Even with a lot of people in waiting area, we were in and out of there in less than 30 minutes. Nice area to watch your car being worked on. No guessing if someone is actually working on your car. Great staff.

I am so very pleased with this Discount Tire! They said it would take about 45 minutes to replace my tire but were done in 15. Lakota was so kind, friendly, and respectful. I highly recommend.

Every time I go I have such a good experience. Everyone up there is so helpful and friendly. The last few times I have gone Matt has helped me and he does such a good job! Never disappointed after leaving there.

Thats place takes very good care of me very well

Yesterday I went to the Bert Kouns Discount Tire with a slow leak in one tire. The service person (I think his name was Vincent) came back inside and asked if Id recently had my tires rotated. I said, yes, at the Mercedes dealer just a couple doors down. He informed me that Mercedes had incorrectly rotated the tires, as my car uses staggered sizes and the smaller size was supposed to be up front but were reversed. Long story short, they fixed the flat, rebalanced the tire and then proceeded to remove and rotate all 4 tires to their correct positioning - all at no charge to me whatsoever! Excellent service and attention to detail. Needless to say that when I do need new tires, Ill be shopping at this store. Grateful for their service and making safety a priority instead of dollars. Thanks guys!

Great company. I blew out a brand new tire, but thankfully had insurance on it from Discount Tire that saved me a lot of money. Great service and very clean store.

Great experience. Showed up an hour before they closed on a Saturday with a flat tire and 8 hours from home. Many people in line before me. Store manager told me no problem. His crew ended up staying late to get me going.

Be sure to call and not order online. You can purchase tires online that they can not mount. They say they tried to contact by phone which maybe they did but no voice-mail?????? Also have email but didnt try that. Need better communication before they waste your time on being at a appointment.

Very fast, friendly and courteous bunch up here. Very knowledgeable group. Will recommend to anyone.

Great customer service, well communicated with whats going on and with our present environment, plenty of comfort for social distancing.

Replace thats really busy they work efficiently and get you in and out as quickly as I possibly can with great customer service I would recommend them to anyone!

Great experience. Friendly staff and great environment. Angel was awesome and very knowledgeable.

I was a walk in and spoke to Jaun.Prices were competitive and ultimately the best price after calling around in town.Waiting area very clean as well as the restrooms.Jaun took the time to go over my options and safety checks on my vehicle.Arrived at 11:30 am and was out by 11:59.Tech’s torqued each tire to spec.Will be back for additional tires. Purchased Corsa Hwy terrain plus for a 2011 ram 2500.

Came in from out of town had to throw a spare on my truck to complete our journey to Shreveport. Made an appointment online to get two new tires. Came in 10 minutes early as requested and met up with a very professional sales team. I was so impressed I ended up walking away with 4 new tires and a awesome set of Rims for my truck! Thanks guys! Not only a lifesaver but a great experience!

This morning I woke up to a tire with low tire pressure. I looked and there was a nail in my tire. I stopped in at Discount Tires and Angel and the staff took great care of me. They plugged and patched the tire at no cost to me (Free). I will be back when I need replacement tires for my Honda Passport

Great experience. Made an appointment, pulled right in they called me by name while getting out of the car. Took about 30 mins. from the time I pulled in to the time I got my car back. Waiting room was clean. Everyone was professionally dressed and well mannered. Keep up the good work.

I am not sure where to begin, this place is the chik fil a of tire shops. Extremely courteous, extremely polite, extremely helpful, and extremely fast. They look young but they know what they are doing. Cant wait for another flat so I can go back.

They were friendly and had my size tire in stock 35 x 12.5 r20 which was nice two different choices I took the nitto

When to Bert kouns Discount Tire. I had bought previous 4 tires from discount tires. I wanted good Year AT and he showed me one they had out on display.He says I have to order and put up $25.00 deposit and will be there in 5 days. He wanted more that 25 for deposit 1/2 the fee of tires.Well 5 days later there not there. So I go to Discount Tires on Viking Drive. I see what they have in stock I ended up buying 4 cooper tires at $800 plus change. I showed him my $25.00 deposit. He told me I would have to get with other discount tire.Discount Tires Bert Kouns refused to refund the 25.00 deposit. The tires had come in a week later. I’m just now getting back to work. Oil fields at a lot less pay than a year ago. 10 hour I make. I have a son with severe autism I take care of and needed these tires bad. We live in a 30 foot fema travel trailer. I am poor nor do I get stimulus checks. I take very good care of my son and buy him every thing. I work 84 hours a week. Anyhow I use to love discount tires and sent them customers over the years. I am really disappointed in them over this. Just want people to know and beware. I will let BBB know and be posting on any review web sites I can find. Grady, very unsatisfactory service.

