I recently had my sons vehicle repaired at this shop. The office crew were very professional and informative. They had my sons vehicle repaired in a timely manner and it was good quality work.
The representative I talked to had an attitude and she was very rude. Would not recommend this company. I give it a 1Star.
These people will keep your car forever and the lady that answers the phone has no patience!!!! I understand they are busy, but she is the real problem! Completely rude! People only want to know an estimated time of repair and she has a problem. She hung the phone up in my face.
They did work for me years ago,the reason why they are back logged,because they do such great work
Dropped my car off for body work after an accident. I was in and out and I was given an honest time frame for the repairs. Will recommend to everyone.
This body shop has taken care of my care every time something has happened as far as accidents have been concerned. They have gone above and beyond for me and I wont trust anyone else with taking my car apart. I have nothing but positive things to say about todd and Bob and the rest of the crew!
Nice place to do business. Todd worked with me to get the job done right.
Fast, accurate, phenomenal work. Line Ave Collision Center is the place to go.
Great people who exceeded my expectations both in finishing time and quality of work. My car looks good as new! I chose them for their location, but I will return, if ever needed, as a return customer with high expectations.
They did a really good job the first time I took my car to them for repairs. It was repaired fairly quick and the work was good.I have taken my car to them a second time and the only complaint I have is that, my insurance company got my car towed to them on a Friday while I was at work. I called the following Friday to see if my car was done, and I was told they hadnt started on it, because no one left any paperwork. The towing company left my number (which their secretary showed me they had) but they never called? I asked her why didnt she call the number, she replied she didnt know who it belonged to. LOLI thought it was hilarious and when I got them the info the went right to work on my vehicle. So my insurance covers 30 days for a rental. They have had my car for 6 weeks now are still waiting on parts. I had to give the rental car back when the 30 days was over and my insurance company instructed me to ask Line Avenue Collision to pay for the extension on the rental since they were going to have my car for an additional two weeks!! They said it was not their fault that they my car parts were on back order, which is true, BUT THEY LET MY CAR SIT AN ENTIRE WEEK WITHOUT TOUCHING IT!!!! Not to mention I have to pay a $500 deductible as well.When I called to ask again (a week later) was my car finally finished he replied no again, and when I tried to explain my frustration with not having a vehicle, trying to my get child back and forth to school, and myself to work, and them not willing to help with a rental, the man Phillip said, Maam its not our fault, and your car fell in line where it was to get worked on.Well needless to say I would never refer anyone else to them nor take my vehicle to their facility anymore. Two totally different experiences with the same company. I will be filing a complaint with the better business bureau as well.
Todd is on top of it all. Even though Orr Nissans Paul Kennedy totally screwed me over. Mr Todd made sure he did everything he could to help me.
Did a great job on all three of our vehicles after the hail storm. No drama just good work.
Great place!
THESE GUYS WENT ABOVE AND BEYOND FOR ME! Sought them out through State Farm to fix my hail damage. My initial conversation on the phone with them was so friendly that I didnt call around to any other places. Stopped in on Tuesday, they said they could immediately fit me in Wednesday and have it finished by Friday afternoon so I could still drive out of town as planned! Most people I know with hail damage have waited on their car for a week or even more! I thought this process was going to be such a headache and it ended up being the most hassle free experience Ive ever had with anything car related! Do yourself a favor and go to them!
Near perfection. Pittsburgh paint!!
They do a great job
Great customer service