Austin and the entire team at AutoNation Subaru Scottsdale were fantastic! I did not plan on purchasing this vehicle but had visited several other dealers searching for a car to replace mine which had been totaled in an accident. The patience, kindness, and genuine honesty are what brought me back to Austin and AutoNation Subaru Scottsdale. So many other dealerships I had visited were pushy, didnt listen to what I was looking for, and outright dishonest. I highly recommend Austin and AutoNation Subaru Scottsdale!

Went to get a car today. Staff was amazingly nice. Found and bought what i was looking for. Just wish that i did not have to wait over a hour just to sign and pay for the car i was getting. But even with the wait it was a great experience thanks to the amazing help from the lady that helped me. Keep up the great customer service!Thanks from one happy customer! 😊

Service rep Marcus was the guy I dealt with. He was very informative and pleasant I went 20 miles out of the way to get there. Well worth it.

Back in early May, my prized 02 Tundra was totalled. She had 245K miles on her. My wife was driving. While all that really mattered, was that she was alive and in one piece, the news of my truck was still very upsetting.While waiting for my settlement, I got busy looking for a replacement vehicle. Preferably, a Japanese truck. Initially, I was looking to downsize, as I felt I really didnt need a full sized truck, anymore. In fact, I came very close to purchasing a Nissan Frontier Nismo. I had even seen a few Tundras in good condition. Many of which, were slightly over priced.The same day I put a deposit on the Frontier, I happened to be looking through listings, and new one popped up. A jade green 02 Tundra TRD, but 172K miles. The price was right about where it shouldve been. I immediately sent an email through Farmers Truecar to the dealer, which happened to be AutoNation Subaru in Scottsdale.The Web Sales Associate, Maria responded the following Monday morning, and I went to see the truck that day. She was very friendly and professional, even sympathetic toward my situation. She was extremely helpful. She recommended signing the paperwork to get the ball rolling, as the truck hadnt even been inspected, yet, so I couldnt do much more than listen to the engine. It sounded excellent.Maria then turned me over to Darcy, their Financing Director. Ill use the same 4 words. Friendly, professional, sympathetic, and again, extremely helpful. This is where I signed the paperwork for the proposed loan, and she told me she would have the truck expedited through their processes, so I could test drive it, then make my decision. The following Friday, I test drove the truck with Maria, then it was back to Darcys office, where she had found a loan with an even better interest rate than initially planned. Everything about the truck was disclosed, and all safety issues with it were resolved by their mechanics. Amazing! I drove my green Tundra home that day. As it was so expedited, they didnt have a chance to replace the cracked windshield before I drove it home. That was taken care of last week.Huge thanks to Maria, Darcy, and their team of mechanics at AutoNation Subaru in Scottsdale for taking care of me as well as they did, without being pushy, as so many people in car sales are. I was very impressed.Also, thanks to AutoNation Subaru in Phoenix for being understanding about returning my deposit, once I settled on the Tundra in Scottsdale.Maria and Darcy, you two were awesome. Thanks, again.

Met as I drove into the service area, introduced to a technician who quickly ascertained my needs and got them process started. Tune-up was completed quickly and I was on my way. Friendly, helpful, service-driver and thoughtful team at Auto Nation Subaru.

My husband and I have two young children so spending a ton of time at the dealership isnt really an option. We worked with Lucas on a new Impreza that was in transit and explained that we would really like to limit the amount of time we would spend at the dealership. Lucas and his team were amazing and exceeding all of our expectations. Not only did they offer a fair amount for my trade, the entire process was seamless and we were in and out within about 2 hours of our arrival. I cant thank them enough for actually holding up their end of the bargain and doing what they said they would do. 👏

Best dealership I really do not desire the need to go anywhere other than Subaru Scottsdale to purchase my vehicles.

I was greeted as soon as I drove up. My assigned service associate was waiting for me and he had my service ticket ready for me. Waiting area was clean and sanitary. Services were performed quickly and perfectly.My hat is off to Marcus, my service associate, who made me feel very comfortable, and explained everything to me.

