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Import Auto Service
7945 Mission Gorge Rd #111, Santee, CA 92071, United States
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Import Auto Service
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sa
Review №1

Best mechanic experience ever!! As a young female, I don’t like going to mechanics alone but this shop was so professional and kind. My car was overheating and they let me bring it in (and it got fixed) the same day! Reasonable price and great service. Will definitely be coming back.

Ri
Review №2

They get the job done right ✅ and for reasonable prices!!!

Gr
Review №3

I brought in my 1997 Miata to get fixed for a check engine light, and everyone here was so helpful and kept us updated on what was going on! Will definitely be coming back!

Pa
Review №4

Great job. Easy to work with, I will definitely be going back there for all my auto service needs.

Ka
Review №5

So nice and patient and thorough! Really appreciate their work and so accommodating!

Me
Review №6

They are the only people I trust in San Diego to work on my car. They’re honest, friendly and don’t try to up-sale you like other places do. They do great work, are professional and prices are very reasonable.

Ja
Review №7

They did a great job on my timing chains and tensioner. Great communication and a great price. Would definitely recommend them. As for unforseen problems related to work preformed they will rectify the problem and if its a result of the work they performed like in my situation they will get everything in working order for the original agreed cost.

Ge
Review №8

Where has the shop been my whole life? Apparently right under my nose! These guys do a great job have a great customer service and treat you right! Super fair pricing and honest!

Le
Review №9

These guys are great. They do fast work, they dont oversell, and they are dedicated to finding the issues with your vehicle.

Br
Review №10

I tried another mechanic before and left disappointed. The service is excellent. Honest mechanic that does great well priced work.

H
Review №11

Best import repair services around

Ti
Review №12

Ooomygosh, Were do I start, Thank U Sooo Much for what Yall did!!! Scott n Aldofo Rocked it for me!! They knew my hours of work n that i had2get home so i could get sum sleep.They handled it Professional n Smoothly.The Kindness n Patience Scott n Aldofo showed Me was jus Absolutely Phenomenal, jus got off work, had an issue with my car n needed it fixed2day.THANK U #1⚘TinaMarie.

ch
Review №13

Im so appreciative of Tim and his family company my car broke its the only vehicle I have and hes going to squeeze me in in the morning even though it was his birthday today so thank you so much Ill see you in the morning.. I sure hope its as easy to fix as we hope...

Ju
Review №14

Tim the owner is awesome!! He has great auto repair men that always fix my car perfect and very timely!! I have been going to Import Auto for years and always will to service and repair my BMW X3!! 😁

Mo
Review №15

Top-notch service. Honest. Welcoming. Trust worthy. No price-gouging. Courteous. Clean and tidy office. A friend referred me to Import Auto Service and Im so glad that she did. I was hesitant to take my BMW in for a repair, but Tim and crew fixed my car up and had me back on the road same day... and it didnt break me. Ive never had a better automotive repair experience!!

Re
Review №16

They did a great job! I had to get a part ordered for my headlights, they let me know right away, and told me theyd call me when the part arrived (SAME DAY!). I went back that afternoon and they fixed it under an hour. Wonderful service, kind, and friendly!

Ch
Review №17

Service is excellent! Tim is so great! Always giving us the best service. My boyfriend and I highly recommend coming here.

Va
Review №18

These guys are THE BEST apologize the mechanic...amazing

To
Review №19

Price was great. Did work on time. Will come back again.

Ro
Review №20

The service was ABSOLUTELY wonderful!! Tim and Scott are really good guys. Im definitely going back to Import Auto Service again!

6l
Review №21

Best Mechanic Definitely would recommend

Ke
Review №22

Did a great job with our 2001 Tahoe. Great price great work runs like new. Thanks

Cu
Review №23

Great customer service.Very clear and reasonable prices. Recommend this facility for future Jeep owners. Thanks

Ja
Review №24

Ive trusted these mechanics for the last 4 to 6 years. Theyve always taken the time to explain to me the problem or problems! I had a Ford Explorer Sport and currently my second 2007 Clk 350 with Import Auto. They are always friendly, respectful and patient when it comes to explaining the issue and challenges with fixing the problem!I edited my comments realizing Import Auto had been working on my cars for a longer period and wanted to convey my trust with this shop! I highly reccomend this shop!

Al
Review №25

“It’s a rare occasion that I trust anyone, but I have got to confess, the staff at Import Auto Service impressed me - They are polite, friendly and helpful and, above all, they are honest. I would happily recommend them to anyone. It’s not often that you discover such great service, so there you go... One of the best motor specialists around. They have got my trust and anyone who knows me will tell you, thats a rare thing. Thanks guys!”

