The staff is super helpful helping me find the right parts that I need for my car. Always giving an option or two to save some money or go with something more premium. Recently Ive done all the basics like windshield wipers, air filters, cabin filters, headlights, fuel injection cleaner, catalytic converter cleaner new gas cap etc. Just got an ODB-II reader and ready for the next check engine light to see if I could do it myself with the help of Advance Auto Parts

Purchased 2 suction cup stick on window shades to use when traveling to keep the sun from glaring & burning driver and passenger. One window shade had been opened & taped shut. Evidently a previous customer had purchased it & returned to the store broken. Since there were only 2 in stock, my husband bought both:( Sure enough, the window shade that had never been opened works as represented, BUT, the window shade in the pkg that had been opened & taped fell apart after raising & lowered

I just needed a quick ODB scan at 8:30. They didnt have time... sorry, one star.

Good prices/sales. Employees arent particularly friendly or helpful, but that seems to be par for the course with most part store chains like this.

Fantastic and helpful staff. Alex (?) Was great. He went above and beyond.

If I could add more stars I could. Coming from NH where you barely ever need your battery replaced Im useless when it comes to cars. I did go to this location to replace the battery a few months ago. My car was giving me trouble starting and because of how new the battery I insisted the problem was somewhere else. After buying new fuses and relays, it didnt work. Went back and asked for a free alternator/starter test. Alicia did the test and found that the battery was dying. I still had my warranty with the previous battery and she so kindly replaced the unit. She even helped clean some corrosion off the battery and let us know our coolant levels were low. Im in my car now and it is running amazing! Thank you Alicia! Im sad to hear youre moving away soon! Paul and I really appreciate your help!

The lady went above and beyond to help me replace my battery.

Went to two different stores and could not get any help with what I needed. Drove by Advanced Auto Parts and decide to give them a shot. Dawn was extremely help and very knowledgeable with what I needed. Highly recommend this store over any other Auto Part stores in the area.

Due to the pandemic they wont come out and do the code in your car but they will give you the reader to scan it yourself and bring back in to decode it. AutoZone wouldnt do anything for me.

Only giving two stars because the employees were friendly and helpful. The manager has a real attitude problem.

Poor form Advance Auto. My son moved to Phoenix from Pittsburgh for a job a few months ago. His 2016 Escape needed a battery for which you advertise free installation. Given the price of the battery, even with my 25% off, really isnt free. That said, after the sale you declined doing the installation as too complex. However, where was your offer to take return on the battery!! Silence. He took your battery to Walmart who was willing to do the install for $10 until they saw it was a 2016 Escape and declined to do the install. Their batteries were half the price of yours with the same warranty. They had to give him a jump so he could continue to find someone willing to install the battery he just purchased. Pep Boys did it for a price that was completely acceptable and in just under 40 minutes. For their excellent service they should have at least had the battery purchased from them, they were also much less expensive. Poor form on your part, you left someone in need hanging with very few choices and little advice. So if my son needs a repair from someone who will work with him and help him in a time of need, I would send him to Pep Boys. If he just needs a part for a really low price, I would send him to Pep Boys or, maybe even send him to Walmart. Im sorry, but you havent given me a reason to send him to you. It is poor form to take advantage of people who do not have the technical knowledge you have and trust in what you advertise.

Short way time and great customer service cant ask for much more. Good job!

From my own experience, they were helpful. Able to answer my questions and gave me advice.

I highly recommend this parts store over any of the others In this area. I got amazing customer service not only was dawn knowledgeable but she also went above and beyond for me Amazing customer service

These guys are super friendly and knowledgeable. Helped me out with all my questions. Tha ls guys!

What an all-around bad experience with Advance Auto, both with their online ordering and the atrocious behavior of their associates at the Northsight Blvd location in Scottsdale. I was looking forward to doing business with them and had even requested some commercial account information for my business. Their lack of customer service skills, coupled with an appalling lack of social skills, has left me convinced that I will continue paying a little extra with OReilly. For a few dollars more, I can save a fortune on aspirin and antacid. One part has now taken 8 days and counting, 7 phone calls, 3 disconnects, several hours, and one errand returning a defective part to a defective store. At this point, it would take a whole lot of convincing for me to buy anything else from Advance Auto Parts. *NOTE* The 1-Star is because they made me.

I just spent 10 minutes I cant get back watching the employee search for prius wiper blades just to say. We dont have those. Its a Prius not a Rolls.

They have only one employee, taking calls and attending the people in the store, so be ready to wait for an hour at least!

Very nice peoplr.

Easy to find from roadway, easy access, plenty of parking, friendly and knowledgeable staff, in and out in minimal time. Would come back again after this being my first visit.

Very friendly with me and help me to find a ithem I need thanks again

Had exactly what I needed and was in and out of the store quickly

Great staff and great service thank you!

Unique auto parts store and great staffs!

Very helpful ! Speed perks !

Excellent service and nice place to buy parts

Great help and very polite

Nice very friendly!

Awesome! Service

Ok

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