German Auto was possibly the worst experience I can imagine with a shop.I first brought in my car for a timing belt & water pump replacement - takes two weeks. Theres a charge for a replacement of the intake boot, used - which wasnt approved by me.When I pick up the car the radiator fan & shroud are missing (!!) and theres a coolant leak. I bring the car back in to get the radiator fan and shroud put back in and to have the leak checked out. I call once a week for the first few weeks they have the car with no progress, then visit every day in person for almost two weeks.A total of six (!!!) weeks after bringing the car in after the repair, I get a call that the car is ready to pick up and the leak is in the radiator. When I come in, the passenger door had been left unhinged during a tropical storm so theres a puddle in the passenger seat. Additionally they havent put in the radiator fan and shroud! I come back later in the day once those two parts are put back in. An additional part is missing; they said they would order it but I havent heard anything in over a week. I go ahead and take the car home.When I bring the car home, its having issues idling/starting/running. Not totally out of character but definitely much worse than when I brought the car in. Upon further inspection, the air intake boot (**which they replaced with a used one at the first time of repair**) has two large holes in it.I truly cant imagine a worse experience. Took too long. Did a horrible job. Made several things worse than when I first brought the car in. Rude and unapologetic for the massive amount of time everything took (8-9 weeks in total). I dont doubt Robs knowledge about the car, but the quality of work was shoddy and lack of character by doing a poor job in a ridiculous amount of time was alarming.
Had great service from German Auto Service. Dealership wanted a crazy amount to fix the AC in my BMW. I replaced the condenser myself and needed the ac recharged. After they were done they found a tiny pinhole leak in a line. I had them go ahead and do the work because the dealer wanted to replace so much stuff. These guys pinpointed the exact part I needed and now my ac is so cold I cant even run it all the way down. Thanks so much for being honest and doing great work.
Awesome services. Reasonable prices and quick to locate parts
Robs and his team did a great job on one of my vehicles. Great service. Would definitely recommend!
Very professional. Savannah is lucky to have this shop. I have been a customer for many years now.
The owner of the store is a con-man who creates more problems with your car. Dont go here!
Excellent service ...owner was a car guy to the max.
Every visit the vehicle diagnostic has been spot on and quality service/repairs. Trusted for all my vehicles.
German Auto is the only company to service my wifes BMW Z3 for the last 20 years. They are very knowledgeable and are able to diagnose problems quickly and solve them expeditiously and in a cost effective manner.I have recommended German Auto to many friend in the past and they have been very satisfied.
Rob and team do an excellent job and stand behind their work. I highly recommend German Auto Service!
Rob and his guys are fantastic. I brought my 740 over to their shop after having my car diagnosed and quoted with a 5-figure repair at the dealership. Rob saved me thousands of dollars by giving me an honest diagnosis. The car was repaired quickly and the service was exceptional. Highly recommend for BMW owners in the area!
I am a regular. I have had ALL my service done at German Auto Works for last 8 years. I trust their work and advice on maintaining my vehicle. They represent integrity and honesty.
Rod, is an excellent mechanic and provides competitive price for his service. Rob has been repairing my two BMW for over 5 years now. He is honest and I highly recommend him.
I have a BMW X5 diesel and they did a great job finding out what the issue with my car was that was creating power loss. It’s nice dealing with people who really understand and enjoy these cars. Thanks for the help!
Rob took care of my 535i. He was super easy to work with, and he took a lot of extra time to explain and show me everything. When I picked up the car (on time and at the price I was quoted) the engine bay looked perfect, and the repair was perfect. Going to a new mechanic is scary, but German Auto Service is a great place to go if you need repairs to your BMW.
Immediately when I walked in the door and spoke with Rob, I had a comfort that he had a complete understanding of all makes, models, years and special qualities of Mercedes. As I had an older V12 Mercedes, he still knew exactly what it took immediately to make the repairs. I would highly recommend the use of German Auto Service for any Mercedes owner looking for quality, honest workmanship.
Great place! Knowledgeable, fast and friendly! Highly recommend.
Each time these folks work on my engine, it runs best ever... I swear its more powerful and quieter now than when new... (at 179K miles!)Great Folks who know what to do and how to get it done.
On Point Highly Recommend
I have a Porsche 911 and I put a fixed wing on the rear. This caused an error code because the car thought something was wrong. Rob cleared the code and programed the car for a fixed wing and saved me a trip to the dealer. There is a very limited amount of people that work on Porsche in this area and these guys just earned my business. Highly recommend!
Very satisfied with work and service provided by German Auto Service. After spending hours completely rebuilding and upgrading the suspension on my Mercedes c230, the alignment done at another shop made the car a handful to drive. Rob took excellent care in getting the car properly aligned! It really makes a difference having someone who understands the handling characteristics drivers are looking for, even if it is a daily driver.
German Auto Service is excellent. Honest. Knowledgeable. Friendly. They were very helpful from advice on purchasing a vehicle to servicing and repair. Highly recommend them.
I love this shop. Rob, the owner, knows exactly what he is doing and takes pride in his work. (He is also a really cool and nice guy) He fixes only what needs to be fixed and does not try to up-sell you. The recommendations he makes come from his many years of experience. He is the only person I trust with my Mercedes and Porsches.
Rob Parkers shop consistently performs impeccable work that is well priced. His ability to diagnosis the problem is flawless. Completion of his work is quite prompt, and the schedule he gives is very accurate.
Just took the wife’s MB CLS 500 in for service F. The work was done promptly and the car, now 13 years old, continues to perform admirably. Rob Parker has cared for this car for 9 years now and has always done excellent work for a most reasonable price.
Mr. Rob is the man!! He is very knowledgeable about Mercedes Benz and the service didnt take long at all. I would recommend this shop!!
Very auto friendly and efficient service on my Porsche Cayenne. Rob knows everything about a Porsche and more!!Thanks for being an honest reliable German Auto Service Center...Sally & Gerry CowartSavannah
Did gr8 job, and fixed issue caused another BMW shop... No Problem!
Ive used German Auto for years. Rob has a deep and expert understanding of Porsche, BMW, Mercedes, and Audi. I always choose him over the dealership. Great Service.
Nice little hidden away shop for all your german engineering needs.
Rob is a straight up guy. Unmatchable knowledge when comes to German automobiles
Best service in town ! They do a great job and they are fast!
Rob is very knowledgeable and easy to work work
Great service, great price, know what they are doing. Thanks!
I drive a BMW e36 325ic that I love, I found German Auto Service through a friend, Ive tried all the other shops in town and have confidence in German Auto Service and trust them to keep my car in excellent shape and they have since 2011. Thanks for taking care of my 20 year old baby.
Outstanding Service. Theres no one Id trust with my Porsche other than Rob.
Fixed my old car for reasonable price
Only German cars but fantastic knowledge and repairs
Opened late! Rob was knowledgeable, but really did not speak much. He was the only mechanic so I was there over 4 fours.
Paid for work that didnt even get the car fixed.
Great auto shop repair
Knowledgeable, courteous, and the price is fair.
This guy rob is worst person in town to get your car checked. He takes your money and he is not informative about what is actually wrong with car. DO NOT GO !
Fantastic service.
Do not go there!!!