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Extra Space Storage
235 Kirby Rd, Seabrook, TX 77586, United States
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Extra Space Storage
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Ed
Review №1

I just moved in to a unit. I will update this post with further remarks. It really is a five star place so far, but Im not that easy. So far so good.Ok, Ive moved in and I changed the 4 Star rating to 5 Stars. It is THAT good. The man at the desk and yard is Very helpful. The place is clean, neat and very secure.

Su
Review №2

Our experience here has been great!!! A very helpful and needed part of our move. Benjamin has been very professional and helpful in anyway he could! Thank you for this opportunity to give our review.👍💥😁

Se
Review №3

The guy that works there is the best. He made me feel welcome there. Love having my stuff there

Sh
Review №4

Leasing a storage unit and setting up my account was all done while sitting in my car. The process was quick, effortless and extremely convenient. During one of my visits to the unit, I met Benjamin. He was very professional and did a great job of answering all my questions.

La
Review №5

By far the BEST place we’ve EVER rented a storage unit at. Benjamin the property manager is wonderful. Super friendly, accommodating and helpful. My husband and I have been out there unloading boxes and furniture on some hot days and Benjamin is always asking if we need a cold water and offering his assistance in just about any way he can. He is always a pleasure to see and talk to.

El
Review №6

Great place to store your precious items! Furniture tools and more! So pleased over the years with my extra space on Kirby!

Le
Review №7

Very helpful when we called he was very prompt. Super friendly!

Ch
Review №8

Emily was great! She helped me get my storage set up quickly and she was very nice and professional!!

Pa
Review №9

Benji has been the best of helper during my time of needing storage. While going through my divorce he made sure to put a smile on my face every time I came by. When I was looking for storage he made sure to show me his biggest unit for all of my things that would be coming. I highly recommend Extra Space and even more so Benji. He went above and beyond making sure my every need was satisfied!

Bi
Review №10

The store manager, Benjamin is an outstanding customer representative and assists any way that he can.

Je
Review №11

Benjamin was very helpful and worked with me to find the best unit to fit my needs.

Do
Review №12

Benjamin was very helpful and professional with helping me rent storage space. The space was clean and well-lit. I like the carts that are available.Thank you!

M
Review №13

Extra Space has been extremely easy to work with!

Je
Review №14

Rental process was easy. Excellent customer service with Ms. Devon.

Je
Review №15

Nice clean units. Easy access. Friendly staff.

Ma
Review №16

It was easy to signup and get a storage space, even did it digital thru Bluetooth. Very clean, and the space I wanted. Even gave me a welcome thingie on my door when I moved in. Got a call from the storage manager very personal and offer help if I need to move somethings.... excellent customer service.

Su
Review №17

Moving is never fun and like always I did misjudge time and energy. Need to downsize due to age and the goal of a simpler lifestyle. Well, still too much stuff and needed more time to sort and part with years of memories. This facility is excellent. Benjamin was just the best. Luckily, so close by to new place and old place, but if you are looking for storage and not as fortunate, try this location, even if a little further. I dont think you will be sorry. Staff is personable, units in great condition. Everything straight forward. If you are feeling stressed and need quick advice and direction, look to this company in Seabrook!

Se
Review №18

This place is awesome, Ben was super helpful throughout my stay. Well kept, clean, ease of access and secure. Highly recommend!

Ja
Review №19

Great experience easy access Bluetooth entry available and wonderful front desk help!!

Bo
Review №20

Hands down best storage experience. Best option in the area if your looking for storage. I hope they pay their managers well. Ben was very handy!

SY
Review №21

Benjamin was so helpful. We were in a rush and needed an economical storage solution. He answered all of out questions and got is the space we needed I. The timeframes requested. So far we are very happy.

Ja
Review №22

Superb service. The management team is always ready to help. And, the facility is kept up in great condition.

Br
Review №23

Customer service was great! The renting process was very fast and smooth!

Al
Review №24

This place is awesome ! So easy to get into my unit and I feel so safe here !

GO
Review №25

Wonderful Management! Great facility & clean, easy access, and very reasonable price! We highly recommend using this facility!

Te
Review №26

Love the app to open the gate and unit. Very clean and secure.

