Appointment obtained online. Analysis was effortlessly obtained for my cellular issue. Serviced within an hour. The repair fee was very fair. I will return for future service if I ever have any more issues. Thank you!
Employees are very helpful and they have a military discount. I needed a new battery for my key fob and they changed it very fast. They also have a lot of items that would be helpful at home or work.
I scheduled an appointment for my daughters iPhone 7 screen to be fixed and the technician was done in about an hour. The service was fast and the technician had absolutely great customer service!!! I would recommend to everyone!! Thanks batteries ➕!!!!
This store has a multitude of light bulbs that I cannot find elsewhere. Thank you for offering such a great diversity of lights.
Great service and fixed my phone in 45 mins
The guy was very helpful and friendly. Had my phone fixed in about an hour.
Fast, friendly, and competent service. I guess the price is good?
Prices are a little higher than most, but they make up for this in convenience and easability (not a word, but should be). Orders are generally ready within 15 minutes of order, peak times may differ, and the staff is always willing and ready to help with a smile.
Curtious fast service friendly guy seemed knowledgble
Waited on me fast and got what I wanted.
William and his team always take great care of us. Outstanding service and reliability!
Called to see if they had the 23A batteries. The gentleman politely told me they did and the prices of the single and double packs. I drove there and waited to be helped. Again, I was greeted with courtesy and professionalism. I told him I needed the double pack of 23A batteries. He must have been the one I spoke to on the phone because he jokingly asked if I had sped to get there. I smiled and admitted that I had not. It was a nice transaction. Thank you.
Awesome guys they got working there. Very helpful and polite. Answered all my questions and provided me with some information. Will do more business there in the future.
Had product. Only place in city for battery for my Cobra
The service was fast and everyone was super friendly. I got an old iPhone 6’s screen fixed for a Christmas present for my younger cousin. Everything works perfectly and it looks wonderful.
This place is AWESOME! They have every kind of battery that you can think of and would possably ever need! A little bit pricey, but its a battery store!
They were friendly, quick, and did a great job repairing my phone. Their battery and bulb stock is a little over priced vs. ordering online, but if you need it quickly for a project or last minute, they can definitely take care of you.
Great customer service. Knowledgeable staff
Battery needed for garage opener. Installed for me, paid & on my way. Clean store, nice people. Recycled old battery for me.Would shop again.
Came in for a generator battery. They pulled it and brought it to the counter for me. Rang me up. The phone rang twice while I was being helped. Both times, the employee put the caller on hold politely and took care of the folks in the store. Came back with the core, they immediately took care of my core charge and I used part of the core for a new flashlight. Fast, friendly knowledgeable staff.
My son brought in his Samsung to have the screen replaced. After they replaced it, his service was terrible. He brought it back and told them and they said oh it must be a network issue No one else on the network had issues. He tried showing them and they brushed him off and didnt want to hear it. After days of frustration, I told him to take it to a different place. Once they removed the screen, they saw that the antenna was barely installed which was their fault. The other place did not charge him for fixing their mistake. I will never use them again.
Both agents were friendly, knowledgeable & efficient in handling a battery change even finding that I needed a part that they had in stock to run my phone more efficiently. They even had a reasonably priced cover for my I-phone. After applying for a $10 discount for making an appointment ahead of time, the agent quickly handled that & the transaction went smoothly. I regret to say that I didnt get their names, but a name is at the bottom of the receipt jwalker. I dont know if that is the agent that primarily took care of me, but the order # is RQ161348 at the Youree Dr store. Hope you can give them recognition for this commendation. The ticket date is 8/17 @ 5:11.
Really easy to shop online at the website. Convenient pick-up at the store. Really nice gentleman waited on me. If you need a battery for ANYTHING, call them today. Thanks, Batteries!
The staff is awesome, and the products are amazing
I have purchased from this store previously and it has always been a great experience. This purchase was the first purchasing online and picking up at the store. This was very easy to do and will definitely do it again.
For screen cell phone repairs, theyre extremely expensive. Their Customer Service seems nice and they look very professional. If youre here for a cell phone repair, probably look elsewhere.
They always have what we need. Great service!
Better controlled environment verses Walmart and other locations. less chance of batteries being dropped.
Nice and helpful staff.
This place is awesome! EVERY kind of battery imaginable ! Quick,Courteous service. No handicapped parking😩
They guy was very nice and helpful
Price was good, but didnt like the fact that the battery sat on the shelf for a year and a half. Other than that, it has worked o.k. so far.
Great store with super employees ready to help!
Too expensive. Only reason I used their services was because it was an emergency.
I was pleased with the service that I received. Both employees were very helpful and friendly.
I find it difficult to believe that anyone was rude here. My encounter with them was outstanding. She was very polite, engaging, and extremely knowledgable about their products. Not once was she rude...in fact, she had a smile the entire time I was there even while answering my numerous questions. Im definitely going to be doing more business with them.
Prompt service with good results
Fast and friendly service. Politeness of the employees
Epic fail. The first rule of retail is: open your store on time! Posted hours on the door, 8am weekdays. I was there this morning at 8, and guess what...crickets. Closed and dark. Waited 5, and went and bought my batteries elsewhere. See ya :((
I had an appointment for 9am at the Youree Drive store in Shreveport, La the first guy (curly hair and glasses) was nice and he gave me an estimated time of 1 hour and 30 mins. I come back at 1030am and the letters j and I didn’t work so they said they would replace the screen. This time another tech worked on my phone (low hair cut with glasses).They told me to Come back in 30 mins. I did and he said my phone wasn’t ready due to customer volume it is taking longer. I come back and this time my phone was ready but the screen is cracked on bottom left corner. And my keypad to text is going crazy. He suggested that they put my old cracked screen back on and give a refund. His attitude was horrible and he had THe absolute worst customer service I have ever seen. I am very unhappy.
