Best buy, the person at the door asked everyone that came in if they needed help and what they were looking for I was amazed that he knew exactly where everything was and was directing everyone to the right place he helped me tremendously get to the exact location and what I was looking for Great experience definitely recommended this spot
My granddaughters phone was acting up on our vacation. Called several places and this place said to bring it in. They went ahead and worked on it since we were just passing through. They were great.
They didnt realize they had what I needed in stock when I called, and it took their sister store to inform them. However, when they figured it out they were able to help me within a 2 hour window. The only concern I have is the phone now vibrates... differently. It almost seems as if its... off. You can physically hear it vibrate EVERY time it does, even if it were on blankets or in someones hands. Which was not the case before. Its more violent. Almost as if its a little loose? Im not sure.
Went to have my screen replaced bc I cracked it working and before I bought it in there everything was working my exempt my vibration but my speaker and my head speaker to talked in worked fine but when I took it up there to get it fix and went to pick it up my speakers didn’t work nor could anybody hear me or I couldn’t hear them at all Nd I took it back in there to see what was wrong and they tired to charge me 146 dollars to fix. My phone again when they are the ones who broke it in the first place y’all should be there one to fix it when y’all are the ones that messed up my speakers they worked fine when I bought it in till y’all messed with it. And y’all said usually the apple recalls A1660 model. Well my phone isn’t that model my phone is a model a1784 Nd like I said everything worked fine on my phone even when the phone was broken the people was able to hear me an I was able to hear them tell y’all took it apart 🤷♂️
I have had several encounters with cellphone solutions, from battery orders to phone repairs. Sometimes they have helped me resolve issues with no charge. I fully trust them with my repairs and highly recommend them to you.
Amazing service! My laptop’s speed has never been so quick! I am now able to get things complete without the stalling and buffering issues. The technicians know exactly what they’re doing. They also give give the best advice on several technical issues. They are my new “go-to!”
Replaced my phone battery in 5 minutes, and gave me a quick estimate and quote on a damaged laptop. Their prices are way more reasonable than Maccentric and they do quality work!! Highly recommend.
Good friendly service prices are reasonable for the service
Went today and Purchased the Protection Pro Screen Protector for my phone. And I must say Chris did an amazing Job. The Quality is excellent and I am very impressed with this. After weeks of buying Tempered Glass protectors only to have them dust up and smudge. I found the Perfect fit. I would highly recommend too anyone.Thank You Chris.
They did a fast and amazing job!!!! I had my kids with me took bout 30 mins He brought my phone out to me. And the price really wasn’t bad at all!! I didn’t get the young mans name but he was very polite :)
Great place to have your phone or computer or gadget repairs done! Most comprensive Repair shop Ive ever been to!
I called to see if they could replace my iPad screen same day. They said yes no problem, I just had to pay for the screen first and when it comes in they would call me to come in. They never called. I called 2 weeks later to find out what was going and apparently it came in but no one called. I took it in and he acted like I was crazy to think I could wait on it while he replaced the screen. If I didnt need it for my job I wouldnt care. So after they replaced the screen he tells me the screen must be defective parts of the screen dont respond and there are lines all through it. They said they would order another one and call when it comes in. Again never heard anything. I waited another 2 weeks and called back and finally the guy comes back saying it came in a week ago and to come on in. So I go in and the guy at the counter tells me its going to take at least 48 hours. I ask why it took the first guy an hour. He basically doesnt now how to replace a screen. So now I have to keep checking back until someone is there who knows how to replace a ipad screen.Update- so I got another iPad so I could drop this one off and they said they would call when its ready. A couple days later I get a call asking why I was asking them to replace it again and accusing me of messing up the screen and that they shouldnt be responsible. I tried explaining that the guy that replaced it told me it was defective and he would order me another one and have me come back and now they are trying to get out of making it right. Finally after being threatened with a call to the better business bureau he says he will replace it.
Chance did a fantastic job working on my phone. The first screen came in broken from the supplier (absolutely not his fault) and he ordered another that day and had my phone fixed the very next day. He also gave me a loaner device so I wouldnt be without a phone. Awesome customer service and a very well done job on my repair. Very happy customer!
When I tell you this place is amazing, you had better believe it. So courteous and fast! They had my phone fixed in no time flat!! I am not going to another place to have my phone fixed ever again! Cellphone Solutions on Youree drive is the place to go!!
Chance did a great job on my phone and had it fixed in no time! Courteous service and reasonable prices. Hes my go-to for any future phone issues!
