I always knew I wanted to look for my dress at Lily and had high hopes of finding it there. Every girl dreams of the day they get to try on wedding dresses, and they made it a dream come true experience. The store is adorable in itself, but the dresses are absolutely STUNNING! They listened to me when I told them what I was looking for, but were also patient with me when I wanted to try on different styles. Every single dress I tried on was beautiful, but when I tried on “the one” I knew right away (it was actually the first one that she picked for me). Every person there is so accommodating and helpful. They make you feel like a true princess and give you all the feels!!
Thank you to Lily Saratoga and our bridal consultant Laura. I could not be more ecstatic about how perfect and smooth my first wedding dress experience went. Laura made the experience so natural and helped me not to feel overwhelmed. Thank you so much I cannot wait to wear my wedding dress and veil for my special day!! I cannot recommend this bridal store more, make your appointment here!!
I have been to Lily Saratoga multiple times, twice as a bridesmaid, and then to help my best friend pick out her wedding dress and finally to come find my own wedding dress. Each and every experience I have had at Lily with Laura and her staff have been absolutely wonderful! They are incredibly kind, patient, and supportive. They graciously helped my friend navigate picking up her dress and alterations right as businesses were closing in spring, 2020. They were very understanding, and luckily my friend could wear her perfect dress on her special day last June. When I came to shop for my wedding dress in July, 2020 they had excellent safety measures in place and made the experience so special for me and my mom and sister. Laura and her staff were very understanding and flexible when we decided to postpone our wedding as well. Truly a dream team of the absolute best!
This review is VERY overdue but I cannot recommend Lily’s enough! My best friend and I BOTH purchased our wedding dresses from Lily Saratoga three years apart because they are so incredible!My best friend was married in 2016 and purchased her wedding dress from Lily Saratoga and we ordered our bridesmaid dresses there as well! They let my friend return multiple times to try on two dresses she was torn between and were so very kind and helpful! My bridesmaid dress arrived with an error (not their fault) and they helped to immediately correct it!Due to such AMAZING service I purchased my own wedding dress from them in 2019. I live in Boston and visited many stores in my area but still drove to Saratoga and was once again blown away by there professionalism as well as their helpful and kind nature. I LOVED, LOVED working with my consultants and the owner Laura! My friends and family were warmly welcomed and incorporated into my appointment!It was honestly one of the best parts of my wedding planning experience! If you are in the area (or even a drive away) Lily Saratoga should absolutely be a MUST visit!!
I was here with my parents and daughter on 9/9/21, and I have to say everything was PERFECT. I made the last minute decision to have my wedding in less than three months, and this gorgeous boutique accommodated me and helped me find my perfect dress. From booking an appointment, to picking out my dress, the customer service and the hospitality we all received was phenomenal. I believed going to try on dresses would be intimidating, but I felt comfortable and confident thanks to them. The staff I worked with looked at a few photos I showed them and turned my vision into a reality with the limited amount of dresses I could choose from because of my timeline. The very first dress they had me try on was THE one. These women have a true talent. Thank you again!
I cannot say enough amazing things about Lily Saratoga! Everyone I worked with was so kind and welcoming. They all made wedding dress shopping the most memorable and wonderful experience. Everyone was so helpful when it came to sizing, accessories, and my veil. I always was greeted with a warm smile, even behind a mask, and I always felt like I was the most important bride that walked in. They truly took so much time to work with me and answered all of my questions. They were so responsive and quick to get back to me. They worked so closely with the seamstress next door to make sure everything looked absolutely perfect. I live out of the area which could have made things really difficult, but Lily went above and beyond to accommodate my needs. I would recommend Lily to every bride. They truly made my wedding dress shopping experience something I will never forget. So blessed and honored to be a Lily bride!
Went shopping here for my wedding dress (getting married September 18!!) back in November 2020. My initial and subsequent visits were some of the most delightful parts of wedding planning. I truly felt cherished and special, which I definitely don’t take for granted! Beautiful shop, wonderful associates, and incredible experience. Can’t wait to wear my dream dress in just a few short weeks!
