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Mercedes-Benz of Scottsdale
4725 N Scottsdale Rd, Scottsdale, AZ 85251, United States
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Mercedes-Benz of Scottsdale
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Er
Review №1

Remington LogueYou want him!He’s the expert you need to go talk to.I’m 60. I have done this a few times.He’s just a regular guys guy who knows his stuff and doesn’t try to oversell a great product.HonestForthrightGenuineI highly recommend him.Eric Baker

St
Review №2

Took my new vehicle in to get serviced. I was given a quote up front which was nice. Brittney helped me out with everything. A couple of hours later, my vehicle was done, including a wash. an additional inspection was conducted and 8 was given a quote on what needed to be done on a future visit. Thank You staff for all your assistance! Good Job 👍

Ri
Review №3

I walked into this dealership And purchased my dream car Mercedes E 350 2021 with 7000 miles I was told this car was a demo vehicle which only the manager was driving around, four days into this vehicle I was already in service with the EIS that went out couple days later more issues were noticed and that’s when I notified the dealership multiple times of what issues I was encountering . My car was in service for an entire month off and on . The car spent more time in service then in my garage . My salesmen Chris had absolutely no sympathy of the stress I was encountering with my vehicle, that’s when I Escalated the issue to the sales manager Robert. I was given the option to come back and look at other vehicles on their lot . I spoke to Robert the sales manager he offered me a vehicle almost $10,000 more than I have already spent on my E350 that was the best deal and option they have for me. Second option was for him to buy back the vehicle at a trade-in price, right off the bat I was losing a couple thousand within two weeks into my purchase . I was very heartbroken and stressed out and no one seemed to resolve the issue . I ended up calling Mercedes Benz corporate filed a complain and still to hear back from them. Lessen learned to never buy a “demo” car . Thank you again for not resolving my issues. I never leave reviews this low but this dealership has left me without any options but to share my buying experience.

Pa
Review №4

Mr Remington Logue and Robert Bostwick and Bailey are true to their words, professional and efficient. Worked a out an out of state deal including a trade in and shipping to and from. A dream car come true

Eb
Review №5

First time at this dealership. I brought my car in for service. I was immediately greeted by a service advisor that addressed me by name! Nice touch! Come to find out that this was the same advisor I had made my appointment with the day before 🙂 Brittney T. was great, very professional. Maria who works in the cafe was very pleasant. While waiting in the lounge for sometime she and another gentleman asked if I was doing ok which was thoughtful of them to ask. Great first impression!

Ma
Review №6

I found my S580 and I was looking for. I’m new here to Arizona from Pa. While I’m waiting on my home to be finished I decided to go shopping for a new Mercedes. Been to numerous Mercedes dealers since I’ve been here and I can only say that this Mercedes store was the most courteous, cleanest, nicest people I’ve met. I stopped to have a coffee and had the pleasure to talk to Maria who is the concierge or barista not sure but either way she and numerous others there were sitting in the coffee area in the dealership talked to me about the areas in Arizona and all the things I can do around me. With all of the way the world is right now, this was the best experience I’ve had at any dealership to date. Thank you and I will be back.

Jo
Review №7

I recently moved to Phoenix and needed to get the first service on my 2021 Mercedes E53 which was purchased in another State. I have lived and owned a Mercedes in several States .I went to Mercedes of Scottsdale and it was an excellent experience. Their facility is very modern and attractive — including a great waiting lounge with a staffed coffee bar.My Service Advisor, Mark Ostasszeski, is very professional and knowledgeable. He said I could wait for the one year service — it would take about an hour and a half. I decided to wait thinking from past experience it would take much longer. You can actually sit in one of their lounges and watch them work on your car!Sure enough, my car was serviced and washed and ready to go in an hour snd a half!There is a feeling as you walk in the door of Mercedes of Scottsdale that all of their staff isvery service driven and that results in the great customer experience you get .

Da
Review №8

Do not buy from here! They sold me a tampered with 2017 Jeep Grand Cherokee that stalls out while in drive, starts 1/5 times I try to turn it on, and has been disabled to show any error lights (check engine, diagnostic readings, etc). I have reached out to the sales person I purchased from, Landon, and he has proven to be unhelpful in settling on a resolve here. If they sold me a good car why wouldn’t they happily purchase it back from me? Bad business.

Bo
Review №9

Remington Logue is the Best. I purchased my first Mercedes from him in 1986. He is a man of excellence and integrity. He actually came in to work to help me on an unscheduled visit. I highly recommend him--and have sent many people to purchase through him over the years. Thank you, Remington.