De
Review №27

Benjamin was beyond helpful!!! I wish everyone in customer service was like him!

Er
Review №28

Very friendly and helpful staff!

Kr
Review №29

I have used this storage unit twice and Benjamin as well as everyone that works here is so helpful. This is a great storage unit. Very clean, great location.

Ch
Review №30

What a great place. Only needed the extra space for a short time and they were so accommodating Great price and impeccable servic . Completely contactless to . I will use them again for sur, and highly recommend

Me
Review №31

Best storage place ever !

Ca
Review №32

Very friendly and knowledgeable staff

Ca
Review №33

Great service and deals 10/10 would recommend to a friend

An
Review №34

Very helpful. Great customer service!

De
Review №35

Customer service was horrendous. The guy said we smelled bad. We had just thrown things away and he had to mention that he seen us throwing things away in the dumpster. He handed me the device to open the tiny unit and in a threatening manner he said it would be 20 bucks if I lost it. I left there with zero information on how to get back in to the property. Even after I gave him my phone number he seemed clueless. Cmon. He has one job. Provide customer service!

Ta
Review №36

Excellent service.

Ma
Review №37

Excellent facility! Cynthia is extremely helpful and awesome to work with!

Ji
Review №38

I’ve been a customer for quite a while now and, without exception, it’s always clean and organized and management is always well informed and pleasant. Couldn’t ask for more!

Ga
Review №39

Extraordinary service! The building is always clean and management and team are so helpful.

An
Review №40

Great storage and staff is always avaliable.

S/
Review №41

Ben was polite and helpful. I’m very impressed with how clean this place is. Everything I hoped for in a storage facility. 2 thumbs up.

Ri
Review №42

Extremely friendly and welcoming. Cynthia was very helpful in assessing our needs and finding the perfect unit at the best price for us. The grounds are very well kept, clean, safe and secure! Highly recommend!

Pr
Review №43

Cynthia the manager was wonderful to work with! Great overall experience!

A
Review №44

A great place with terrifically helpful staff!! The place is clean and well run -- you cant beat the combo!

Ja
Review №45

Awesome experiance the site management team was extremely helpful and even moved our unit to help facilitate our unloading and make it easier for us!!!

Ki
Review №46

This is the second time in life that I have needed a storage unit for my belongings. This location is wonderful. I have never had any problems and the staff is always so pleasant. The gate is always locked so I know my things are secure day and night. Benji has been very professional and helpful with any questions or concerns I have.

Lo
Review №47

Excellent service witth helping others..

Au
Review №48

Good customer service and rates, highly recommended!

Ma
Review №49

From when I called to get information to walking the property to getting my second storage unit I have had the best customer service!!!! Ben and Cynthia especially on site are so awesome!!!

Re
Review №50

Been a customer here for years now and like most our business was also affected by the current Covid situation. They told us they’d work with us in paying off our balance and instead did the exact opposite and locked us out of our unit until the FULL balance was paid. I get that we had a balance and as a business owner I understand it needing to be paid very well but DO NOT SAY ONE THING THEN DO ANOTHER. Extremely disappointed that we were in essence LIED to and were told what we wanted to hear at the time. Absolute ONE star due to dishonesty and the way they treat LOYAL customers. There are PLENTY of storage unit companies. This is one I’d HIGHLY NOT RECOMMEND.

me
Review №51

Great place. Employees are helpful and location is clean.

An
Review №52

I have had a storage unit at this location through multiple owners. I have to say I enjoy extra space ownership the best. The staff goes above and beyond to be helpful with your needs not just services. I also have used nothing but climate control in the years Ive been here & I have to mention the pest control is very good. I have not had any moisture or bugs to date. If you were looking for a solid unit in a great gated lot, give extra space a shot. You wont be disappointed.

Ch
Review №53

Cynthia was wonderful! Very helpful and explained everything I needed to know. I had my pup with me and he got to come with us on the little tour to the unit. I am looking forward to using this location in the future. Thanks again!

Di
Review №54

Never thought having a storage would end up with us making a new friend! Benjamin is by far the best! Couldnt ask for a better person to deal with.

St
Review №55

Excellent storage unit. Cynthia and Ben were very helpful and friendly. Location was perfect and Ben lives on the premises which helps for security.