Lily Saratoga is an amazing shop for any bride-to-be or bridesmaid. As a 2019 Lily Bride, my experience with Laura & her staff was top notch from start to finish. Kind, supportive, and helpful, I was able to find my dream dress and navigate the process of ordering it, getting outside alterations, and transporting the dress to my venue with ease - all thanks to the caring advice I received from the ladies at Lily.I returned to Lily in 2020 as a bridesmaid and they helped my bestie find the dress of her dreams in a similarly excellent experience.As a photographer, when my brides tell me they have a Lily dress I know theyve been taken care of and that their gown will turn heads on the big day.Keep up the excellent work, Lily Team! Thank you for all you do.
From the moment you step inside, it’s an experience like no other. You can tell they truly care about the customer and go above and beyond what you would expect. Everyone there is warm and welcoming, and you truly feel at home. They take the time to get to know you, and truly listen to you. So grateful I heard about them and I couldn’t imagine such an important day anywhere else!!!
I had such a positive experience at Lily Saratoga! They had samples in so many different sizes so I never felt bad about not being able to fit into a sample size. My consultant really listened to my feedback after each dress and knew a lot about the dresses (what changes you could make to them, etc). She picked the perfect dress for me after listening to my feedback! The owner seemed very knowledgeable about the dresses as well. They gave me a cute little gift bag with a small bottle of Champaign to celebrate me finding my dress. Could not have had a better experience here!
I Felt compelled to write a review of Lily Bridal after a bad shopping experience yesterday.What was supposed to be a special shopping event with my wonderful future daughter in law for her wedding dress turned into a very negative experience.Lily’s is a lovely shop in downtown Saratoga with a beautiful collection of wedding dresses. That’s where the good part ends. We arrived for our appointment on time and were the only people in the shop. Nothing about our experience was warm or welcoming or wonderful except for how gorgeous the future bride looked in every single dress she tried on.The owner and the staff were cold, unfriendly and rushed us out of the store. I was never addressed other than being told to pull my mask up higher over my face.The owner and staff were downright rude and made us feel like they were doing us a favor that they granted us an appointment. I understand you are busy now but just wait until things slow down and you will understand that the way to treat customers is with respect and gratitude for choosing your store to make one of the most important purchases of their lives. We will take our business to a place that will appreciate and welcome our business.
I had a wonderful experience at Lily Saratoga! The women there are incredibly nice and respectful. I came in twice - once to choose my dress and another to try on the dress I chose and ordered. Susan, Alicia, and Laura are so nice and helpful. I picked out a beautiful belt and bought it the same day I tried on my dress. Alicia noticed there was a tiny stain on it, which I didnt even see! I bought it anyway and they said they would try to remove the stain. A day later, Laura emailed and said they got the stain out (sent me proof with a picture) and even offered me an additional ribbon of the same color for free just in case! They were so accommodating during the pandemic and continue to be. Im so glad I went here to choose my dream wedding dress!
I am a COVID bride, who was engaged in late 2019 and purchased my dress in early 2020. The Lily team was so kind and encouraging, and gave me a wonderful experience and I never once felt overwhelmed. Each consultant was a pleasure to talk with, even as they were working with other brides! Im thankful I found my beautiful gown that day and able to give my business to a boutique that truly deserves it.I returned for my first fitting after my dress arrived months later, and once again the staff made me feel so special. I was feeling a bit nervous going in, knowing that I would need to wear a mask and feared I wouldnt be able to get the full look with it on. Thank you to the Lily team for making sure that I did not feel that way!! I have previously purchased a bridesmaids dress from Lily, and even as a bridesmaid my experience was just as wonderful. Highly recommend making an appointment ASAP!