This is my second time dealing with Discount Tire. First time was in Bossier and they were phenomenal. Today I was in the Shreveport location and I had another great experience. The people are so nice and accommodating. While I was in there an employee paid for a man’s service because he was unable to. You can tell they care about their customers and it shows. They have a lifelong customer and I will recommend them to everyone I know!

2nd set of tires from Shreveport store. This time 6 for my motorhome. Young man in shop (Justin) went out of his way and beyond to see that they were installed correctly and safely. Thanks again Justin.

Great service got in and out in no time.

Not to good they wanted to sell me tires instead of rotation . My tires were just fine so I left. I am not to happy.

Great service! Staff is very knowledgeable in the product they are selling. Technicians are fast and thorough. I was impressed by the guy running to hurry up and get cars in and out the shop. I was very impressed!

This is Angela MasonService today was as good as expected.

Definitely a top notch approach to buying tires! Excellent customer service.

Richard was very knowledgeable and professional. He exceeded my expectations and truly delivered on the Discount Tire promise. Not only did he beat the prices of other companies in town but he made it easy! Highly recommended.

You need to watch these people. Running a scam by added a charge for a warranty without customer knowing it. Be careful.

Great service and very customer satisfaction. Thank you

Balance my 22 truck tires. Rides smooth no shaking.

Huge shout out to Aaron for taking care of us! We are traveling from out of town and had a nail in our tire, he took care of us super quick, and even put our repaired tire back on and put our spare away. Thank you Aaron for your help getting us back on the road! We appreciate you very much!

Excellent Service. Came here after Fire Stone and Gateway Tire told me they had to much work to fit in a tire rotation. Decided to pull up here and they immediately came outside to the car, we came inside he explained my tires to me and said this is probably the last rotation until I need back tires. When I went to pay for the rotation he said there was no charge for that. Wow! I’ll be here for new tires soon!

What a big help in rough times. Thank you

Brought my truck in with the complaint of a low tire that I had to air up while traveling from DeRidder to Shreveport. Was told it might have a slow leak because my rims are older and could possibly have corrosion. The very next day I go to a funeral and couldnt leave because it was down again. Took it to another shop and the tire had a hole in it!!!They repaired it for me! First time ever I have had a problem with Discount Tire! Very dissatisfied with this visit.

Price is okay. Quick service. Not so sure about the value. Will have to see.

Good quality service. . .

Richard and Aaron are awesome! Im writing this while watching them do the work on the car. My best friend works during hours of operation and needed tires rotated and balanced. They have been so kind and professional. Thank you!

Great prices fast service excellent customer service.

Took good care of me.

Great price and fast service, needed a tire was out in 15 minutes, I know now where to get tires, thanks discount tires.

They were great we went in to to get front tires balanced after having trouble traveling home to NC and they balanced the back tires free of charge just so we would have a safe trip home. THANKS GUYS. The Turner Family

Ive done business with a few discount tire locations over the years. This one is first class. Very professional and helpful.

I am so thankful Discount Tire came to Shreveport. I was greeted by Angel this afternoon, he was friendly and quick. Angel gave me a time estimate of 2:15ish and my tire was fixed by 2:00. Thanks all you guys at Shreveport Discount Tire!!

Got all four tires changed in 20 minutes, was pretty fast. Paid 419 for all four honda civic tires. I thought it was worth

Great service, it may have taken less than an hour to put my new tires on.

Great service, great people. Didnt take long at all. Will definitely go back.

Excellent service. Short wait times, free flat repairs, free rotations and the lowest prices hands down.

Great store with great staff. Always take care of all the customers with quick service.

I saved 400.oo dollars

Now I went there to get some air put in my tires for free and they was so friendly very friendly the whole staff and they will help you any kind of way there they could so I enjoyed their service so who ever read my comment you should go there they are awesome.

I went here for the first time. I called that morning at 8:12 and was able to get an appointment for 9am. I was helped by John who was very professional and knew his products well. He helped me to get what I needed within my budget. Everyone there was friendly and I was out at 9:35. I was very satisfied with the service and time. Most of my experiences have been waiting a couple of hours to get in and out of places. I will definitely be back for my back set of tires soon.

I’ve been here twice and have had a great experience both times. Everyone here is professional and courteous. Very quick service and very affordable options. I’ll definitely be back for future tire purchases.

Service was great. I was able to come without an appointment and was seen right away.

Great service. I had a screw in my tire and they fixed it for free.

