Wo
Woodcase Fine Cabinetry Inc
8340 E Raintree Dr B, Scottsdale, AZ 85260, United States
Comments
An
Review №1

Buyer Beware! We worked diligently with this company to purchase cabinets for out remodel project. After two visits with them to discuss details and refine the scope we were getting the hard sell... we were made to feel like we were wasting their time and we were pressed to sign a contract and write them a 50% deposit check. We signed and were told we would have a sample in a few weeks and delivery would be in about 9 weeks. Five weeks after they cashed our deposit check we still hadnt seen the sample door; however, instead received a phone call and were told they were cancelling our order. No reasonable explanation was provided, just several vaguely stated excuses. Four weeks from delivery and we are starting over. At least we got our money back... This company showed a consummate lack of professional ethics and customer service. Buyer Beware!

Mi
Review №2

Great place to work.

Sc
Review №3

Woodcase was wonderful to work with at every stage of the process. They took the time to help me select the perfect cabinets for my home, manufactured and installed them in the time they promised and left my home clean on the day of install. The cabinets are just perfect and are of a much higher quality of anything I compared them to at the big box stores and other manufacturers. Thank you Woodcase!

Al
Review №4

I would recommend Woodcase Fine Cabinets for any kitchen or bathroom cabinetry design project. As an interior designer building my new home the cabinetry for my kitchen, laundry room and master bathroom had to be made of special finishes and not standard sizes. Their craftsmanship of cabinet box construction and finish work is beautiful. Woodcase helped with the sizing of the cabinet hardware using knobs and pulls from the Jazz and Riffs Hardware Collection . The look is contemporary adobe – stunning! Bravo Woodcase!

Mi
Review №5

We used Woodcase for our Kitchen remodel 7 years ago. Their workmanship and quality of materials are the best in the industry. We havent had one issue since install. That being said, we just had them do our master bath. AMAZING!!! We gave them a couple ideas from pictures we found, they created the design and custom stain to get the exact look we were going for. They are truly a custom shop with affordable prices.

Vi
Review №6

Awful. They claim to be in the custom cabinet business, but by the way they conduct business, you would think they just started their business. They do not seem to have any concept of customer service or custom cabinets.We recently had them install custom cabinets and shelving in our home. We chose 2 different colors. We did an initial walk through and notes were taken or so we thought. We have had innumerable set backs.1. We were quoted beginning of September but installation did not occur until mid-October.2. They ordered the wrong colors for each room. When we pointed out the mistake, they stated that it would cost us to change it - so basically they were going to charge us to fix their mistake. There was also no acknowledgment nor apology for their error.3. They then scheduled an installation on a Friday. The installation was supposed to take one day but ended up taking longer than expected. You would think that a custom cabinet company would know how long an installation should take.4. They then left building materials all over the house over the weekend.5. They were scheduled to return at 7 am on Monday and did not show up until 8:15. We would have appreciated the extra sleep.6. They damaged paint on the walls.7. The wrong type of glass was ordered for our cabinets which means another delay.I will admit that the end product is aesthetically pleasing. But I would not use this company because they are unprofessional and their customer service is horrible.

Re
Review №7

We built a semi custom home so Woodcase wasn’t our choice but rather the company the builder used. After we moved in we hired them to add cabinets, they took forever, changed salespeople, took forever to install and left off details like hardware and counter tops. The cabinets are fine but the quality of customer service is typical Arizona which we are finding is nonexistent

ki
Review №8

Love our Woodcase Fine Cabinets!! We had a great experience from start to finish. They were helpful, pleasant and efficient. Our new cabinets in our kitchen, bathrooms and bar area are just beautiful! We would recommend this company to anyone looking to purchase fine cabinetry.Kim and Jim Brady

Ji
Review №9

We ordered our custom cabinets from Woodcase and could not have been happier. The cabinets are high quality and they look beautiful in our home. The cabinets arrived in a timely manner as promised. The staff was all very accommodating and easy to work with. I would definitely recommend!

Li
Review №10

Woodcase Fine Cabinetry built our cabinets for our kitchen, 3 baths and two hallways. Their service was impeccable with consistent follow through. The design for our kitchen was innovative and timeless. We constantly get family and friends commenting positively on the beauty of all of the cabinets. Thank you Woodcase for adding years of beauty to our home!

Jo
Review №11

While I think this company makes good quality cabinets, they are really difficult to work with if you need an alteration. Because I use a wheelchair, I need a kitchen sink cabinet that has space for my knees under the sink. It seemed like the company had never had experience in building an adaptive cabinet of this type. When I explained explicitly what I needed, they wanted to charge what I consider to be an exorbitant price to build it. That seems like a subtle form of discrimination to me-- I actually wanted less cabinet, and they wanted to charge me more than twice as much for it. Same deal for the bathroom sink cabinet.

Su
Review №12

I was very disappointed and aggravated. Woodcase did my whole house, kitchen, bathrooms - 5, Laundry room, wet bar. After about 2-3 years the finish on the kitchen cabinets started peeling by the sink, dishwasher and on the island. I contacted them and they said that is not something they take care of. So they do not stand behind there work. My cabinets look like crap and now I have to find someone else to fix their mess. Their name is stamped in the drawers but they do not take pride in what they do. I will not recommend anyone use this company, if you plan on enjoying your cabinets for years.

Do
Review №13

This company is a joke, way over priced for clients that are so cheap and cheap in quality too. The paint flakes off and then they come up with the excuse that its not their material but something we mustve done to the cabinets and they wont fix them. Horrible customer service, horrendous cabinets that the colors do not even match, worst cabinet company ever.

st
Review №14

They never answer their phones, Dont return calls and dont stand behind their warranty. Their cabinets are cheaply made. They dont replace damage cabinets, they just cover up the damage with wax sticks.I would never recommend this company. Just an awful company.Buy cabinets from Home Depot or Lowes, they stand behind their products.

Jo
Review №15

They have terrible customer seevice and dont stand behind their warranty or keep their word. Their cabinets are very cheaply made. They dont replace damaged cabinets, they just cover up the damages and that does not last. Lots of cabinets in our home were damaged and they would not replace. Terrible company.

Information
15 Comments
2.9 Rating
  • Address:8340 E Raintree Dr B, Scottsdale, AZ 85260, United States
  • Site:http://woodcaseinc.net/
  • Phone:+1 480-948-0756
Categories
  • Cabinet store
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations