.

Pe
Review №86

Genesis really helped us and took care of all our needs. She was amazing and friendly!!

Ra
Review №87

Genesis was so amazing and did everything she could to help us out… you are awesome girl…

Me
Review №88

Absolutely phenomenal! I came in frustrated with my other companies service, and these guys answered all questions and didn’t have any issues or problems setting up my new service I’m extremely impressed and happy with my new cell service and I wish I had AT&T 10 years ago when I got my first cell phone! Thanks a ton Abel and team! Y’all are freakin’ gems 💎

Je
Review №89

Very helpful, made the process super easy. Thank you genesis

Ma
Review №90

Amazing alma thank you so much

Ro
Review №91

Great experience. Genesis was Really polite and helpful

Ga
Review №92

Alma was amazing!!! She helped us with obtaining new additions for our plan. Best representative ever!

Sa
Review №93

5 out of 5 stars! Juana and Genesis have been great

Er
Review №94

Christian was absolutely amazing! He had so much knowledge about products, saved me a lot of money & was very genuine.

Ma
Review №95

In general, you should BEWARE of AT&T as your carrier. Their coverage in the are is TERRIBLE, but this store was so rude when we went into pay off our installment plans so we could switch to Verizon. We told the gentleman that approached us why we were there. He was super happy to help us until he heard why we came in. He then proceeded to tell us that it would be a 45 minute wait to simply make a payment, and he would put us on this list because they were so busy, yet he was sitting in his chair, playing on the computer. He then DID NOT put us on the list, and as soon as someone walked in after us, he happily helped them and ignored the fact that we were there altogether. Super unprofessional and rude.

cy
Review №96

Outstanding job . Genesis went over and beyond. Highly recommend.

Ma
Review №97

Very happy with the att store customer service and Juana

Ma
Review №98

Alma you are very sweet and helpful thanks for all your help

ka
Review №99

Lee did an amazing job helping get us set up!

Er
Review №100

Thank you Genesis for the amazing service!!! So helpful

Information
8 Photos
100 Comments
4.7 Rating
  • Address:2356 S Bradley Rd Ste E, Santa Maria, CA 93455, United States
  • Site:https://att.com/stores/california/santa-maria/2052
  • Phone:+1 805-346-8760
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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