An
Review №56

This is an excellent, well run storage facility.

Sa
Review №57

For the first time in buying our storage unit I thought it would be a really stressful choice to make. But this place has very nice, professional, and personable employees. Benjamin was the one who showed us our unit. Plus this place have not flooded during Harvey! hint hint Made a great adult choice over here!

Mi
Review №58

The staff is great and very helpful. I would highly recommend storing your stuff here. We never had any issues.

Ra
Review №59

Super easy web site. All staff very friendly and proactive. Called and set up appointment time. As I was traveling they changed schedule to accommodate. Property is well taken care of.

Wi
Review №60

Staff is extremely swet and helpful!The facility is clean and well maintained...I will certainly use them for my storage needs in the future!

D
Review №61

Ben was very helpful and efficient

Am
Review №62

The facility is clean and well cared for. I especially like how there is only one level so there wouldnt be issues with elevators or stairwells. The staff is truly amazing. Kim helped me reserve my unit and showed the property. She was incredibly pleasant and knowledgeable on all things. I only briefly interacted with the other employee, Ben, but I found him to be just as affable. Highly recommend this place!

HI
Review №63

Rented a small unit yesterday and noticed ed today that we needed a bigger unit. Contacted Cynthia the manager and she was more than helpful in making this happen so we didnt have to move our stuff 2 times. Very friendly and great place. Conveniently located just off a main road.

Ro
Review №64

Fast friendly service! Helped us out in a bind! I will for sure recommend this place to anyone who needs a storage

Sc
Review №65

Probably the best experience I’ve had with a storage company. The manager Russel was awesome. A secure place that’s clean and safe. The prices were the best of any we found and a convenient location. I highly recommend them!

Ch
Review №66

Ben was great when it came to explaining the renting of the storage

Ja
Review №67

Great Place!!

ly
Review №68

Had a unite here for about a year. The onsite staff were extremely professional and helpful every time I called or communicated regarding my storage unit. Property is secure and located in a convenient neighborhood area. Access is gated and felt safe when onsite. Bonus-the restroom available to tenants was always well lit and clean!!

Ri
Review №69

Courtney was awesome! She made sure we understood everything and informed us about anything we had questions too. Great experience all together.

Sk
Review №70

I rented here for about 6 months and the process was extremely easy, all the way up to moving out. I would highly reccomend! The units are very clean and well kept, and in a nice area.

Wh
Review №71

They were extremely helpful!! I highly recommend! Everyone I have met here has been extremely friendly and helpful being as I have lost my gate code a million times! Haha sorry I’m difficult but y’all make it awesome!

Am
Review №72

Absolutely so welcoming and extremely helpful. Gave the best deal we could get as well. I would recommend anyone looking for a storage unit to this very excellent place for all of your storage needs!! Thank you guys for all of your help and clean and safe facility that meets our every storage needs. 👍👍👍👍

Ki
Review №73

I needed a small space for my seasonal decorations. Extra Space fit the need. The storage facilities are very clean and well maintained. I definitely recommend this place to any one needing extra storage.

Ki
Review №74

The young man was very professional. Got me in and out quickly, held an umbrella for me and helped me lift a heavy piece of furniture! I will tell everyone I know about the excellent customer service. Ask for Benji in Seabrook, Texas

Ka
Review №75

Excellent customer service

Jo
Review №76

Very friendly and nice staff. We went when the weather was very rainy and they provided umbrellas to show us around. They even put a smile on our face, which is something we needed that day. Prices are affordable and they had a good selection of boxes, packaging supplies, locks and more. Business place was clean and organized. Thank you.

br
Review №77

Very nice and clean. They reply pretty fast if you have questions.

Mo
Review №78

My husband and I recently got storage here. The facilities are incredible and the girl who worked with us, Courtney, is so nice and so helpful! What’s more everything is super clean, seriously I’ve never seen a storage space so spotless. I would highly recommend this place.

Is
Review №79

The staff are terrific - friendly, knowledgeable, and helpful!Ive been using storage there for a long time - long before it was Extra Space - and the place has never looked better. Everything has been completely painted and the office space totally remodeled. Looking great!

