Quinten and Fernando were excellent installers. They knew the product and its qualities. They kept me informed about their process and were efficient, neat and polite. And Jennifer, the sales person and product manager was also excellent. She was VERY patient, responsive, and knowledgeable. These three people made me very glad I chose SCI for my project.
Jennifer was excellent. She was very patient and fully answered all our questions. Our installers, Clayton and Trey, did a terrific job. We highly reccommend SCI.
Love the new countertops and have had a great experience working with all the people at SCI from the beginning. Mindy was great to work with as the project manager and the installers, Sam and his helper were terrific. They were friendly and spent a lot of time making sure everything was perfect. I was very impressed with their professionalism. They get an A+ in my book!
I had such a easy experience with this company. Johnny and Danny SCI installers were clean and did such an amazing job!
Best associates of SCI!They were prompt, professional and knew their trade.Everything looks beautiful! I would recommend both Sam and Lashad!Nice work guys!
SCI handled some warranty work in our new home. SCI was great to deal with. From scheduling to install. Sam and Rashad did a great job on the install and were friendly and thorough. Kudos!
Clayton and Fernando were our installers. They did a very good job. They could have been a bit more communicative but they were also very focused on the install I guess. Had a problem with the existing backsplash meeting up with the new counters that we wish could have been better addressed at the template stage I believe. Clean up after the install could have been better on their part. Positive experience on the whole, however. The scheduling and install happened flawlessly on the times and dates promised.
I love my new countertops! Quality product at a reasonable price. Johnny and Nathan were great to work with! Did an excellent job installing our countertops. Very friendly and efficient!
Our countertops turned out great but the whole process working with this company was less than ideal, communication was lacking. Tried to reach the project manager Nicole to confirm details multiple times with no response or call back, once the countertops arrived to be installed the wrong sink was brought which could have been avoided with a simple call. Hours later, the correct one was installed thankfully it was in stock and then to top it off they asked for remainder of payment (again) 2 weeks after it was paid. They are obviously unorganized so if you dont mind the headache, go for it.
I love my new granite countertops! The crew was fabulous and very good at what they do. Installation was quick and they answered all my questions. Jonathan, Pedro, Juan and Clayton were awesome!
I went to SCI to purchase a countertop for a bathroom vanity. They earned a one star review because while the sales person was pleasant and the installers my were honest, the work was pathetic. They came out an measured my vanity and even took the sink with them to make sure it fit properly. Somehow their cuts were wrong. Their idea of a fix was to mutilate my vanity. Im grateful the installers at least told me what they wanted to do first. Because nevermind the fact that that would make the sinks off center, custom counter to me means the counter will fit the vanity, not cut the vanity to make it work.Because I bought a remnant, they wouldnt replace their mistake with the same material. They literally sell pieces twice. Someone else already paid for it. At that point its all profit. Theyre simply to greedy to do the right thing. I would never shop with them again. They would not even admit that there was a problem.
Totally satisfied with installation of new countertops!Clayton and Erick did a great job!
Super fast and looks great! Thanks to Clayton and Trey!
My project manager, Jennifer, was amazing and always kept me informed at each step of the way. I couldn’t have asked for better installers. Miguel and Rashad did great work installing my quartz countertops. All of my contacts at SCI, including the receptionist and template worker, made my experience a positive one.
Miguel and Rashad of SCI installed my countertops today. They did a great job from start to finish. This company took great care of us. From Sarah to Nicole to the measuring guy and finally installing with Rashad & Miguel. Thanks for all your help with our difficult situation. We couldn’t be more pleased.
I had a great experience with SCI! I just got my countertops installed with a waterfall edge and they look beautiful! The installers Clayton and Rashad were a great help! Thanks SCI!
I CANNOT SAY ENOUGH GOOD THINGS! From the moment we decided to replace our countertops, this company was completely on the ball. They had excellent communication and customer service. The installation crew: Jonathon, Javi, Johnathon R. And Adrian, were professional and very thorough. They were on time for installation. They worked quickly but spent time making sure it was done correctly. My favorite part? They delivered two weeks earlier than quoted! I am so proud of my beautiful new kitchen. Thank you SCI.