Laura from Lily bridal made my whole experience beyond incredible. From the second i walked in with my sister and mom she took every minute to listen any find detail in dresses that would fit my needs. We went back for my sister’s bridesmaid dress and that was beyond perfect too. I would recommend lily 100 times over.
This is a long overdue review! I actually ended up finding my wedding dress before I was able to go to an appointment, but I went with my sister-in-law to find her bridesmaid dress and the experience was absolutely lovely! The staff was wonderful and so helpful (even when it wasn’t an appointment for a bridal gown), and the selection of dresses was impressive. I have and will continue to recommend Lily!
I had the absolute best experience here. Even during covid they were fantastic and made it such a special moment in finding my dress. They have incredible customer service, an amazing selection of dresses and all around great vibes. Not only that but they go above and beyond in keeping your dress cared for. They work hand in hand with Will Fit U In and make it so you don’t have to worry about hauling your dress around to different places to get altered. 10/10 recommend.
I visited several bridal boutiques looking for my perfect gown. When I arrived at Lilys they really made me feel like a bride - slippers, white boutique, beautiful chandelier, amazing staff. I received several compliments on my gown and I felt like a princess all day!
Lilys Bridal was absolutely phenomenal to work with! They had a great variety of beautiful dresses. Being a covid bride, Lilys made sure to keep the bridal dress shopping experience a positive and fun one! I ended up finding my dream dress there along with my bridesmaid dresses. Thank you to the owner and staff for such a wonderful experience.
Susan was phenomenal! She not only brought me dresses that I would like, but also some that I would’ve never have thought to try on. It was an incredible experience, and I can’t wait to come back for my second appointment.
The store is absolutely beautiful. Head to toe tasteful decor, picture perfect out of a magazine. I was surprised and being helped by the owner of the store. Laura is stunning, humble, helpful and you can tell she loves what she does. She knows what she is doing and you won’t be disappointed. I live two hours away, it was 100% worth the trip, and I will be sending all my friends here. This experience will be one to remember for the rest of my life. Thank you
I drove to Lily Saratoga from Syracuse, NY looking for my dream wedding dress. I came with one of my bridesmaids and my mother. The actual boutique is so gorgeous and they have a wide variety of dresses. We were greeted kindly by the staff, they listened to my thoughts and ideas for a wedding dress and were soooo helpful/accommodating! One thing I really appreciated was the fact that they listened to my budget and did not go over my price range. I had been to other bridal boutiques and they showed me dresses that were significantly over my budget. Aleisia worked with me and was beyond WONDERFUL! She seriously made me feel so comfortable and confident. I honestly feel in love with almost 5 dresses. I never felt more beautiful! She (with the help of my mom and bridesmaid) was able to help me narrow down my favorites to what I felt the best in. By the end of the appointment I had said YES to the dress and can not wait to get married in it! I’m looking forward to my next appointment at Lily’s for my fitting and alterations!
Lily Saratoga is a dream come true, and Laura Mullen and her staff could not be better fairy godmothers to a bride who is looking for her fairytale come true. I purchased my beautiful Martina Liana gown in 2019 (Lily Saratoga is one of the only bridal shops in NY State that carries this exquisite line) for our wedding in May 2020. Because of the pandemic, we have heartbreakingly had to reschedule four times. Laura and the Lily Ladies have been by my side every step of the way supporting me, encouraging me, and even sending a beautiful bouquet of flowers during a tough time. To say they go above and beyond is a complete understatement. I’ve never felt more beautiful, respected and appreciated than when I’ve had the joy of spending an hour or two in their shop being gushed over and made to feel like a princess. Laura makes every bride feel like she’s the most important person in the world. And my family and friends have all left there in tears from the kindness and graciousness showered upon them during my appointments. I have purchased my entire wedding wardrobe through Lily Saratoga including my gown, veil, shoes, jewelry, and bridesmaid dresses, with Laura helping me thoughtfully pick out each item and giving the utmost attention to every detail. And all of my amazing vendor referrals came from Lily, which made planning our wedding seamless and spectacular. I have visited many times during COVID and have always been happy to abide by their policies to keep everyone safe. Wearing a mask is a simple request and never once took away from my wonderful experience. This is not just a bridal shop. It’s a place where brides are made to feel beautiful, empowered, and even happier about their special day. Thank you Laura and Lily Saratoga for making my dreams come true!