Bu
Review №80

Super easy process. Everything clearly explained. Courtney was extremely helpful and very personable. She made the whole process so easy as I needed more than one unit.

St
Review №81

Very happy with Extra Storage! After telling Eddeja what I was wanting to store she showed me a very clean unit that was perfect! She got us signed up quickly, and we started using it that day! Its a very clean facility. Easy gate access. Highly recommend Extra Space!

J
Review №82

Excellent service. Clean unit and area maintained. Excellent customer service. Thank you!!!

Ro
Review №83

This place is clean, organized and well managed. I rented a space for 6 months and was completely satisfied with the facilities and the management. Recently I moved out of my space a day after the rent was already paid for the following month, and Kim and Ben worked with me to reverse the charges. First class service!

Vi
Review №84

Benjjamin and Cynthia were extremely helpful. I wasnt sure exactly what size I needed, but they helped me to decide. They were awesome!!

ki
Review №85

Weve had a great experience here so far. Kim is a very helpful and friendly customer service specialist who really listens. The facility is clean, tidy, well ran, and we are happy with the prices. Definitely recommend!

St
Review №86

This place is awesome! The staff is incredibly friendly and accommodating. The facilities are very clean and the temperature controlled feature is very reliable and keeps your belongings intact. Courtney helped us check-in and she was very helpful and personable. Definitely recommend!

A.
Review №87

Eddeja and Courtney are excellent managers of my local Extra Space Storage. They made my move in process easy and stress free. They were always there to answer any questions I had. I would definitely recommend Extra Space Storage for your storage needs!

Be
Review №88

This store has great customer service. Cynthia was very helpful; she a great asset.

Ca
Review №89

Great experience, friendly staff and great prices. Highly recommend!!

Da
Review №90

Love them at this location! Great customer service and very friendly! Always greet us with a smile while were at our unit!

TK
Review №91

Great service and friendly staff! Fastest Ive ever gotten a storage unit. Place is clean, and well lit. Will definitely do more business here

Sa
Review №92

Very clean. Welcoming and friendly staff and most importantly the pricing was true to advertisement. Perfect solution to our storage needs.Courtney helped me with my access and in the move out process. She was friendly, and most importantly, exceeded my expectations!

La
Review №93

Eddeja Page, was very friendly bubbly and very informative. She gave us break downs of each unit and also had no problem taking us on a tour in the extremely HOT sun. We were not rushed and she gave us allot of great options and got us checked in and out QUICKLY. I enjoyed the friendly customer service, THANKS BUNCHES!

St
Review №94

I have two storage units at this location. The facility is very clean, well managed and staff is friendly and helpful. Ben was a great help to us during the move in process. Thank you! Would definitely recommend Ben and this location.

K.
Review №95

I have used this location for storage more than once. Friendly, clean, easily accessible and safe.

Ji
Review №96

Always helpful and willing to work with the customer. These ladies are always nice and the establishment is amazing. I will definitely go out of my way to rent here again. Courtney and Eddeja are wonderful.

Ja
Review №97

We had a wonderful experience renting our storage space and filling it. All within a matter of hours with no issues. I would highly recommend this location.

L.
Review №98

Eddeja & Ben were awesome and went over and beyond helping me today! They were so helpful and we’re able to get me into a unit right away. Thanks to Kelly out at Extra Space Storage off of Bay Area Blvd for referring me to the Clear Lake Location off Kirby . I will definitely recommend this location to others. Thanks again!!!- Laura Villasenor

Cy
Review №99

Excellent customer serviceFast and easy leasing proceduresClean and well-lit units and property😏😏😏

Si
Review №100

Eddja was very helpful and courteous. She made sure I had all that I needed for my storage needs and follow up before I arrived and after signing my contract for my storage. Great customer service!!

Information
53 Photos
100 Comments
4.9 Rating
  • Address:235 Kirby Rd, Seabrook, TX 77586, United States
  • Site:https://extraspace.com/storage/facilities/us/texas/seabrook/1000000589/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDIzNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 281-532-3500
Categories
  • Self-storage facility
  • Storage facility
  • Moving supply store
  • Records storage facility
  • Moving and storage service
  • Automobile storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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