One of the most well staffed and actually helpful Home Depot’s I’ve been to.Most of the time it takes forever to find a staff member for assistance but it was incredibly easy to grab someone on *several* accounts!! Unbelievable!The self checkout stands are also pretty intelligent and easy to use. They’re also well staffed and a helpful associate, a Jim K., even helped to expedite things and show me a few tricks to speed up the process even though there wasn’t a line or anything that would give off a ‘hurry up!’ Vibe, simply kind and helpful service.I’ll definitely come back to this Home Depot.

Ive been spending too much time here! Each time the beautiful selection of plants catches my eyes. Leave with a few, but they also had my cleaning products & super glue. Way to go H D.

I think this store didn’t want to give a good service to the customer even not able to cut any wood that you purchase in the storeIs consecutive not giving a good customers services

Home Depot always has exactly what I am looking for to make my projects come out beautiful. The wood is always in great condition. Recent project this spectacular bar made from drawings in a piece of paper.

A customer for over 20 years because they always have what I need or will help me find a substitute that will work as well or better!

We waited 40 minutes for them to find the ONE person who could operate the lift to retrieve a water heater off of the shelf.

No stand behind their commitments or warranties at all, bought this brand new Sam sung washer at the store middle of May, the machine spin louder than an airplane landing from day one, call Home Depot they ask to call Samsung customers services, take couple weeks for their appointment, their technicians come and said warranty void because we are self delivered and self installed, to fix it cost as much as new one, should return to Home Depot because it s brand new. Bring back to Home Depot they would not take back or exchange it, tell us to wait so they can contact Samsung, never heard from any of them. $800 dollars wasted. Home depot is used to a trusted store to go to me, not anymore

VIA LINDA AND 92ndGod what a horrible experience. Said Id never go back to this store months ago. and I lied... thought today could be the day they change my mind.Silly me! Now... I promise I will NEVER go back. Worst runs store in the company. The only thing worse than the customer service is inept management who has an excuse for everything. Do yourself a favor and drive the three miles to Indian Bend. Its a clown show.

We love visiting Daniel! Weve found him at the register in the garden center. He has gone out of his way to give our boys the fun building sets that Home Depot uses monthly as a childrens workshop. Hes a positive role model and very thoughtful. Thank you, Daniel, for making our trips to the garden center more joyful!

Customer service was lackluster as 2 employees busy at entrance on an issue, 2 more outside talking to each other, customer service busy, but with an attitude, which was not pleasant to deal with.. At least your electrical senor help was pleasant, offered suggestions, and was trying to help us. I will not stop there again as other locations are friendlier at least. And the store was not that busy as I counted 6 customers to 9 employees in a 40 radius. Teach youth respect your customer at least. Never had this problem at Lowes. No wonder online retail sales are skyrocketing, now I get it, unfortunately.

Very good service helpful employees. Reasonable on all products to buy.

Ill simply amazing the staff was so good I found what I needed to get out of the store quickly

Found everything we needed. Store was very shoppable and clean. Dealt with Store Manager Eric. Very professional. A people person!

We needed a small piece to repair a mallet and Frank in tools was most helpful and pleasant while he helped us figure out what we needed. Very knowledgeable and customer oriented. Thank you Frank for your help.Back again today to correct color of paver blocks ordered for next week. James went beyond expectations to help me fix the order and make sure it was all going to happen as we planned. He was doing his best to make the experience customer friendly and his dedication made it all possible. Thank you James M.Today it was a few more pavers for the retaining wall. Lila was very helpful at the garden checkout area. Pleasant and able to help. Made the transaction go quickly and she got help there for loading quickly. Thank you Lila.

Cameron in the paint department is the most knowledgeable Home Depot staff member I have ever encountered. Often it can be a trial to find good, professional help at a Home Depot and hardware stores in general. Cameron was understated and extremely knowledgeable. A true professional.

Very slow at check-out other than that it was great

This store is always clean, shelves stocked... very organized.

As far as big box stores go its the biggest its the best always found the people could help me find what Im looking for even when I dont know what Im looking for

Because of the app, I knew that they had exactly what I needed and which aisle to find it on. The issue happened when I got there. I try not to make it a habit to shop within an hour of closing times, however sometimes it is literally the only time I can make it. I asked for help to load a toilet into my cart. I waited 10 minutes and no one came to help. I finally stopped a young woman who was coming out of the garden center and she and I loaded it on the cart. Then I asked the snarky sales associate who was monitoring the self check out if she could call someone to help me load it in my vehicle. She stated that I probably wouldnt get any help at that time of night. (It was still 30 minutes before close.). I was lucky enough that a helpful customer offered to help me load it. This, unfortunately, is the service Ive come to expect from Home Depot.

Staff are knowledgeable and friendly. Found what I needed was out in less than 5 minutes.

This location always seems better stocked than others. Friendly checkers only knock there for an hour without any one offering to help.

Jim at the service counter was a pleasure to work with. He was smart, kind and so helpful when picking up my order. He’s creative too, I love his smock! Go visit him!

