AWESOME PHONE REPAIR!!! Ive taken my kids iPhone 11 here few weeks back. First time at this place and he was able to get me in and out within 30 min! Best phone repair hands down. My daughter was very happy to have her phone back!Thank you so much!!!! We will stay with them for our phone needs!
This place is amazing!!!! They do great work. Mostly customer service is fantastic. I had my phone recently fixed, had the screen replaced. A few weeks later I was having some issues with my phone and took it back to George, he repaired the issue quickly and at no charge. He was knowledgeable and professional. He took the time to explain the issue to me. I was just super impressed with the quality of work and how personable he was, especially because he backed the work he previously did.. This will be my go to place for all my cell phone needs. I live in SLO and this shop is worth the drive. Thank you!!!!!
The gentleman was very informative, when I turned in my phone to have the screen replacement done he was very fast and efficient. Highly recommend going here for you phone repairs. I just wish they had an office in Lompoc!
The perseverance to help me with my phone problems was amazing. I came in for a faulty speaker they replaced that, and then the battery failed, and then upon repairing that the microphone wasnt working properly so they replaced my whole phone. Im sure this isnt the instance with every problem but they went over and above to solve mine theyve earned a customer for life.
My phone died without a warning. Because my old phone was completely dead, I was told all my contact lists and files stored and PICTURES! maybe lost forever...... But the guys at CPR Cell Phone Repair were able to pull all the unsaved data and transfer it to my new phone!!!
Replaced screen on note 20 plus, in stock, installed in an hour, great service, very professional and clean store. Thank you
They wanted to charge me $350 for a screen replacement way too much money didnt return my phone calls after I left 2 different messages Id go down there on my lunch break which may be late for work
Walked in and asked about screen protector. I could tell the guy wasn’t up for small talk. Didn’t look happy. He said $40. 😳 I said Out of my price range. Went to Walmart and got one for 4 bucks. Thanks, but no thanks. Won’t b going there again.
Fast, professional and friendly.
Wont return phone calls
They’re very good.
CPR gave me good communication, expert repair and completed at the expected time. Nicely done!
I had to go back to the store I think 9 different times because the repairs never fully worked. At first, they were very obstinate. However, after enough visits, they did eventually make it right. I now have a functional phone. To their credit, this phone model (Samsung A71 5G) is very hard to work with/repair. I was frustrated throughout the process, but glad that they made things right in the end.
I took my daughter to the trampoline place in the mall and saw SmartPhone Fix. I had no idea there was an iPhone fix it shop in the mall! I walked in and talked to the guys there, and inquired about getting my iPad mini fixed. The guys there were very knowledgeable and helpful with all my questions. Im confident they are the people to trust my electronics with and am definitely going back.
Very professional. They called as soon as service was completed. Repairs were priced as discussed. Would gladly do business again.
Went in to have the screen replaced on my S10e and unfortunately in the process of removing the screen, the back got cracked. Customer service was excellant. They ordered a new back and replaced it with no additional costs. Phone is like new.... Thank you
Dont do it. I bought a screen protector for $50 and first they had to keep my phone for an hr just to put it on. Then it wasnt put on right and peeled off the next day. I went and asked for a refund and there was a different guy there and they insisted on replacing it. They didnt need to keep the phone this time but same thing happened it peeled up. Still no refund.
I came in to replace my old shield and the customer service was exceptional. Helped me to choose what I was looking for and. was very satisfied with the outcome. I recommend this place.
This place is awesome! Jeremy and Eduardo are very knowledgeable and I trust them. I went in for a screen repair and I thought I needed an XS screen when I just needed and iPhone X screen and that would have been an extra thirty dollars. They found out and refunded my money and they did an excellent job on my phone. I would definitely recommend this place to anyone that needs any sort of phone repair.
CPR was on point. Very professional and great customer service. Recommend to all for your phone repairs.
The technician set reasonable expectations from the start and did an excellent job of repairing my device in a timely manner. Will absolutely return for future repairs!
Jorge was very helpful in fixing multiple phones over time & fixing my child’s iPad as well as helping me purchase a new one. Very friendly, fast and efficient. I wouldn’t take my devices anywhere else & I highly recommend Jorge.
