I have used the wonderful people here many times & they are always terrific. Lately I have had to be a regular customer & Blayne Small has helped me out repeatedly. There are not enough words to say just how much he has accomplished for me & always with a great attitude. He is wonderful!!
I was told that my pictures on my mobile could not be retrieved. I was devastated at losing pictures of my children from years of accumulation. I was surrendering to the fact they would be lost, but decided to try CPR as one last effort....and they came through!!! I am grateful for kindness, professionalism and for saving my precious memories, that they were able to retrieve and transfer to my new phone. Not to mention a reasonable price. Thank you.
Prompt service. Lance had my cracked iPhone screen replaced in about 30 minutes. Battery replaced as well. Screen protector nicely applied. So happy they were available.
Great customer service. Fixed our cellphone issues. Lifetime warranty on the items we purchased. Do not hesitate to use their service. Excellent business.
Great place and customer service.not sure why I didn’t go in sooner. They carry legitimate factory quality parts with warranty’s. A little pricey. However, you definitely get what you pay for! Not to mention absolutely lightning speed on repair time! Overall excellent people, place and products.They have earned my business and I will gladly pay them over the competition. I recommend anyone in need of cellphone/ tablets or smart screen device repair Completely stress free and impressed with the quality of work/product installed. Smooth! Cheers CPR.
CPR Cell Phone Repair, brought my Samsung Galaxy A50 back to life when it was left in a rainstorm and the battery would only charge to 3%. I had to use a portable battery pack to be able to transfer my 14k pictures to my SD card properly and attempt to add them(unsuccessfully) to my Terabyte storage on Microsoft One Drive. Within 2 hours, my phone battery was replaced and I was given excellent customer service from this shop. Super friendly, cordial and very professional. I HIGHLY RECOMMEND THEM!!!!!!!! ~♡~♡~♡~
They were very knowledgeable and were able to get the phone working which had a password and she couldnt remember putting one on. Thank you CPR.
Couldn’t be pleased with the professionalism and exceptional work that CPR did for me.I highly recommend them!
Blayne was amazing. Took time out of his day to help me hook my Bluetooth up to my truck. I will never go anywhere else
Quick repair time & offered less expensive repairs. Will definitely use them again when needed!!!
Very pleased with Mr. Blain… he is very professional and knowledgeable.
Had two iphone screen protectors replaced. Very fair price and took about 10 minutes. I have used CPR in the past and will continue to use this business.
Guys did a pretty good job of fixing my phone. Just not great experience from a lady that worked there. SheRefused to give me and husband back my phone due to their lack of communication. She also was trying to go threw my phone to check a email, until my husband told her to stop. So due to her I will not be going back there.
Dropped my phone and cracked the face on my phone. I just happen to be looking for a repair service. And as I saw the cell phone repair service I walked in and asked could they repair this type of damage. The customer repair technician said yes. Today The technician called and said the part was in and that it would be between an hr..to 1 hr. and a half. It was done in less time as stated. And the phone looks better now than it did before I dropped it. I am totally satisfied with the service I received and will pass on the information concerning CPR Cell Phone Repair. And thanks again.
The sales associate that helped me the day I came in was so nice! I am not sure of his name, but he was wearing a blue jean cap. They replaced my screen super quickly, and my phone screen looks brand new! I am so happy I did this instead of buying a new phone! I had a good experience! Thank you so much for your help!!
Our son broke his screen on his phone. CPR cell phone repair was great, they ordered the parts needed and had the phone repaired and back in new condition in just three days. Highly recommend them for any cell phone repair.
Gabriel was very helpful! Thank you!!Easy and fast!! Would recommend them!
Fixed my son’s Nintendo switch, very helpful.
The manager was very helpful and did not charge me for what he could not fix. He was honest. I will go back he has gained my trust!
Very quick and professional. Good prices.. Would recommend.
This place is an absolute joke and I highly advice customers to NOT come here. I had an issue with lines on my iphone screen so I paid over $200 dollars to get it fixed. The lines were still there so I took my phone back. CPR said there’s a warranty and they could fix it for free. I leave my phone then they call 30 minutes later saying I miraculously have water damage which voids the warranty but I can pay another $200 + to get it fixed... This place is a scam and does not fix issues. Go somewhere else!
Very good service my I cell phone was fixed on time and I also picked up a cool case
Have used them twice! Highly recommend
Store was clean and not cluttered. Associate was very polite, helpful and knowledgeable. Phone was ready on time.