Mi
Review №10

Very disappointed with my experience here. I was ready and willing to buy yet my husband and I felt dismissed. The salesman that helped us was not helpful at all and said they didn’t have anything to show me. He was very discouraging and didn’t seemed like he wanted to sell anything. I even looked online and it showed they did have cars available. The next day I had another sales man call me yet I also didn’t get the most encouraging service. He also stated how they had low inventory. I decided to go to the Gilbert Mercedes and wow it was night and day! They really know how to treat their customers and had so much inventory! I ended up buying a BRAND NEW Car and had one of the best experiences while doing it!Do not recommend this dealership. Go to Gilbert, trust me.

Mi
Review №11

Excellent service after all it is Mercedes, thats what we pay for.

da
Review №12

MB of scottsdale sold me my absolute favorite cars of all time... my 14 SL is still my fav

Ad
Review №13

Remington is a great guy! He helped us out and I can’t speak highly enough about the service provided by everyone at this location. My husband and I weren’t big spenders in comparison to other customers since we bought a used vehicle but weren’t treated any differently than anyone else. Highly recommend!

Ra
Review №14

Ended up buying a car when I was still in the just looking stage. Got a great car for a fair price. Salesperson was knowledgeable, and not too pushy. Going through Finance was smoother and faster than Ive ever experienced with other car purchases. If youre in the market for a new Mercedes, this place has good inventory and qualified staff to help you get into your next ride.

To
Review №15

Took my car last week for a basic service.. rude customer service and judging by how they only reply on here to good reviews that goes to show what kind of business they run. Today my brakes gave out in the middle of the freeway! There was never no issue with my brakes before I took it for a service. Taking my car today to an expert in accident investigation to determine if there was any tampering with my brake system to cause them to fail. Thank god I wasn’t seriously injured but just funny how after my car is serviced here my brakes go out?? That would have been caught during my service appointment. Nothing wrong with my brakes what so ever. Can’t wait to find out the results so I can get an attorney!

Ch
Review №16

Living in Gilbert I found Mercedes Scottsdale in Google and was absolutely pleased with my experience. Thanks to Troy Toenjes and all of his knowledge I will be back to buy a new Mercedes soon. In addition, I will revisit when my Mercedes needs Service B. Mercedes Gilbert seemed too shady for me when I was shopping for a new MB 2 months ago. Thank you Troy!

Ro
Review №17

Remington and Mercedes Benz of Scottsdale just delivered the first new 2021 S 580 from the dealership to me. I could not be happier with the delivery service. If you want the best, honest salesman to work with, see Remington Logue. You will not be disappointed.

Pa
Review №18

Really awesome and nice costumer service our sell man Bojan Savic it’s a really nice man who help us in everything we need it. I strongly recommend working with him.

Br
Review №19

I am very pleased with the level of service that this dealership offers! I had the pleasure of having Bojan work with me on the purchase of a 2018 Porsche Boxter S! Bojan was very thorough and was always there when I needed him. This was the first time I was purchasing such an expensive car and I had a lot of questions and requests. I felt as though I was being a royal pain, but Bojan was right there every minute to help me and get me into my dream car! I highly recommend this dealership and especially Bojan!!!

Mi
Review №20

The turbo coolant tank seam separated or cracked, not loosing fluid yet but in Arizona 100+ degree days, coolant for the vehicle is critical. Originally called MB of Gilbert and they told me it would be three days before they could look at it. ???Called back and told them it is under warranty and the severity and they said have it towed over and we will look at it in three days? Called Scottsdale dealership and they said bring it in and we will make time to assure you and the vehicle are safe from failure. The dealership service was very busy but they were very organized and had the car in service 10 minutes later. Found a new dealership with customer driven, competent and professional employees in Scottsdale.

Jo
Review №21

Bojan was great! I knew what I was looking for in a vehicle and he was able to provide the knowledge and insight to educate me and feel confident with my purchase.

Ai
Review №22

Wish I could give 0 stars specially for service since the sales person did not clearly explain the requirements and he seemed like he did not want to give me as a customer a test drive before buying the car instead offered me to sit next to him. If I’m the buyer I’ll want to test drive the car before buying it and as a sales person he should know that. Not a friendly place to visit at all

La
Review №23

I have to admit, I am not the easier person to deal with when it comes to purchasing a car. My sale person was Craig Rusin. He was patient, attentive and easy going. He does have a sense of humor where it can ease up the anxiousness. He never pressured me to purchase anything. We made a deal and the transaction was painless.After getting my car, I was having a lot of issues with the rear entertainment systems. He was there (after a week) trying to resolve my issues to meet my expectation.I am extremely please and proud of my 2020 GLS 45. I am also glad that Craig was the person I had the pleasure to encounter with.