My iPhone screen was pretty cracked up from heavy tools falling on it, but still functioned. Tony did a quick diagnosis and repaired my phone while I ran other errands. I purchased the additional layer of screen protection as well after he demonstrated its effectiveness.Great service. Very prompt and courteous. I’ll have no hesitation going there again for wireless repair needs.
I went to 3 other places before visiting SmartPhone. All of them couldnt help me... Should have come here first.I walk in 30 minutes to closing & the gentlemen behind the counter was able to fix my phone screen in 30 minutes! I was very impressed by his customer service & knowledge. Great prices-- Dont take your phone anywhere else. They are the best! Ill be referring everyone I know. Thanks SmartPhone Fix!!
We are being held hostage at this location because the location does not want to give me my phone after they broke my Touch ID. They said that they would replace my phone, and now they are attempting to keep MY phone that they broke.The Touch ID is important for us due to security and privacy in our places of employment. We want to keep the phone that they replaced our screen and Touch ID that they broke. They also have not refunded our money.The Manager from another branch and the owner have both told us that they are not able to refund us the money and are also unwilling to front the cost of the repair of our Touch ID that THEY BROKE.We have been here for almost an hour now and talked to our lawyer. We did not agree to leaver our device and by the business personnel telling us repeatedly that we have to leave the phone here, it seems like they are attempting to persuade us to leave our phone here. This is considered petty theft since the property is less than $950. If they force us to leave our phone here because we cannot keep the replacement that works, or are unable to give us a full refund and restitution for the damages incurred on our personal property. We will take CPR to small claims.The owner has agreed to reimburse us for this mistake, and we will not update our post until we have been refunded and recompensed for the cost of fixing the Touch ID at an apple certified repair center.
Fixed my shattered screen in less than an hour. They did a beautiful job and were really kind and informative. Great prices as well.
Very good attitude with the clientsAnd good service
I went in with cracked screen and left with a new one on it. I was happy with the friendly and prompt service. My rating is a 3 star because of the quality of product. I understand Apple makes the best products, however, the color of my screen is significantly different than what it was. It is not nearly as bright, even with the “brightness bar” all the way up and has a sepia tone to it. I wish I was told up front that the color would be this different.
Integrity buys my 5 star review. I went in convinced my iPhone charging port needed to be replaced. I would have to shove the charging cable in hard and wiggle it to a certain angle to finally get the phone to charge. The gentleman that helped me looked at my phone, diagnosed that it only needed to be cleaned and charged a small amount to get it cleaned up. It works perfectly now. I appreciate that they didnt take advantage of my ignorance and took care of the customer. They have won my future business.
HORRIBLE PLACE!!! Cannot recommend this location for service or parts. The story is this, I call ahead of time to verify they had what I was looking for. The guy working there October 12th 2019 at 330 pm (the only guy in the store) says yeah we should have it. I get there and not only do they not have it, he was the rudest attendant I have dealt with in a very long time out here in Santa Maria. So not only did he waste my time of driving all the way over there and not having the correct part, he was a complete A HOLE. I will never come back here or recommend anyone to this location because of this. I hope the owner does something about this guy as he will definitely drive business away.
The staff are very kind, fast and explain all your tech needs. Excellent customer service. I am very satisfied customer. Very reasonable prices.
Absolutely Professional service and work. They ordered parts fixed my phone quickly and shipped it right back. No hassle, no bs. Just fast reliable service. THANK YOU!!!
Nick is fast, professional, and knows what he’s doing! So grateful to have found this place. Highly recommend!
They were respectful and gave me quick answers
I loved the customer service the guys were so sweet and helpful and I paid for a reasonably great price. I’m so satisfied on how properly it works now and the fact they had it fixed within 45 minutes, great. Love the business
Quick and easy! You’re going to pay the same just about everywhere but I’m confident in the choice I made with these guys. Chris was very knowledgeable and as a whole you can’t beat the protection packages they offer!
Chris was amazing, I walked in today and have been in many times before. The reason I was in today was I had something in my charging port and he was happy to greet me, and assist with helping me get it out. He also didn’t charge me because I am a regular. Thanks guys!!!
Highly recommended service.
Best service. Very friendly answer all my questions. Would definitely go back there again.