Gr
Review №26

Excellent service, quick, friendly and affordable! Will definitely be going back!!

Te
Review №27

You can trust what Tim advises! Fair prices for outstanding performance.

Jo
Review №28

I go to Import Auto service every year for my vehicle inspection. The staff is great always getting my car in and out in a timely manner. The waiting room has a TV and is a pleasant place to wait. I have also brought my car in for tire rotations, oil change and to fix my tire when I have picked up a screw on the road. Each time the work is done quickly, well and for a very fair price. I highly recommend this Auto Service group to everyone.

Al
Review №29

Friendly and price competitive full service auto repair station. I own a BMW 335i and have used Auto Import for repairs many times. There was a specific situation, a few months ago, in which all 6 of my fuel injectors needed replacement. Rather than charging me for the repair, Auto Import recommended that I first touch base with the BMW Dealership in Alexandria, and see if they would cover it under a good faith warranty. I called the dealership, and sure enough, the work was covered for free. Auto Import could have easily tried to sell me their services as an out-of-pocket expense for me, but instead, tried to save me money. Its this type of honesty that will have me returning to them for the foreseeable future. Side note: They also have an excellent detailer called Tim, who does the best job at making your car look new. Overall, very impressed.

Br
Review №30

They’re my guys, trust ‘em to keep me on the road and I recommend them to friends.

Ro
Review №31

Every time I get work done, it is less expensive than anywhere else. What is most important to me, is that I can trust them. I know I will not be cheated, they are fair, and have given me advice to repair some things myself.If you want to go somewhere you can trust to do the right thing, and also do a great job. Jay is one of the mechanics, and is really knowledgeable. The owner and his wife are always friendly.I have recommended Import Auto to friends and family and I would never go anywhere else.

JD
Review №32

The only place I bring my Jaguar. They know what theyre doing and they have fair prices. I highly recommend them.

ca
Review №33

Figured out a problem with my Mercedes that not even the dealership could pin point. Thank you Tim and the team!

D
Review №34

Awesome time with friends...thank you

To
Review №35

When I go to what looks like a regular gas station and find one of the finest shops in Northern Virginia, THATS a good day. Excellent, prompt and professional service. Looking forward to going back and getting my breaks and AC done. I have been looking for this place and finally found it. Even though I have a 20 year old Pontiac, I decided to give them a try. Thanks, Import Auto Service!

Ma
Review №36

Ive been having issues with my car (2001 325i) for the last few weeks. Read multiple forums and spent countless hours trying to figure out what it could be. Spent some money having a few other technicians inspect it but no luck, they just wanted more money to thoroughly check it out. Found Tim at Import Auto Service on google, today is a Saturday and he is usually only open on Saturdays by appointments. I was lucky enough that he let me swing by so he could scan my car. After scanning it and giving me the printed report and a lot of advice, he told me what the problem was. Went straight to the parts store and purchased the part and BAM! problem fixed. Tim is a very nice guy with a lot of knowledge and runs an awesome shop. I will definitely be recommending him to all my friends with import cars and will be returning for all my future needs including general maintenance.

As
Review №37

Great service! Come here twice in the last year and both tunes phenomenal work! Chris and Tim are fast, friendly, and honest! I only trust my Mini Cooper S with them!

Mi
Review №38

I found these guys on Google. Randomly. Have a 2004 530i. Had some personal issues going on as well as mechanical. Most places would have seen my problem has a way to charge thousands!!! Chris and his partner are nothing less than outstanding!!! Honest!!! I used their loaner for a week, picked up my car today, problem solved, and at a (600.00) fraction of the price. I live in Eastlake, its a little drive, but in the end, well worth it. These guys are now my go to guys. Seriously, avoid the dealerships and being railroaded. Try Import Auto Service!!

Ch
Review №39

No STAR. Had to check one to post. These idiots need to get a clue.I was completely ripped off. No work actually performed. Parts bought that werent actually replaced. Am certain all these good reviews are bull!

Da
Review №40

Excellent and professional staff. Took my H2 to Marvin K several times over the course of a year for an issue with the truck shutting off intermittently and each time I got the truck back home the problem persisted, one time it actually cut off on the way home. These guys were able to find the issue and fixed it.

ne
Review №41

I went to get my Honda Accord serviced today at Import Auto. Chriss was very friendly and had great customer service. The staff was professional and trustworthy. He lended me a vehicle to use while my car was being repaired, which was AWESOME. The price he quoted me was outstanding. I will definitely be returning for future repairs. I highly recommend Import Auto Service to anyone that needs Auto repairs(:

Sh
Review №42

These guys are 1 of 3 certified Land Rover mechanics in San Diego -and Ive been to all 3. But I wouldnt take my Land Rover to anyone else! It feels good to have a great mechanic I can trust. I highly recommend this shop with any vehicle!

