Service was good, security of unit was good only bad thing we had 2 dead rats in our unit when we moved out π£
Awesome service and security! Five stars
Good monthly rate, good facility for what I needed.
Employees went above and beyond and were extremely helpful with all of my questions
Always so friendly and helpful. I love how clean they keep the area. Ms. Lisa is always so helpful with any questions I have.
The employees where very nice and helpful
Excellent service and free lock too!
General manager knows the business and is very helpful.
This was my first time using Cube Smart and will definitely be my last. My items were in storage temporarily and when I went to get them I now have beetles in my boxes! Now I have to pay for pray control to treat me home due to negligence at this location!
Great general manager very knowledgeable.
We are military and have stored belongings at this location. We had no issues during our PCS to Europe. We were able to manage our payments and storage units easily from afar. Upon our return, management worked with us and made special arrangements related to charges when we couldnt return until 3 days after our monthly renewal was due. It was very much appreciated!
I had a really great experience here! I had no idea what size storage unit I would need and Kristin was extremely helpful! We talked through what type of items I had and she used her knowledge to help me figure it out. She also showed me the unit and gave me a better idea of how things can be stacked and placed so that I donβt need to rent more than I really need.When I told her I would have to get back to her with my decision she did not pressure me into just getting it anyway and still told me to give her a call if I needed any more help, whether or not I would use this storage or not. Before leaving the premises, I ended up going back in and reserving the unit, partially for the really good deal but in huge part to her customer service. It was simple and easy. And to top it off, when I told her I loved the color of the marker she used to highlight important points on my invoice she let me HAVE the highlighter! (I have a minor pen/marker obsession lol).Great customer service Kristin.
Every associate I interacted with was very friendly and professional.
I received excellent customer service from Kristin and Trudi. They were knowledgeable and clear about the services offered by their CubeSmart location. Highly recommend
Kristin was very helpful. She showed me several units to help me pick the right one. When it came time to rent unit she made the process very quick and simple.
I recently opened a new unit at this location and I wanted to say how happy I am with the security and the service. Trudi, the manager on duty today, is friendly, knowledgeable, and courteous. She helped me find the best unit for my needs and explained how to get the best deal possible. I will recommend CubeSmart to my friends and family and I urge anyone in need of this service to stop by and find out more. You will be glad you did!
I have used this storage property for years and only now I feel a need to review. Kristen(and it maybe the wrong spelling my apologies) is simply the BEST. She is always kind, patient, and she remembers me. Any time a client can feel valued even in the least you will always have that clients loyalty. Thanks again Kristen and I will give you a payment call in the upcoming weeks.
Great secure place to store your stuff. Very well maintained. Staff and management are always so very helpful. For sure a five star rating from me. I encourage you to use them for your storage as well.
Awesome place. I have two units now, as business has grown. Clean inside units and the grounds are always safe and clean. Trudi and Kristin are very helpful. Never had a problem and best price for this vicinity!
Richard and Trudi were very friendly, nice,and outgoing. I love the 24/7 security. I highly recommend this location. Low traffic area. Easy access. Great prices!!
Management is always very helpful and friendly. Ms. Trudie is kind and professional. My husband and I use our unit occasionally and have been customers for years and would recommend cube smart to anyone for short or long term storage.
Neat and clean.
Kristin was very helpful in explaining the different storage units that were available at her location. I was only looking at the time, but Im sure if I do decide to store my items, I will be using this location. She was very friendly upon entrance and even opened the door for me. She recommended several of the items that CubeSmart sells that would ensure that my storage is well protected. Thank you for all of your help Kristin!
Great service. Kristin and Trudi give great customer service and are always there for you when they need you. Wouldnt store anywhere else. Great prices also.
Very helpful and made the move in and move out process easy!
Just as a fair warning to everyone, since the facility managers wont say anything about it; this place has break ins multiple times a week. We had no idea until it was already too late and our unit was broken into. Even the police we filed our report with urged us to have our stuff moved because theyre called there for break ins atleast 3 times a week. The people who work here dont care. They wont even allow the police to view security footage to help out. We know we most likely will never see our items again but the least we could do was let others know before you decide to rent here or have your unit broken into
Nice facility. I have setup auto pay multiple times. For whatever reason, I have received calls 2 Saturday mornings in a row, before 9am, stating that I owe late fees.My response, I setup auto pay when I rented the units just like with the other unit that I already have.Their response, Im sorry but we dont see where you did.My response, you set it up and said that I was good.Their response, you owe the late fee.My response, Because you screwed up?Not only did I set up autopay at time of rental, but I also did it again last week over the phone; the day my rent on one of the units was supposedly due. Meanwhile, the manager just sits at her computer and looks lost while they steal money 2 weeks in a row because they screwed up.
