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Rite Aid
201 N Washington Ave, Scranton, PA 18503, United States
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Rite Aid
Comments
Da
Review №1

Absolutely horrible place! I got a money order here they over charged me, I tried to give the right amount and she assured me 60$ was it and it was wrong. Therefore even with the calculator attached to the cash register they cant get it right... Although it was only 8$ the fact is they messed up and refused to fix it. I strongly suggest avoiding dealing with anything at this place. Awful customer service!!!!

Jo
Review №2

Great customer service, TERRIFIC attitudes and WONDERFUL selection

do
Review №3

I WILL GIVE $1000 TO THE FIRST BIRD SANCTUARY/CHARITY TO HAVE THE WIRE MASH REMOVED FROM ABOVE RITE AID STORES THAT ARE THERE TO DETER THE BIRDS!!!!

A
Review №4

Really good option for picking up essentials if you live around UofS campus, better prices, decent selection, and clean. I wish they had later hours, but the store itself has definitely gotten better over the last couple years.

to
Review №5

Nice people, not very busy usually

al
Review №6

Me: Hi, do you do money orders?employee: We do but our machine is broken.(no recommendation of the nearest place to find money order, no apology, no brief explanation as to when the machine at RITE AID may be repaired, nothing. Monday 4/6 11:00, whole week ahead of you, perhaps you should work on your customer service, C.)

To
Review №7

Excellent store and excellent customer service. They go the extra mile for customers. The best Rite Aid Ive ever been in. Words alone can not convey.

Br
Review №8

I had to handle getting refills, and paying for prescriptions over the phone. The doctors office was hard to reach. Steve was very, very helpful. He went above to take care of my prescription needs.

Br
Review №9

I went to this pharmacy every day for five days to get one simple prescription filled. It wasnt until the third day they they found out the medication was on back order. Because it was time-sensitive medicine it would have been really nice to know that 3 days before when I first went. My doctor is not in the area so missing my time frame would have meant driving over an hour for another visit and more blood work. Thankfully another pharmacy actually ordered the medicine the FIRST time i asked about it and got it to me. I waited on hold for about 20 minutes after speaking to someone on the phone just to be hung up on. The line was busy the next 5 times I tried calling. I would not use this pharmacy again. Staff was very nice though and tried to be helpful for the most part.

Re
Review №10

Thank you so much we came to the Poconos for our vacation and my husband left his needles home. Hes a diabetic Thanks to the staff there they find his needles for his meds made our weekend great.

Ja
Review №11

The service is terrible, the manager is rude and likes to tell her customers to go somewhere else if they dont agree with the service, and they charge fees on not chargeable gift cards and on top of that she once told me to get the f out because I asked why there was a few on a Xbox currency card and she said because I said so... I hope this place gets either re staffed or shut down

Ja
Review №12

The customer service was horrible, Im never trustin this Rite Aid place ever again, chargin me with fees fer a fillin up a visa gift card.. It either needs a new manager and staff or shutdown completely...

ne
Review №13

Good place great stuff

Fa
Review №14

Called to refill my prescription & was told it would be ready whenever I got there. I arrived & was told “give us just a few minutes” with no customer service sincerity. I have now been sitting here waiting for my prescription for over 25 minutes.

Al
Review №15

All your drug store needs in one place along with some extras. I was wrong on time closing for Sunday. Sundays closing time is 5pm

Information
11 Photos
15 Comments
3.6 Rating
  • Address:201 N Washington Ave, Scranton, PA 18503, United States
  • Site:https://riteaid.com/locations/pa/scranton/201-north-washington-avenue.html
  • Phone:+1 570-343-7301
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • General store
  • Greeting card shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • Online care:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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