Sh
Review №43

Import Auto is the only place that I will let touch my 2007 S550!!!! Always professional, fast, honest & great prices! Imad (owner) & his team have made getting repairs & service on my car a pleasure. They always go above & beyond! I have been a customer since 2008 and will be with them forever! They are the best & its great to know I dont need to look anywhere else! They are the best!!! Shelly

Di
Review №44

Great job. Done when promised and very reasonable prices. They are my new mechanic for sure!

Ke
Review №45

Ive been looking for a reliable service center since I moved out to east county. Ive found it. Got my Odyssey running great and treated me right. Im gonna be a long time customer.

Me
Review №46

Not even half a star worthy. This want to be Import auto shop is a horrible place to take any car especially German cars. I had to take my car back in 3 times for them to tell me that they dont know whats wrong and to take it somewhere else. They charged me for labor and a starter that was not the issue. They also tried to tell me that they installed a new gas pump ( at no cost). All the times that I left with my car it gave me the same problem that it had when I took it in. I took it to the dealership and the issue was with a fuel injector that was spitting too much gas. Turned out that because of Import Auto Sercvice lack of knowledge I ended up paying $4,000.00 when it was an easy $400 job. TAKE YOUR IMPORT CARS TO THE DEALERSHIP. You know you are getting what youre paying for

Ma
Review №47

These guys are great. They took care of my sons Fiat 500, they did a great job. They are honest and caring.

L
Review №48

Incredible customer service. Honest, fast, reasonable prices. Love these guys.

Na
Review №49

These guys are the most honest in the business, went to three places to get estimates will never have to do that again, this is the place to go!!!

Da
Review №50

These guys are equipped with some of the most current tech required to solve all of your vehicles issues in a flash. Thanks for diagnosing and re-coding my Audi’s ECU’s within 10 minutes, you saved me some serious $.

Cl
Review №51

If you are looking for an actual honest mechanic, this is the place. Highly, Highly recommended!

El
Review №52

They fixed my 2004 Mercedes at a price that was about half of what the dealer was trying to charge me. I found them on Google and wanted to give them a chance as they sounded like they knew the problem from a phone consultation. They needed the car for 3 days and they even gave me a ride home.I was happy to work with this company to get my car fixed right.Thanks guys.

Al
Review №53

Good people

Mo
Review №54

Its the right technician for your car needs, I am always happy every time I service my car at Import Auto service.

Ro
Review №55

Avoid this placeI had a horrible experience in this shop, I really don’t recommend any one to go to this place, and especially if the owner is there he is so vulgar and rude, he threatened me and told me F word, all just because I ask the office lady to explain me in detail my invoice.To make matters worse they took the liberty of removing my license plate holder without asking me for permission at all they just did it, they place their import auto service license plate holder.Bottom line I don’t recommend this place at all, you get what you pay for, and if you like to be treated disrespectful then go here.

Am
Review №56

I own a 02 325i and ive had 3 shops look at my car check engine light and they could not find the problem took it to import and they found the issue, the repair was not expensive these guys are pros, Honest, professional,affordable i would recommend them to everyone.

Jo
Review №57

Great service. Will be taking any of my vehicles here if ever service is needed.

Sl
Review №58

My Acura feels and sounds like new after my repair by IAS, due to an exhaust leak which triggered the check engine light. Although it took time for the part to come in, the service was complete the same day. Pricing is very reasonable, and took care of persistent rattling noise that I never mentioned.

An
Review №59

They charge for parts and labor that they do not provide. Con artists without the art; just stright con.

Sa
Review №60

Prompt and friendly service with reasonable prices. I would not take my car anywhere else!

Ti
Review №61

Great experience wish more shops were like this one.

Ah
Review №62

No star they don’t know any thing

We
Review №63

Knowledgeable Mechanics! Trustworthy!

Tr
Review №64

Place gets things done rightTim the master mechanic there cares about making sure things get done rightThe service manager Chris wont recommend it needs repairs unless it does.

Va
Review №65

Tims great

Sh
Review №66

I dont trust automechanics, these dudes is alright so far.

Je
Review №67

Very, very bad experience at this place, the owner of this place is very rude and impolite

Di
Review №68

Staff friendly

Information
4 Photos
68 Comments
4.6 Rating
  • Address:7945 Mission Gorge Rd #111, Santee, CA 92071, United States
  • Site:http://importautosantee.com/
  • Phone:+1 619-596-9999
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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