Do not go here unless absolutely needed. While I was out of town my wifes car had battery issues. Like most, she is busy with work and kids. She got her suburban towed there and they charged her $326 for a battery replacement. Unless they are completely incompetent it should have taken 10 minutes so Im guessing they are taking advantage of people when they can. $28 to inspect battery and $100 in labor. Stay away from this shop.
Great place. Got an RV smog. In and out in about 30 to 45 minutes.
I have been using Horsman 40 years. I recommend them everytime someone asks me if I know a trustworthy automotive shop. Their work is top of the line. They are honest and stand behind there work. I never would consider taking any of my vehicles anywhere else.
I have taken a few vehicles to Horsman. I have always received prompt service and no issues with any of the work that has been done.
Just bought a car from a person that took the car there to get a mass airflow sensor they charge them $400 and it was a 24000 mile warranty but since I bought the car they said they couldnt help me even though there was only 400 miles put on the car since the repair. Isnt that crazy that I have to pay for the same repair somewhere else because they didnt do their job right? And now theyre saying the warranty is no good even though I have it in writing? Dont go there because theyre just going to say they cant help you even though the part was on warranty for another 23600 MI. Beware! Any other shop with just cover the part because of honesty. So I guess Im going to take my car to Integrity Auto Ive never had any problems there and redo the job that horsman Automotive couldnt do right
BAD ATTITUDE ... MECHANIC IS A THIRD RATE HACK ...THE TRY TO IMPRESS CLIENTS WITH LITTLE MODEL CLASSIC CARS THAT SIT ON THE FRONT COUNTER ...WOW, NOT IMPRESSED ! NOT WORTH $ 96.00 AN HOUR LABOR . MY FORD F 150 HAD A FRONT DIRECTIONAL LIGHT BULB SOCKET FALL OUT...HE COULDNT EVEN POP IT BACK IN ...GUESS IT WAS MY PROBLEM..LASTLY...THEY MADE ME MAKE AN APPT. TWO WEEKS OUT ...NEVER AGAIN...MY ADVICE...LOOK ELSEWHERE ...ENDED UP AT WEST AUTO MIRIMAR...TOOK MY F-150 IN... THAT DAY.! ..NO MODEL CARS ON FRONT COUNTER ... HORSEMANS...TYPICAL EAST COUNTY COUNTRY BOY HICKS ...
They are friendly, but way too pricey!
Brought the fiancees Toyota in for a smog. Fiancee has lupus and they were very helpful in making sure we had the closest thing to contact free emissions due to their caring for the customer.There is no way to complete the emissions without contact but they made sure every precaution was taken as well as leaving truck in secure area for couple days after work was completed and they also handed us a wiped down key and paper work outside after paying by phone.Thanks for the help! Much appreciated.
Friendly staff and decent prices. Seem to be a trustworthy mechanic from my experience.
I am so happy. My car had a dangerous thing wrong. They are professional, friendly and fair priced. My car was done in just a few hours. I can not recommend them enough. Billy was wonderful
Efficient, honest & friendly employees!!
Great service
Went in for a smog it was fast service had a transmission repair a year ago also fast and efficient service only repair facility I go to for all my car care needs, try them fair and great service during and after repairs.
Excellant service!
A reliable trustworthy shop. Theyve always fixed whatever Ive brought to them, and did an excellent job on it. Theyve been my go-to mechanic shop for over 15years.
Always honest & knowledgeable. Very reliable. Go here for all my automotive needs
Although a bit more pricier than other places theyre very trustworthy, and will undoubtedly save you more $$ in the long run! Highly recommend. 👍🙂
My car is a salvage title and Horsman Auto is one of the few facilities in east county that perform light and break certification.They were courteous and quick. Our appointment was for 9am and they finished by 10:15. They have a comfortable waiting area but instead of waiting we went to breakfast at the omelet house down the street.I would give this 5 stars but the price was a bit expensive.
Experienced, friendly and honest!
I called them about a problem with my truck and they were not very helpful due to company rules and regulations. I do understand that they still need to make money.
I took my motor home in due to a horrible shake in the front end by the motor. They put new plugs and coil packs on my ford v-10 took all the shake away and it runs as smooth as can be. They fixed it very fast and were up front honest and direct. Thank you I appreciate the job well done. I will be back
We love taking our cars to Billy and Pete. They are kind, and trustworthy. Recently, we were back in SD for vacation and had some car trouble. They fit us in to make sure we were able to get home. I wish I could take them with us to AZ!