I drove from Haughton to get a new phone battery because the place came highly recommended. The sign says open, but there is a clock that say “be back at 9:30.” Was here at 9:30 and waited. No one. Went and did a few errands and came back. Still no one. Going to the competitor across the shopping complex. Very disappointing.
Start and end here! I started at another cell phone repair store in town and was highly dissatisfied. Called Cell Phone solutions and spoke to them about my problems. The owner, Shawn, listened to me and resolved my cellphone problems. It speaks volumes when the customer actually comes first! Thank you Cell Phone Solutions!
Awesome customer service. They had to order my screen and they had it overnighted--and still way cheaper than their competition. You cannot even tell that my phone screen was ever cracked. It looks and works like new.
Fair price, friendly service, and quick turnaround on my repair. Chance, who I assume to be the owner, went above and beyond to make sure I was taken care of. I would definitely recommend using cellphone solutions in the event that you needed any type of electronics repair. 10/10
After not being able to get my xbox to show up on the tv screen after multiple trys i brought it up to Cell phone solutions Chris and Sean were amazing help got my xbox fixed and back to me in just a couple of hours, i cant thank them enough 😁.
This place is awesome !! The guy was so sweet and it didn’t take long at all to get my screen fixed!! Definitely will come back. I
The employee working today was very courteous and knowledgeable. He had an answer to every one of my questions and had a solution to all of my problems. He repaired my phone that I thought was unrepairable in 10 minutes!! I would recommend Cellphone Solutions to anybody with phone issues.
Some of the best service Ive ever had. Chance fixed my phone and went above and beyond to make sure it worked perfectly before I left the store! Very friendly, knowledgable, professional, and trust worthy! He fixed my iphone screen for a great price and had it ready shortly after I gave it to him. Would 100% recommend coming here for any kind of fix or repair.
Cracked my iPhone screen while on a trip out of town. Cell Phone Solutions was recommended by a Best Buy employee. They said they did iPhone repairs, which is technically true. They left out the fact that third party iPhone repairs voids Apples warranty. Apple stores and Apple technical support will refuse to repair the phone in any capacity from now on. When I confronted them with this over the phone, they said they dont mention that warranty voiding because there is no Apple store in town (true, but irrelevant). To top it off, the aftermarket screen is literally falling apart, the glue separating in the hot weather. Unable to repair it legitimately, they offered to replace my screen with someone elses cracked screen, so Apple wouldnt know the phone had been repaired by a third party. I refused to participate in a lie by omission. $150 wasted on a bad repair in another town, I now cannot even have Apple repair it correctly, but must pay an additional $300 for a completely new phone. If I had not taken my phone to them, I would have had an official Apple repair for $105. Cell Phone Solutions did offer to repair the phone again at no cost until it was right, but no amount of additional repair will restore my lost warranty.
Wow!! This guy was awesome! He was super helpful and knew all the in’s and out’s about my phone. I would recommend 10/10. Let’s just say anytime I have a phone issue, I know where I’ll be going!
I am giving Cell Phone Solutions two stars instead of one because of the turn around time. It took them about 45 minutes to fix my screen. However, ever since I got my screen fixed it has been lagging. I called and they told me to restart my phone, which fixes the solution for a few minutes before it starts lagging again. Sometimes it is even difficult to type on the screen. I am not sure if this is due to the type of screen they used or if it was not properly repaired. Its quite frustrating trying to type things but struggling to do so. My screen seems to have a mind of its own at times. It just randomly types numbers, letters, and even calls people. I am so frustrated with this screen.
Really great, quick and easy service. I felt comfortable leaving my phone with the service tech and am satisfied with the follow through care he offered!
Best cellphone and tech repair spot in all of Bossier / Shreveport. Wouldn’t trust anyone else with my business or my devices. I’d fly to Shreveport from NYC.
I took my phone back four times over two weeks because the first five screens they replaced did not work properly. Initially I was reassured that aftermarket screens aren’t as good quality as Apple screens. One screen they replaced cracked while it was being installed on the phone.Despite the poor quality of many of their products, the guys were able to find a screen that worked and was of good quality.
Big shout out to the guys here a Cellphone Solution, great job on taking care of my phone and plus did it in a timely manner.