Luckily the location had the battery available. Unfortunately, I purchased it online and chose the option to pickup with free installation. Sounded great I thought to myself, as my back had been really bothering me that day. I got to the store and waited just over 10 minutes before I was asked can I help you find something sir? Since I was waiting at the counter I told the young man behind the counter I had purchased a battery online for my car. He did his job of verifying that I did indeed purchase it, but finished it off with a very dead to the point I see you are wanting us to install it, the free installation right? You will have to wait until after 4pm. The current time was 1:20pm. He further stated, without someone else here I cannot leave the store unattended. Which I fully understand. Luckily for me, no one else but myself and the employee were in the store and turned out that during the time it took me to change the battery myself, no one at all came into the store as I was parked in front of the entrance door. I came back in and gave the young man the core battery (old battery.) I even said have a good day, and got nothing at all back, no response whatsoever. Thats nothing new this day and age right? Since before I left the store to install the new battery and when bringing in the old one for the core deposit he was more interested with whatever he was doing on his phone. I understand if its store policy that you cannot provide service if you are alone. Just DONT OFFER FREE INSTALLATION if youre not going to be able to follow through with it by making sure you have enough staff for any given time of day. Its just good allocation of time and people/resources, simple business 101. I did a great job performing the battery swap, much better than a previous visit to another Batteries Plus (different location) that installed a battery on my truck. Leaving the positive terminals connection so lose the truck began having jittery gauges then started to act as if you were turning the key from off to accessory really fast when I was pulling into (thankfully) a parking lot. I popped the hood and check the terminals and wouldnt you know...the positive one wasnt even tightened at all. They did the heavy lifting though, so Ill give them a 7 out of 10 on that experience. This one I gave them a 2 just for having the battery in stock for a relatively good price. Hope it helps someone if possible. I believe they are good people with good intentions (most of the time) but they are human and do make errors and that you cannot argue with. However, no errors can be made when they dont even try right? Thats kinda an error in itself with the choice you selected is free installation at the store and you end up doing it yourself. Probably not the usual experience...I hope for the sake of the business.
Great place to shop for multiple home things.
Great, friendly service and a good price.
Dropped of radio batteries to be taken care of.
Never again will I do business with batteries+bulbs. The way the warranty fine print is worded you will never get a battery replaced under the warranty of the battery
They replaced the screen on my iPhone 6+...5 days later and Im buying a new phone. Dont let these fools touch your phone
Fast service and price. Available when no one else was.
Amazing service! I purchased an item online around 3am and was able to pick it up at 8am when the store opened.
The guy help me get other batteries that i need right then. thanks batteries+
Very friendly staff
Purchased a platinum battery the battery was under warranty, But when I went in to have my warranty honored I Was tone that the battery is bad but they would have to keep it for two day. I asked how could I drive my automobile without a battery they told me I can leave my car there for two days. DO YOU BELIEVE THAT!!!! They did not tell me that when I first purchased the battery otherwise I would have bought it somewhere else.
Any type battery you need in one location
An array of batteries for just about everything. Needed to replace my car alarm remote controlThey had the exact battery at a good price
If they tell you your cell phone batt has a life time warranty they are complete liars. I purchased a battery for my note 4 phone about 5 to 6 months ago as i was informed they had a life time warranty, recently my phone would shut off and go into whats refereed as a boot loop this is commonly caused by a software issue the difference here is the phone works fine when its plugged in the charger Ive dealt with small electronics my entire adult life so i know what happens when you have a bad cell in a battery. So i took my phone into the store and explained what was happening and the young man got a volt meter and checked it and said the battery is fine and informed me it was a software issue so i explained again how it works fine when plugged in so it cannot be a software issue. so after some back and forth i said fine sell me one if youre not going to stand behind your word. then he said ok im the one whos trained in this, as he was ringing it up he said to keep my receipt so when it doesnt work you can bring it back (smart aleck tone) i said fair enough when it does work will you give me a refund on the bad battery. he just walked away so i put the new batt in my phone and low and behold it works just like new showed him from across the store the phone was working he said have a nice day.I will own up to loosing my temper and i slammed the old batt on the counter causing it to bounce off the counter (this embarrassed me btw) and if the young man reads this i sincerely apologize. how ever after being shown he was wrong he had an opportunity to correct it and stand behind their promise. seems like some employees need more training
Nice employees just unable to locate what I needed
Everytime I have came in the store they were friendly and helpful and had what I needed. Great store
Have stuff you need. Hard to find items. A bit pricey
Great service always clean.
Great service and knowledge
The worst customer service ever!!! I would urge people to not to call or go there!!! Very very rude people...this place should be closed down if you consider ethics!!!! I dont know why BEST BUY refers to this worst place???
Super fast AND OPEN!
They took care of my watch.
Fixing my phone screen was supposed to take an hour. After three hours they never called. I finally called and it was done they just hadnt called. My phone screen just randomly turns black now and I had never had this problem before.
Very quick at fixing a screen on a s8
Bought a AGM motorcycle batterie from them and it was great.
Excellent customer service.
Best prices for batteries in town
Very very helpful
GREAT SERVICE !!! GREAT PRODUCTS !
They had what I need at the right price
They fix cellphone screens and replaces batteries as well
I stopped in My I-phoned a battery It was that simple
Knowledgeable people...in and out
Very good
The best selection in Shreveport.
Had exactly what i needed and friendly staff
Very good service
Rude employee
Was great and quick
Service was good
Super awesome!
A variety of options.
Any kind of size
Gives a military discount.
They have batteries and bulbs
Not helpful at all
Excellent
Bad service