Really appreciated the exemplary customer service shown here at this establishment. The gentleman at the front was exceedingly kind and conversational. Will be back! Great nitro brews as well.

Some of the best coffee Ive had in a very long time agree with a smile and friendliness Im coming back to this place

Love, love, LOVE this place! Theres a location right next to my place so its my go-to on the way home from work. The service is always so great, the drive through is always quick, and they are very accommodating of allergies--they have oat milk yall 🙌 My usual is the Mexican Mocha (I know it says hints of almond, but its just a flavor powder, so Ive never had an issue with it). In the fall they have apple cider and it is the best I have ever had. No joke. Smells just as good as it tastes (hence the picture). I wish they had it year round! Seriously go check them out.

Came to study and loved the environment! Lots of places to sit and work, fast WiFi, and outlets. Easy parking. Inside has lots of natural light, and the music was modern and fun. The coffee was great, too, but the cinnamon roll was *divine*! Can’t wait to visit again!

My favorite coffee in town. Doesnt matter which store. Love that everyone is always friendly.

Mint chip blended. So good

Really cool, far out place totally hidden where you wouldnt expect it to be, but its exactly where you need it to be... IF you want to spend $8 on a cup of coffee with ice in it... Which I Did! And it was delicious... It was cold and it was really hot outside that night.. The next day I suffered heat exhaustion... And all I could think about was that cold, flavorful, moderately expensive cup of ice & coffee being poured over my head as I suffered early signs of stroke.I have an idea for a Black Rock Coffee Super Bowl commercial!You get The Rock (Duane Johnson)Black Rock Execs are thanking THE Rock for accepting the spokesperson job even though it is obvious to EVERYONE he was typecast... Because his name is The Rock... And hes Black...Then The Rock tries to explain that hes NOT Black, Hes of hawaiian decent. Then he vows to overtake Black Rock coffee and rename it Tropical Rock and I Think My DAD Was Part Black Coffee

Always nice - could be faster in the drive through. They are very nice and always chat you up so you dont notice the wait! If you get here at 7-8:30, anticipate a 15 minute wait.

Love working here in the mornings. Great atmosphere and vibe, lovely design. Its very open and you dont feel crammed or overwhelmed even when its busy. Not too cold or hot if youre looking to work or study. Very happy with the drink cost, its way cheaper than any other coffee places Ive been to. Staff is friendly. Coffee is a little strong! (but I guess some like it that way ;)

Im all about the Fuels here! Mai Tai is my fav❤️❤️

Very very consistently, every single person at this coffee shop is super nice and peppy. Drinks are dependably delicious. Haven’t been to any other location, but we go out of our way to come here.

Always five star customer service. Excellent baristas. Great drinks.

Telling... always seems to be a line outside, so we went in.. no line. Nice ambience, clean, real nice.

This is a very popular place with the locals. It has a very nice clean atmosphere and the wait staff is very friendly. However I do compare this venue to Starbucks. When you have a mobile order with Starbucks by the time I get there its already prepared bagged and ready to be taken. As soon as I get here they start from scratch and I find that I am staying much longer than I anticipated. The drive-thru lines are long. Their delivery service is Uber Eats.

I stopped in here with the family on a last minute breakfast and coffee search. It appears that this place has just opened near to the neighborhood where my wife grew up. The layout is awesome and I love the garage door open to the patio look and feel. Little Rian immediately spied the chocolate chip cookies. The wife and I grabbed a cinnamon bun and a bagel, which both Little Rian and Kamila both ate a good portion of. Lol. This is a nice spot with great open seating and good coffee. The staff is young and hip and very helpful. Well be back.

First visit was a pleasant experience. Very friendly staff. I really enjoy the indoor vibe and decor of this place. Will definitely be back.

I really liked the green tea matcha here. Better than Starbucks, not super sweet.

The people working here are usually awesome and super friendly. The seating area used to be great, but its now too small for the number of customers they see during some periods of the day. I used to be a regular here, but its gotten so busy that I dont go very often any more. Black rock in general is starting to take on the Dutch Bros style, which Im sure is great for profits, but it has hurt the experience for both customers and employees.

