We brought our 2005 Suburban to Plains tire for some front end work. Jason had quoted us over $500 to replace old parts and align... when we went to pick up and pay it was only $93! The front end parts were all still in great shape and it just needed an alignment!We always buy our tires there and they take great care of their customers! Fast too!
On a 5,000 mile road trip and picked up something in our tire. The team did a great job getting us back on the road! Very friendly service! Highly recommend!
The folks at Plains Tires went above and beyond to get us back on the road as we were traveling back home to Wisconsin. They had the tires we needed, were speedy and knowledgeable. Many thanks to everyone who helped.We couldnt be happier!
Got me in right away for a break service. Friendly and welcoming
We were from out of town, broke a valve stem, stopped in just after they closed. They stayed late, fixed our stem and got us back on the road! Fantastic service! Thanks guys!
Amazing staff and the prices were great. They got me in by appointment on short notice as I was traveling through the area
Got me in last minute when I was in town and picked up a nail in my tire. These guys are great!
Pat and the team did an amazing job. We’re driving across the country and got a flat before coming into town. They patched the flat, put the spare back on, and remounted the tire. Awesome service, respectful staff, and great price. Thanks guys!!
Update: I contacted their office as requested, never heard back. No call, no reply.Stopped in today to get two flats repaired. Was told immediately that would be “nearly impossible”. I asked if repairing two tires was nearly impossible. He said they were so busy he can’t do it. I told him in that case, I’d just run down the street to another shop. He began to backpedal insisting flats are an emergency and that he’s got everyone working today so it shouldn’t be a problem. We have a larger household with three teenage drivers, four vehicles in total. That’s a lot of business to just send away because you’d rather sell new tires today and not be bothered with my tiny issue. I can accommodate busy, I can’t accommodate rude and dismissive. I’ll be sending our family’s business down the street to a shop that values it’s customers, regardless of sale in a single instance.
Great customer service and pricesJob well done
They always treat me great and fair deals.✌️
If I could add the photos i would. Took my truck there yesterday to get a patch job on a leaking tire. They “patched” the tire and I paid for it. An hour later I took my truck back an told them it was still leaking. The guy called me crazy and said the tire wasn’t leaking. Woke up this morning and the tire was completely flat. I don’t have a spare. Needless to say I won’t take my business there anymore. Bunch of crooks.
I’m so grateful for the folks at Plains Tire. My daughter was on a 1,700 mile road trip (with bad weather forecasted) and had a punctured tire.They were able to fix the tire quickly and get her safely back on the road. Thanks a million to the people at Plains Tire for all of your help and kindness.I highly recommend this business and would choose it over any other tire company in Sheridan. We tried other places and none were willing to help like this one. Friendly staff and good at what they do!
Had an unexpected pit stop on our way to Yellowstone with our 5th wheel. The guys got to the issue right away and we were back on the road in no time. Thank you so much for great and friendly service
Best tire service in town
Great job these guys do, always! One stop shop for all car car needs.
We punctured a tire on our way home from Yellowstone and the guys at Plains Tire quickly fixed our broken lugnut and replaced our tire. Service was extremely affordable and we had a comfortable experience while waiting. We are extremely grateful for the staff here!
Go see Emily Richmond down at Plains Tire. She is amazing! All the Staff practiced great social distancing, mask wearing and made sure to take extra precautions pulling my car in and out of the shop.
They did great work and even charged me less than quote
They where super. Wife and I are from Arizona had a tire issue they handled it very well and very fast.
Great service. Nice people!
Lots of helpful people to explain all the details!
These guys are great to work with! Got in immediately and found a problem with a tire that had been plaguing me for over a month.
My daughter is in college here in Sheridan and her low tire pressure light was on. We bought her some new tires at Plains Tire in Casper this past summer so I went to the Plains Tire shop in Sheridan. They were so friendly and helpful and took care of our tire issue right away. I want to give a shout out to Brad who gave exceptional service!! Fast, friendly and far and beyond great advice! Thank you so much.
Huge shout out to Plains Tire in Sheridan Wyoming!! We needed a tire balance on our trip for Thanksgiving and they got us right in. Great price, great service and would definitely recommendand use them again. Thank you for getting us right back on the road so quickly!!