The customer service at this shop is absolutely amazing! They truly care about their brides and only want them to be as comfortable as possible! I love that they are taking COVID seriously and making sure we are able to prepare for our big days as safely as possible!
I had the most amazing experience shopping for my wedding dress at Lily! I am from the area and always knew I wanted to look for my dress at Lily. From the moment I walked into the shop I knew it was a special place. The shop itself is beautiful and the staff are all so warm and welcoming! I worked with Allie who was absolutely amazing! We talked about the shape and general style I was looking for and she pulled several gorgeous dresses that myself, my mom and my maid of honor who were both with me, all loved. Allie helped me narrow down the details of what I was looking for and it wasnt long before I realized I had found my dress. I said yes to the dress and had that perfect bridal moment I had always dreamed about. I cannot say enough about how great Allie was to work with and how well my bridal appointment went all around. I would highly recommend going to Lily to anyone looking for that perfect wedding dress! It is truly amazing!
I purchased a wedding dress from Lily Saratoga and could not be more thrilled with the experience! The staff was polite, welcoming, helpful and very understanding of all worries that brides tend to have. The store is beautiful, clean and had so many dress style options - absolutely head to Lilys when its time to shop for your wedding dress!
I had a great experience with Lily Saratoga on July 20, 2021. I had Susan, and she was super friendly and helpful. She really listened to what I wanted and didn’t want. She also wanted to get to know me, my vision for my big day, and about my fiancé and how he proposed. I found my dress and had a fantastic day. I’m happy to say I am a Lily Bride!
Editing my review having since been back to the store twice for my own bridal dress and another bridesmaids dress. Both experiences were great.
The best service, staff, and atmosphere you could ever ask for! I had such an amazing experience at Lily - the ones that Brides dream about. Laura and Allie made my day so special and really got to know what I was looking for and liked. After multiple appointments at other shops, it was such a breath of fresh air to walk into Lily, knowing I was in such great hands. I would go back in a heartbeat and do it all over again. Im honored to be a Lily Bride and cannot wait to hopefully send others I know to the Lily ladies in the future. Everyone is friendly, professional, kind, and very knowledgeable. I found myself wanting their opinions by the end! Cant recommend Lily Saratoga enough!
My experience at Lilys was fantastic. Lilys should have been my first stop instead of my last! The consultant listened to my likes and concerns, where I was having issues and my frustrations. I was able to find a dress I love and know that I was supported the entire time. I felt good in every dress I tried on.
This was my first bridal appointment ever, so I was nervous and didnt know what to expect. Laura greeted my mom and I at the door, we sat down and discussed covid protocols, what style I was going for our venue, etc. Masks on (over your nose people, its not hard!), the bridal attendant will grab gowns, help get you zipped up, and walk with you back out to the viewing area. Trying dresses on with a mask isnt a big deal at all, I barely even noticed I had it on. It was so fun chatting about our wedding plans and getting to know a little more about each other throughout the appointment.Laura knows her stuff! Her kindness, patience, knowledge, and professionalism was so refreshing. Her attention to detail, my body language, what I was comfortable in, etc. really made the appointment. Everything about this experience was wonderful, I could have spent the whole day trying things on and chatting with Laura. Laura and the Lily Saratoga team set the bar very high, and I cannot wait to go back!