This was my first time purchasing a new car and I didnt know where to begin or what dealership to consider purchasing my car from. I checked out several other dealerships here in the valley, and many of the sales representatives that I met with were very aggressive and brash, and did not provide me with helpful advice in my prospecting purchase. I had heard about the service at AutoNation Subaru from a relative of mine, and decided to make my way over to Scottsdale to see if this dealership would be any better than the other ones I had already visited. I can confidently say that I made the right choice in checking out AutoNation Subaru. I was elated from start to finish with my experience at this dealership. I had the pleasure of working with Lucas Petrullo - he ensured I understood what my options were, was communicative and friendly throughout the entire process, never pushed me to make a decision without thinking it through first, and truly made my first car buying experience so enjoyable! I highly recommend that if you are in the market to purchase a new or even a used car, that you make your way to this dealership and ask for him directly as he is an excellent sales associate and encompasses some of the greatest customer service I have ever experienced. Thank you Lucas and the entire AutoNation Subaru team! 🥳☺️

Good new service experience. We needed a trailer hitch installed on our new Outback, was able to call and get that scheduled easily, they sent several nice reminders, and the service was in and out that day. They even nicely took care of the upcoming 6000 mile service while the car was there. Our appointment was at 7am, and they opened promptly on time, and had us on our way quickly -- we just left the car there for the day. Our advisor Steven was friendly and efficient. New trailer hitch looks great, were ready for traveling this summer!

The Subaru Dealership is awesome! They made a long in-depth process feel like a breeze. They even let me charge my phone with their personal chargers lol. All the staff we very personable, especially TJ! He rocks! Thank you so much AutoNation, you guys are dope. Will 10/10 recommend to friends!

I have come to expect great service from this organization. My service writer, Steven, has always taken great care of me and, of course, my automobile. For my most recent appointment, I arrived a little early. Steven immediately checked me in and told me how long I should expect to wait. As usual, the wait was shorter than I expected, and I was on my way. I have nothing but good things to say about the service I have received over the last 4 years with this dealership.

Surprised by the unavailability of coffee or water. Service was fast and satisfactory. All staff were courteous and helpful. First visit to Autonation went well and quick.

Visited AutoNation Subaru and was very pleased with prompt attention and service. Complimentary top off of all of my fluids and thorough check up of my Outback and would highly recommend.Pleasantly surprised at no charge for issues and diagnosis of problem I brought my car in to do diagnostics.Making appointment was easy and the scheduling was easy and very accommodating to my schedule.Recommendations for future services that may be needed. No up selling and very honest and helpful.The service team went above and beyond.

As a first time car buyer, this experience couldnt have gone any better. Brian Cypert was beyond helpful in making sure I got exactly what I wanted. The entire team here at Subaru Scottsdale was incredibly helpful and supportive, it took lots of hours and patience to make this happen and I couldnt be more grateful. Im so glad I chose this dealership.

I took my vehicle in for regular maintenance, staff was courteous and efficient.

Northsight Subaru has the best customer service imaginable. Steven Russo is a caring manager who makes you glad you came by. Outstanding service.

I am always pleased with the team at AutoNation. Mike especially, is helpful and friendly. Only reason for four stars versus five is that after an oil change and inspection, I noticed that the rear wiper blade on my Subaru is torn and clearly needs to be replaced. Would have thought the regular service should have included wiper blade inspection.

It is everything you are looking for in a dealership. I was able to try various Toyota corollas, and there were no hidden fees that I could find. They say you get what you pay for, but in this case, I think you get a little more. :)

Sales department really nice. Our 4month old new car has been back twice to date. First time for a new battery and then because we had a puddle of water on the driver side floor. They ordered the new part and when we went for it fitted the service associate had not booked the appointment. New part fitted and one week later same issue. Speak with Subaru and it is apparently a known issue. Another new part ordered. They phone to set a appointment. Over 10 minutes listening the same message loop. Had things to do could not wait forever so we still do not have a repair date. Disappointed with the after sales is in understatement.