This is by far the best tire shop in town. There are a few guys who I have the pleasure of calling my friends Austin, Bradley, Pat, and one of my besties Jarrod Turk. One of the great things is how Pat the manager has helped me out when I was in a hard spot and Ive all ways appreciate it. These guys know what they are doing for sure. And they will do what they do and be proud of the work.
Helpful, honest and professional. Their labor rates are the best in town AND their repairs are all high quality. They do a great job of finishing quickly and communicating with me.Way more than only tires here. I love going here. I go here first.
Dependable, courteous, efficient customer service is a mainstay of this great store. I also feel their prices are within reason. Only one teeny petty problem is the coffee. Thanks for such good work!
I appreciate this place changing my oil and fitting me in last minute during my travels :) Pat was especially a joy to talk with! Thank you so much!
Traveling through and having issues on my F-450 front end. Zack and Plains Tire crew diagnosed, fixed and recommended quickly and got me back on the highway. I appreciate the effort and ability to take the challenge.
Everyone in the local Sheridan store is always pleasant and great to deal with! They have speedy service and even check out my tires when I’m just being paranoid!!! I love doing business with them!!!
Really, how much simpler can it get when someone tells you the size of tires, where they intend to put it and how they intend to use it? This knuckle head still kept showing me different things! Annoyingly going past what I needed and never listened to what I was saying. Am not buying it to decorate my storage for god’s sake! I walked away and took my business somewhere else. If you’re tired at work, take a break. If you don’t like your job then quit. Don’t run customers off.
I am from out of town and had a leaking tire. Plains Tire in Sheridan, WY, provided a quick repair and charged me nothing. What great service!
I only trust the team of automotive care and mechanic professionals at Plains Tire on Coffeen Avenue. The Plains Tire Company in Sheridan is the BEST place to take your vehicle for all routine maintenance, tires, and mechanical service. They ALWAYS provide outstanding customer service and a fair cost for the work you need done to keep your vehicle in top-notch running condition.
We were traveling from Anchorage, AK to Atlanta, GA and were a few miles from Sheridan, WY when our tire was punctured. A local gas station owner recommended we see the guys at Plains Tires. We were very impressed and happy for the recommendation! Even though they were busy that morning, they had us taken care of and on our way in about an hour. The staff was very friendly and polite and the waiting area was comfortable. It was less than $20 to repair the tire and we feel safe being back out on the open road. Thanks for taking such great care of us!
We had a flat tire and they fixed it immediately and it was under $20.00. They were very nice, talkative and hard workers.
This place is wonderful. I was driving through the state, when low tire pressure popped up on my dash. They got me in within 20 minutes and had the issue taken care of in less than 20 min. I would highly recommend this store!!!
Came in to get a tire put on a new rim, very slow. Staff not really sure what they were doing.
We had a flat tire on our 5th wheel about 30 miles outside Sheridan. After I changed the tire, I called ahead to Plains Tire. They had replacement tires in stock and were ready for me when I pulled in. I had them change out two tires. Service was excellent and prices were fair. We were back on the road within an hour. This was on a Saturday about an hour before closing.
They get your needs resolved just as fast as they can. Recommend.
Ive been buying tires from Plains Tires for years now and the reason I keep going back is that they are always so kind and helpful when I have a problem. As an example, they recently helped me install tubes in my lawn tractor tires at no charge even though they did not sell either the tires or the tubes. Great business!
I really appreciated the timely service! Quintin went out of his way to take care of my needs and my vehicles. He also did his best to save me as much money as he could. Thanks again! -Jason Kaufman- Owner @ Kaufman Custom Fabrication & Welding LLC
Pulled in at closing with a very sudden, very bad shaking in our Ford F350 at about 35 mph. There were two gentlemen there that were very cordial and helpful. Shawn (I think that was his name) got our tires balanced back out and us on our way. Problem was completely fixed and we very much appreciated it.
Service took half as long as I expected, at half the price I was quoted. Great service.
Fantastically speedy and reasonable service on a flat tire this weekend. They were open on a Saturday and made the process quick and painless. I would totally go back to them for tires when I need them next.
Amazing experience!! Went in to get an oil change done and they got me in very quickly and did a great job, and their prices are great. Would recommend them to anyone!!