This review is so overdue, but I cannot recommend Lily Saratoga enough! Laura, the owner was so sweet, helpful and honest. Laura was respectful with our budget, and I never once felt pressured. I ultimately had a second appointment to make my final decision which goes to show they cared about me and didn’t treat me as an inconvenience. In between appointments, Laura personally emailed me about some new arrivals she thought would be perfect for me. We took a few (ok- more than a few) extra minutes for our first appointment, but I never felt like the staff was rushing me out the door. Laura was honest with alteration price estimates, and worked with the designer for some custom edits. PS - love that you feature your brides all the time on your Instagram and FB. Makes the post-wedding day blues a little brighter!
I had an absolutely wonderful experience at Lily Saratoga. All of the staff are welcoming, knowledgeable and are truly invested in helping you. This was the first bridal shop I visited and I left with my dream dress. The store has lots of different styles, brands and price ranges of dresses to choose from. They also have a great sanitation system during the pandemic, which made me feel safe trying on dresses. I highly recommend any brides looking for their dream dress to visit Lily Saratoga!
The ladies at Lily’s are amazing! They are incredibly knowledgeable of their designers and dedicate your visit to be an experience of a life-time! As a Lily’s bride, I highly recommend the boutique if you are looking for a designer wedding dress with an exceptional experience all in one place!
Found a beautiful wedding gown here. The staff was friendly and provided a variety of options and styles. However, I was a little upset when I found out the dress I purchased off the rack was 5 sizes too big and the amount of money I would have to spend for alterations. This should have been highlighted more when I was shopping. Feels like they got their business and also made a lot of business for their seamstress at my expense.
I had a truly flawless experience with Lily Saratoga and would highly recommend them to other brides. The way they handled covid precautions made me feel safe, but also fully able to be present in the shopping experience. The sales people are absurdly nice and very helpful without being pushy whatsoever. Our sales woman really listened to me and somehow found the right dress even though it wasnt what Id been asking for. I typically am an indecisive shopper, but Lily Saratoga was the first dress store I went to and I left having purchased my dress! I recently picked up my dress and it fit almost perfectly. Im so grateful for how well they listened to me, their flexibility during a pandemic (I had to reschedule my fitting multiple times), and their affordable prices! I cant wait to wear a Lily dress on my wedding day!
Welcoming and friendly staff, clean, and most importantly beautiful dresses
My wife and got her gown here and it was off the charts beautiful. The staff was great through the whole process (lots of feelings and emotions were involved in picking a wedding dress) and she landed on something that was amazing. Seeing it from a 10 foot distance, I felt they did such a great job of handling this huge decision in someones life.
I shopped at Lily Saratoga recently for a maid of honor gown and had the best experience! Staff was so helpful and truly educated on their products and sizing. At the time of purchase I was 4mos pregnant, looking to buy a gown that would fit 5 months after I give birth. My consultant guided me in the right direction and took time to answer all of my questions.The shop followed and enforced COVID-19 policies impeccably. I was a bit nervous to shop as I have underlying conditions, plus I was pregnant, but I felt very safe and staff was adhering to all protocols. I noticed every gown I tried on was steamed and sanitized after, masks were worn by all, and sanitizer as readily available around the building. We were the only party (3 people total) in the private bridesmaid suite and did not have to interact with another customer/group while we shopped.I will definitely be back to Lily Saratoga for other formal dresses I might need, or if I’m in another wedding party!
If you are looking for a bridal shop that has great selection and a fun atmosphere, go to Lily Saratoga! I had the most amazing experience with Tierney! Upon walking into the shop, we were immediately greeted by Tierney and brought back to the show room which is absolutely gorgeous. After a not so great experience at another dress shop, Tierney was a ray of sunshine and made me feel so comfortable! That was a once in a lifetime moment and I could not have asked for a better experience in picking my dress. I truly felt like a princess. I am so excited to be a Lily Bride :)
I purchased my dress about a year prior to my wedding. The staff is so friendly and the environment was both clean and welcoming. Tyranny helped me find my dress and she was an absolute gem to work with. She provided me options to try based on the questionnaire we reviewed when I got there, and she also let my two bridesmaids pick an option for me to try to. She made it a fun experiencing and helped me find *the one* so I’m forever grateful! Lily was super helpful with arranging pick- up of dress and coordinated transport with my seamstress when I needed alterations. Definitely recommend going here for your bridal needs!