I would not advise taking your phone to be repaired here if you want honest, quality work. Me and my husband took his Galaxy s8 plus there for a front screen repair. When we got the phone back the back glass was shattered (which was in perfect condition when we brought it to him) and the sim card tray was lost(which we know was in there before bringing it to him) also the screen isnt completely installed... (Will post pics) When we asked about the back glass being shattered he said thats just what happens you can get a case. Offered no discount, no apologies. Just completely non chalant and even argued with us... We paid 305 dollars to get the front screen fixed just for him to shatter the back screen.
Very good service. I actually went to get my cell phone screen repaired and ended up buying a galaxy s5 which came with a 30 day refund or exchange warranty. They also sell and buy phones. Very friendly, fast, and efficient staff. I plan on taking my IPad there to get the screen fixed.
We have done business with them several times and had a wonderful customer experience every time. Their staff is very knowledgeable and capable. I would highly recommend them!
Chance is awesome! Super fast fixing my cracked screen and affordable with great customer service!
Knowledgeable, friendly staff. Quick turnaround on fixing my cracked screen. Had a small issue post repair. They were more than eager to resolve it and did so in a timely manner. I would go there again for service. Thanks!
Great service, great prices and quick.
Great customer service! Very accommodating and nice! Did a great job!
Fast (under 10 minutes) and a great price for my IPhone SE. Highly recommend!
Great work! Nice staff! Very happy that they are so close and they got my phone back to me quick!
Great customer service. Quick turn around time. Very professional.
Great customer service and fast service. I needed a new screen for my cracked iPhone 6. Was in out and in less than 15 minutes.
Went to fix my iPhone 6plus they ended up making it worse and my phone stopped working. Told that they would replace my phone. Its been six months and nothing changed. I called their office hundred times and never got a proper reply. Always they come up with a story, texted their owner and he said he would pay me cash, and dint happen either for 3months. Now I ended up buying new phone with my money. Worst customer service and owner who couldnt stand on his word. Useless place.
Some of the staff are unprofessional and come off as rude. They buy very cheap parts and throw them together on the phone. I have visited this place twice because I believe in second chances. The second time, I Was quoted for $140 to fix my camera on my Galaxy. Was told that the camera is very expensive and they were giving me a deal I declined and found several OEM cameras for less than $25.
I had a cracked screen and they put a new one on my iphone 6 plus. Two months later my phone wouldnt work properly but they refuse to replace the screen. The techs at the Apple store told me that Cell Phone Solutions uses cheap screens which cause problems. Do not go to this store!!! A Waste of money!!!
Great service, they estimated my water damaged phone the same day. It couldnt be fixed, but I supposed that was my fault for washing it in the washing machine. Good service, and a good price compared to others. Most places wouldnt even look at my phone today
Absolutely Apple only. Dont go there if you are looking for anything Android.
Sounds good to me. Less than 30 minutes to fix. Im game for that!
I had a screen replaced in 15 minutes, friendly staff and great customer service. They can repair your phone fast!!
They replaced a battery in my phone in 14 minutes! Thats what I call service. They did an awesome job!
Went to several diffenrt places to fix a audio problem on my phone, finally went to chance at CPS. He was very professional and honest! Wouldn’t go any where else
Very hard to find good service these day, especially with cell phones and the cost of replacing a phone, in one day cell phone solution repair the glass on Samsung phones, well done, thank you
Fast phone repair & great customer service - these guys are the best!
This place is amazing. Fast friendly service with a great atmosphere!
They were able to restore my water damaged phone and back it up after another company told me it couldn’t be fixed.
Cell phone solutions is an okay place, ive gotten my phone fixed twice from here. BUT both times I have gotten home and after a few days, something else begins messing up. They put the hard exterior (covering the boards) over my sd card and I had to go get AT&T to get it out. The other time, i had to go back because when they fixed my screen, the front camera was absolutely dirty! Couldnt even take a picture the lens was so dirty!
Assisted with a cell phone problem and helped us change out the phone without losing any internal information. Quick and personable service
Phone disconnected. Ordered a battery and they closed down before receiving it. Shady mf
My sons Ipad broke right before a road trip to Dallas and Chance at Cell Phone Solutions had us in and out with the lowest price in town! Thank you!
90 day warranty is a joke! They use cheap screen replacements that DO NOT LAST!! After replacing the screen 3 days later it started messing up. Manager didnt even bother to try an help.
Terrible service. Waiting on a screen repair part 3 weeks and still waiting. The owner keeps blaming Fed Ex. Bullsh...
Good quick service
How much is it for an iPhone 6/plus ?