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Ferguson Plumbing Supply
14000 N Hayden Rd Ste 115, Scottsdale, AZ 85260, United States
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Ferguson Plumbing Supply
Comments
Ma
Review №1

Fergusons may have a nice showroom but they ordered the wrong toiletand its was installed and hadnt been used since it was in a guest bathroom and they would not stand behind their mistake. I have proof and they stillwould not help until I got further proof from Kohler direct. Check every thing you buy and make sure your plumber or contractor does the same. I was not living in house when all this took place. I would always stand behind a mistake but they obviously dont. Now I have to purchase a new one. Unacceptable.

Ca
Review №2

Knowledge people are there for helpful people

Je
Review №3

Fergusons fire homie, dont know what you need??? Service pros will hook you up!!! Have a retarted question. They will even answer it without that pretentious attitude you get everywhere else. Always a pleasure.

St
Review №4

Went to return a warrenty water heater and the process was easy.. staff was friendly

Sa
Review №5

They dont have hardly anything here and there staff isnt very helpful compared to other locations in Phoenix

Jo
Review №6

People are rud extremely disrespectful they definitely need a new staff update not to mention they never have what you need this place is a joke

Sc
Review №7

So i went to Fergusons to get a replacement shower door wheel. They only have replacement parts for their brands, and only the new models. OK, understandable, although I always though Fergusons was THE place for anything plumbing. Anyway, the issue is the knowledge level of the staff - I asked if they knew where I might find such a standard part. They sent me to some shower specialty 45 min away. They didnt have it either (same story - only parts for their models). Feeling at a loss, I tried googling it (not expecting to find this specific part). #1 on the list was ACE Hardware - part number and everything, and its in stock. So I went and got it - perfect replacement part. I just wish Fergusons had suggested Ace.

Ma
Review №8

Awesome branch highly recomend it

Da
Review №9

Frustrating. The sold me a regulator that with extremely fragile o-rings as seals, rather than the usual flat washers. Wouldnt exchange it for another brand. You know, due to the o-rings being torn. The experience there has generally been good, but this matter changed my mind. I will avoid them when I can.

Ja
Review №10

Terrible customer service. On hold forever and the person who answered the call could not answer a basic plumbing question.

Ci
Review №11

Horrible customer service. No one even acknowledges you there and there’s no one to help. Trying elsewhere.

Ma
Review №12

Great store and good staff. helpful even to novice technicians. not stuck up like most supply stores

d
Review №13

Was told I could return to any location. Go into hayden and told had to take to raintree location...

Ad
Review №14

These guys are great. If youre looking for Kohler Parts theyve got them.

sa
Review №15

They were on it. Fast too

Ro
Review №16

Keith has the best customer service!

Ri
Review №17

Always have what I need .

Bi
Review №18

Great true pros

Ma
Review №19

Counter help the best

jo
Review №20

Great customer service

Ed
Review №21

Scottsdale store

Information
3 Photos
21 Comments
4.1 Rating
  • Address:14000 N Hayden Rd Ste 115, Scottsdale, AZ 85260, United States
  • Site:https://ferguson.com/branch/14000-n-hayden-rd-scottsdale-az-plumbing
  • Phone:+1 602-366-6050
Categories
  • Bathroom supply store
  • Plumbing supply store
  • Pipe supplier
Working hours
  • Monday:6:30AM–4PM
  • Tuesday:6:30AM–4PM
  • Wednesday:6:30AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:6:30AM–4PM
  • Sunday:6:30AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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