Just ordered my dress from Lilys and had a great experience! I worked with Theresa and she was lovely. Great selection of gowns in my price range, clean salon that felt safe in the COVID-times. I cant wait to come back to pick up my dress :)
I went a couple weeks ago with my MOH and mom. Laura was absolutely fantastic!!! It was very clean and a good environment! I would definitely recommend and I cant wait to go back and try my dress on when it comes in
I went to Lily a few weeks ago with everything still crazy due to covid. Not necessarily the greatest time to go wedding dress shopping but I had such a wonderful experience! Theresa was amazing to work with and made me feel super comfortable trying on dresses for the first time. I did not end up getting my dress here but I work for small business and like to give credit where credit is due! My experience at Lily was so much better than my second experience at another bridal shop. Im confident I would have gotten a dress here if my mom and sister didnt LOVE a dress a wasnt 100% about. If youre looking for a dress, Lily is a must stop!
The absolute best. I loved working with all of the Lily ladies to find my dream dress!
I have always had the best experiences at Lily’s! I have 3 weddings to go to next year and each bride got their dress here! It was an amazing experience from start to finish each time. I had to order my bridesmaid dress the other day and was so happy I was able to support them during the pandemic! Thank you for returning my phone call and making sure I was all set for the wedding in October.
I recently said yes to the dress at Lily Saratoga and couldn’t have been more pleased with the experience and service provided. I felt so important and special and listened to. They had so many dresses in different styles that I truly got to see what i liked most and flattered my body the best! My consultant was so patient and listened to all my feedback and ended up pulling my dream dress! Thank you Lily Saratoga and staff for the amazing experience!
I couldn’t have asked for a better experience with Lily Saratoga! The staff was phenomenal, Jackie went above and beyond to make sure I chose the dress of my dreams. She was patient, worked within my budget and made sure to ask for my opinion before I showed my bridal party. She made the whole process stress free and so enjoyable!!
I had two appointments booked for trying on dresses and Lily Saratoga was my second...I found a dress at the first place that I loved so I wasnt sure if I was going to even keep the appointment, but Im SO glad I did! Tierney was absolutely amazing and made all of us feel so comfortable! She made it such a special day and was just an all-around awesome person to work with! I ended up buying my dress from here and I couldnt be happier!
Fantastic place! They make you feel right at home, are so friendly and helpful, not to mention the selection of dresses is incredible. Amazing staff and owner!
Didn’t have a great experience at Lily. Was sold a dress three sizes too big because it was in my budget but what I wouldn’t realize then is that the alterations cost me nearly as much as the dress. I wish they had given me that insight, at least that pulling in a dress that much could get expensive. I might as well have gotten another dress that fitted me well even if it was over my budget and wasn’t on sample sale. Also, the woman working with us was uninterested and seemed like she didn’t want to be there. Had very short replies with us.
Classy and sophisticated is the environment when you walk in. The attention is individualized and their selection is fantastic. Highly recommended!I said yes to the dress and almost every employee came up to congratulate me. I even got to meet one of the awesome designers of my dress. She was also very pleasant and amazing to meet. By dress was by Essense of Australia.
I worked with Tierney today for my first wedding dress shopping trip, and she was nothing short of amazing. I was very overwhelmed initially, but she made this appointment so easy going, and could not have been more helpful. Her knowledge was so impressive and she really helped narrow down what I was looking for and what to look for during future appointments. The store is beautiful, and there is a wide selection of gowns to choose from. I will definitely be going back!
Exceptional service and beautiful dresses
I can not put into words the amazing experience I had at Lily Saratoga from start to finish. Every employee is extremely attentive to your needs and wants, and each employee has a smile on their face & emits a positive vibe throughout the store. They work with you until you find the perfect dress and are extremely accommodating and timely. You also receive 10% off of all of your purchases as a Lily bride which is a plus! I would highly recommend this business to all brides!