Ka
Review №24

Remington Logue was most expert and helpful in assisting me in my purchase of this magnificent GLE450. He made the process so easy and pleasant. The team is excellent and processes the purchase quickly and professionally. Also, the follow up of instructing me how to use the components of this wonderful car was great.

Se
Review №25

I recently bought a 21 E63s AMG from Chris Bucher and MB of Scottsdale. Overall it was an awesome process! Chris helped me order the car back in January, and he regularly checked in to give me updates of what was going on with the build of the car. He even told me when it shipped from Germany and what boat it was on so I could track it as it came across the Atlantic. Pretty cool!When I took ownership of the car I had a few questions about the new tech. The dealership has a product specialist named Gus. Gus has always made himself available to answer all of my questions and walk me through the MBUX. I cant tell you how nice that is. Thanks Gus!You can tell this dealership really cares about their customers. I couldnt be more happy with my decision to use Chris and MB of Scottsdale.

Ju
Review №26

I’ve never felt comfortable visiting car dealerships.....no more!! Remington made me feel completely at ease and he treated me with utmost respect. Never ever have I met such a consummate professional in the car business. Love my new car, thoroughly enjoyed my experience at Scottsdale Mercedes, thanks to Remington and his great colleagues!

Ja
Review №27

I dont care how far away I am. It is always worth going to this location. My service guy, Josh, always goes above and beyond.

Er
Review №28

We had the best experience with Remington and the team. He is a true professional with extensive knowledge. No pressure experience. Highly recommend!

je
Review №29

The service folks at mercedes benz scottsdale are great! i showed up w/o an appointment and they squeezed me right in anyway. they always answer my questions without rolling their eyes. and i always leave with a sparkling clean car, no matter how small the job.❤

Wo
Review №30

Great friendly service. Doesnt even feel like a service department is so clean and nice

Ti
Review №31

Remington Logue is the consummate professional. Ive purchased wonderful automobiles from him for several years and never once did I ever feel like he was trying to sell me...the guy is magnificent! On a recent purchase his assistant, Zach, did a fantastic and very thorough job of helping me understand all of the bells and whistles on the new car. Remington and Zach (& the rest of their team) deserve 5 stars and a rave review!

Ve
Review №32

I had an extremely pleasant experience at Mercedes-Benz of Scottsdale. I traded in my truck after having it for 10 years and was looking for a smaller vehicle. After speaking with Zachary Hill about the SUVs, I found the perfect one for me. He answered all my questions and was very patient while explaining all the technology to me. I would definitely recommend Mercedes-Benz of Scottsdale.

Ru
Review №33

My salesman John helped my purchase a 2017 Tesla Model X P100D loved the car but it didn’t come with floor mats and I’m out of state so he said he’ll look for at the dealership. Days past by and nothing he’s not picking up my phone calls and he still hasn’t sent me the paperwork that I signed.

jp
Review №34

Tino on the floor & Steve in service are our go-to guys! Always quick to respond to inquiries and make any appointments seamless and easy.

Za
Review №35

I had a wonderful experience at Mercedes-Benz of Scottsdale. Remington was a pleasure to work with. He made the whole process very easy and straightforward. I never once felt like Remington was working against me to make the most money. He truly put my interests first to make sure a quick and fair deal was able to be made. Would 100% recommend Remington and the entire staff. I have never enjoyed a car more, Im ecstatic.

Bi
Review №36

My husband and I have enjoyed working with Remington for over 20 years. I have found that he has been very Generous, Kind, Sincere, Resourceful, Humble, very Efficient and Enthusiastic !!!Like a fine wine .... Remington just gets better with age. CHEERS .... to many more years !!!Cheryl Prugh

Ja
Review №37

Great service. Always top notch people and service staff

Ch
Review №38

Tino Ferrulli is such an amazing guy, and the people at Mercedes Benz Scottsdale are so kind and helpful. The overall experience has been wonderful. After I bought my GLC, I convinced my dad to buy a sedan from Tino. In addition, I have a couple other friends also buying from Tino. He is the best. You will not regret going to him. The entire staff is great and could not be more helpful and easy to work with.

An
Review №39

I had a great experience with the dealership to purchase a used c43 remotely. I worked with Remington and he took great care of me, helping to give me an accurate representation of the condition of the car since I couldnt see it in person. He was very communicative and available as needed. They helped organize shipping to California and got the car up here in a timely fashion.We had a little bit of a trouble with the shipping company and the dealership went above and beyond to compensate me for the issues even though they werent directly responsible.