Auto Nation Subaru Scottsdale is always courteous and thorough when it comes to working on my cars. They give me the greatest service with professionalism that cant be matched. I strongly recommend them for your next service call. The technicians are amazing as well and my cars run like new every time. They really live up to the motto of Subaru.....LOVE! Thanks guys and gals!

My son is moving to AZ and needed to purchase a car upon arrival. Unfortunately, we had a terrible experience at Camelback Subaru and with vehicle inventory being so low everywhere we were feeling a bit despaired. 😞 I reached out to 3 dealerships online and Colton from Auto Nation Subaru called me within 2 minutes! He was friendly, listened and after a few hours we drive off the lot in the car that Camelback Subaru tried to price goug us on! We are frim the midwest where people are generally just friendly and Auto Nation Subaru made us feel like we were at home! Colton would crush car sales where we are from!I cant leave the review without saying how awesome Darcey, the finance director was! She took the time to ensure he got a great rate and to help explain the different warranty options! Most importantly she connected with a mother looking out for her son!Thank you Auto Nation Subaru of Scottsdale!

Bait and Switch, very dishonest or at the least, terrible mistakes made to the tune of a $2000 snuck in. (They changed the warranty price and added a clear bra which he NEVER ordered and NEVER received) and never said word one, NOR did they give him a copy of the receipt, they made it sound like it was for the financing company and he already had his contract. They refuse to fix this.My husband and son went down to Auto Nation on Northsight to get his first car. They settled on a price and interest rate. They negotiated the price of the warranty to $2400. So he gave the down-payment, signed the contract, and went home with the car.Several days later he was told he had to come back because the interest rate had gone up. My husband and I were trying to let him do this himself, but that made me angry, so I called Jody Sedillo with my son on the line. He said they had no control over the interest rate, and there was nothing he could do. We could either bring back the car or sign for the higher interest.Because my son was planning to pay it down quickly, he decided he still wanted the car. He and another person went down and they signed for the new interest rate and thought that was it.Driving home after work his car engine started on fire shortly after he bought it, they kept the car for weeks. It needed a new engine (now I wonder what he got). He checked with the people he made his payments with because they were applying his extra payments forward vs. to the principal (also awful trying to get ahold of those people).Weve lived in Scottsdale, I am native, and still own a home there and Carefree area. Weve heard of bad dealers, but this kind of behavior is outright criminal. They have not returned phone calls and when we did talk to them, the attitude is shrug my shoulders and we cant help you.We have filed a complaint with the Better Business bureau.Do NOT let your child be taken advantage of. A couple thousand may not be worth your time, but it is the principal of the thing.

Excellent experience purchasing a Used Vehicle from Jehohada Jean-Batiste my salesmanHe was excellent from start to finish. No pressure just excellent customer service.Have to say, the folks at this dealership enjoy what they do and it shows.Thank you for great car 🚗 buying experience

Marcus Andrew’s was my service advisor and I have nothing bad to say about my experience. I’ve been to multiple shops and other Subaru service centers and they have all treated me poorly or messed up on the fixes to my car. Marcus and AutoNation Subaru took care of me. They always kept me in on what my car needed, the fixes were affordable and I truly felt that they cared about me and my car. I will continue to go AutoNation Subaru and Marcus.

I wish they just told me their techs are not competent with aligning aftermarket suspenion. I told them prior about my suspension set up and they said it wouldnt be a problem. When I got there they said itd be more than your usual alignment rate, which I wish they told me over the phone but still not a huge deal. After two hours, they told me they were done. The rear was not in spec and I asked why. They told me I need to buy shorter laterial links and went to show me why on my car. When we got out there I showed him they were adjustable and thats when I realized the lock nuts werent even tightened down so its safe to assume they didnt even touch this suspenion component. They even added a miscellaneous charge on top of the already more expensive alignment. I was so annoyed but didnt want to pull a Karen so I just paid their inflated price for an improper alignment and left. Do not recommend.

Jamie Haughian helped us buy our Subaru and it was a great experience. He was really efficient and knowledgeable and made the experience really straightforward. Thanks!

Got my new Forester on Memorial Day from Emil and his manager Matthew with a really good deal. They are very professional, helpful and transparent in buying and negotiating process. I feel no pressure from AutoNation Subaru and am satisfied with what I got. Recommend!

Customer service was absolutely incredible. I came in with a pretty big car problem and Garry got me in almost immediately, got me set up with a loaner car and even comped the repair - as my vehicle was just outside of warranty. I highly recommend and Ill be a returning costumer.

Excellent place to purchase a vehicle no games just straight up honest people to do business with.I will be back to get my wife a car there.

Easy negotiations, explanations, assistance and purchase. This is the second vehicle that we have bought at this dealership. Everyone is professional, courteous and extremely helpful. Jamie (sales), JT (sales), Ward (manager) & Darcey (finance) were superb. Due to the global shortage of new cars, if you see one on the lot that you think you want, dont hesitate - it will be gone the next time you visit the lot!JT was exceptionally helpful in setting up the car with Apple Play, various settings, etc. - he really explained everything exceptionally well

Having recently moved to Scottsdale, this was my first visit. I simply needed new windshield wiper blades, but Steven Russo couldnt have been more helpful. I will definitely have my car serviced at this dealership in the future.

Easily one of the most enjoyable car buying experiences of my life. The incredible general manager made the process easy, simple and a transparent buying process. Keep her happy and well compensated AutoNation

The best car buying experience!! I knew what I wanted and they delivered from the first call to driving off in my new Crosstrek. Thank you Automation Scottsdale Subaru👍

We enjoyed our experience purchasing our Subaru Outback from AutoNation Subaru - Scottsdale. We knew the automobile we wished to purchase so it really got down to the deal and the dealership. We visited multiple Subaru dealerships and decided on Subaru - Scottsdale. We were treated exceptionally well by all personnel we came across.

Colton is amazing, he knows the vehicles and shares all the tech and safety info well to make an east decision to buy. The Autonation team is quick and easy to work with, they go above and beyond.

The service department (and especially our service advisor Gary Gonce) at Power Subaru is the reason I bought my 2nd Subaru from them. They have consistently provided excellent service at reasonable prices over the past 11 years I’ve been a customer.

Ok just dropped off my lease, theres something about Subaru dealers?? Maybe it just getting the right person to help. My experience was not very good. You would think the manager should be available when asked, not giving to someone who really doesnt care. I may have gotten another Subaru?? No one helped. Had questions that were never answered. .......shop elsewhere. Its really unfortunate 😕

World class car buying experience. Worth the drive from Scottsdale/Phoenix. The experience was pleasant from the initial greeting walking into the store, the end to end process, to driving off the lot with a new vehicle. We will be customers for life.

Absolutely LOVE AutoNation Subaru Scottsdale! The staff is fun and friendly but they’re also very easy going. This was my first time buying a car and I couldn’t be happier with the customer service alone. I went in nervous as hell because of all the horror stories with buying a new car and the aggressive car salesmen. I didn’t have any of those experiences. I spent hours and hours calling different dealerships about a specific car and I’m so happy they were one of the 3 dealerships that actually had it. With how I was treated over the phone, I had to visit here first. Needless to say, they were my only stop. So happy I did!! Shoutout to TJ for your patience and support!! And Steven in service for teaching me a thing or two about my car!! 100/10 would recommend AutoNation Subaru Scottsdale!! Love you guys!!

I had a great experience buying my vehicle from this dealership, everyone was super nice and professional.The salesman that walked me through the process was really knowledgeable about the vehicle I was looking at.Thanks again.

I just bought a new WRX here at the beginning of the month and Maria was super helpful! Shes been a part of my car buying journey for two months and longer now! She was very patient with me and answered all my questions. Thank you so much!

TJs great, knowledgeable about the cars features and upfront about pricing. If youre in the market for a car these guys will give it to you straight.

I had a really good experience with Mike at Scottsdale Subaru. I wanted to get a skid plate put on my car, and there ended up being a few issues that held up the process. Mike was awesome and helped me figure out what I needed to do to get my plate installed! It took a few weeks but the project was completed and I felt like the team at Scottsdale Subaru took care of me the entire way.