I do recommend this place, their services are good and fast. The owner is a really good guy and professional, I have to say something really special about Maria she has a big beautiful smile all the time And when she’s helping you she make it look like you’re the only one in the store, she is a really nice person thank you my dear and thank you guys for helping me .
The guy in there was so nice and helpful. He fixed the charging port on my phone while I waited. Their prices are reasonable, and it beats buying a brand new phone. I highly recommend them.
Carla was beyond helpful and friendly. It felt as though a was treated as a long time friend. My phone came out perfectly and its so nice to see my screen without any cracks (thanks Jorge).
Awesome Service especially during this time.Fast and Efficient:)
Awesome local business... quick service, great prices and customer service.
I walked in looking for a case for my new phone and found a great deal on a case, screen and waterproofing. Im taking my husband there tomorrow! The clerk was incredibly helpful and nice.
I went in to get my screen fixed on a broken iPhone. They did a good job with the screen but my phone now drops calls and the touch pad or screen doesn’t work properly. They told me nothing is wrong with my phone. Horrible customer service, I think if anyone would know how the phone is working it would be the owner of the phone. So basically I paid to have my screen fixed but the phone doesn’t work right. I would recommend anyone go to Apple at least if they screw something up they make it right.
The guys I worked with were top notch. A little spender than my guy up in Oregon but definitely worth having a working phone!
Walked into the store to fix my iPhone, had great customer service, had a warm welcoming feeling and a worker greeting me asking me if I needed anything done showing me what deals they had and showed a video how they dropped and iPhone off the Santa Maria building and it was good as new which was awesome!! and helped me get onto a killer deal that cost me $167 that would help me if I were to get my screen cracked again I would just to pay $20 the next time “I LOVE IT” and they deserve a 5 star review from everyone.
This was my first time here and I’ll definitely be back if I ever need another phone repaired. Tony was very friendly and knowledgeable. The service was very fast and the phone looked great afterwards.
Quick response with quote, quick parts order, quick repair, thanks!
Cleaned quick and quality work, told me exactly where to get what I needed and definitely affordable
It was the worst Sunday of my life, dropped my phone hiking. It was completely shattered and black. I couldnt see anything. Carla and Robert were amazing. They took care of my phone and emergency right away. The best part of it all is my phone looks and works like its brand new. Thank you Smartphone fix!!
Great experience! Very helpful,I got my phone fixed. Thanks Tony and Chris for the great customer service and for all the help.
Went in to look for a case and found a great deal on a bundle. Walked out with a case, screen protector and got my phone waterproof too. The customer service was great I will definitely be reffering people there.
I am very pleased with the customer service and they fixed my iPhone 6. The iPhone had been dropped a bunch of times the front camera was coming off and we could see the mechanics inside the phone. I thought for sure they were not able to fix it. Not only did they FIX IT it took them only 30mins and they waterproof it also. I couldnt of asked for better service you saved my iPhone 6!!!!! Thank you so much 🤗
Great deals on phones! Amazing helpful staff answer all my questions. Great prices.
Fast and Friendly! I dropped my phone off, went and had lunch and when I was done they had my phone ready to pick up!! Have recommended to several friends and family. Will use again for sure
Great service ! Thank you for your help
I was happy they got my screen fixed but they cracked the back side of my phone doing the repair for the screen and didnt offer to fix it since it was their mistake.
It is nice when you have old fashion service without the heavy price that often comes with technical services. I recommend Smartphone Fix whenever some I know needs help with their smartphone. Thank you Smartphone Fix for what you did to help me.
Ran over phone with bike and NEEDED it fixed fast.( demolished screen!) Called Phonefix and they said bring on down. Maria was professional and said about 45 minutes. Done in 40 or less! Totally people friendly I keep going to them and have never come away with less. Thank you Maria Thank you Robert!
My son and I have been in the store several times within the last month and we have always received the best customer service! All the employees are very knowledgable and friendly. We thank you for that!
Great work ethics. Smartphone fix was able to find and fix the issue with my Galaxy S7 edge. Reasonably priced. Friendly and knowledgeable staff.
Great service. Got my phone screen changed out and it looks great. Thank you!!!!
CHRISTOPHER WAS SO GREAT! This is my second time here and if I continue to break my phone I will definitely be back!!! Great service love this place. Thank you smartphone fix!