Al
Review №40

What a great experience. Everyone was attentive and professional. After our deal was done, my friend who is deployed to Syria, was distraught that I traded my old Benz. Mercedes of Scottsdale has offered to sell him the car at basically no profit. Who does that? Mercedes of Scottsdale does. I’m not going to single anyone out, because they all exceeded anything I’ve ever experienced. I’ve bought 70+ cars in my 69 years.

Ev
Review №41

We could not be happier with our recent experience and working with Troy Tonjes at Mercedes Benz Scottsdale. Troy made the car buying experience quick, easy and seamless. We traded in our GLC and purchased a new GLE. Troy worked hard to locate the car/features we were looking for (from out of state) and kept us updated on delivery every step of the way. Troy is knowledgeable about the brand, models and features. He is diligent, respectful and fact based. Troy even reached out a few times after we received the car to check in and make sure it was satisfactory (we have owned many cars and never once has that happened). 10+ stars for Troy and we hope he will be there when we are ready for our next Mercedes.

Je
Review №42

This place is the best place to buy a Mercedes Benz in our Phoenix Area. Whenever you needs someone to help you in finding for your lovely MB, please, please see Craig Rusin for your sale advisor and Ryan for your financing advisor. Craig is the best sale advisor, I have ever talked with. I have been shopped around to find the best place that I can rely on to buy a car. I am a fan of MB and Craig gave me an experience, which was more than just buying a car. He was really caring about the customer. He was very friendly and very active in working thing out with us. We had to put down our decision right away after seeing Craig. He did an amazing jobs that made us very happy from the beginning to the end. He is trusted person, who would do everything that could make you happy and satisfy with his services. He is the best. Thank you Craig. We are really appreciated for everything. Now, we are really wanting to buy more MB because of you. It is costly but well the whole process of talking with you is more expensive. Please see him for sure because you wont regret about it. You will see that most of the sale advisors challenge customer about pricing. But Craig will make that process seems to be easier and guarantees that you will be comfortable about it. HE HELPS YOU A LOTS. TRUSTS ME.

Ro
Review №43

Dealing with Remington was a buying pleasure. No pressure. All of our buying questions and concerns addressed immediately followed a few days later by a thorough explanation of all of the many features of our S560 when we took delivery. I can see why he is such a popular sales person!

Do
Review №44

Brought my 2018 C63S in for service and found out I needed brakes. No issues and I was ok with it. I picked up the vehicle and the service receipt and left. I was talking with another master mechanic and he said the parts pricing seemed high so I went on mbscottsdale.com website and went through the parts list to find out no only did the charge me more through service than what they were selling the part for online - they charged me MORE THAN THE RETAIL PRICE listed on their site (and most of the parts were on sale on the site... and still are) All in all they charged $1k more for parts through the service department than what was listed on the site. I brought it up to the service writer with the first statement being Well we dont set part prices.... So, nothing from here so I guess this is a one and done dealership? If you catch them ripping you off they dont care - just move on to the next person that hasnt figured it out....lesson learned - trust seems to be a hard thing to find....

la
Review №45

Needed new key fobs for my 2001 S500 and they got them for me overnight delivery knowing I was leaving town! Great service, friendly Parts Dept personnel- very happy!

Je
Review №46

Love this dealership! Petros is a superhero when it comes to getting you exactly what you want/need within budget. My lease payment is less than what I was paying on my Mazda. Especially with the limited selection of cars these days, you need a real expert. Petros has been doing this for almost 2 decades. Ask for him by name.

Da
Review №47

Mark the service advisor is great this is Dana the Batman everything was excellent

Pa
Review №48

This was my first experience with this MB location, but my 3rd working with Remington. This was my best experience yet. The process moved very quickly and fairly. Many car options were explored and I ended with the one I hadnt considered thanks to Remingtons patience. The rest of team; Sales Mgr, Finance Mgr and Technical teams were highly knowledgeable and extremely responsive.

Ro
Review №49

Really enjoy the buying experience. Remington my sales person immediately responded to my request for information and also provided me more information on the competitions vehicle I was looking at. They meet all time lines set up for test drive and other appointments. Was overall a seamless and easy buying experience.

An
Review №50

Was such a smooth transaction dealing with Landon. Was a pleasure to work with and very professional we wish him all the best. Thanks so much for putting us in a great car!! Mike and Andrea Sharpe

PJ
Review №51

What an Excellent car buying experience. Our salesman Remington listened to the color and equipment We wanted on Our Mercedes Benz.He found a perfect match for Our wants and wishes. Remington had the car priced nicely and all the paperwork completed in 20 minutes.Ryan who finished Our financial transaction was quick, efficient and very polite.I highly recommend Mercedes Benz of Scottsdale and I am a very demanding car buyer !