Curbside pickup and online shopping is extremely easy and quick. 90th street and Mountain View is a great location

Did not shop, made a delivery. Good service.

Just a great store location. Home Depot stores vary quite a bit around the country. This one is outstanding. Helpful folks, some of which have been there for years.Thanks for all your help in getting my projects handled!

The staff was extremely helpful. Return process was easy and the 2 staff members that helped me in the lightbulb were very knowledgeable.Unfortunately they were out of what I needed.

Well what can you really say about Home Depot. They have basically everything. The issue isn’t what they have or don’t. It’s finding it!!! I go to Home Depot to find knowledgeable staff. And that’s not what you get here. Most of them not only don’t know where to find things they also don’t know what you are even talking about. It’s rather disappointing.

Great place for everything you need

This Home Depot is probably the best in the valley do you understand you they know you have a job to do like they do youre very considerate and they want to make their customers happy. Thank you so much Home Depot

Overall lots of helpful employees but two days straight with no one who can re-key a lock. Can’t buy a lock if you can’t RE key it!

Prices good, clean, people not as knowledgeable as possibleMore training would help.

I had great help. Got a key made. Very knowledgeable.

Received awesome customer service from Jim and Dan!!! after some despicable person switched parts in a shower head kit we had purchased. They even opened a new one to verify its contents.

Home Depot. No different than any other one. Very clean though and easy to find things if you have at least half a brain. App is nice to use to find weird items or see if they are in stock before you drive over. Employees leave you alone which is nice. Its Scottsdale though so you have the grumpy old people and entitled millennials to deal with but other than that love going here.

Friendly staff, lots of stuff you need for doing home projects. They offer a veterans discount which is really nice.

The staff is amazing. Always welling to help. No other hardware store measures up.

Easy in and out. Staff efficient, but can be limited at times.

Every on instore was supper friendly Store looks clean and fully stoked

Friendly service, but bathrooms were disgusting.

Great service at pickup and help locating that small plumbing part. Very covid aware and well stocked with cleaning products.

Went to home Depot at 90th and Shea. Mason is the best employee ever everyone should work like he does thank you for all your help Mason.

In and out. Its about time life started moving forward again.

I asked two separate associates questions on locating an item, it was clearly the biggest inconvenience of their life. Rude, not friendly, and not willing to help. One of them told me to download their app so I can locate the item on my own and not ask for help...what’s the purpose of having sales floor associates then?

Ed in pro desk was very helpful

In this store a lot since we are renovating. Good service

Good customer service, price were reasonable. Thank you. Came in from up north 350 miles to get the item we need it.

Fantastic because of andrew in paint department. He mixed the perfect dunn edwards color using behr and Wow...fast and knowledgeable!!! He literally kept me from going to Ace hardware for dunn edwards paint! Thank you Andrew!!

Big thanks to Jim at returns and Scott outside for helping me with my order. Both are very hard working individuals and made the difference in my experience shopping at this location. I know Jim stayed late when he didn’t have to in order to track down my order thanks guys!

They have become so much better.

Always like home depot.

Good service. the checkout line was 3 people deep so they opened more check out stands. I was In and out.

Typical big box home improvement store. Good selection. Sales can be great deals.

Staff very helpful.

Better off just going into the store than trying to call to see if an item is available over the phone.

My Day started at 6:00 am. It was one of the Best days for me in 2020.I decided to make my Condo more attractive with flowers. Home Depot was my choice to review plants. “THIS IS WHERE MY BEAUTIFUL DAY ENDED.Your employee that was put out about answering any questions ruin my day. RUDE and CRUDE without class.I spent $63.00. However never again will I subject myself to this type of service.SHAME on Home Depot. This Manager in the Plant Section should be fired.Joseph

Today at Home Depot I felt extremely special & cared for. I was helped by 3 extraordinary employees: Sam, Reina and Mason who were patient, professional & truly did there best to help me. Thanks, Alexandria

The service at this home Depot was wonderful. We had several items that we were looking for and in every department we went to, there was an employee there waiting to help us. We will definitely return to this Home Depot!!

Do not order appliances here if you actually want appliances. Look, I know everywhere is having shortages, especially on freezers. But I purchased a dishwasher and oven back in June, and still dont have them. I think I am now on my 6th delivery date. At one point, I even had to purchase a different, more expensive oven as I was told (2-3 months after purchase) the other was no longer available, ever. Well apparently this one isnt either. My newest delivery date is November 20th. More than 5 months after purchase, and has Home Depot tried to make any amends? Nope, they just sit on my cash using it while I have nothing. Not one apology and their phone system is terrible. Go to a small business that actually cares about you and has time for you.

Good service and needed items found quickly.

I went into the store looking for a product nobody would help me three or four people disappeared when I asked so I went to another store on northsight and this young lady Megan walked all over the store in order to help me out then she called me the next day and told me she found my product and she put it on the side what a wonderful person to have on your team kudos to You Home Depot on Northsight and haden

None of the employees even try wearing masks or keeping a safe distance from customers. The carts stand say safety starts here, but there is no sanitizer. Looks like they have hired a lot of temp staff who know very little about what is available on which aisle, they are busier talking to each other.