Purchasing our Subaru was a great experience from start to finish! All of the staff was friendly, knowledgeable and extremely helpful!

Brought my 2017 Crosscheck in for its maintenance at the Service Department. As always, courtesy and professionalism were on display. I waited, masked and socially distanced, in the showroom. The servicing of my vehicle, fluids, brakes, tires, etc., took just over an hour to complete. When it came time to pay my bill, I was given an extra $20 off. I was reminded by the technician that I could stop in at any time for a free pit stop. This courtesy is for all Subaru owners. The only service not provided was the free car wash, but only because they were experiencing technical difficulties with their car washing equipment. However, I was invited to return at a later date for the car wash, again at no charge. They truly aim to please their customers.

Excellent Customer Service and Overall Great Car Buying Experience! 10/10 would recommend family and friends - I LOVE my new 2021 Subaru Forester Sport! Quick and easy financing with Awesome Sales/Management/Finance Team! I made an Out-Of-State purchase here at AN Subaru Scottsdale (from HTX) and the process was simple start to finish!

Super great experience. Colton was great to work with. Very pleased. LOVE my new Forester!

Ive always appreciated my vehicles as tools to safely get me from point A to point B. But this is the first time Ive ever LOVED my car! I cant stop raving about my Subaru Crosstrek and the exceptional service I received! My car is awesome and Baptiste was fantastic! He was friendly, knowledgeable, and made the entire process a pleasure.

Very helpful when you are in the buying process. Beware, after you sign and drive away all of that ends. They act like they will help but never do. All of a sudden the sales guy doesnt have any answers. I was hoping since they have a fairly new GM things would be different. I hoped for a little honesty and integrity from AutoNation but they got what they wanted. If you are reading this and plan to visit this dealer, get everything in writing and then insist that a manager signs off on it. You will thank yourself later.

My experience here hasnt been great. I went to look for a car when I was 19 and heard Subarus are great cars. The sales man I work with was great and nice. The finance person was not. He told me I was to young for a auto loan with chase and refused to contact my bank for 4 hours. When he did chase wrote back immediately and approved my loan right there on the spot with a low APR. When that happened the finance person turned nice and worked with me. About 6 months of owning the car the ac slowly died and they replaced the blower motor. Its been almost a year and its having the same issues it did last time. They refused to look at any parts because they couldnt feel any of my problems. They said they would have to charge me to look inside. I understand thas normal but I feel strongly that if they fix the ac it shouldnt be breaking down having the same issues within the year. Ive had garbage cars before with ac thats lasted more than 3 years and good cars with ac that last more than 3 years. The Subaru dealership told me because they cant see the problem with the car idling for 20 mins that they wont do anything or check. So Im out of luck until it dies completely like it did 11 months ago and they will still charge me for it unless its the part that they replaced. Poor service and Ill never buy a Subaru again. My Subaru is a 2017 outback

Great overall experience! Emil was a competent salesman without pressure. Timely communication. Darcy was efficient with great personality in Finance. Matthew was professional and tied everything together nicely as a Sales Manager should.

They couldnt have made it any easier. No tricks, no hidden agendas. Very transparent and straight forward. From sales to finance and vehicle delivery, I have never had such an effortless vehicle sale.

I had an awesome experience and found the perfect car for me. Emil and Jamie were so friendly and made the whole experience super easy. Definitely recommend them both. I did a lot of shopping around, got the best deal here!

TJ was very helpful in the whole process. It felt my more like I was buying a car on my own with him as guide vs him trying to sell me a car. I mean that in the best was possible.

Id driven my Subaru in from out of town and noticed some issues so called Michael and he was able to get me in quickly and resolve my issue. Loved the customer service so much I ended up buying four new tires which they were able to put on, align and balance before our departure! Thanks Auto Nation Subaru Scottsdale and Michael in particular. Top notch!

I really love Subaru and this location has been amazing! I struggle with the anit-mask policy Autonation has implemented, however the manager Sara did everything she could to make me feel comfortable. She went as far asto have my car picked up/dropped off so i didnt have to be in an environment I was uncomfortable in. I really appreciated that and will be a loyal customer as long as she is there!