Ca
Review №52

This was my first visit to MB of Scottsdale. Remington Logue was a joy to work with. He took all the hassle out of the car buying experience. The completion of the sale from financing and delivery was very efficient. Ill be back when its time for the next car!

Jo
Review №53

My overall experience in buying a new Mercedes from the Scottsdale dealership was seamless. Tino is a seasoned professional with integrity, strong people and customer service skills. He has a can do attitude and exudes confidence which puts the customer at ease and makes him less anxious about a significant investment. Additionally, Tinos follow-up is exceptional. Further, his support team of Ryan, Pedro, Gus and Matt were all thoroughly knowledgeable about the Mercedes product and made you feel good about buying a car that is so awesome. I strongly recommend this Mercedes dealership to anyone interested in buying a Mercedes.

B
Review №54

This dealership is the definition of class and customer service. We had just come from a nightmare situation at another dealership and walking into MB Scottsdale was a 5 star experience from the second we step foot inside.Troy the sales associate was incredible to work with. He was knowledgeable, transparent, and no BS. If youre looking at a car at this dealership ask for Troy! The service department is also THE BEST in the country, no joke they are on top of it and get the work done well and fast!For as long as I drive a Mercedes, I will only purchase from this dealership.

Sh
Review №55

Savannah was wonderful. Made our visit very comfortable and she is easy to work with and very knowledgeable.

Jo
Review №56

I have dealt with both Mercedes dealerships in Scottsdale, and the common thread is always Remington Logue, and now Zach as well. I have been involved in two previous transaction making this my third and I always recommend Remington to my friends and family. They are consummate professionals and its always a pleasure to do business with Mercedes-Benz.

Da
Review №57

Always a great experience at this dealership — especially with Brittney Toth and Justin Jelf in service!!! Its a great feeling to know my car is always in excellent hands. Brittney and Justin ALWAYS go above and beyond and I plan to have a long standing relationship with MB Scottsdale because of this.

Ju
Review №58

Awesome purchasing experience with Giovanni—5 stars!! AMG is the premier performance car and these guys know their stuff. I was treated like a VIP customer even though I came in right before closing. I wasn’t familiar with MB before my purchase and had been loyal to a different German luxury brand. The salesExperience and the vehicle completely changed my loyalty and now I’m hooked on MB AMG. Sales rep and AMG specialists spent time to go over all of the features of the vehicle and were patient with all of my questions. Amazing experience. I love my new AMG!

Da
Review №59

I had an opportunity to work with Remington on the purchase of a new car at the Mercedes Benz of Scottsdale Dealership. This was my first experience with both Remington as well as this specific dealership, & I could not be happier with how I was treated. Remington listened to my goals, responded to my questions thoroughly & offered options/recommendations specific to my preferences. At no point did I feel like I was being sold/steered into a decision, but instead, I felt supported in evaluating the choices that were in line with my specific needs. My interactions with Remingtons colleagues across the dealership were also highly professional, & the team went out of their way to make the process as efficient as possible. I would highly recommend Remington & Mercedes Benz of Scottsdale.

Ch
Review №60

This was my first experience purchasing a Mercedes Benz and I was a little nervous going to the dealership. I had saw this vehicle online and was interested in taking a test drive. I sent an email stating what vehicle I was interested in, I received an email maybe 10-15 minutes later! What a quick turn around! I was able to see the vehicle the following day and was paired with a sales associate Remington Logue. What a wonderful and delightful individual! He was prepared when I arrived and the vehicle I was interested in was ready for my test drive. Even though the vehicle I was interested in was not everything I thought it would be but he thought outside of the box to get me what I wanted. I had trade in that I received a very fair price for and even though the vehicle I really liked was $10,000 over what I was looking to spend the manager and Remington came down in the price without having to be prompted to do so!! How many of you could say the same of your last dealership purchasing experience??! I am now a loyal customer of Remington Logue and the old town Scottsdale Mercedes Benz dealership!! Thank you so much for a lovely experience, I cant thank you enough!!

Ca
Review №61

I had the pleasure of working with Bojan who provided me with a great overall experience! His many years of expertise and knowledge was evident in the way he operated. He made my time at Mercedes Benz of Scottsdale feel less like a transaction and more like an experience! Bojan made the experience very enjoyable and of course I was able to drive away with a great new car! Thank you Bojan and the entire MB Scottsdale team!

Ba
Review №62

I had an excellent experience working with Remington. He was extremely helpful and patient. He knew the product line very well. I strongly recommend him for future auto purchases.