Good coffee, great service — but feeling slightly cheated out of the “24oz” of coffee I paid for. Didn’t drink any before taking these photos. I know cappuccinos have foam but this is like 50% coffee, 25% foam and 25% air 😑

This is the much better version of a certain Dutch company. These guys actually seem legitimately interested to talk to you and have some great coffee and other drinks to choose from. Drive through super fast and no hour long wait either

Super friendly staff, quick service, got there 7:45am not to long of a line, but its was quick.

Great indoor vibe and customer service. There are outlets and enough space to sit and work. I liked the matcha slushy type drink.

First time loved it the cashiers are really nice and helpful

The drive thru is the absolutely SLOWEST of any coffee joint EVER, pack a lunch if you give it a try.

Okay enough coffee, staff is nice but they have this awkward process of asking you to tip every time without allowing you to press on the iPad the tip amount... the staff does it for you. So if I get a coffee from there, I feel obligated to tip 20% minimum. Generally I do tip but the process feels weird and forced vs a nice thing to do. Starbucks doesn’t do this or pretty much any reputable coffee shop...

Consistently good (bitter, nice crema) espresso.

This location just opened up...Ive been going to the Higley location reppin BlackRock for a long while. This location is just plain beautiful. The patio/dining area is full of light and allows a slight breeze to circulate, assisting in an outdoor dining experience. I will always pick BlackRock first!

Great coffee! Its actually fresh and has a smooth flavor. I had the Caramel Blondie and it had a wonderfully creamy flavor. Drive through was friendly and helpful. Definitely worth the stop. The I.V. looks like something for-the-not-so-faint-of-heart! (Six shots of espresso!)😬

Good product, just stop trying to be like dutch bros and asking me what do you have going on today. Its uninterested small talk which I hate! I just want coffee and dont want to have to explain my day or future plans!

The coffee is delicious, especially if you like a coffee-forward flavor. Staff is super courteous and positive! Its a highlight of my day, since Im staying at home and working remotely, to visit Black Rock and pick up a coffee. The drive through baristas really bring back the feeling of meeting people in person at a coffee shop from before the pandemic began.

Delicious coffee at a reasonable priceChanges coffee for seasons

I know they’d probably never admit it, but Black Rock is basically like Dutch Bro’s 2.0. Not in that it’s a better version, but that it’s the same style of fun/high energy quick coffee stop targeting a younger crowd. They have Fuels (their energy drink mixed with flavors of your choice, same as DB Rebel) that are pretty tasty, and some fun lattes and other coffee drinks as well. What I do like a lot about Black Rock is that they’re constantly having deals and discounts, so they’re worth keeping up on! All in all, we’ve never had a bad experience here. The Banana Dream latte is my personal favorite.

Coffee was good. TikTok clown working the drive thru was not great. I dont want to receive my coffee from a Lil Xan impersonator.

We love black rock! Their blackout drink, and their caramel truffle are my fave. I do iced and sugar free half caff. My dog loves her pup cups and we love how chill the employees are that work there. Always really mellow and match our vibe. Line always moves quickly, always friendly employees ❤️

Friendly staff. Good coffee. Cool atmosphere.Would have given 5 stars because its also a great place to work, but the wifi is terribly slow. Less than 5mbps download speed.Also they dont prepare the Ubereats orders until you get there which defeats the purpose of ordering ahead.

Friendly service awesome coffee ☕

Amazing coffee and love supporting local businesses to compete against the Big Boys!

Awesome coffee and awesome service. Prices not too bad either. Definitely way better experience than Starbucks or Dutch brothers either way. Look forward to our family excursions because thats when we splurge @blackrockcoffee .

Drive through speaker box turned off, have to order at the window, with no visible sign before you get stuck in line and cant back out or walk in. Ridiculous.It turns out management only scheduled 2 employees for an entire shift. I guess they dont have to care about customer service when theres always a line. I chose not to make a purchase after having 20 minutes of my life stolen. Not sure if Ill return.Their coffee is fine, if you have the patience.

We were out for a donut adventure this morning and stopped by BR on Thomas in Scottsdale. Vivian took our order. Awesome employee, Awesome coffee, Awesome service!