Good people
We had a tire blow out on our road trip and were very happy with the patch that Plains did for us! Great service from Quinton to get us back on the road as fast as possible. What a champ! Would suggest using their services to anyone.
Great service team, good selection of tires and fast service out the door
Went on Friday October 5 in the evening. I was the only car there, they lost 6 of my lug nuts and charged me $42 to mount 2 tires on my car. Seriously wondering how this place has 5 stars
Edited from original post back in 2013: I had been on a month long road trip from IL to WA state coast and on trip back, I dipped down to visit a friend in Cheyenne. I was just before the state line into WY, in Lodgegrass, when to my surprise got a very quick flat tire. I could barely keep a signal on my cell phone and I had my Dachshund with me also! Everyone at Plains Tire was awesome!! God even sent an angel to change to my spare and I made it to Plains very late. I have told the story many times and said its well worth the ride to WY just to purchase tires there!!! Thank you all so much!!! My Chevy was 7 yrs old and my total trip was about 4500 miles!! :))P.S. 5/29/15: I even recommend the drive to friends via I-94 just to go to Plains for tires! :)
Pat and the boys always do a great job! Get me in and get me out with no hassle. Always willing to get you in without any notice and get you a great deal.
Excellent service and friendly. They fixed our flat at no charge. Another good reason to buy local!
Been going to them for over 10 years! They are always helping me out and anyone I send to them! Great guys! Thanks for all your help over the years!!
Great experience. The guys at Plains take really good care of us. Quentin made sure we got the tires we wanted and the guys in the shop got them put on quickly.
Did a great job. I was very surprised by the hi-fly vigorous a/t tires. the price was right for the money I had. I took these tires out to the lake with my boat yesterday with a 1979 Chevy C10 2 wheel drive. I was surprised that these tires worked well pulling boat out of boat ramp that had sand on it
Great people to deal with and always friendly
Really professional and helpful with the issues just outstanding service!
Been a customer for years. Always get an appointment when I call. Work is well done.
These guys did a great job on getting a nail out of my tire right before a big road trip. Huge thanks to you guys, I appreciate it!
Had front wheel bearings repacked and they didnt put the hubs back together right and messed up the front axles. They fixed the hubs and put in new axles but the axles went bad in about 3 weeks and they didnt replace the axle seals so the front differential is trashed. Overall its work I could have done but didnt feel like doing but now I need new hubs, wheelbearings, front axles, and differential, about $1400 just in parts.
Went in for oil change, balance and rotate, Quinton was able to squeeze me in during a busy day. He was very professional and accommodating! I was in and out in 30 minutes!
These guys are so patient. They take good care of me and my vehicles.
They are awesome and very funny and kind. They do a good job. I love coming here.
I needed a wheel alignment. They said I needed a new tie rod. I asked why no one had mentioned that to me before. Etc. Well, they convinced me, and it was going to be almost 400.00. They did not have the part yet when I returned, and we can get that for you by tomorrow morning, I said, dont bother. I dodged the bullet there. Because when I had someone else check it, they could not find a bent tie rod. Hmm. I dont like it when people outright lie to me. And they were either very incompetent or very dishonest. So, I definitely do not recommend Plains Tired. Save your money!
The staff here are generally friendly enough but they do a good job of ignoring you if they have some buddies hanging around in the lobby area. I once found myself waiting with my wallet in hand for about five minutes in front of the counter before I was helped.I bought my tires here and they were fine. But I ran into trouble after getting my tires rotated, which is a free service if youve purchased tires through them. About two months after getting my tires rotated, one of them almost fell off! But they didnt want to take responsibility since I have put enough miles on the tires since I have the rotation done. This was disappointing, to say the least. I had to get the wheel replaced but they ended up pulling a salvaged version on instead. It is an ugly thing but Im told I got a screamin deal on it. I can only hope.
Great reception crew - good quality workmanship (tires or maintenance done on your car or truck.) Just good friendly people you can trust.
Had a bad experience with pushy salespeople a few years back so havent gone there since. I reluctantly called them up today to inquire about some tires and was greeted by a rude salesman who insisted I know the exact size of tire i need. I said I wasnt sure and asked if they had the ability to look it up (duh). With a loud audible sigh, he reluctantly asked what kind of vehicle I had.No thanks dude, Ill spend my money elsewhere.