Ch
Review №63

This was our first Mercedes Benz buying experience and all of the staff at MB Scottsdale did an incredible job to make us feel comfortable and they clearly valued our time, as this was the smoothest purchase of 10 previous purchases we have ever experienced. Our first impression was when we met Dori Donnelly at reception. She was happy to see us, offered us water and made us comfortable while she page our salesperson, Craig Rusin. I had contacted Craig by text and email before we arrived about a car we were interested in. He was very responsive and made himself available for our visit whenever we had the time. Craig was amazing, he is an outstanding MB representative, really knows his vehicles and focused on us, our test drive and any questions we had. We went home that night, decided to purchase the car, and worked with Craig easily by text to come to an agreement. Then, when we came in the next day, he had the car all ready to go for us, and even though we were late, he was accommodating. Then, Pedro Martinez spent some time with us in the car doing an outstanding job of explaining about how it works. Then, we went to the usually dreaded finance office. In our experience, this office is dreaded, mostly because it takes way too long, and they try to sell you something you really dont need. However, Chris Bartlit was unlike any finance representative we ever dealt with, in that he was quick, to the point, didnt sell us anything we didnt need, and had us quickly on our way in our amazingly wonderful new MB. Finally, both Craig and Chris were every responsive to any questions weve had in the subsequent week since our purchase. So, kudos to Craig, Chris, Dori and Pedro, and all the wonderful sales staff at MB Scottsdale.

si
Review №64

Tino and Savannah are top notch. Worked with my schedule and humored me along the way ensuring my new Benz was ready for delivery. Highly recommend without hesitationWill 100% be buying another Mercedes from team Tino

st
Review №65

I informed the technician of a problem with electronic locks and trunk release. He recommended $700 which I paid. The keys apparently were not the problem, and he then recommended additional service expense to diagnose. i will diagnose, but not with this dealership.

Pa
Review №66

I recently purchased my first used Mercedes late last year (after owning Jaguar, Porsche, and unfortunately BMW) and as the first lights hit my dash, MILEstones at which most cars will request some routine tlc, I was tasked in finding an authorized Mercedes service shop that I could also hopefully trust. 2 absolute requirements most easily found at ones local dealership (least with German autos). But personalized cust service? or cost effectiveness? So to get to the GD point here; Rarely have I been lucky enough to find a place that checks all the boxes, I chose to roll the dice on Mercedes of Scottsdale and was glad I did! I would even recommend these ppl to my Mother (prime target for the slimy type car mechanics). My service manager was/is Greg, who I couldn’t praise more for going above and beyond. Provided me a brand new car to use for $20 till mine was ready, located and repaired everything I had concerns about and more, had me in and out quickly and seamlessly dropping and picking up, and was diligent in finding what was covered by warranty etc, so walked outta there only around $700 lighter (not rare to be left a hefty $1k+ bill with surprise repairs etc). If u own a Mercedes in the area, bring it here, ask for Greg, u won’t find better.

Do
Review №67

I always have an amazing experience at this location. Whether it’s purchasing a new car or stopping in for a quick service check, their customer service is unmatched. Remington Logue goes above and beyond making the entire experience easy and enjoyable. I will continue to use him in the future and highly recommend him.

Ly
Review №68

We had a wonderful experience with Craig Rusin. We had some idea of what we were looking for and asked for recommendations based on our personal situation and he directed us to some great options. He took time listening and I never felt pressured. The paperwork went by very quickly and the “drive away” check list we went over was smooth and informative. Thank you!!! Love the new car and we now have a favorite place to go! Appreciate it

Sh
Review №69

Craig Rusin was outstanding. I’ve been buying cars for 20 years now and never had such a good experience. He was very patient and worked with me on all the different options I was looking at. Whether you are a first time car buyer or an experienced buyer I would highly recommend going to Craig.

Ma
Review №70

The experience is exactly what one expects from an excellent Mercedes Benz dealership. I have only bought cars from Remington Logue for 15 years and I trust him to always find me the perfect car and the appropriate financing. His backup staff is knowledgeable and always eager to help.

Ja
Review №71

I can not say enough about how great this place is! I have never had such wonderful, personalized service from a car dealership than I did here. Craig Rusin was the most professional and helpful sales rep I have ever had at any dealership! I didnt even end up buying a car here and he still treated me like I was a VIP. He even returned text messages on his dash off and after hours trying to help work around my schedule. It was seriously the best car shopping experience I’ve ever had. I really would recommend asking for Craig if you are Interested in looking at a Mercedes vehicle.

Da
Review №72

Bought my first Mercedes ever from Bojan Savic and it was the most professional and painless experience I have had buying a car by far. No shady bait and switches, just up front and professional (also incredibly knowledable in his industry) I would highly recommend Bojan and Mercedes Benz North Scottsdale to family and friends in the future.

Tu
Review №73

Tino is the best !!He walked us through everything with my new car that we just love. Highly recommend him and the dealership.

An
Review №74

I recently purchased a Mercedes from Mercedes of Scottsdale and my salesperson was Remington Logue. My experience was easy and fast and I got exactly what I wanted. Remington made my experience a breeze and he also made it fun. I have been purchasing vehicles from him for 24 years and it has always been a pleasure to work with him.

Co
Review №75

Daniel Morgan took car of al my needs and was the best experience anyone could have asked for . He went out of his way to do everything and gave me a ride home after I purchased . I would recommend to anyone and will defiantly do business again . I will never go to another dealership . He deserves more than 5 stars!!!!

Ri
Review №76

Awesome car buying experience, Tino and Savannah are awesome!!!

Je
Review №77

Remington Logue was an absolute pleasure to work with; his positive attitude, passion for pleasing, and knowledge make him a superstar.  The entire dealership was fantastic, but if you dont have a salesman from a previous purchase, you owe it to yourself to go out of your way to make sure you work with Remington.  I live in Denver, CO, and had to have the vehicle shipped, and they did an amazing job preparing the car and ensuring it arrived in Denver in pristine condition.  Super excited for my next purchase as I will travel to Scottsdale as I cant imagine a better buying experience.  Thank you, Remington, and the entire team at Mercedes-Benz of Scottsdale.

La
Review №78

You cannot buy a Mercedes without working with the BEST, Remington Logue. We followed him to his new location at Mercedes Benz of Scottsdale. We have purchased and leased quite a few cars working with Remington. He takes out all the no fun part of buying a car and makes it really fun to buy a car!!! Honest as can be and works hard to get the best for his clients. Highly recommend! Looking forward to many more transactions with him.

Og
Review №79

Bojan is the man to see.In and out within 2 hours.Great dealership.

Ma
Review №80

Craig Rusin is very helpful he shows you All the cars and answer all your question and shows you all the features on the car he so amazing that we willCame back with him. This is the first Mercedes car we bought they are so nice and everyone here are so nice I Definitely recommend you to come to this show room keep up the good work love this place thank you so much for then great services we got. signings the paper work was so quick I was surprise omg First time ever

St
Review №81

Had my new Mercedes S63 AMG here for service and absolutely loved everything. Kenny Singh was my service rep, very professional young man that made getting service done on my car a very pleasurable experience. This is my go to dealer and I highly recommend dealing with Kenny Singh for any service related issues. Thank you very much.

Ka
Review №82

Bojan was amazing! He was very knowledgeable, professional and treated me like a VIP (which I am not). He treated me like I was spending $150K for a new car vs. my 2014 E350 I purchased (which I love). He definitely went above and beyond and I highly recommend him. I have driven a Benz since 2000 and he has been by far, the best sales guy I have ever had.

Ad
Review №83

Excellent service received at this Scottsdale Mercedes-Benz location. Tino, Savannah, Gus and the rest of the team provided me optimal service and follow-up. Telling all my family and friends about the professionalism of the staff at this dealership.

Je
Review №84

Remington Logue and his team (Zach and Morgan) provided efficient and effective service. All of my needs were met and I was completely satisfied with my lease. I felt at the time that I had their undivided attention. Highly recommended.

ma
Review №85

Craig Rusin was awesome to deal with! My son found the car he wanted and Craig made everything go so easy and really helped us. Also, the manager Jeff Nowak and Craig were very considerate and made sure we had everything we needed and called to see if there was anything else they could do for us. We are very happy with everything. Thanks again!!

Te
Review №86

The dealership’s entire staff customer service is stellar; great people to do business with!Special Thanks to Chris Bucher in Sales for your valuable time & knowledge. My whole experience from start to finish was professional and enjoyable.Thank you for always assessing my needs accurately, exceeding my expectations and delivering on your promises.I recommend both Chris and the dealership to anyone looking for an excellent automobile experience. I look forward to doing business with you again in the future.Highly recommend Chris to anyone!

An
Review №87

Our salesman Remington Logue was outstanding as was the Sales Manager Robert. I would highly recommend this dealership to who wants to buy car as you will not find a better one that treats you friendly. They sell new and used cars and treats you the same. Give them a chance.