Better tasting than Starbucks hands down!

Great coffee, staff and environment. Its great to have a choice chain that actually serves good coffee. No matter which BR Coffee I go to in the valley, theyre always great.

Music is very loud, not a good place for studying or working

The Thomas road location has the friendliest, kindest, and most amazing group of people working their. I absolutely love going through the drivethru because I know I am going to encounter really incredible young people. One young lady told me that many of the employees are religious and have a group that prays together. How refreshing, and beautiful that they are comfortable to talk about their faith. In a worldThat has so much hate, and anger....coming here restores my faith in humanity. Thank You, BlackRock on Thomas for being a bright spot in my day. Oh, the coffee....OUTSTANDING!

Best coffee in town. Beach heck out of Starbucks. Better quality better service much better ambiance. Better price.

The team at Black Rock Coffee Bar is a major life savor. Shout out to Jesse, Kaylee, and Sydney for making me the best vanilla iced latte!!! The customer service is so awesome and they ROCK.Customer for life - thank you.

I got the $3 fall deal coffee which was pretty good. Coffee was strong and not to sweet which I appreciate. I’m not sure if I will be back unless there is a special. Drinks range from 4.50 -5.50 which is a little high to me. I will be back if they have specials

Great coffee and the staff are always friendly and upbeat. Great vibes.

Saw this place while driving, saw the open sign was lit up. So I stopped and did a quick Google to see if take out was an option, says yes but the doors are locked at 3pm? Yall need to be more specific on whats going on cause of COVIDI understand dining in isnt always available but when you say youre open why would you lock the doors?Not impressed already

Best coffee Ive had in a LONG time. The Mexican Mocha was amazing!

Well, I found this place when they were still in the building phase, since this is in the area I work. I started with 3 stars, because the coffee is pretty good, then I added 2 stars for the service: the people there are great, especially Jade. But then I had to take a star off because they don’t have butterscotch flavoring. I’d recommend this place more, but then people would clog up the drive through.

This location has some of the best staff. Such a delight to hear their smiling voices any time off day

Came in this morning and had the most chipper greeter/order taker! They have the best customer service and many options in syrups! New favorite coffee shop!!

Great coffee, great staff!Consistently.

This BlackRock is by far the best in Arizona that I have been to! Always perfect with my drinks and the staff is so friendly!

The coffee is really good and the employees are always smiling and in a good mood. However, you better have a lot of patience or make EXTRA TIME to wait in line.This is my 3rd time at this location and all I can say is SLOOOOOOOOOWWWW!!!!!Today, I waited my turn in the drive through. There were 4 cars a head of me that had already ordered. I waited a minute or 2 before someone says hello. No biggie. I place my order. Nothing special. I wanted to try the new horchatta drink. I ordered a medium iced just like the picture showed it. I sat in line for almost 15 minutes before finally getting my drink.The guy greats me with a smile and was nice. Reads my order back to me. Tells me how much. Holds out his credit card swipe. I swipe my card, he hands me a straw, walks away for a moment then comes back and hands me my drink. I look at it and theres no whipped cream on it. I asked him where it was. He just looked at me like I was speaking another language. I told him that all there advertisement shows every horchatta drink with whipped cream. He looked around in his store, turned back to me and said I can add it if you want me too. I said no thanks, this took long enough to get and I cant wait any more.Now remember, I ordered the ICED version, so way is my coffee warm? And why do I have coffee spilted down the side of the cup?Now..... the icing on the cake..... He says Its not mandatory but, would I like to leave a tip?Im a good tipper and always give 20+% but today, I looked him straight in the eyes and said no thank you....not this time. The service was slow and my drink was wrong. I also told him I wont be returning to his location because they are way to slow and unorganized.I used to work in a coffee shop and I would always have 4 to 6 drinks at a time going. Never did my guest have to wait in line like I have all 3 times Ive been here.Today was strike 3 for them.

I love there coffee esp the ppl they are always super nice

One of the favorite coffee place

Great friendly people and the coffee is delicious!

My new favorite coffee place. Their prices are fair and their drinks are delicious

This is the only place that I will ever get my coffee from! They have amazing drinks and amazing staff. They are all so sweet and excited about their job. I absolutely love this place!

Iced mexican mocha is delicious!

Bailey is the BEST baristaShe makes the best flatwhite

My favorite local shop. Always friendly service and always great coffee

Beautiful little gem of a coffee place I had no idea existed! Very, incredibly sweet and helpful employees. Refreshing to see some people still have class and care to do their jobs right. Their coffee and hot chocolate is absolutely great! Their cookies are to die for! Clean and cozy environment.

Very good iced Americano

Good place, great coffee

BEST COFFEE! Rich, bold and flavorful. There is always a long line in the drive through but they are efficient and quick. The bonus is that my puppy always is greated with a generous puppy cup! Cathy, Chris & Leo are fans!

Great Coffee! Great Tea! Great Service! Welcome to the neighborhood.

Great chocolate muffins!

I’m not the type of person to write reviews bad or good, but I just felt like this one needed it. Every time I go here they are so welcoming and always start a conversation while you’re waiting for your order always such a great experience. Tonight I went to get two bags of coffee beans and Jade the manager was very rude when she was taking my order. The tone in her voice sounded like she was very annoyed by me asking for a bag of beans and didn’t want to be there.

Who put a coffee shop there? Great coffee, great service.

Omg if you like dutch bros you will love black rock

Good coffee and service

Better prices than Starbucks or others and high quality products! The weekly deals are so fun!

Delicious coffee, very friendly staff!

Support small business and local, amazing coffee treats, love the iced caramel truffle

Loved that they had a employee out side taking orders for waiting patrons, sped up the line

Favorite coffee spot. Great customer service everytime too. Definitely recommend

Our go-to for best fast coffee chain for Iced Chai Tea Lattes!

Staff is always in a great mood and there are lots of tasty options.

Employees are oblivious to how loud they keep the music. You cannot hear yourself think in this place.

Awesome drinks. Better than Starbucks

Everyone who works there is so nice, kind, and patient, but not obnoxious like Dutch Bros. The coffee is really tasty and much smoother than Starbucks. My personal favorite: iced Jackhammer. It really gets my morning going.

Nice outdoor seating and great coffee!

Absolutely the best coffee around and friendliest service.

Love to atmosphere! I like the coffee & teas. They serve Chonpies bagels so thats a plus but the only downside is they pre-smear it. Which I prefer my bagel extra toasted which previous times they didnt toast it but this time they did but by time I get it home it was all soggy I requested for it to be separated but they said they couldnt so I will stick to starbucks for now

Best coffee place in town! I use to live in prtland,Oregon and would stop here all the time. So glad they made it to Arizona. The customer service at this location has always been great. Drink selection is always seasonally fun, and the coffee has a stronger coffee taste that I crave. Thank you blackrock, you rock!

Very nice New Coffee Shop. Lounge area is open, good views with comfortable seating. Simple selection of many varieties of Hot & Iced Coffees, including pastries, muffins and Tarts. Prices are very easy, and the staff is alert, attentive and orders are made fresh & quick. Parking is easy & the drive thru is great also. This place will become Hot Spot for Coffee on the Go!

Cute place

Really good... Great mid day pick me up

Amazing staff. Always friendly. I love their fuels!

Better than Dutch Bros and Starbucks combined.

Coffee is decent and the staff is friendly. Has a good vibe for drive thru.

Powerfully great coffee! Service was quick, prices good.

This place has amazing drinks lots of selections

The BEST coffee around. I’m a coffee fanatic, and this is now my favorite coffee shop. I order everyday, like twice a day lmao.The customer service is awesome, and the coffee is rich and delicious.

Between the tasty coffee and relaxing atmosphere I never want to leave. Its a tad expensive but clearly you get what you pay for because the quality is top tier. Check it out.

I love this location! The drive though is always fast and the baristas are always nice!Today I switched it up and tried the Blended Caramel Blondie afogato style! Amazing!Def worth trying!Btw the coffee is great here might I add.Shout out to the Black Rock Thomas team for making beast mode drinks.

Great service and coffee ☕