My family had and have 8 Subaru cars during past 30 years. All this time we are happy with these cars and service. My last visit to the AutoNation Subaru of Scottsdale was pleasant and productive, as usual. The problem was fixed and my car is back in good shape again. Thanks!

Called ahead and got set up with transmission repair on a Saturday. Steve was very helpful and great service staff

Honest service. Decent prices. Good work.

Interesting experience. Good deals good cars. Make sure to check the service record if you purchase an usd vehicle. Especially note the mechanics comments. Having worked in this industry for close to a decade I find shameful that they would not follow the recommendation of the technician leaving the full cost up to the customer. No, cars should be ready and sent out with proper maintenance done not just a wink wink safety check/oil change. Cmon guys. Make sure to get a warranty. Good car though.

I had a great experience with Autonation Subaru in Scottsdale. Bryan, Matt, Lucas, and Shawn were very helpful, respectful, and honest. I would definitely recommend.

I just want to say how VERY SATISFIED I am from start to finish recently, with my vehicle purchase from Auto Nation Subaru Scottsdale! They definitely went above and beyond in customer service!! Was absolutely exceptional!! A big thank you to Lucas for the easy, smooth, haggle-free car buying experience & the delicious Chick-fil-A lunch he got me and a big shout out to the finance director Darcey for going the extra mile for me!! You guys and you’re team rock!! Two thumbs up 👍🏻👍🏻I’ll definitely be telling my family & friends about it!! Now this is how car sales and buying experience should go!! Thank you!!

I dont buy a vehicle at a dealership too often. This being the second time for me in 7 years. The experience was really good. They worked with me and my busy schedule that day. Even calling someone in late into the evening to get us financed and out the door near or after their closing time.

I had 2 needs when I visited AutoNation Subaru Scottsdale. An oil change on my 2018 Forester and to get a couple used vehicles appraised. Both the service and sales departments helped me very professionally and listened to my needs and did not try to sell me anything more than that. Thanks. ML.

Excellent service. Bryan was very professional. Great communication and follow up regarding our vehicle repairs. Thank you Bryon.

Brought my Subaru Impreza in for a recall. Used their courtesy car driver. A very pleasant experience all within time frame quoted. Thanks Gary and Lynn.

Very helpful, professional, and most importantly serviced my Subaru in a timely manner.

Terrible service experience. Shuttle driver (Subaru employee) nearly seriously injured my 11 year-old son when he drove off in a hurry before he was even inside the vehicle. Luckily my wife who was seated in the rear seat was able to pull him in before he fell out! Driver then drove like a maniac to our destination. Upon return it was discovered that not all of the service that was listed on the invoice as being performed was completed; the tire rotation for example - which leads me to question whether or not the service was completed at all or if the recalls were actually performed. Oil cap was replaced with a different (old, worn and filthy) cap than what I showed up with, so Im sure they at least touched that. There has been no follow up to my complaints from the dealership or Subaru of America, which in my opinion, is unacceptable.

Routine 12 month service. Marcus was courteous, remembered our phone conversation re a question I had. I waited in a comfortable waiting area for the completion of the service, which was right on the time estimate given. Thank you

Colton, Ward and Brett provided outstanding service from my first phone call until I drove off the lot. Colton helped me (and worked with me over the course of a few weeks) put together the deal that worked for my family. He also helped navigate the difficult delivery delays and even beat the deadlines we set. I can tell he cared about getting me in the car I wanted and he wasnt pushing a deal. Ward helped get our paperwork together for Brett in Finance. Brett brought everything we needed together and was even able to make sure that Subaru finance gave us the absolute best deal possible. I cant wish for a better car leasing experience. Go see Colton!

Purchased two vehicles from this dealership and both purchases were a pleasant experience. Myles is very knowledgeable when it comes to Subaru and helped me with my purchase of a Forester. When I’m ready to buy another vehicle I will definitely be purchasing from him.

