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The Old Brick
2910 W Campbell Rd, Schenectady, NY 12306, United States
Comments
Jo
Review №1

My sales person Kevin Fulston is absolutely knowledgeable, professional, efficient, reliable and extremely prompt! Old Brick furniture store is the only place I buy from, such a huge selection of fine furniture and unbeatable prices. They stand behind their products. THANK YOU!

M
Review №2

What had a great experience here and walked away with exactly what we wanted in our target price range.We were assisted by a salesperson who never pressured or rushed us, and seemed genuinely focused on helping us find our best mattress, not the most expensive one. So thankful for his help and candor!Highly recommend coming here for a mattress, and hopefully anything else if this is how they conduct their business. They have a MASSIVE showroom of beautiful items.

Sa
Review №3

My salesperson was Kevin. I was there to buy a mattress and was prepared to be overwhelmed. Instead, with his professionalism he made buying a new mattress set a stress free event. His knowledge base was impressive and he was able to answer any questions or concerns that I had. Overrall a great experience because I left with confidence in my purchase. I highly recommend Old Brick Furniture Store in Schenectady. Ask for Kevin and youll be in very capable hands.

An
Review №4

I love the selection and service. No one makes you feel pressured, but the sales people are very helpful.Beautiful, quality furniture at reasonable prices. So excited to get my new heirloom piece!!

Ra
Review №5

Very professional and knowledgeable staff. Kevin took his time and explained every step of our purchase. There’s no hassle and no salesperson running after you. I definitely would recommend shopping there. My wife and myself enjoyed our experience at the Schenectady store and look forward to shopping there again.

Br
Review №6

We went to Old Brick in Schenectady to get a new mattress and the guy Kevin who worked with us was very pleasant and knowledgeable and got us a great deal and found us a little bit cheaper base after we left that saved us some money. I definitely would recommend them. .

Ja
Review №7

The Old Brick store has always been a favorite for us because of their sales staff and the “no pressure at all” approach. Salesman Jason was so helpful, he made the experience enjoyable and sold us a quality bedding set for the money we wanted to spend. Go there for any of your furniture purchases, you will be happy. Kudos to Old Brick for keeping things the same. Jim M, Scotia, NY

ar
Review №8

It was a fabulous experience. I cant wait to go back. I referred my daughter to go there cuz Ive shopped there before but this experience was even better than the first one. Dave is professional and an excellent salesperson. I would recommend everyone to check out Old brick. If you want good quality furniture at a reasonable price, an affordable price, someone whos not going to scam you and someone who cares, especially at this time of the year with all the prices going up. They are go up as well but not as crazy as all the others because they care about the people they sell to. Old brick is the furniture store that care, the go-to place when you want quality service and product. They back their product. (Its no joke being broke at this time.) With the pandemic going on instead of cheating people we need to treat people and thats what old brick does. Thats why I call it the go-to store for quality furniture and comfort.

Li
Review №9

Kevin was the sales guy and he was extremely knowledgeable about the mattresses. Kevin was patient and helped my husband and I make a choice on a mattress we both liked and thought was comfortable. He didn’t steer us into the more expensive mattresses but helped us look around and he answered our questions with honesty and intelligence. We are extremely pleased with Kevin and Old Brick.

Be
Review №10

This is our second experience with Old Brick, first in Albany and yesterday in Schenectady. Our salesperson, Dave, was so honest and knowledgeable, as well as candid and caring about our personal comfort. I understand Old Brick does not pay its sales staff on commission basis and I think that adds to the positive experience for customers. Old brick, I hope you are paying your staff equitably they deserve it.

Gw
Review №11

Last month I went to the Schenectady store on Campbell Ave. and purchased 2 mattresses. Dave was our salesperson (we did the mattress test (fun and informative). The mattresses were delivered today. We had THE BEST experience from the store, to Dave, to the 2 delivery guys.Dave was very knowlegable, and took care of business easily.The delivery guys were absolutely excellent ! Professional, friendly, wiped their feet thoroughly before entering the house. Made the job look easy, and they took pride in their work. Weve purchased from your store in the past, and always come back. Job well done on all points !!Thank you. Also, delivery time was spot on !Gwen Fronk

Fr
Review №12

Jason was awesome in helping my girlfriend and I find a sectional couch for our first apartment together. Quick and easy! Thank you again Jason.

Ka
Review №13

We just purchased an Amish made dining room table & chairs and Laurie was very helpful!! She directed us to the perfect set & helped us match woods & colors. She’s extremely knowledgeable. Thank you for making our purchase so easy!

Lo
Review №14

What a painless and seamless experience I had buying a mattress from ‘Ol Brick Warehouse. Somehow I always delay buying a mattress and Laurie made it so easy. I know that I’m now going to be getting proper rest with a good night’s sleep! Thank you!

Be
Review №15

We want to thank our salesperson Kevin Fulston, he was so knowledgeable and courteous. We purchased a wonderful new mattress and adjustable bed base and we are looking forward to receiving it.

El
Review №16

Loved the low stress of the store. Jason was incredibly helpful, and informative. Can’t wait for our new bedroom set.

In
Review №17

The most comfortable couches around and great quality. I previously bought a couch and went back and bought a chair. The most comfortable chair (and couch) ever, their clearance prices are really good, and the staff were polite and helpful. I reccomend everyone.

Li
Review №18

Both the chat room rep and Laurie the saleswoman were very helpful. A very easy purchase. Love the dressers and in stock.

Sa
Review №19

Amazing furniture 5 stars. Employees are wonderful and beyond happy to help. Amazing furniture for great prices

Ma
Review №20

Kevin was very knowledgeable, friendly and explained everything to me as we went through the process.

Ro
Review №21

Very good spot to shop. Many items to help choose a Couch, a lot of Bedding, Mattresses all sorts. Price is a little steep but it is Quality Merchandise and if you are in the area you should Check it out.

Li
Review №22

Our salesman helped find the perfect mattress for us - he was informative and pleasant to deal with. We felt no pressure to buy something (which is a big turn-off.) We will be going back to buy other items soon.

Ki
Review №23

Very friendly and helpful atmosphere. Will be coming back to buy most if not all of our furniture. Kudos to you guys! Thank you for the pleasant shopping experience.

Pe
Review №24

Miguel and Nick did beautifully bring up my new sofa. They were careful and communicated well. Parts of the couch had to be taken apart (legs, pillows off) in order to fit up back stairs.They put it all back together. Thank you, guys.

Cf
Review №25

Kevin at old brick in Schenectady is who you want to go see, he is wonderful!!! Thanks so much!! Candy Flynn

Ci
Review №26

I love this place! Excellent quality furniture and no pressure from sales people. When we did need help our sales person Dave Schaeffer was wonderful. He answered every question and checked stock on multiple items. If you enjoy shopping for furniture without pushy sales people, this store is for you!

Al
Review №27

Hank was wonderful! We cant wait for our sectional to be delivered. We will be doing our business here going forward.

Ly
Review №28

Just wanted to say the whole process of buying our furniture was great. Even the delivery guys (Rob and Nick V) went above and beyond our expectations. Id give them a 5+ star review.

Ja
Review №29

Excellent people to do business with. Would highly recommend to anyone looking to buy quality furniture and furnishings. Polite and professional.

Ma
Review №30

Old Brick has always been a comfortable place to shop for my husband and I. No pressure from sales staff, just a simple hello and if there is anything they can help with to let them know. It is that simple and that is always what we do and prices are very good. Not to mention their warranties and quality of furniture and/or mattresses. Yea, I am a fan. Thank You for being so nice to your customers and being there when we need you.

Jo
Review №31

Dave was a big help to us buying our new furniture. Thanks Dave. First time buyer there and will definitely be back.

ji
Review №32

Very pleasant shopping atmosphere. David was an excellent sales associate, answering all of our questions and reviewing features and options. Even up to check out he continued to offer superb customer service and we might be purchasing a bed thanks to his insight. Loved our experience

El
Review №33

I went to purchase a new mattress and a adjustable base. The whole process from sleep mapper to selection to payment took under 1 hour. The salesman who I believe was Kevin was knowledgeable and very helpful. The whole experience was awesome.I highly recommend Old Brick Furniture.

Sh
Review №34

Bought a new couch & mattress; employees were helpful & not pushy; overall process was a breeze.

Ma
Review №35

Dave seriously was a 10 outta 10. So nice, so helpful, so patient. I hard a hard time figuring out what I wanted and he was a great help! Would absolutely recommend to anybody.

Ke
Review №36

Laurie the sales rep was great! She didnt pressure me into the sale. Helped me chose the perfect Sofa & Chair for my taste. Very happy with the service.Thank you

Ro
Review №37

Just bought a sweet 3 piece furniture set. Sales lady was very helpful

Ta
Review №38

I purchased a sofa and loveseat a few weeks ago and am very pleased with the quality. The price was very affordable. The salesman was helpful and I did not feel pressured at all. Sardae and Robert delivered my set and set it up in no time at all. They were friendly and very professional. I will definitely return to Old Brick in the future!

St
Review №39

Very friendly and helpful employees, and they never pressure you for a sale. The furniture is beautiful and the prices match or beat any place that I have been to in the area. Definitely worth stopping by!

JC
Review №40

We had a great experience here; we were given lots of information and dedicated time from a sales rep, without any of the heavy-handed sales tactics that one might fear when mattress shopping.

Al
Review №41

We have used Old Brick in Schenectady for years. Very very happy with quality and employee service. Highly recommend!! Easy, simple and actually fun spending money. 😆

Sh
Review №42

No pressure atmosphere. Was able to browse without being asked multiple times if I needed help. Once I was ready for assistance I was able to locate someone easily and they made themselves available to me immediately. Thank you Hank - it was a pleasure!! I LOVE the Rotterdam showroom!! This was my second time here. Last year was my first visit and I purchased my living room set. Now I’m purchasing my dining room table and chairs with more in mind!! 🥰

Ma
Review №43

John was great to work with! Ended up getting what I wanted for a great price!

Me
Review №44

Everyone was helpful and respectful. The sales staff made you aware they were there to help but weren’t pushy. It was a very relaxed shopping experience.

Da
Review №45

We are long time customers for many years. We’ve loved physically going to the store as no one pressures you. But with present circumstances I found what I wanted on Old Brick website spoke with very helpful people and ordered. Great experience dealing with Old Brick!

Sl
Review №46

The mattress matcher is awesome and the service was great. I would recommend Old Brick for your mattress needs.

La
Review №47

Our salesperson (also named Laurie!) was very knowledgeable and not at all pushy. She helped us pair an ottoman from one collection with a couch and chairs from another then helped us coordinate the fabric. She definitely knew her stuff! I don’t think we would’ve been able to put together the look we wanted without her input and help. Thanks!!

Da
Review №48

Jason was very friendly, helpful, and knowledgeable!!!I said I wasn’t gonna buy a $3,000 mattress and I bout got a $3,000 mattress :)

Ma
Review №49

Our salesman was excellent. I was there with my mom getting her a new mattress. Given she is short and was visibly having problems getting on the beds, he made every effort to help which even included moving one of the mattresses to the floor for her! Excellent service!

La
Review №50

Kevin was vary knowledgeable and helpful with helping us find a mattress. We would recommend Old Brick. We have shopped there numerous times and never had a bad experience.

Pe
Review №51

Buying a chair this past weekend was easy, hassle free and we were able to get the warranty with just a phone call a few days later.

De
Review №52

Great experience for a change. Salesman Kevin was a breath of fresh air, wish more sales people were like him!

Ni
Review №53

For the unpteenth time Old Brick has provided me with an excellent experience. I knew which piece of furniture I wanted and compared prices all over the area. Theirs was the lowest. My salesperson, Lori, was knowledgeable, wonderfully pleasant, and extremely helpful. I’m very satisfied!

He
Review №54

Old Brick always has a lot of options in stock and the sales people are great to deal with!

Ca
Review №55

The salesman was very nice and took time to help me understand why I needed each item. (mattress, mattress topper...) He didn’t try to pressure me into buying the most expensive option. He actually tried to help me save money. He was very patient with me and the questions I asked. I wish I remembered his name. I had a great experience at old brick today!

Da
Review №56

This is the best furniture around. They have great pricing, a huge selection and a very no pressure friendly staff.

Pa
Review №57

Justin and Tim did a wonderful job on my delivery today! They were friendly and very professional?

Ca
Review №58

Always a pleasure to shop at the Old Brick.I get what I want as I always have in the past.Shopping for my purchases is easy and I dont get talked into something that I really didnt want.Always an Old Brick customer.Cathi J.

Mi
Review №59

The the building looks small from the outside but the size is deceiving. Huge showroom with multiple rooms, reasonable prices, quite a bit on display.

Pa
Review №60

Friendly and helpful staff. Not aggressive or annoying. Relaxed atmosphere.

La
Review №61

Helpful assistance and good quality furniture. The long wait is everywhere so be prepared to wait awhile for delivery on custom orders, but a good business that weve used before and will again.

E.
Review №62

I ordered a dining room table and chairs from Old Brick back in early January. I was first told that it would be delivered in mid-late February. February came and went without any updates. After lots of attempts to contact the company, I was then told it would come in April. My sister just received delivery today and two of the chairs were cracked. The quality overall is poor even though it was around $1500 and it was not worth waiting four months for cracked furniture. No one at the company seems to care at all about the long wait times or the poor quality. If you are in the market for furniture, I would avoid this company.

Ja
Review №63

Very helpful staff. My wife and I were in and out within an hour with a deal done. And very happy with the customer service.

ko
Review №64

Miguel & Dave we’re on time and quick !! They were both friendly !!! Bed looks great 👍🏽

Ma
Review №65

We found affordable quality furniture. Staff was courteous and knowledgeable including financing and protection plans.

Su
Review №66

Our shopping experience couldnt have been better! Dave answered my questions over the phone and at the store showed us the options that were available for the trundle bed mattresses that we need in a hurry. He was knowledgeable about the types and let us take our time with absolutely no pressure. We would definitely recommend Old Brick to our friends and plan to return for our next furniture purchase.

Ch
Review №67

We always purchase our furniture from Old Brick in Schenectady. The staff is extremely helpful and no pressure. Our mattress purchase today was amazing. Kevin, our sales rep, was knowledgeable and let us browse with no nonsense. We will continue to purchase all of our furniture from them.

Re
Review №68

Awesome staff, great selection. All round positive experience.

Ma
Review №69

Since I was working, my wife took our youngest son to Old Brick to find a new mattress. As luck would have it, they did! The salesman Jason was very nice and helped my wife find the best mattress for our son. In the end there was some questions that I had so my wife called me and with the help of Jason we got things figured out. Now our youngest son will have a new mattress and box spring in a few days, enough time for him to enjoy it before he goes back to College. Thanks Jason!

Ab
Review №70

The salesman John was rude unorganized and condescending. He didnt communicate times for pick up clearly. He asked me to help put bed on bed. No costumer service. We did not even get all of our order due to ignorance of sales man John.

Ar
Review №71

Tried doing local business. (ASHLEY)Red tape excuses long wait for delivery... So we called Old Brick 123 and dont have to wait 2 1/2 months for delivery. Delivery in 3 days..item in stock. ....thats what I call organized.

La
Review №72

Lots of great options for living room furniture. Found a few pieces within our budget and a few a little outside. Great quality and comfort from what we tested. Salesmen were friendly, knowledgeable and helpful without being overbearing. Definitely recommend.

Ka
Review №73

This was my second purchase at Old Brick in Rotterdam and they are always so friendly and nice here. Their computers were running slow today but I also work in retail and understand the difficulties of technology at times and was patient. They kept me informed and got me a copy of my receipt and would let me know when my new couch was in store. All went well and I was happy.

He
Review №74

Love Old Brick! They have great furniture at wonderful prices. They allow you the freedom to look around without following you everywhere. Their financing is awesome too! They also have three different delivery options! You pick up, they deliver to your door free of charge or they deliver and set up for a small fee. I have been doing busy with them for the past three years and love them!

Br
Review №75

This is our go-to for furniture as we live around the corner. Its good to see that business appears to be going well for them as they have a diverse selection for whatever you may need. Personally, I would take some measurements at home and bring a tape measure just to be sure. With a discount section and powered recliners, I am sure you will find something that picques your interest.

Wi
Review №76

We were greeted on arrival and got to the furniture we came for very quickly. The salesman positioned several lift chairs for us to try and guided us through features. The whole trip took less than an hour, including travel.

Lu
Review №77

The staff was friendly, helpful, not pushy. Inventory was good and the showroom pleasant. Prices were reasonable. We had a very positive shopping experience and would recommend Old Brick to anyone looking for furniture!

Au
Review №78

This experience was extremely easy and comfortable. No one hassling you, but they were available when you needed questions answered. I will definitely be using Old Brick for any future furniture purchases. Special thanks to Laurie who made everything so clear and easy.

Jo
Review №79

There was no pressure they left us alone it was nice. When we had questions Kevin was very helpful .

Ch
Review №80

The Gentleman that Helped me was Wonderful and very very.nice And knows how to treat a customer and will definitely recommend David to my family and friends .

Th
Review №81

Pleasant atmosphere, not hounded by sales reps and found what I wantd

Ma
Review №82

Good salesmen. Ask for the young guy thats been there a long time. He goes above and beyond

Ru
Review №83

I have always had great customer service. Would recommend to everyone I know

Ni
Review №84

Jason was incredibly helpful and patient with us, he went above and beyond to help us find the perfect sofa. Thank you!!

Ar
Review №85

Extremely helpful! They were very nice when we needed to cancel our order and we even went back to purchase more furniture from them!

St
Review №86

They did an amazing job pin pointing all my pressure points to help me pick out a mattress that will hug my body and not just push against it all the time, specially after having a back surgery a few years ago. They didn’t push anything on me that I didn’t intend to buy! Very friendly people. My family and I have been buying furniture from them over the past 30 years.

Ro
Review №87

Great place and customer service 👍. One small thing sign said in stock, but it was not.Dave was super helpful. Thanks Dave!

Be
Review №88

We were looking for a chair and went to a number of furniture stores. This store had the best value/choice compared to all the other stores around. Sales people were nice

An
Review №89

Worked with Dave Schafer today he was super helpful and attentive I will be working with Dave on all future purchases as well great job!

Tr
Review №90

Excellent knowledgeable staff and great selections. This is my 3rd living room furniture set Ive purchased at Old Brick. The 1st and 2nd set are still going strong in one of my kids apts !! I will never shop any where else

Do
Review №91

Wonderful experience at Old Brick yesterday! Prices, variety, and their sales team...second to none!! Old Brick will be the ONLY place I shop for my furniture needs in the future. ❤

Jo
Review №92

My new favorite furniture store in the Capital Region! Between their no pressure (no working on commission HERE!) sales approach, the great selection, the Clearance Centre (because lets face it, only thing better than getting what you want cheap, is getting what you want even cheaper!) and the amazing employees (Jason was GREAT!), you really cant get anything better! ;) So, if youre in the market for something for the home, whether its the living room, bedroom, dining room or you home sanctuary, The Old Brick is the place to go!!!!

Am
Review №93

My husband and I have been talking about getting a new bed recently and passed Old Brick on the way to dinner and decided to turn around and srop in. Dave greeted us when we entered and walked us through the process. My husband and I share a similar view that we arent a fan of pushy sales folk, we like to explore and wander ourselves. This was not Dave, he was AMAZING to work with. He was patient, not pushy at all, and gave us valuable information, as well as shared his personal experiences. He was so knowledgeable and helpful, that we ended up purchasing a bed and frame that evening. Im so glad we stopped in on a whim. Thanks Dave!

Ti
Review №94

Great service very helpful can’t wait to get my furniture 💜💜

h
Review №95

Rob and Noel, are the best delivery team, thank you guys.

Dy
Review №96

The sales lady who helped us out was empathetic about our weird doorway, and did a great job narrowing down what would fit in our house. I ended up paying a little more than Id like but I was limited to what would fit in my door (its litertally the worst situation to get a couch in). Luckily they had plenty of selection and she let us know quickly what couches would fit. I highly recommend if youre not 100% positive that you get your door and entry way measured. This is a service that the sales lady suggested and Im glad I did it before I ordered my couch. This brings me to my next point, the delivery guys were great! They were down to earth and got my stuff in the door very quickly with out messing up my new couch. Big thanks to the sales lady and our two delivery people. It was white glove service for sure! Highly recommend!

Ti
Review №97

Rachel was very helpful online . In store worker was very friendly and helpful.

Ka
Review №98

My visit was great! Very quick, in and out, with the help from the salesman, he showed me just what I was looking for.

To
Review №99

I was in yesterday and bought a couch come the next day I had to get rid of the bed because we need a hospital bed put in the main bedroom so I had to give I gave the bed away for free so we can get the bed in there cuz I get it out of there as fast as possible so I called up gold brick and I asked oh my God I still care of 251 is his number and I said yeah sure no problem I told him I needed a bed instead of the couch no more but I need to bed instead so I when I look at all the beds and I found one that I liked but unfortunately it was two or three weeks out before I could get it so he worked tirelessly to find one that I could have tomorrow he found one and even gave it to me at a lower price and also is having it delivered and put together in my home for no cost that really impressed me and I thank him very much for helping me out so much and I will refer my friends and family the Old Brick and him for all the furniture needs thank you once again Robert

Ra
Review №100

Always has great selections, awesome pricing and sales people do not bug you.We always buy from Old Brick, they never disappoint us. Highly recommend.

Information
100 Comments
5 Rating
  • Address:2910 W Campbell Rd, Schenectady, NY 12306, United States
  • Site:https://oldbrickfurniture.com/
  • Phone:+1 518-377-1600
Categories
  • Mattress store
Accessibility
  • Wheelchair accessible entrance:Yes
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