Today I worked with Tierney and went in with low expectations because Im a plus size. I found 2 perfect dresses, was treated with so much respect and left feeling excited and amazing about my body image. The atmosphere is low key, no pressure, but very classy. I really had a nice time. Prices are fair and there were quite a few choices. I will be back, and I will recommend it to my friends.
I can’t say enough about the wonderful customer service at Lily’s. My daughters wedding is next saturday and even picking up the dress today was such a warm and caring experience. I am thankful that we found Lily Saratoga Bridal Shop. Absolutely the BEST!
I went to Lily’s to shop for bridesmaid dresses for an upcoming wedding that I’m in. The bridal party and I had made an appointment ahead of time, which is something I would recommend doing. We all had a great experience while we were in the shop. The staff was very attentive and assisted all members of the bridal party. There is a great dress selection, with many different brands and styles available to try on. The bridesmaids and I all found dresses that we absolutely loved! I would highly recommend Lily’s!
I would like to highly recommend Lily Saratoga. We had a very positive experience here. In one appointment, my daughter found her dream wedding dress. The dress is lovely, and Laura M. was so very kind and attentive. They have a range of prices and styles to suit any bride. Laura M. is fantastic.
I said yes to the dress yesterday at lily and it was truly the most amazing experience. Our consultant, Claire, could not have been more perfect. She made the entire experience beautiful, and never once rushed me or pressured me into a decision. She truly cared that I was most comfortable and we had so many laughs along the way. I would recommend lily to every and anyone getting married.
Wonderful staff, beautiful store. I didn’t end up finding “the one” but I wish I could go back over and over! :)
Great experience! When my friend was planning her summer wedding, she took us bridesmaids to Lily-Saratoga to look at dresses. We had a wonderful time trying on different styles, and there were endless options and colors to choose from. The atmosphere was relaxed and fun, and we felt comfortable taking as much time as we needed to find the perfect dress to suit everyone. (The bride also found a beautiful dress!) The staff was professional and accommodating and the orders arrived quickly.
I went to this salon on a whim because a friend from the gym had mentioned that she found her dress here. I was afraid it would be too overpriced but I was totally wrong. They have so many dresses in all different sizes and prices. I felt like I was walking into heaven after walking into Lilys. My consultant was Nina and she was absolutely amazing! I had just come from a horrific experience at another bridal salon and was afraid it would be just as awful. Nina made me feel so comfortable and listened to my opinion first before sharing hers. She made me feel so stunning and gorgeous and had so many nice things to say that truly boosted my self esteem that was previously in the gutter. I went back a second time with a bridesmaid to share the experience and it was absolutely amazing, again! I cannot wait to go back a 3rd time to say yes to my dress! Highly recommend Lilys for every bride!
I could not have been happier with my wedding dress and the whole experience with Lily Saratoga. I worked with Laura, and she was such a big help suggesting a number of dresses based on the style I was looking for. They definitely know their stuff there. After about 5 dresses I found the dress. It was perfect. I wanted a sash that was slightly different from the one that came with the dress, and Laura was so helpful in showing me a variety of different colors and styles that I could go with. I also ended up picking out my BM dresses at the store, and ordered earrings for my BMs too. Such a great shop with beautiful dresses. Not a single complaint, everything was perfect!
I have had nothing but wonderfully pleasant experiences at Lily Saratoga. I traveled from out of state looking for a specific dress. The staff was kind and patient. The boutique is beautiful. I would recommend Lilys to every bride.
I had an exceptional experience with Lily Saratogas staff. Maureen was the staff member who took care of me and my bridesmaids. She was absolutely amazing and the other ladies were very helpful with their comments and opinions. They even helped me pick out the perfect shoe to go with my dress. These people will help you with any thing you ask for and try to go beyond your expectations. Maureen even came in on her day off just to help me. I cant say enough good things about this place, highly recommended!!
Amazing staff, incredible selection of designer gowns, and an upscale seating area to make your appointment comfortable and enjoyable.
Beautiful dress. Great staff
Out of four wedding dress boutiques that I visited, Lily was by far the best shopping experience all around! Courtney helped me from the start and after a couple visits back to the boutique, she eventually pulled a new arrival dress that ended up being my favorite!
This is the place to go to find your wedding dress, bridesmaids dress, MOB dress, or officiant dress! This was such a great experience- the staff is so friendly and helpful and they truly make dress shopping a fun experience!
Great day gorgeous dress and staff are wonderful!
If you want to be talked down to and treated like trash go here. They are great at making you feel unwanted and seem annoyed that I was unwilling to pay 8,000 dollars for a dress. Felt like the Julia Robert in Pretty woman when she went into the high priced stores. I hope I win the lottery so I can go and shove it their face.
My sister did her gown shopping here, the entire experience was movie-esque and amazing!
Came here after an awful experience at Davids where they didnt listen to a thing I said.I worked with their consultant Sara L. She was sweet, kind and soft spoken which put me at ease since I have an introverted quiet personality. She looked at my pin board and took me to each rack explaining the designers and price points, and then walked around with me while I picked about a half dozen that I liked, then she picked a few wild-card dresses to put in the mix. I had no expectations of finding a dress that day bc I was so off-put by my previous experience that I didnt bring the credit card I was going to use, or even my bridesmaids, just my sister and mom. I ended up finding 4 that I really liked so I was able to make another appointment with the same consultant after lunch, went back tried each dress again and ended my appointment with the purchase of my wedding gown from the Jenny Yoo Trunk Show! It looks just like the picture I showed her as my main inspiration and it even came with a bridal robe and a 15% discount as part of the trunk show.After I ordered my dress they gave me a gift bag with a personal-sized champagne bottle to welcome me as a Lily Bride.I brought my bridesmaids here and met with the same consultant again, so they received (and the mothers will receive) 10% off on their purchase if they buy at Lilys as part of being a Lily Bride.
If youre looking for the perfect, movie-like Bridal experience, Lily Saratoga is THE place to go. The shop itself is picturesque: a beautiful yellow Victorian house that sits on the corner, and makes you feel like youre definitely somewhere special. Vintage and current photos of weddings and brides adorn the walls, and the selection of stunning wedding dresses and unique accessories fill the store. I was referred here by my friend who recently got married, and Lily Saratoga was the first, and only bridal shop I even stepped into! My mom and I first met with Michelle, and the former owner, Maureen (who has now sold the business to 2 awesome ladies!) also came over to help. As it was the first place my mom and I went to, I had zero idea of what style I wanted. The ladies there were so happy and accommodating, and we started pulling TONS of dresses for me to try on and went from there. We tried on at least 20 dresses and narrowed it down to 4. As we were putting dresses away, there was one at the end of the stack that we missed. I knew instantly it was THE Dress! I tried it on, and we all agreed; it was perfect. They took my measurements since the Modern Trousseau line allows your dress to be custom fit to your body, and I bought my Modern Trousseau dress that day!!!! When it later came in, they referred us to two ladies for fittings. Beth actually comes to the studio on Thursday nights, so we went with her and she made a few more customizations to my dress that make it even more perfect. I cannot wait for my wedding next week to wear it, not one person other than the ladies that work there and my mom have seen my dress!! Since I purchased my dress from there, Lily Brides are given 10% off on accessories so I purchased a beautiful headband for the reception. I could not be happier with the service and entire experience I received and would recommend anyone to become a Lily Bride!!! Thank you, all, for your help during this exciting and special process, you made it the ultimate mother-daughter bonding experience. My mom and I have loved coming here!
Lauren and her staff are just delightful.
All went well, friendly help
Wonderful experience