Expensive. Maybe most repair shops in San Diego are. I should have shopped around. Quick turnaround and clean shop
What fantastic service. Got there about 10:30. Was worrying that I wouldnt get home in time to watch the NASCAR race at noon. They changed my battery in record time. It was faster than a NASCAR pit stop.
Honest, dependable service and willing to work with me.
Excellent service
Guys are awesome we service our work vehicles there ..
Love this place....decent honest people!!
Billy and Pete are great. Took wife’s car in on tow truck and had it back up and running in two hours.Friendly and knowable service.Clean shop and office.I will use again
I WISH I COULD HAVE MORE STARS TO GIVE THESE GUYS! I MET THEMALMOST 16 YEARS AGO, AND HAVE BEEN EXTREMELY SATISFIED EVERY SINGLE TIME I GO TO THEM. FROM THE MANAGEMENT TEAMTO THE GARAGE, THE LEVEL OF PROFESSIONAL COURTESY, KNOWLEDGE, AND CARE I RECEIVED IS WAY BEYOND ANY OTHER SHOPS ATTEMPTS. MY WHOLE FAMILY AND OUR COMPANY A & B HEATING AND A/C WILL USE NOBODY ELSE BUT THESE GUYS!!
Friendly, professional, honest. I trust them.
While they are often pricier than their competition, they provide quality service to match as well as mechanics you can actually *trust*.
Customer service was great in this garage.They kept me updated with what was going on with the repair. Job was perfectly done.
AAA towed our Saturn here to replace the starter motor. It lasted 10 months. 379.27 for bad service.
I love this place. Until I came here a few years ago I found it hard to find a shop that is both honest and competent and this place is both.
They do a fantastic job here. They are very honest and are always able to fix any issue I bring to them. A little pricey, but absolutely worth it.
Been using Horsman since I was a kid with my dad and they were attached to the gas station. Very reasonable and trust worthy!
Didnt try to upcharge or upsell me on anything. Very efficient on a busy day
Great price and very good customer experience. Would recommend giving them the opportunity to resolve any automotive issues.JH
My familys been going when youre on Carlton hills an Mission Gorge. Take care of their customers and honest
Fair professional great service
Honest techs. They look at your vehicle and diagnose problems and give you an honest assessment and complete estimate for repairs.
They always be fair and honest. We have been using them for years and never had an issue.
If I could give 0 stars I would. The owner should be ashamed of himself! We took my husbands truck in for repair and paid almost $2,000 for a new back end. We get the truck home it’s in worse shape than when it was dropped off. My husband took a look and THEY NEVER PUT THE BOLTS BACK ON THE REAR CALIPERS!!! This was completely careless and unsafe for them to send us home in this vehicle. My husband called to discuss the issue and they offered to do his brakes for free to make up for it. We called today to make the appointment and now the owner refuses to do the brakes for free as previously promised for their negligence. DO NOT bring your vehicle here. They could care less about the quality of work they perform and even less about the safety of their customers.
Always a great job!
These people are very qualified at what they do. Great service and very friendly. Nice clean waiting area . Very accommodating hours!
My husband and I travel from Chula Vista to Santee anytime either of our vehicles need service. We have been using Horsmans for years, have never been disappointed. Always on time, always a reasonable price.
Best auto shop Ive ever had.
Pleasant people excellent work
Great service and understanding price
Already a great experience! Honest and friendly great customer service..
Very professional
Seems honest, very knowledgeable and straightforward. Had my engine replaced, 3 year unlimited mileage warranty.
Outstanding service and reliable work.
We really appreciate Horseman Auto. We always feel thst we have been dealt with honestly and with integrity.
Excellent service, finds and repairs issues quickly.
They do excellent work for a reasonable price and the staff are very courteous and helpful.They stand behind their work.
Best automotive repair shop in the county!
Efficient, very good service, fairly priced.
These guys are good and professional
THE place to go for car repairs. Our favorite shop for 25 years.
Very friendly, helpful and timely
Quality service.
They are the greatest!!
Ive been going to them since 1998 but my family have been going here since 1984.
The best place
They knew immediately what my problem was
Honest knowledgeable staff
Fast & friendly
Billy is family friend
Helpful
Onist