Masks not required to shop here, though the signage says otherwise. HD wont refuse entry to anyone who refuses to wear one.Supremely aggravating when people wont follow the rules and are allowed to ignore the rules.

Very helpful staff

Everything you may need for your home. Friendly returns. Sometimes hard to reach/fined an associate for help but once they vome, you get very knowledgeable honest advice.

My husband and I just bought a new home. We have used this location to get everything needed, including carpet. The knowledge and customer service from your flooring team is outstanding. We are also very impressed with the kindness and friendless from the cashiers.However, your paint team is terrible. It took almost 30 minutes to get acknowledged at the counter. We were then told it would be 30 mins till our order was ready. When we came back to get the paint, it took another 15 minutes to get acknowledged... just to be told paint matching does not take priority and they didnt know when it would be ready. When we asked for a time frame they wouldnt give us one and said it would be done between customers. Excuse me but we are customers and in the last week have spent close to 5k in your store. Two hours later we are still waiting and are being forced to come back to get the paint. Did I mention we live 30 minutes away so now we will have to waste another hour to come back and deal with this again.

The gentlemen at the Christmas tree area were kind loving and generous.

Very goodThey had everything I needed

Its not Lowes with 20% off using the CC. But they have great clearance deals. And there are more. So I am ok giving them my money

Its Home Depot just like they said

Would have liked more variety of herbs and vegetables, and more choice of colorful flowers.

They were rude and didnt know where their own products were located..complete joke

Lots of replacement plugs to choose from and helpful staff to take me right to them. Bill is extremely knowledgeable.

The staff is beyond rude. Customer service is horrible. Doesnt deserve one star. Rudest person ive interacted with, i spend thousands of dollars per month here i own two companies, i will be taking my business to lowes. Even the manager was rude after explain how two of his employees treated me, wow im in awh that they treat their loyal customers this way. Let alone any customer. #lotsofmoneylost #lowesisbetter

Pretty much what you would expect from a home depot, with a hint of discrimination. Only person who wasnt a POS was Marcus, he gave me a mask outside, because I left mine home.

Awesome and thr customer service is great and the environment of the building is nice and well stocked too.

Worst customer service on building materials department, specifically loaders on building materials. Forklift guy have me an attitude because I asked him to put plastic grap on a pallet of blocks. A guy named ton or Tony, not sure. He told me that I cant tell him how to do his job. When he wasnt doing it. I spend thousand of dollars at home depot stores.

Staff extremely helpful. Use to go to Home Depot on Hayden stopped due to unfriendly staff. This store kept a customer who is remodeling their entire home!! Great staff!!!

Thanks for being loose on the masking.

I love this store, it fors not matter what Im looking fir, I almost always find it there. The employees are most helpful

Helpful people

Easy place to shop with plenty of knowledgeable staff.

My home away from home to work on home during the covid 19 outbreak.... only place in town that has been profitable...😄

Great customer service

Customer service went down the tube.

Great variety of plant stock!

Found everything easily and were in and out quickly.

Lots of new plants to choose from. Good healthy and watered

Great place to shop for home needs

This location needs more associates and inventory.

Great as usual

I am a handy man and they never have the supplies I need and the staff is worthless. I went through 5 employees asking for another box of tile and no one had answers.

Drove 30 minutes to this store to pick up purchase. Went to returns/pick up line. I was the only one in line. Greg appeared to be open and was texting on his cell phone. He saw me as did other associates but nobody acknowledged me. I waited 5 minutes at which point Greg took off his apron and was relieved by Andrew. Andrew called me over. He went to get my order and the item was badly damaged. I pointed this out and he said it was the only one. I said online that the store had 22. He said it was the only one back there. I expressed frustration because I had been to 3 home depots and drove 30 minutes to get to this one. I asked if it was maybe in the overhead. He expressed frustration (some may construe as attitude) back and said he would check again. He came back and said there was a delivery mix up and it was this one or nothing. I asked for a refund. I asked if he could order online and ship to a store closer to me. He said I could do it myself and select the store. I had a similar answer at the second home depot on Warner and Kyrene. I took my refund receipt and went to check the area myself. There was a 2nd item, not damaged, in the area. This leads me to believe that Andrew did not look. Very unhappy with the service. Also, I do not understand why the employees are unwilling to order for the customer and have it shipped to the store closest to them.

Tanya in the appliance department was extremely knowledgeable and helpful. She spent quite a bit of time with us and went as far as discussing the new technologies in appliances today, which we found so interesting. She is a wonderful asset to Home Depot!

I totally recommend Mike in the rental department. He is very professional and was understanding in my situation. I would like his Managers to know that I am giving him 5 stars! Thank you Mike!!

Excellent customer service.

Nice affection of products.

Home depot is THE HOME DEPOT! Always Awesome! Love that place

Great customer service and low prices!

Had what I needed. Easy to get in and out.

Always nice helpful staff.