So amazing. So professional and respectful. Everytime Ive gone in there I have been treated so kindly. I would most definitely recommend this store to anyone and everyone.
Wow! Smart Phone FIX in the Santa Maria Mall is a life saver! Got the bottom of Samsung wet and my battery lost charge. I was all set to just get the battety replaced and decided to stop into Smart Phone Fix where Carla, and Robert were able to diagnose it was the charge port and not the battery!!! Fixed and tested the phone while I waited. Thorough, and reasonable!
Very pricy
My experience was great Carla was an amazing person she help me with my phone and her advices help me make the correct purchase. Thankyou Carla for you wonderful and caring service.
My experience with Carla and Maria was amazing!They were friendly and knew how to interact with their customers! Also, Jacob did a great job with fixing my screen! Thank you to the team once again!
Robert and Carla amazing came in super late but they manage to fix my shattered screen fyi after falling in my phone. My screen is brand new love it. And price was great for an iPhone 7 Plus
Thanks so much Robert for helping repair my screen for a low price and having it done in less than an hour . Also the staff here is super friendly . Carla keep up that smile girl if I ever need service again I’ll definitely come here first.
Dropped my Samsung phone and got a screen saying I needed to rest it to factory settings, which would mean losing all my pictures and data. Went to T Mobile to see if they could help, was told it was my only option but said to check with Smartphone Fix. They were helpful and able to fix my phone in about 30 seconds and I didnt lose anything. Great helpful service! I would recommend this company to anyone.
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Awesome service. Efficient. Quick. No BS. a positive experience . I have used them around 8 different times with different phones and issues
My experience was great honestly. The service and prices were well to my liking 👍🏽 Best place to go if youre ever in the area hands down
My iPhone charging port was giving me problems wouldn’t make a solid connection. So I have Smartphone fix try. Walked in and Tony at they’re Betteravia location had it fixed in less then 10sec. I almost bought a new phone because I thought mine was done. Glad I stopped by. Saved me $1000.00.
Fast friendly service. Nick is great to work with and the staff is great. Highly recommend coming here.
Christopher was amazing! he fixed my cracked phone very fast. great service all around
Carla was awesome. Great friendly service. Definitely recommend!
Christopher at the santa maria mall was a great help . He helped me set up my mom’s phone. Awesome guy, very helpful!
Had the best expierence ever y’all did a great job hiring Carla she was very professional and has great customer service I’ll be back soon😊
These guys are the best they are honest and fixed 2 iPads that I thought couldnt be repaired I didnt even have a password and I was able to get email for one and the other didnt even have a home button and no screen with a blown LCD someone had put gasket sealant around the edges and these guys repaired both
Thanks Tony he fixed my tablet like without a problem penis the best thank you Tony you did a great work
I️ absolutely love this place I️ am constantly braking my phone and I’ve never left without being satisfied the employees are super nice and great
All good. Quick fix. Reasonable price. Would highly recommend!
I walked away happy 😊
I got a replacement battery and screen for my ZTE Zmax PRO, a phone not supported by or repaired by anyone else I called. Theyre not supposed to do it there either but they did anyway, didnt even charge me for the parts, giving me a deal because I replaced the screen and battery together. I also mentioned my charge port was finicky but I was too cheap to replace it too, and I think they did anyway because the old loose one was attached to the parts that were replaced
Absolutely best service, fast shipment of parts, professional and great pricing. Need I say more?
Went in to get my phone checked out ... carla was incredibly helpful and super friendly ... i will def be bringing my phone back to them !
Carla was very helpful with telling me about all my options while Robert fixed my iphone perfectly.
Carla and Robert very helpful and phone screen repairs were done quicker than estimated.
Service was exceptional !!! Carla and robert were amazing... robert worked on my s5 and did a remarkable job.
Tony did a great job and much appreciate the service at smart phone fix awesome crew
Chris was very friendly and helpful. Explained waterproofing and the price was great!
Really nice and helpful employees and owner!
Awesome customer service support will definitely be number one place to go highly recommend Smart Phone Fix
Smartphone Fix has gone out of its way to make sure my phone worked. I had a cracked screen on my iPhone. They repaired it and made sure the touch screen worked as good as new.
Fast service great prices