I have never seen anyone more visibly perturbed at the idea that they arent the only, or even the best value service center on the planet. All the egos from the top down are so huge that not falling for their act throws all of their customer service out the window. If you are not prepared to allow them to decieve you out of as much money as possible, they want nothing to do with you. An employee tried to imply that was lying when I told them I got their same Pirellis somewhere else for almost $100 cheaper per tire, and when I said I wanted to shop around and compare prices to their competition, they became obviously upset and no longer wanted anything to do with me. I can only imagine how upset they would be if I brought them better value tires from somewhere else and asked them to install them. Or, I could just go somewhere else! Its what I would suggest you do too.

Great prices and service. Really know how to treat customers.

Excellent store, just a little too high for my taste. Good deals on tires though.

The Assistant Manager, William was very helpful in researching a difficult to find tire for my vehicle. In the end all I needed was a patch and the service was fast and professional. I highly recommend this location.

Customer service was great and good prices

Always very professional and great service

I came in with 2 new tires needing an install/balance. By the time I sat down my car was done 8 minutes later. Very short wait time.

I tell u the true that is top service it was my first time there the manger and the young man wait on me I was overwhelmed with the service I will be back I call my daughter and told her about discount tire so now on I will be telling everyone to go there feel the grace of GOD there and the good Lord send me to them please!! Please!!! Keep up the 👍 work ☺☺☺☺☺☺☺☺

Had my car in and out so quickly, great team they have working there.

Aaron answered the phone when I called broke down. It was 5:15pm and they closed at 6pm. He assured me that we had plenty of time to get there. They had 2 different tires that worked for me. I brought my shredded tire in at 5:45 and I had my new tire in hand and payment completed before 6pm. John checked me out and was very knowledgeable, nice, and professional. I own a local Plumbing company with multiple trucks and I will absolutely be returning to this store for future tires needs.

Awesome service, in and out quick and they even had the loft blocks and knew all the unique procedures to service my Tesla Model X! Thanks Michael!

Unparalleled customer service, quality job. Probably the best discount tire Ive been to

So impressed with their professionalism and speed.

Fast friendly service. cleaning during covid a priority

Fast service in under an hour, clean atmosphere, and friendly staff. They truly care about the customer’s feedback and satisfaction. They also offer rim services.

Very polite and professional staff. They do a very thorough inspection of every tire. Very satisfied with visit.

Large inventory, pretty sure they have what you need. Friendly staff. They wont be undersold.

These guys had what I needed, when I needed it. Would definitely use them again!

My husband & I purchased 2 sets of tires from Discount Tire. Mr. Matt Martinez was amazing & worked diligently to keep us within our budget. He definitely earned our business.

Everyone was so nice and helpful Great prices and quick. Richard and Angel are two great and knowledgeable employees

Price! Just opened and the tech lit up my pressure sensors but luckily, I have an electric air pump. Otherwise, fast and professional

Great deal and service

Was very wonderful to be noticed and quickly attended to and also answered any questions I had about my tires. Very professional and knowledgeable technicians.

The best tire shop in Shreveport very professional great customer service. Fixed my flat free of charge. I will go know where else for tires.thanks guys.you have my business when needed.

Great service just didnt have what I needed at the moment

The best place in the USA to buy tires!

Quick and friendly service. In and out in no time. Ordered 4 tires and received them before my scheduled appointment. Highly recommend

Amazing customer service!!! They ordered the tires I needed same day. My lug nuts were bad and they replaced them, also got a stuck lug nut off . On the side my horn didnt work and they fixed it, I didnt even ask. Highly recommend.

Fantastic service for tesla model 3

The “chic-fil-a” of tire service. Very friendly and willing to help

Excellent employees, fast as lightening service. Didnt sit for two minutes before our new tire was mounted.

Always great service

Pleasant knowledgeable staff. And a good price

Not good. Bad service

AWESOME experience...Angel was excellent and very patient on the phone as well as in person.my go to guy for all females!!!!

Nice guys. Got me in and out as quickly as possible.

Super nice and helpful would definitely come back to get tires

Very professional, helpful, quick, quality service.Leaders in the industry and setting a community standard. So glad they are here in Shreveport and bossier.

Professional and courteous! i stopped in to get my tires checked out for free and was on my way with all questions answered in 15 minutes flat on a friday afternoon.

Great prices. These guys are the best of the best. Simple as that.

Awesome service best prices in town very friendly

Great price on tires. They had my car in and out in under 2 hours.

Fast and friendly, fixed my flat and had me back on the road in 45min even though they were busy!!

Good service 👍

Super impressed! Very friendly and professional

Great service and nice folks.