user
AutoZone Auto Parts
18 Saraland Blvd N, Saraland, AL 36571, United States
Appearance
AutoZone Auto Parts
Comments
Na
Review №1

Evelyn and Kirt gave me wonderful customer service. Also they recommended products for my new car. I absolutely recommend AutoZone in Saraland Alabama!

Ru
Review №2

Very clean and organized store. Plenty of options for anything automotive. Helpful and polite staff.

Ro
Review №3

Store was clean and the staff was very helpful. Excellent customer service!

Ca
Review №4

Never had any problems. Staff seems to be very good at what they do. Plus military gets a 10% discount

Ca
Review №5

Needed a new battery and found out alternator going bad also. Jack went above and beyond to help me. I had an excellent experience at the Saraland Auto Zone. Would definitely recommend them!!

Da
Review №6

Mike is the best!!! Knows his stuff. Went above and beyond to help me!!! Give this man a raise!!

PR
Review №7

Had what I needed. Helped me load my purchase

Ke
Review №8

The only part store to shop. A special shout to the evening manager guy for helping me out in a bad situation. He corrected a mistake by an employee and knocked off a few bucks.

Ke
Review №9

Shelia and her team at the Saraland, Alabama store were extremely helpful.My Car battery was dead. I was able to get it started and headed to AutoZone in Saraland..Shelia quickly figure out what was wrong and got it fixed for me..She truly is a Auto parts specialist.I have great confidence in Shelia having done business with her over many years when shewas manager of AutoZone, Chickasaw,Alabama store.. Before moving as a manager to the Saraland store.I highly recommend Shelia and her team to anyone looking for auto parts,Car batteries and anything else to do with auto advice ..See and talk to Shelia in Saraland for honest advice. She is a nice helpful lady . You can trust her to always be honest with you.

Ga
Review №10

Excellent service and great staff

Ch
Review №11

My windshield wipers were ready to be replaced, like I couldn’t see driving down the road. I pulled into auto zone and they helped me find the correct wipers, and then Kurt installed them in the freezing rain. I was so appreciative!

Bi
Review №12

I enjoy shopping at AutoZone good parts store

Li
Review №13

Evelyn at the Saraland AutoZone was awesome today she gave me great customer service and really helped out with a diagnostic on my car if you need anything there by this location theyre the best. She also sold me the part I needed to make my car right. She was the best thanks so much for her help

Yu
Review №14

Customer service in this saraland al store is great and very polite cashiers work here i travel a long way just to patronize auto zone try this store and you will get number 1 service they make you feel good about spending ypur money in there and return policy is not difficult everyone is treated equally and that means alot when you are spending your money

Ed
Review №15

Rude employees never go there again

Le
Review №16

Really Great place very fast about getting parts

St
Review №17

They had what I needed, a harmonic balancer for a Toyota Camry, in stock and the tools I need. Great job.

Br
Review №18

100% my favorite auto store.

La
Review №19

He was so helpful. I am hearing impared and he knew asl. How awesome is that

Vi
Review №20

Their patient it was very clean they all had on theirmask they were polite and they will go out their way to help you

Ro
Review №21

Employees were very helpful

Te
Review №22

Very nice. I got oil and filter for my car.

Jo
Review №23

Good service had no problem ordering my part was impressed alot of autozone nowadays have really hurt them in south texas I about quit using them because of crappie service them stores could learn alot from this place on how to treat its long term customers

Je
Review №24

Not enough cashers to check people out 15 people in line one person checking them out try to do two jobs at one time not good

Dj
Review №25

Always go here cause its where I grew up going. They match prices too

St
Review №26

Always clean and well stock and employees are always helpful.

Ma
Review №27

Kurt was awesome!!!

Vo
Review №28

Aight!

Jo
Review №29

Went here for a battery and they had the battery, but the lady that handled my transaction was very rude and unpleasant. There was no need for her bad aditude.

Au
Review №30

They have always done the best available to help me in my repair/parts needs!

Pe
Review №31

From price to customer service it was extremely good. Mike is an amazing person he helped me figure out some stuff and made sure before I left that it worked. I really enjoyed my visit and would recommend anyone to try here for your auto needs.

Ki
Review №32

I was floored at the great service I received. I was spoken to by every associate and got the best customer service I have received in a long time. They were great on showing me options and even checked to see if other stores had the items I wanted and they didnt have. Wonderful experience.

Li
Review №33

Went in to find a part for our vehicle. Very clean and well lit store. Staff was asking to help us immediately. Walked us straight to the item that we needed. The guy helped us find several items. Very friendly and very nice staff. We will go back there again.

GU
Review №34

Literally the best price and value on a marine battery I could find.

Sh
Review №35

Helpful with getting my headlights straight

J
Review №36

This store has always given me the correct part the first time. Some might think thats what all should do, but there is a flaw in that line of thought, shop around & find out. Friendly Professional Service and Excellent Prices.