One of the easiest/most transparent car buying experiences of my life! My husband and I were on the hunt for a 2021 WRX STI. Before visiting AutoNation Subaru, we visited two other Subaru dealerships in the area. We had a horrible experience at Camelback Subaru, where they tried to up-charge the MSRP by $7,500 ($5,000 of which was a bank fee that we were told was simply because of low inventory in town). When I finally reached out to AutoNation, I was already a bit jaded by the experience so far, but our sales associate David was incredibly responsive and transparent via email and text before we drove up to see the vehicle. He sent me a total cost that was actually based on the MSRP without any bogus fees or upgrades that we didnt need. When we arrived for our scheduled appointment, David met us at the door, and immediately let us take the car for a test drive. The purchase process was seamless. The pricing was fair with 0 surprises, and even a little discount added on. Brett in finance was easy to work with, wasnt pushy on the maintenance packages and was also able to beat the financing I previously secured through our bank. We were out the door (with our new STI) in about two hours from beginning to end. Everyone in the office was friendly and helpful. Thank you, David, Brett & the entire AutoNation Subaru team for a great, honest experience!

I had Marcus as my service representative and he was very kind, helpful and he got our Subaru in and out quickly!!

At last a good car buying experience. In and out in 3 hrs 15 min. Got a great car.

While living 5 minutes from this Scottsdale dealership we’ve been taking our 3 Subaru’s to a dealership in Phoenix for almost 10 yrs. Long story but basically we were unhappy with new car salesperson in 2013. Today I discovered I needed new wiper blades before a drive to Tuscon and Steve Russo could not have been nicer. He went out of his way and personally popped on 2 new blades. This confirmed my thoughts about switching to your Scottsdale dealership for my next and future service. Thank you, Steve.

Service dept. is terrific! Always greet you with a smile, are knowledgeable and hardworking. Would recommend without hesitation.

Fantastic experience working with them on the purchase of my new outback. Very customer service focused, highly reccommend!

A great Dealership, always meeting expectations, and also providing top services.I can tell you from experience that there are many lousy Chain dealerships out there that belong to bigger chains like Penske, Earnhardt and Autonation, but the Autonation Subaru Scottsdale dealership is nothing like those.Autonation Subaru Scottsdale is really a delight to deal with, we have now bought three cars through them and never had a single bad experience, they go above and beyond to make sure everything is done to resolve any customer requests.

I arrived a few minutes before opening and the first Service person spoke with me, acknowledging my being there and would be a few minutes only. My car was in, serviced and a recall notice item checked. My car did not have the recall issue. They gave me new wipers blades and off I went. Easy Peasey! Donna Rayl

What a great experience! Spencer and Darcey were both so helpful and made the process smooth without any pressure or dodgy sales tactics. What a breath of fresh air compared to other dealerships!

3 stars is generous. Ive been taking my subaru here for 3-4 years and almost every time the customer experience is so lackluster I inevitably leave disappointed. The people who work the desk are nice, but I dont think this business is run well, that they live into Subarus value of making customers smile, being a trusted partner, or engaging sincerely in order to deliver peace of mind. Ive been left stranded without a car when they said they would call and give me a ride before closing time, charged more than I was quoted on the phone, told my car was finished just to pick it up and find it not done and that it would take another $300 to have them fix what I asked them to fix in the first place... Again nice people, but this service and business is a mess.

Jean Baptitse helped find the perfect car. He spent a long time with me and was extremely patient!! I highly recommend Mr. Baptiste and AutoNation Subaru.

Another great experience at AutoNation Subaru! Their service department is quite competent and is always timely and courteous!

Great service and the reason I visit there is because of Steven, who is always shows great customer service and tells me what NEEDs to be done and what can be done later.

Had an amazing experience with the team at Auto Nation. They aren’t commission based so they really worked with me to find my dream car. Colton did a great job with getting the numbers to the rate I could afford with a trade in value that was better than I was expecting. Highly recommend to anyone!

Professional and polite service in the car business seems to be a rarity these days. I found these qualities at AutoNation Subaru Scottsdale with the help of Brian. I assisted a neighbor/friend in buying a Forester yesterday and even this old car dog was pleased with how smooth the demonstration and negotiations went.

