I came here due to being hit on my front fender, this shop partners with Wawanesa (car insurance company). My car was handled by Temo who was amazing. I dropped it off on a Friday, the dealer couldnt get my part to SM Body Craft until Wednesday and they still got my car back to me by Friday. Not only that, my car is sparkling inside and out. I had just come back from a road trip and it was filthy, I was so surprised by the level of detail and attention to my car. I hardly ever review places after just one visit but I made an exception. Their team is phenomenal and customer service is top notch!
Amazing customer service, great work. My car seemed completely brand new.
Temo was my main point of contact. He was very kind, and responsive to my phone calls and questions. He also dealt well with my insurance company. Not only did the repair work look fantastic, they also detailed my car inside and out. Our nearly 10 year old car looks practically new again!
I drove over after getting an estimate from the Lexus dealer. The appraiser (TOME) looked at my cars damage and gave me an estimate that was lower then the dealer, but still more than I wanted to spend for the minor damage. He saw my distress and volunteered to see if he could polish out the paint damage. I agreed. He came back with the paint damage polished off, which saved my having to purchase a new fender. It was an amazing act of kindness and I really appreciated his generous gesture.
At first they seemed like a nice competent bunch. Then they ordered the wrong part which delayed the car from getting fixed. When I arrived for the car, there was a new scrape on the right side of car that they deny was their fault. I just wouldnt trust this place again.
Best place in Southern California to have a Hitch installed!
Very friendly, transparent, and professional. Great service.
They do great repairs reasonably priced
Nice guys, and super helpful 👍
Friendly staff