My husband and I decided to use SCI for our counters and full height backsplash in January. Our salesperson was delightful, however, we had nothing but problems from the get go, above and beyond what you anticipate in remodeling. In essence everything that could go wrong, did. Communication was poor, there were issues with fabrication, and install, creating a drawn out, unpleasant process. I finally got the owner involved. I truly believe him when he says that my install was not how they usually go and that he is retraining his staff so it doesnt happen to someone else. The quality (once the dust settled) is superb and the pricing is very much in line with what you would expect, I do recommend SCI, with the caveat to bring lots of patience and inspect closely before the installers leave.
Jonathan and Javier did an excellent job installing new countertops in our existing home. Professional and highly recommend. Thanks
These guys were great! Friendly, fast and very professional. I’d recommend them anytime.
Jonathan and Javier did a fantastic job on our countertop. Very helpful with suggestions on the rest of our kitchen project (which we are doing ourselves) and cleaned up after very well. Highly recommend these two and very pleased with our countertop!
This rating is for install only. On the second install Sam and Jonathan were quick and polite. Asked if I had any questions and were a delight to work with. Bug thanks to the two of them
Jonathan and Javier did a great job installing our counters and they look beautiful.
Marble looks great, the installers Adrion & Rashad did a great job, will ask for them when bathroom is remodeled.
Great customer service. Beautiful installation. Great communication
I have never written a google review before, but this particular situation most definitely warrants it. The professionals at SCi made the process of replacing our countertops as easy as possible. From Jennifer our project manager to Matt the template guy, to the installers and assisters Javier, Sergio, Iram, Davis and Jack everyone was courteous and so easy to get along with. The countertops turned out to be a perfect fit and way exceeded our expectations. When / If I have to do this again I will definitely choose to work with them.
I love my new bathroom countertop from SCI. I especially want tothank Rashad and Adrion, the two men who came to remove theold countertop and install the new one. It was really necessary for these two men to utilize their problem resolution skills to make it happen. The removal did not go smoothly as the old countertop had been installed improperly. They consulted with me throughout the process and the end result is fabulous. From my project manager, Jennifer, to the completed process with Rashad and Adrion, it was a great experience. The people involved were very professional and kind in their interaction with me.
We received outstanding service from Jonathan and Fernando on the delivery and installation of our counters.6 Stars
Jonathan and Javier did a great job for us. They made it right, all while respecting our house and home.
If only I could give more than five stars! This company was the most professional place that I have ever worked with. Saren was very helpful on our initial visit to the showroom. Adrion & Rashad were hands down the best installers Ive ever had. They were courteous and polite. Their work is impeccable. They cleaned up their messes and actually left my floor cleaner than before they got here. I will be referring all our friends to SCI. Thank you everyone!
Clayton and Michael are great professionals and did a fantastic job
Love my new black leather quartz countertop. The installation guys were great. They installed in a reasonable time with an awesome clean finish and then asked me what questions I had. I will use SCI again for our next project!
This is specifically for Adrion & Rashad: They just finished installing a Bathroom, double sink Corian top for my wife and I. The two were gentlemen, profession, cordial, etc. etc, AND, did and EXCELLENT job installing the unit. Seriously, I could go on and on about the two, but I think you get the idea!!!!If you have a choice of installers, ASK for Adrion & Rashad
Wow! Awesome staff, great prices! Cant say enough about the attention to detail and pure knowledge. Best place by far that Ive been to and definitely recommend for any project!
The young woman who dealt with us - Saren - was very good. She treated us with courtesy and respect, while helping us to understand the different products and so much that we didnt even know to ask.
Dont waste your time with these people! I called - no sales people were available so I left my number. Over a week later someone called - Id already gotten some bids but figured one more wouldnt hurt. The guy (Steve?) took down my info & said hed get me a bid. Nada. Crickets. Never heard from him.
Melissa at SCI was a tremendous help with our recent kitchen remodel, which included new counter tops and back splash. We had some unique design issues and Melissas expertise and recommendations were absolutely on point. She spent a fair amount of time listening to our thoughts on what we were hoping to achieve, and then helping us decide what would work best. We greatly appreciated her input on color schemes and counter materials. The entire process from purchase through installation was handled promptly and professionally. The kitchen looks great and we are very happy with Melissa and SCI.
Fabulous salespeople, wonderful product. I am so pleased with the end result of two counter tops that SCI installed for me. They did my kitchen and then my bathroom and they are spectacular! Everyone that has been over to my home to see my new counter tops have been impressed with how beautiful they are. I highly recommend this company!
We have used SCI for many, many projects - New home construction to remodeled kitchens, baths, bars...even on furniture. They did a fantastic job each time. Beautiful! We couldnt be more pleased. Customer service truly is the difference and SCI is wonderful. I would highly recommend and are loyal customers! - Jill Tran of Tran + Thomas Interior and Design Studio, Kansas City
I was very impressed with the service I received from Beth at SCI. She helped me to achieve my dream kitchen! When I couldnt find the granite I wanted, Beth took an entire day to go with me and find the perfect fit for my kitchen. She gave me great ideas to improve the look of my kitchen that I never would have thought of on my own. I am going to remodel my bathroom in the fall and I will definitely be coming back to Beth at SCI!
Very knowledgeable people, our visit was very informative.
Weve built many, many kitchens and SCI goes way beyond other granite companies in every way. From the endless choices and selections in their modern showroom, to the high tech features like inlaying granite designs with water cutting and using computer generation to lay the actual granite slabs picture over your cabinets in order to perfect the layout before cutting, their facility is state of the art.Above that you get top notch help and service from their expert team all at an affordable price. They are easily available to answer any questions or concerns and are always working for you. Beth helps you design and order, Adam schedules and coordinates, Dave comes to laser template, measure and inspect, and the same professional installers come each time. (They dont turn over installers to new crews like most companies do - these guys are excellent and Ive seen the same guys installing for years.) Ive used SCI personally for my home and highly encourage anyone thats looking for a great experience to use them too.
There arent many true experts in their field left any more, I was so lucky to find one here- and one who really cares about getting it right! thanks Melissa Hillard for all your help!!
DO NOT, UNDER ANY CIRCUMSTANCES, CONSIDER THIS COMPANY FOR YOUR WORK. I AM A 90 PERCENT DISABLED VIET NAM VETERAN WHO ORDERED A SPECIALIZED CABINET WHICH MY WIFE WOULD USE FOLLOWING SURGERY BUT SHE PASSED AWAY. WE NOTIFIED THIS COMPANY IMMEDIATELY, RECEIVED A VERBAL AGREEMENT TO GIVE CREDIT TO THE BANK CARD COMPANY FOR A $1722.00 DEPOSIT, AND 3 WEEKS LATER WE ARE STILL FIGHTING THEM. THEIR CURRENT RUN-AROUND POSITION IS THE STONE COMPANY HAS NOT PICKED UP THE STONE FOR THE COUNTER TOP. IF YOU DO CALL YOU WILL TALK TO A SNOTTY WOMAN NAMED JULIA(N) AND/OR A SEEMINGLY REASONABLE LADY NAME BIANCA WHO SAID SHE WOULD HELP BUT HAS DONE NOTHING.David G. Nickum, Col, US Army, Retired
I cant recommend this company. They had horrible customer service and their product has not held up. We went through three installations attempts, was given wrong times for install and even had an employee tell me he wanted to duct tape another employees mouth shut. When I complained their response was that its all about the product. And even though we went through all that headache and missed time off work it didnt matter. Finally a product they told us was durable chipped and etched within days. Save yourself the pain and use another company.
Informed, helpful, variety of choices.
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