Very fast and efficient. Really appreciated the shuttle service.

The service rep was very courteous and helpful with warranty work need on my car. AutoNation truly cares about the customer.

Low key, very knowledgeable and pleasant salesperson. Solid knowledge of relative differences among Subaru models. Was able to quickly find exactly what I wanted.One minor issue is that AutoNation really needs to set up a two-hour training program for those buying a new Outback Limited. Prodigious level of options to learn.A negative issue was the unexpected after-sales presentation of additional ongoing services and Starlink options. Both should have been discussed earlier, not when I was eager to drive the car home and after I had paid what I considered to be a fair price and been at the dealership for over two hours. While options presentations were not high-pressure, they came across as subtle pressure selling that left a bad taste in what was otherwise a professional experience.

This dealership auto repair is the best Ive ever had. I have found them to fair, honest, helpful and competitively priced. No pressure just great service. They are also on time, polite, and friendly. I will continue to take my Subaru here for repair.

My service representative Steven is great!He is always friendly and helpful.I even get texts from him with updates on my car. : )

Went here to buy a used car and left with a brand new 2021 Forester, thanks to Myles and Darcy!! They worked with me and my husband for hours trying to get us the best deal possible. Honestly so thankful Myles was working with us. He was so patient with me (it took me an hour to decided on just the color lol) and was never pushy like your typical salesman. When we got to finance, we told Darcy what our budget was and what rate we needed and see made it happen with no hassle! Such a pleasant experience here. I never thought I would be the first owner of any car, let alone a Forester sport!! Thank you guys for making it happen! I would 10/10 recommend!

We had a very joyful and satisfied experience purchasing 2021 Subaru Forester Sport with AutoNation. I quoted the price online and David Gonzalez Ramirez helped me with quotes on different trims back and forth. He is very polite, patient and not pushy at all, which gave me the time to decide what I really need. After going to store, we met Sales Manager Matthew Miller and Sales Associate Ryan McDonald. We negotiated with Matt and he helped us with the price we want. Ryan tested drive the car twice with us and he is super nice, patient and knowledgable. Ryan explained us the whole buying process and helped us on documentation and payment as well. Ryan is very honest and earned my trust with AutoNation.Overall, very nice and smooth experience.

Purchased a pre-owned Forester. Best customer service Ive ever experienced at any dealership. My sales advocate Colton was very professional and up front about everything. The whole process from test drive to finance was efficient and informative. I never felt pressured into buying anything I didnt want. They have a great sales and service team, I highly recommend purchasing your next car from AutoNation Subaru Scottsdale.

I recently purchased a pre-owned vehicle (Honda Civic) from AutoNation Subaru Scottsdale. My buying experience included several different visits to the dealership with lots of shopping around at other dealerships as well. Throughout the course of the transaction the entire team (sales, finance, etc) at Subaru Scottsdale was exceptional. They were very low pressure and allowed me to proceed at my own pace. It also helped that they had a very reasonably priced vehicle with no dealer add-ons or excessive fees to jack up the price. I was treated as if I was purchasing a new vehicle and felt like an important customer. The difference between this dealer and many others I visited was noticeable (in a good way). If youre in the market for a new Subaru or pre-owned vehicle I would HIGHLY suggest a visit to AutoNation Subaru Scottsdale.

Very friendly and helpful! My service work was done in a timely manner.

The sales team was very helpful. Phillip Gabrail closed our transaction passed 10pm. He always kept the same spirit and he connected with us during the process.

While the staff is polite. The follow thru has been Aweful. Series of screwup that left me with an expired temporary plate in CA. Much stress to get new plate

Very dishonest and poor customer service experience. I talked with three guys while I was there and none of them were on the same page. I even have one of them recorded on a voice memo stating he didnt agree with the other sales managers (Carl Campos) appraisal numbers that he was offering for my trade in. When I got on the phone with Carl Campos, he kept interrupting me and speaking over me, I had to ask him to let me speak. This guy was just trying to lowball me and wouldnt admit to his faults or his employees. Phony people with no integrity whatsoever.