Gave me a time limit to return back to the store after dropping off my phone. I return to find out they hadnt restored the phone to complete functionality and would need the next day to fix it. This resulted in me having no phone that day which I needed to do my business, putting me in a very difficult and stressful position. I understand that things happen, but as I had in mind that I was dealing with people specialized in their craft, I am severely disappointed. Only reason why its 2 stars and not 1 star is cause they came through for me in the past.
The place doesnt exist. Drove all over and finally called, never got anyone on the phone.
It would’ve took me a week or more had I turned it into the insurance company I found out about this place took it there they had my pump fixed the very next day this place is awesome are really recommend it
Customer service at it’s finest.
Help unlock 🔓🔓 my iphone.
I went for a connect to itunes repair, it took 30 minutes and $9.99! If I leave it up to my son I will be returning here for sure🤣Customer service was great, I recommend 👌
Great service fast and easy. Great communication and great customer service. Thanks!
The technician was nice and resolved my issue in a timely manner.
They have put 2 IPad Pro screen protectors on for me. The first, was a paper screen protector that was supposed to make the screen feel more like a notepad. I used it for about a week and ended up deciding to go with a typical tempered glass protector. They installed it in about 10 minutes and did another fantastic job with it. They are very kind and very quick! They do fantastic work. I can’t recommend this place enough.
These guys are excellent! Matthew is the man! I’ve been here three times, and walked away satisfied each time. They don’t promise what they can’t do, but do everything they said they would. I bought a phone from another repair store, and they went above & beyond making sure it was in good working order, even though they weren’t making any money on it. I trust these guys. They know what they’re doing. The GM himself came out and took time with us, too. Great guy.
Didnt have glass for phone bug directed me where to go
A friend recommended CPR to me & I will definitely recommend it to others! I actually called first to see if they could work on me Apple Watch series 1. They were so nice & helpful on the phone and told me they could take a look at it & probably help. I came in on a Saturday afternoon, was greeted as soon as the nice lady working the service desk saw me. She took my watch to the back & was back in 1 minute letting me know the issue & that they can fix it. And it was WAY cheaper then Apples repair price! And I’ll have it back in a few days instead of a week+.... PLUS they give you a 6 Mo warranty on their work! That’s awesome!
After I called to let them know I was running late, the staff was still glad to accept my phone for screen replacement nearly 35 minutes before they closed. They were polite, professional, and made sure I understood how the water exposure indicators they observed would cancel the warranty on their work, which I accept as unfortunate, though understandable. They even honored a nice little discount I mentioned that I saw online.Happy Customer, will be back
Have a cell phone issue? STOP and don’t think about anything else but taking it to Cell Phone Repair! From the moment I walked in to the moment I left it was an excellent experience. The atmosphere was so pleasant as they played Christian melodies. You know you made the right decision when everyone who comes in and leaves is so pleased with their business. I would compare CPR to Chick-Fil-A for cell phones! Great place and thank you so much!
The prices were fair and the store was calm and clean and the employees were very nice, but I can only give this store 3 stars because of the quality of the screen repair I received. Lots of adhesive was left over on the edges of the screen and the home button kind of sticks now where it didnt before. other than that no complaints
Had to make return visits 2 out of 3 times I used them. Update ....5 days after return visit they still did a terrible job installing rear camera glass. Thumb print on the inside right over the camera and very dirty camera lenses ....camera is useless now! As well as improper alignment! This happened twice in a row even after complaining about them installing glass with a scratch over the lense! Very disappointing ☹️
Took me 4 different calls for them to answer with a representative. Customer Service and pricing is reasonable plus didnt require scheduling an appointment.
Very knowledgeable and fair prices. I use them for all of my cell phone repairs.
Came in 30 min before close and they got it done that day within 20 min!
CPR Cell Phone Repair in Shreveport is great. Helpful and they have great customer service. I was going back and forth between AT&T and a Mac store trying to troubleshoot what was wrong with my phone. Turned out to be a hardware issue. John at CPR knew exactly what I was talking about, he helped me understand my options, and fixed my phone in a matter of minutes. The price was just right too.
After 1 hour of listening to the staff discuss with a non-customer the bars to hang out in, I along with another customer, left. Neither one of the two employees gave me nor the other customer the time of day. I will never go back there. I had my repair done at another business.
Right now it’s a 2.5 star due to no updating per request. I dropped the cpu off Thursday 3:30 pm. It’s Saturday 10:39 am and it’s still not fixed. I’m a little nervous because they are closed Sunday and I need my cpu Monday for class. I have a job waiting afterwards. I called staff said it was ready, I go to leave, he called back saying it’s not and it will be another 6 hours. I’m nervous 😟
These people are very honest dealers. I have been using them since 2 years. Sometimes for minor problems with computer, they repair and and do not charge. I was surprised and pleased with their honesty
My job is on the road. I shattered the screen on my iPad a couple of weeks ago and have had a heck of a time trying to find someone that could fix it on the fly. Call these folks on Monday, dropped it off on Tuesday and I am picking it up here on Wednesday. Awesome! Are used it so much for my work and now I will not have to do without it anymore.