Trudy was so helpful! Great customer service. I have had my unit for a year and I love know its safe while I live out of town. Highly recommend!
The friendliest place to store all kinds of stuff. Quick getting in and out. I love it. You should try it and you would too.
Ive Been a customer of cube smart for a few years now. Always friendly and goes above and beyond helping when Ive needed it. I would highly recommend to anyone needing a safe place for their treasures.
Fast, friendly service . General Manager, Kristin, does an amazing job ! I highly recommend cube smart !
Very very nice and helpful. They made the process so fast and easy. Units are in perfect shape and very clean. Highly recommended!! Best prices around!!!
We rented a storage unit from them and everything was very easy. The manager, Trudi, was incredibly friendly and helpful, and the unit was large and clean. Theyre also very convenient to I-49 and Bert Kouns.
Super trash!!!!! Ive never seen so many lies in my life all these comments have to be from the staff. My unit was broken into by one of the staff members after they went inside of my storage when it was past due about 3 days, only because I was out of town working in Texas and it slipped my mind. If anyone want to challenge it I have the pics and the letter to prove it as well. The letter they sent was sent to me late and it was suppose to be list of everything that was in my storage, but the items that wasnt listed was all the items that was taking. Quite weird right. Funny thing was they made it seem like I took the lock off, and called me a told me I needed to put my lock back on my unit. Yea right. I made a post about it on Facebook and over 15 people states the same thing happened. I threaten to have the police come then I was giving a full refund for the months I was there. So I know for sure these comments are a bunch of baloney and lies! Its not that safe at all.
We have used CubeSmart for a while now. They have always been so courteous and beyond willing to help. Great place with great people!
I appreciate great customer service! I came in to get information and pricing and the staff was very helpful, knowledgeable and pleasant to talk to. I will definitely use CubeSmart in the near future!TJ
Mrs. Kristin helped me all the way from getting me the cheapest rates, to helping me jump off my truck after I ran my battery dead listening to music. They have first month free and if you refer a friend they will give you half off on your rent so come see Kristin off of Bert Kouns they have southern hospitality and amazing rates
Trudy (manager) was excellent! She got me in and out and a great unit!
Great place great people very courteous & professional highly recommend
Everything was so easy & Staff was very polite. Thank you so much for all you did to make my move enjoyable.
Mrs.Trudi was very professional and made sure i recieved the proper help in assisting me today on getting my storage unit, very satisfied customer thank you.
They were AWSOME, They have helped me tremendously. I would highly recommend them anytime. They are courteous and very nice.
Trudi was so kind and helpful in booking our storage unit. Friendly service, great prices, easy access to facility-Cube Smart is a no brainer for any storage need!
Very friendly service. Very clean facility. Well done. Thanks. I highly recommend to everyone.
Great service!Kristin the manager was very helpful and courteous A+
Helpful and knowledgeable staff. Highly recommend.
Trudi was wonderful, very helpful and courteous, went out of her way to be helpful!
Excellent place. Very clean and priced well. I have stored my boat there for 2 years now without any issues.
This place is absolutely amazing and Trudi was very helpful!
Great service and friendly people. Will definitely be storing with them in the upcoming months.
Super experience! Miss Trudi took great care of me and made everything so easy while explaining everything to me!
Good storage unit with helpful staff and management. The property is well kept and maintained.
Very clean and secure. Friendly staff
Very good experience, very professional. Places is always very neat and clean and friendly service.
My experience with the workers Richard and Trudi turned out to be wonderful.They were very knowledgable in answering all my questions. I would recomment Cubesmart to my friends who need a good place for storage.
Trudi give you attendanceThat make you feel great!!!
This was the fastest and friendliest service Ive ever had. Thanks Kristin!
Love this place.. the service the employees most off all the PRICE ... ππππ
GM is great and very informative...
The people are helpful and friendly.
Cool place to store things
Ms. Trudi is the bomb. She helped me with everything and had GREAT CUSTOMER SERVICE!!!!!
They are great and do an awesome job
Friendly staff. Great facility.
Very good secure storage
Great storage
Awesome service.
This place is amazing