Om
Review №88

Craig Rusin at Mercedes Benz of Scottsdale is an absolute Star. He is diligent, honest, funny, and an absolute pleasure to work with. The entire team at Mercedes of Scottsdale was wonderful throughout our transaction. Thank you Craig and team for helping my family find the perfect vehicle at a great value!

Si
Review №89

I have been waiting for months a particular type of Mercedes Benz SUV. One finally posted on the Mercedes Benz of Scottsdale website and I reached out to Craig immediately (he initially replied to an inquiry of a different vehicle). Craig’s customer service was second to none! He went above and beyond to make sure that I my purchase was smooth and that my car was detailed and delivered to my home. Thank you Craig!!

jy
Review №90

Brittney in the service department is always so friendly, helpful, and knowledgeable. She explains issues and solutions in ways that are easy to understand. She has amazing customer service skills and is an excellent representative of Mercedes.

An
Review №91

They really make you feel like a celebrity. Would be 6 stars if possible!

Je
Review №92

Bojan Savic is definitely a name to remember when you’re @ MB Scottsdale to obtain the best or nothing. I just purchased a 2021 GLS580! No-pressure, didnt feel rushed at all. Bojan listened to me 🤪 Above all, a quick and painless experience.Final price was exactly as discussed.Professional, expert and polite salesperson. 6-Star!

Pa
Review №93

Had a great experience- was looking for a specific (discontinued) model, Max kept his eyes out for me and called me the instant they got one in in trade. I drove it and put a deposit on it before it went through the inspection process, and paperwork when it was ready was just as quick and easy. Ill be back when its time for my next one!

An
Review №94

I took my mom there on a friends recommendation and really regret it. Ryan Crutchfield, the finance person was very aggressive in trying to sell her an extended warranty on her car. He wouldnt take no for an answer and really made the experience a regrettable one. She is older and felt very uncomfortable. John the other sales person was great and is the only reason we didnt cancel that day. I will not be buying another car there.

Ri
Review №95

I wanted to thank Mercedes Benz of Scottsdale and especially Advisor Dustin Page for providing excellent customer service. Dustin always goes above and beyond every time I need to get service on my car. He is proactive with multiple options when repairs need to be made. He is a superb advisor and I would recommend Dustin and Mercedes Benz of Scottsdale to everyone.

Ki
Review №96

Craig Rusin was an absolute delight to work with. He made buying a car such an enjoyable experience. I’m so glad to have worked with someone so polite with a great sense of humor. He absolutely made my day and helped me get my dream car for an amazing deal. Thank you, Craig!

Ch
Review №97

This is the best customer service!Dustin from service stands out as he assisted me even without any appointment.Maria from the snack department has positive attitude.

Ti
Review №98

I recently moved to Arizona and thought I had a Mercedes dealer nearby in Flagstaff. How disappointed I was to find out that they had closed earlier this year.Looking for my next closest option it appeared to be Mercedes of Scottsdale which is over 2 hours away. Booking my appointment on line I wasn’t sure what to expect but it set me up with Scott Roberts, one of their service advisors. He contacted me both by email and a follow up call to make sure he knew what my needs were. I had some things that I could take care of in the greater Phoenix area so my plan was set.Upon arrival Scott was the total professional from greeting, setting expectations and making sure they could realistically meet my expectations. As delivery time came near I was informed of an issue (always expect the unexpected) and Scott’s greatest concern was to make sure I’d be able to make it back home as they dug deeper into my issue.Scott updated me along the way as they worked through the diagnostics and finally a resolution. I’ve almost always gotten “good” service from my Mercedes dealer but Scott really went above and beyond to make sure my first experience with Scottsdale Mercedes was memorable.Rumor has it that Mercedes of Flagstaff may reopen in a month or two but honestly knowing the level of service Scott gave me I’m certain I’ll make the drive for outstanding service instead of taking a chance hoping to get just good service elsewhere.Thank you Scott Roberts and Mercedes of Scottsdale.

Ga
Review №99

Said they would detail, and clean the car up. Didnt do either of the two, ruined the reputation of Mercedes for me.

St
Review №100

Tino provided exceptional service to me, both in finding the Mercedes Benz I wanted and explaining the models/features to me. I have purchased/leased from Tino for many years and have always been 100% satisfied with his performance. I highly recommend Tino Ferrulli and his team.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:4725 N Scottsdale Rd, Scottsdale, AZ 85251, United States
  • Site:http://mbscottsdale.com/
  • Phone:+1 480-409-0409
Categories
  • Mercedes-Benz dealer
  • Car dealer
  • Car detailing service
  • Car leasing service
  • Car repair and maintenance
  • Car service
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:Closed
  • Sunday:7:30AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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