Usually when I go into to fix my screen its nearly $200 with the added diagnostic fee. At this place I always spend under $100. Not to mention, I didnt tell them I had a broken speaker, but they went ahead and fixed it for free! Excellent service, fantastic staff. My new favorite place to go. (I break my phone A LOT.)
Showed up to get a screen replaced on an iPhone SE! The lady at the desk is super super nice! Great prices and great service!
If you are in need of a fast and reliable replacement/repair then this is a great place. Both my dad and I had our phones fixed here for a very reasonable price. The staff are very friendly and helpful. They even do some of the more off brand phones (like my one plus 3).
They did a great job. My screen was cracked beyond repair. They ordered a replacement from Samsung and called me a week later when it came in and it was replaced in a matter of 4 hours. Very polite and a nice facility.
Friendly, professional, and knowledgeable staff in a clean, modern facility with customer amenities. Their work was impeccable and fast, with great tips and reminders on how to properly care for my phone. Levi is an aspiring Assistant Manager who genuinely cares about his work and his customers! Little pricey, but well worth it. 10 out of 10 stars!
Quick and easy repair
Nobody really came out of the door for a while. I did get my phone fixed, and they did a great job with that, however the service can use a boost.
Staff was great! Gave me all the options before letting me decide what I wanted & was very affordable. Matt also was very timely with my repair, 10/10 recommend.
Excellent service. Very fast and an extremely good job. The staff was professional and attentive to all questions. They did not over promise and under deliver. Great service. Great job. I do recommend and will use again.
I was in yearterday with a problem with my phone. These guys were GREAT - friendly and courteous. They fixed the problem in less than 20 minutes and the fee was very reasonable. Cant say too many nice things about these guys. Thank you,
They were super helpful and really fast with the phone repair!
My brother just had his computer get a windows update and it caused his computer to not turn on so we took it to CPR and they said they had it fixed a day later, we get the computer home and the same problem persist. We called the store and all they said was sorry bring it back.
No wait time. Convenient to my home. Reasonable price & turn-around time. Very patient, knowledgeable techs. Will rely on them again for future isssues.
Excellent service. Was given a n estimated repair time of 1.5 hours and they cut that in half. Phone looks brand new. Very professional and courteous, highly recommend!
What a wonderful experience! Friendly, professional and resourceful. I needed a phone today and they had one another customer had just turned in. I gave them the price and what I needed, all over the phone, and they gave me kindness, understanding, patience and a phone in pristine condition! I will definitely do business here again!
My family tends to be rough on our devices. This repair shop has put up with us, and all of our broken screens, for a while now. I truly appreciate the work they do. Theyre fair. Theyre honest. Theyre competitively priced. Cant complain one bit.
Heard about CPR from my parents and the great work they had received on their phones. Brought in my computer that had crashed due to a bad update and by 2pm the next day my computer was fixed and ready to go.
They revise my iPad and my laptop and didnt charge me for anything. That was really nice of them. And I would come back. Thank you
We went there today for my note5 repair and their services was surprisingly excellent. Exceed my expectations! From the staffs to manager were professional and polite, take responsibility without any questions. Clean environment and a little entertainment area that you can enjoy while waiting. Definitely recommend for this new management!
What a great experience bringing my shattered iPhone to CPR Cell Phone Repair. Savannah was single-handedly receiving customers. The best customer service ever. Eddie was quite polite as well. The repair is EXPERTLY done!
Lance and Matthew did an excellent job replacing the screen on my Note 8. After running into a small issue with the back glass, they were able to fix everything and even offered a discount for the minor setback. Satisfactory experience.
My IPhone stopped working and the MAC store couldnt help. MAC referred me to In & Out where they fixed my phone quickly. The guys even remained open past closing time (7 PM) to ensure I got my phone same day. I would recommend and return. Thanks gents
I recommend this cell phone repair shop to anyone and everyone! They paid me well for my iPad mini 4, and they replaced my iPhone 6s screen for cheap! They even gave me a glass (not flimsy plastic!) screen protector for a GREAT price.Im coming back soon to have my battery replaced. They offer such a great price for that.This place has low prices and high quality services. The owner is very nice. Thank you IN➡️OUT Smart Repair !! Im glad I found a competent tech repair company (: Ill be coming here for all of my tech issues.