Never disapointed. Pat does a great job. Finds the best deal for my needs. Weather its the car, truck, camper or trailer.
Had a flat tire very close to closing time and the Plains Tire crew were very professional and accommodating about taking care of my problem. Thanks Guys!
I first went in to have a low tire fixed. They removed the nail and all was good. 3 weeks later I went in for an oil change before hauling horses back to Texas. I am not a Wyoming resident and am a young female who they assumed they could screw over. After putting my truck on the lift for th oil change, they quoted me over $1,300 worth of repairs I supposedly needed ASAP. I went back and asked the mechanic to show me what was going on. He was clearly annoyed when I asked him to point out the problem areas to take pictures to send to mechanic friends for advice. He barely gestured at the front axle areas and walked away. After deciding it was safe enough to get me back to Texas to my mechanic, I paid for my oil change and new engine air filter and left. I called my trustowrthy mechanic in Texas and told him what happened and he got me in the same day I arrived to check everything out and give me a quote. He called the next day and told me I didnt need a single repair that Plains Tire Co. quoted me for. Im so glad I didnt waste the $1,300 that I couldnt afford anyways on them. While I was standing in the lobby and talking on the phone getting advice on what to do, I heard the employees tell multiple other customers that their vehicle had the same issue mine did (loose ball bearing joints and loose trac arm) and then charge them over $500. From what I experienced, Plains Tire Co. and its employees are untrusthworthy and are conning people into spending more money for repairs that are unnecessary. I do not recommend you go to them for anything. They are profitting off lies and deceit.
Had a lug nut problem. Their solution was to cut a $500 rim off with a torch when a genius at a oil change place got it off in 3 minutes. I wont be back.
They were horrible went to get our back 2 tires changed had to make a 50 mile trip checked our tires and the lug nuts were very lose one fell off on the other side paid over 200 for a crappy job! dont know much about tires but I have 3 kids that travel with me everywhere if I get car work done I want it done right! Not half ass!
I recently had snow tires put on the car. The Plains Tire folks have always been great about getting me in. All of the employees Ive met are super nice and helpful.
Every time I have to get an oil change or tires or even have any questions about my car I can call Plains. I have been going here for years and I wont go anywhere else! Quenton is always very helpful and great to work with!!
We stopped here needing a quick check of our tires on our road trip. They were extremely nice, fast, and helpful!
I needed a new tire and they helped me get one so I could be safe on a trip I had scheduled the very next day!
Fair prices and great service.Would shop there if you need a tire in Sheridan.
Quick service flat repair. Got us in and out quick.
Service has been good. Times are respectable. Professional counter staff.
Very helpful technicians with fast service. Good selection of a wide variety of tires and wheels in stock.
Have always bought tires here for all of our vehichles. Staff is thorough, quick, knowledgeable, professional.quick,
Great shop. Had my tire repaired in about 15 minutes. Friendly staff too.
Fair prices, fair people. Honest work. Couldnt ask for more
Im always treated with respect, by all employees. Pat has a really great crew who know what theyre doing.
Good friendly service and nice new tires.y deliveries will be much safer the rest of this winter
Brought in a flat, and after.the fix was flat on the morning. Poor quality work, not much else to say.
Quiton help me with getting new tires on my husbands truck. He was quick, therow, and amazingly easy to work with. He assisted me with other parts that I needed for my husbands truck including with quotes. I had him order additional parts and they were there within two days. Great business with great employees. Thank You Quiton!!!
Best place to buy tires.
Customer service is awesome and they have a quick turnover time!
The team at Plains Tire Co did excellent service and were very friendly, and good communication. Thank-you guys!
Best tire place. Fast, fair, hardworking.
I have taken my vehicles to Plains Tire for years, Pat always provides the best service!!
Outstanding customer service - I appreciate the efforts of the entire crew
My experience was very good there today Ive had a tire that keeps leaking down they found it with that crowd around the inside of the rim hes dismounted it cleaned it up and put it back on hopefully that stops IT
Zach a tech there is a good mechanic
I have used Plain Tires many times and have always been treated well and with respect. Great people I totally recommend this store!
Very helpful and accommodating to my situation. Will go back soon.