Pe
Review №37

Very helpful and friendly. Great customer service.

La
Review №38

Had exactly what I needed.

Wa
Review №39

This Auto zone on Saraland Blvd. Are the worse representatives in a Auto Part store Ive ever been in. They have no concern, or customer service skills to be working in a Auto Part store. My Auto Zone on Holcombe Ave and Govt would have put that simple bulb in for me (an wouldnt have accepted a tip). I guess theyve been trained to assist only certain people. I will never go to that Auto Zone again, even if my car breaks down in Saraland.

Ti
Review №40

Very helpful, the counter guy Jack went outta his way to make sure my ac was functioning better on a sweltering day.

Ji
Review №41

Great service

Jo
Review №42

Very good

KR
Review №43

Loved the service and the help will come back

Er
Review №44

Fantastic customer service. Very involved. Great at upselling, and getting me what I need.

Jo
Review №45

The only place I go for my auto parts! They stand behind their parts! And they are willing to install some things for me, thankfully, since I have no clue how to put on wiper blades!

Ka
Review №46

Willing to help and find best parts for best price.

Ve
Review №47

Great customer service

La
Review №48

Thank You Toni!!! We purchased a inside rearview mirror and it was cracked returned to the store for another and they didnt have one so she called the store in Chickasaw and they had one. She was VERY professional with a whole lot of FRIENDLY. And she really reminds incoming customers to wear their mask 😷😷😷

Ja
Review №49

Paid for a part yesterday. 146 dollar when i got home i saw i must of lost a 100 dollar bill called jack he checked and i had 2 100s stuck together very honest guy he always goes the extra mile to help with my parts.

Li
Review №50

Mike and Twyla deserve a raise...just help me change my brake light in the heat!!!! Great job guys!!!!

K
Review №51

Gr8 shopping experience on TUESDAY APRIL 09 #MMXIX

Gr
Review №52

Had what I needed and was very helpful unlike OReillys

Ul
Review №53

You have to be careful here, but that is really becoming the case with all of these type of places. If you have any trouble here, ask for Sheila the manager who has been with this company a long time, and I feel like she will make it right. They are hiring some young inexperienced kids, likely to give them a chance, or out of desperation, who perhaps need to bone up on their scruples, but I think they think theyre being helpful. One other female manager is kind of unprofessional, but glad they hire women. They can get so busy or seem like they have so many pressures on them, that perhaps they are going so fast that things are being overlooked. Theyre overpriced on most things, such as the battery I ultimately needed, by thirty dollars as compared to Wal-Mart. Glad theyre in Saraland for those times you need them closer and open later. They would get 5 stars for patience and clean, neat place.

Da
Review №54

The employees here are very friendly and most helpful I give them 2 thumbs up

Fl
Review №55

There rewards program is great!

An
Review №56

The wind shield wipers I bought here works nicely.

Cr
Review №57

Went in and had a code read last Monday, Orileys was packed and i didnt want to wait . The Man who read my Codes was very Nice . Young Black Haired girl with a pot Belly working with a socket was Very Rude to Me Smart ass . i wont be Back .

Ac
Review №58

Very helpful, friendly staff.

Ji
Review №59

Very helpful and understanding and the store is very clean and organized

Ph
Review №60

I recentley walked in and had the pleasure of meeting Mike, this gentelman was very helpful, professional and well rounded as an employee working with the public. Its too often this day and time that someone is quick to jump on everything they can socia media ect and blast a person or place of employment for a bad experience. But yet so many good people go unnoticed. Mike and Krystal tried to help in everyway possible. I woulf highly recommend this store.Keep up the great work!

Be
Review №61

Good prices, great employees and good stock

Ma
Review №62

Always friendly and helpful !

sh
Review №63

My experience is always good.

Ma
Review №64

They always treat you right here.

Ja
Review №65

Always professional and polite.

Al
Review №66

I had to get a wheel stud for my Nissan and they had three and lug nuts to

Sc
Review №67

Over priced

Do
Review №68

Great customer service

J
Review №69

I mean is there any alternative

Re
Review №70

Slow service

Ba
Review №71

Great service!

Ta
Review №72

Very helpful

Sa
Review №73

Great service

A
Review №74

Twila is the best

ro
Review №75

Have what u need

Je
Review №76

Helpful employees

Ti
Review №77

Good service

Ra
Review №78

Conv

Sh
Review №79

Great

Ro
Review №80

Excellent service

Ca
Review №81

Good

De
Review №82

Great

Go
Review №83

Is

Information
31 Photos
83 Comments
4.5 Rating
  • Address:18 Saraland Blvd N, Saraland, AL 36571, United States
  • Site:https://autozone.com/locations/al/saraland/18-saraland-blvd-n.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4951&y_source=1_MzUxMzQ1Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 251-800-6730
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations