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Phone Probs
24765 John T Reid Pkwy, Scottsboro, AL 35769, United States
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Phone Probs
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Va
Review №1

Brought in my iPhone with a badly shattered front screen & it was fixed & like new in less than an hour. Folks there were professional, friendly & proficient. Thank-you, PhoneProbs!

Je
Review №2

This place is the best for getting your phone fixed! I had taken my iPhone 11 Pro Max to get my cracked screen fixed and was only $130 and was fixed in about 30min. I had price checked other places before I had came to phoneprobs and found that Phoneprobs was by far the cheapest! Thanks Phoneprobs!

Je
Review №3

Employees are very nice and knowledgeable. Fast service and great attitudes.

Te
Review №4

I really like this store! Dont give up on your phone, go see the man at Phone Probs. It will save you a lot of money!!! 😁🤷

KA
Review №5

Hands down the most amazing customer service and workmanship in the boro area! Thanks guys!

Co
Review №6

I have got my phone fixed 3 times here in the last two months. My screens last about 2 weeks & breaks. Poor business!! Especially spending $80 EACH TIME !!

sh
Review №7

Excellent service and very fast!

Ar
Review №8

Thank you! My phone was really banged up and y’all did a great job fixing it quickly at a good price. Thank y’all so much!

Bo
Review №9

Best place in town! Great customer service!

Ju
Review №10

Was thinking about doing a mail in repair and was very satisfied with the service! Very nice and professional and fast service! Will be using again and again for sure!

Si
Review №11

Okay. Looks busy. Computer repair. Costume jewery.

Ch
Review №12

Horrible service couldn’t even change my charger port in my sons phone waited a week just to tell me they ordered the wrong part then gave up trying to fix it definitely do not recommend

Lo
Review №13

Very nice people, up front about wait times and prices (speaking of, prices were awesome!), and honest. I thought the problem with my phone was something that it actually wasn’t; Phone Probs told me what actually happened and adjusted the price accordingly. Definitely recommend!

Ch
Review №14

Thank you kindly for being so willing to help me figure out a simple, but huge headache. I have always been treated with nothing, but kindness when I have visited your store. Thank you once again for being so helpful, understanding and patient with me! Fantastic service 100% satisfied

pa
Review №15

The best phone repair shop in North Alabama. I have a Google pixel and I live in the Huntsville area. No one would tinkle with my phone..Not these guys. They ordered the part I needed and repaired in timely manner. awesome customer service! So I would definitely recommend phoneprobs

St
Review №16

Ive been here 3x and Ive been angry and/or disappointed 3x. Each time I encountered confusion, miscommunications, tall tales and delays. Once they replaced a screen for double the price of a competitor. It lasted a week. Once they sent one off for repair. It disappeared for almost a year. And 3rd, they handed the iPhone that had been boot looping to my son and said it was fixed. He opened it, handed it back and said its still doing the same thing. 4 tries later, we took the phone home only to work 1 week before shopping for a new one.

Ky
Review №17

Great service at a great price! Very affordable! Also the guys that run it are super friendly

Ja
Review №18

I have used Phone Probs several times for iPhone repairs. They have always came through for me. They have fixed my items quickly as well, same day.They charge reasonable prices. I highly recommend!

an
Review №19

Good place to go if you get low on money they buy cellphones

Ar
Review №20

Updated Review: I took my PS4 to this place not having high hopes for it since the HDMI port got broke. They repaired it and fixed it and 6 month later it’s still working as good as new! I highly recommend this place because I’ve used other places and didn’t have the experience that I had here!

Gr
Review №21

Needed a screen and battery for my iPad Pro. I researched prior to bringing my unit in to have a screen and battery replacement. I did some research on apples website and everything indicated my battery was not charging properly. Took the unit, came back and picked up the iPad and was told the battery did not need to be replace. I was relieved it would save me money. Got back home ( 45 min drive one way) it worked until the battery went dead ( about 2 hours). Had to drive back. They replaced the battery. Got home next day the home button was stuck in and would not work. Back for the 3rd time!Don’t recommend them for Apple product ls. Save your money and go to unclaimed baggage or by new.

Pa
Review №22

Bought a nice note 9 for a great price!! Works great with no problems at all. Only place within 2 states with the best price. Thanks PhoneProbs!!!

Br
Review №23

I understand that human error occurs, but when I took my Phone to be fixed I was told it had to have a new screen #280. He looked through my phone to try to figure out how to take it sticks it tells me it was the screen that needed to be replaced and that it would cost that much to do it almost $300 again because I just replace the screen after it being broken, and come to find out everyone the only thing that was wrong with it was that I had accidentally went to a different screen but I didnt know how to use yet on my Android Note 4 and all he would have had to do is hit a button literally all I had to do is touch the screen on the app and it would have been fixed but instead he tried to charge me almost $300

Ro
Review №24

They quoted me one price on phone. Then I got there, completed paperwork & was ready to leave then they quoted another higher price. Then they said that they talked to associate I spoke with & he said he would never quote the price he quoted me over phone. Another associate said the guy was having hard time learning business. Needless to say I took my phones, paperwork & left. I will go to someone who is reputable, not someone who does business that way.

Lu
Review №25

Would give them a BIG DOUBLE ZERO if it was an option!!!!!!!!!! the sales associate was veryyyyy rude when I got there. Made a whole trip down there just to receive bad service. Never ever going back again! wouldnt recommend them to anyone. My phone was having battery problems so I called before making a trip down there. (Not to mention, that i live like 40mins. away...) the guy that answered my call told me that they could fix it right away as soon as I got there since they werent busy and that they wouldnt charge me anything to run a test on my phone. SO, I made a whole trip down there and when I got there the man upfront was really rude and started to say that I had to pay all this money upfront and that didnt guarantee me that they were going to fix my phone that same day because there were so many people ahead of me. THEY ARE DEFINITELY FULL OF LIES!!! DONT WASTE YOUR TIME WITH THEM! it was my 1st time there and will DEFINITELY be my LAST!

To
Review №26

Great people to do business with. Have always taken care of any issues we had. Highly recommend them!

Mc
Review №27

Great place they have fixed my phone multiple times and have done an outstanding job every time!

Ja
Review №28

Fixed and reasonable $$$

De
Review №29

We use PhoneProbs, Inc for all our out sourcing when it comes to cellphone repairs. Great company to work with! Thank you guys for everything.

Ra
Review №30

They advertise that they are interested in all phones and tablets. No matter what brand or how old. This is not the case. They said that my phone Western too old. And they werent interested in the Dell tablet. Thats just false advertising.

Bi
Review №31

This place is great. They are upfront with you and get your device fixed right the first time. I broke my phone a week later but I dropped and broke it but I had the PhoneProbs 1 year coverage so I only had to pay a 25 dollar deductible to have it fixed again. I highly recommend them over anyone!

Ro
Review №32

We called the store and asked if they took smartphones and flip phones the guy said you will just have to bring them in my buddy said that his wife called and tge response was bring them in and the guy said well i didnt think it would be tonight were about to close keep in mind it was 5:25 and they close at 6 he then said I will make quick work of this and said no to the phones we will not be back -10 stars

Di
Review №33

Fixed my cracked screen quickly and not too $$$.

Ba
Review №34

These guys are the best idk what I would do if they where not here needa check them out frfr

Pe
Review №35

I was traveling on business and broke my phone. They had my iphone 8+ up and working in less than an hour. These guys are great!!!

An
Review №36

Superb customer service and speedy repair. Thank you, for fixing my wife’s iPhone 7 Plus. Will highly recommend to family and friends.

St
Review №37

The staff is friendly and knowledgeable. Thier repair work is top notch.

LE
Review №38

Replacing LCD screen on iphone4 I was told it would be ready the next day, they would call me.I called the next day, was told it would be ready that afternoon.. I came to pick it up..NOT READY.. theyll call..This went on 5DAYSI WOULD NOT RECOMMEND THESE FOLKS TO FIX YOUR PHONE!!

Ri
Review №39

Great Reliable Service! Very fast with in an hour in fixing my phone. I highly recommend!!!

ra
Review №40

Oh where do I start ... Ok dont use this guy hes a rip off ... And hell go through YOUR phone lookinat all YOUR personal Stuff ... Dont let him rip you off, or fool you into Thinking hes a nice guy because hes not... I took 3 phones to him to sale for me and he tried to give me back different phones, and when I did get my phones back he had store the PARTS OUT OF MY PHONES...AND LIED THRUHIS TEETH ABOUT IT... TRY TO FIND SOMEBODY ELSE IF YOU CAN SIMPLY BECAUSE HES A LIER AN A THIEF...

St
Review №41

Very helpful staff. Great prices.

Ka
Review №42

I have a problem that could cost 300 + that they will do for a lot less. Screen replacement for an S-9. Thats where the screen replacement jumps to $300 plus.

De
Review №43

Excellent service and great price! I will recommend them them to anyone!

FI
Review №44

Iv never had problems here before until last Friday when I was in a rush and I paid my phone bill temporary with a 15$ plan of some sort, however the tall Indian boy that took my cash offered me no reciet, and those minutes never and still havent went on. Ill be going there today to resolve this.

De
Review №45

Replaced damaged screen for iPhone 6 and were able to diagnose a problem that Verizon was not able to on my Samsung GALAXY S6. They offer a warranty on their work and can replace batteries in iPhones for about $50.

MY
Review №46

Its a good place to get used phones

Ol
Review №47

To make a long story short, there was a horrible misunderstanding with my phone. I broke the screen badly the first time and the wonderful people at phone Probs worked diligently to fix it and make it like brand new again.After leaving phone Probs(extremely satisfied), I went to the Apple store to buy a phone case for my iPhone 7 Plus. The tech accidentally broke the screen on it and told me it was because the people who replaced my phone screen(He was implying Phone Probs) didn’t instal it right. I was mad, as anyone would be, and I was very expressive in telling phone Probs they owed me a new screen for installing a faulty one. Now, I am a very very VERY verbal person, and even after I fed them my 2 cents, 25 cents, and a few swear words in between, Drew and his wonderful father still stood by my side and tried to assist me. While they didn’t replace it for free, they showed me how it couldn’t have just broke and the Apple guy probably broke it and didn’t own up to it, they helped me replace the screen and I am forever satisfied with this business again.They are good people with hearts of gold. And they put up with a lot. And I meant ALOT. So next time you need a phone repair, laptop repair, or even computer, go see these guys at Phone Probs. They will do everything they can to help you be satisfied and keep coming back.I went from having an iPhone so badly bent and cracked that you couldn’t even use it right to one that looks dang near new! Thank you Phone Probs!-Google Verified Review

Aa
Review №48

Amazing company to work for I enjoy working here.

Le
Review №49

Fixed my water damaged Galaxy S6 Edge phone! They are supper fast and very skilled at what they do!

Ma
Review №50

I highly recommend this place to all for phone repair

Ro
Review №51

Good people

Li
Review №52

Great place to get help with your phone

Ha
Review №53

Andrew is a kind fellow and he helped turn my iPhone 6 from junk to like new at a VERY reasonable price. Thanks bro!!

Se
Review №54

Very knowledgeable! Fixed my LG Optimus G Pro screen!

Wa
Review №55

I had 99 problems and my phones still one

Jo
Review №56

High prices. Good people

Wi
Review №57

They deliver on time and at a great price!

Am
Review №58

Andrew responded to a post where I was selling an Apple Watch. Not only did they offer a fair amount for the watch and pay fast, they covered the shipping from TN to AL. Would do business again.

De
Review №59

Excellent service and fairly priced.

Dh
Review №60

Really cheap and good service.

Je
Review №61

Really nice staff

Da
Review №62

Friendly knowledgeable service

So
Review №63

There awesome fixed my phone right up !!!!!! 👍🏻💯great personal experience!!!!!

Je
Review №64

Does excellent work

du
Review №65

Great place

Bi
Review №66

A+ work

Da
Review №67

Great cook

Te
Review №68

Always helpful!!!

an
Review №69

Love it

Ch
Review №70

Over charged

Ma
Review №71

Great Great Great!

Information
11 Photos
71 Comments
4 Rating
  • Address:24765 John T Reid Pkwy, Scottsboro, AL 35769, United States
  • Site:http://phoneprobs.com/
  • Phone:+1 256-886-7762
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Computer support and services
  • Used computer store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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