In & Out Smart Repair is, by far, THE place to go for device repairs! They provide a friendly and courteous atmosphere & the customer service I received from Robert was excellent. They installed a new screen on my phone in a timely manner, at a very fair price.
They’re very quick with repairs, prices are good. I like that they’ll fix any electronic you may have issues with and their screens come with a warranty when you get them replaced. Would recommend.
Literally have the worst luck with phones but this place always goes above and beyond for me every time I have a problem. Highly recommend them to everyone. Staff and mangers are really helpful and care about the quality of business you receive. Fast and reliable !! Ive been to a lot of repair stores and this one is by far my favorite. Wont be making a mistake if you stop by for some service
They are friendly, helpful, knowledgeable, and great customer satisfaction! I recommend them to all my friends and acquaintances! Very impressed with everything I have brought to them!
This place has made a complete turn-around! With new owners & new management, they have a great atmosphere and awesome staff! Its like a complete over-haul! They even offer price-matching and corporate pricing while providing a life-time warranty on all repairs!! HIGHLY RECOMMENDED!!
My phone crashed last night due to some sort of software issue. On it were pictures of my dads 92nd birthday celebration, that had not yet been backed up. Eddie went out of his way to save the pictures, although it would have been much easier for him to just erase the phone and restore it. An hour or so later, the phone is working and all pictures are there. ALL FOR 10 BUCKS!!! CPR Cell Phone Repair is the place for fast, reliable electronics repair at a great price! THANKS EDDIE!!!!
These guys are above Top Notch Eddie Prestopine and his associate are two of the most knowledgeable and professional young men I have ever met...to say theyre good is not justice. They are OUTSTANDING in every aspect. If you use any other company besides CPR, you are doing yourself a disservice.Great job guys... !!!
Great website, great work, and great service. Looks like theyre a bit understaffed though. They took quite a while to get to me since they had only one receptionist.
Do not go!!!Went around November of 2015 to get a new screen. It looked great until around January it started popping out again so I left it. Now I took it to another place in town and they said it wasnt put on correctly and that there were screws and important plates missing from inside my phone! I will never go to In &Out repairs again.
I LOVE CPR in Shreveport! They are the nicest and most helpful place around! They have saved my phone and repaired it back to new new mulitiple times!! Thank you CPR!
They lost our computer charger and made me drive all the way home to get the computer it goes with in order for them to find it when I had already been visited the store twice. Super inconvenient. They are clearly very disorganized and the customer service is not great- nobody knows what’s going on.
I thought my battery was gone in my phone but it wasnt. They fixed it in about ten minutes and its working great. These guys are awesome and are very knowledgeable I would definitely recommend them
Best customer service EVER! Knowledgeable and explains things thoroughly and simply. Definitely recommend them!
I had a problem with my iPhone charging port. I came in expecting to pay $70 to have it replaced. The guys at In & Out looked at it and said it didnt need to be replaced, just cleaned up some. They did it in about three minutes and at no cost. Integrity goes a long way. Thanks, and Ill be back for anything I need in the future.
They are the best people to run too. Always knows what to do. They really saved my family a lot of money
Theyre very experienced at everything Ive needed done...
Thanks so much for the quick/friendly /professional services @ CPR! Will definitely recommend and always be a repeat customer for repairs and purchases.
Finding a place to fix a cracked phone is one thing but finding a store that can answer all your questions and provide excellent service is in a tier all its own. We got helped by John and wow did he do a wonderful job. Bring him ALL of your broken phones and you will not be dissapointed. Thanks John :)
The guys who assisted me were courteous and friendly and had my phone repaired in a timely manner
Great Customer Service. Very knowledgeable. Quickly fixed two iPhone issues with a reasonable price. Thank you
Have taken several phones to them for repairs, repairs have always been done professional and work perfect.
They got my phone fixed fast and for a great price! Staff was great.
They r closed
Went for a job interview.. looks to be the best place in town for gadget repairs!
I damaged my Galaxy Note 5. Paid for overnight shipping for parts. The next day I was up and running. Great customer service. This is the only place I will recommend.
This store is AMAZING! I have been here a few times and EVERYTIME has been pleasant.
Ask for a guy named Eddie. Hes the best. Always knew how to fix my problem right away or in a very short period of time.
I just left this place the customer service they offer is far better than any other place I have been to. Matter of fact I waited at simply Mac for 30 min before leaving and not being helped. I stumbled upon cpr. They cracked my screen during repair and without a second thought replaced my glass protector, screen and cleaned my phone without charging. The only thing I was charged for was the original camera repair. 5 stars all the way. Will never go anywhere else.