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AT&T Store
1313 S Main St, Sikeston, MO 63801, United States
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AT&T Store
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Na
Review №1

Walked in was helped by staff closet to. Their device was down so he manually worked on my order. The reason was resolved completely.

Se
Review №2

I walked into the store with a box of phones and a mess!! CJ greeted me at the door and listened to the details of my situation. He helped me sort everything out. The few things that he couldnt help with, he got Noah to help with. They were both very nice and very helpful! They made sure that I left the store a happy customer!!

Am
Review №3

Recommand seeing CJ. Very helpful with ordering the iPhone 13. Answered all my questions. Was extremely helpful.

Sh
Review №4

Im not sure of the gentlemen name but he was great an knew what he was doing. He was very polite an nice. Between 1 an 10 and 10 being the highest I would give him a 10. Thanks so much for your help. U did a great job.

Ky
Review №5

Store staff was professional and courteous. The amenities for my phone was very good and prices were reasonable.

Db
Review №6

This service is a joke DO NOT I repeat DO NOT switch to this service I paid my money going on two weeks ago and have yet to watch tv the messed up my password tech lied and said he came out to fix it now they saying it a be another week to fix my service ima see how long it take to return my cash I would never ever refer anyone to this service horrible

Je
Review №7

Chris was very respectful and new his job very well and very fast answering all of my questions and showing me how everything worked

Kr
Review №8

I ran over my phone with the lawn mower and I was panicking because our businesses are associated with my number. I ran to the Sikeston store and within 20 mins I was walking out with a new phone and all was well again. I couldn’t have asked for better service!!!!

Ma
Review №9

I loved the honestly and customer service skills Mackenzie and Jessica were very helpful unlike cape

Li
Review №10

The gentleman that helped us, was awesome. Hes the nice person we have talk to here in Missouri.

Be
Review №11

McKenzie was super sweet, took her time with me, explaining Everything and answering All my questions and just a great person to deal with. Went above and beyond to make sure she took care of me.

Pa
Review №12

The guy was not on top of the phones. Didnt act like he even wanted to bother with helping my wife and I.

Ro
Review №13

I entered the building angry with my current situation with Att. Jessica took the time to see what my issue was, and see how she could help. She not only saved me A LOT of money but she went above and beyond to make sure that I left a happy customer! Great job Jessica!!

No
Review №14

If the rating system could be higher id choose anything beyond 5. My dude Joshua Shidler went above and beyond to optimize everything as a whole. Ill be asking for him specifically anytime I visit his location from now on. 🖖😁

Jo
Review №15

Cj was amazing! Very sweet and helped with getting my screen protector put on! Definitely will come back should I need any help with anything else!

Re
Review №16

Great customer service! 👌

Li
Review №17

My visit went very well. The gentleman assisting me was very knowledgeable and got everything I needed done and more. Other members of the staff also chatted with me and we had a good time. Thank you to CJ and everyone else there for excellent service.

As
Review №18

CJ was very helpful with everything! He’s very fast and got the job done right the first time!

Fa
Review №19

This trip in has changed my mind on AT&T In store customer service. I worked with Madi and Noah and they were amazing! Answered all my questions and helped me find the absolute best options for my needs.

ch
Review №20

Jessica and Noah really treated me as family. Jessica took the time to explain and set up everything for me. True hospitality and professional service. I highly recommend them. I can’t express the gratitude for her service and her time. She went above and beyond her job duties. There needs to be more like her.

ki
Review №21

My sells rep was very helpful in getting me the new iPhone 12. She was easy to talk to and even helped my girlfriend with her phone issues

Ci
Review №22

Very nice employees clean business

Je
Review №23

Joshua was a great help, very knowledgeable and he informed me of some great savings!

Ka
Review №24

Kyleigh and Madison were phenomenal !!!! Excellent customer service and great personality

T
Review №25

The time and effort put into helping set everything up was amazing! Thanks again CJ.

Fe
Review №26

How about a one day sale on At&t prepaid phones.. ♥️. It would help us who are on a tight budget..🙏.... Also The Young Man who Helped me was Awesome!! 😇

Sa
Review №27

CJ Vickery Helped a ton !! got the phone i wanted after trying for weeks!!

De
Review №28

Jessica was fantastic!! She helped us whenever we needed to open new lines!! She let us in on deals and actually helped us save on our bill!! She is tremendously great at her job and would go see her again on my next upgrade!!

Sh
Review №29

We have been in multiple times to get our watches and phone fixed and was always sent home and told to call another number to have them fixed, finally went back and asked for Jessica Fair and after about an hour or so she had all the phones and watches working. She is absolutely the best and would definitely be using her in the future.

Un
Review №30

The lady who helped me I believe her name was Alexis?? But she was very helpful!! And so nice ! Great service 😁 she went out her way to help me and my boyfriend and I also left happily with exactly what I came for.. a new I phone 11 ❤️❤️

Th
Review №31

Was really good experience. CJ was really helpful and nice. Ask for CJ

Ca
Review №32

Great experience with C.J. Such a friendly and patient person. Highly recommended.

Jo
Review №33

CJ was excellent and really helped take care of us in a very quick and efficient way!!! i would highly recommend him to anyone!!

Br
Review №34

We was helped Jessica! Super great worker and helpful! We were there for a while and she stayed patient the whole time!

Ke
Review №35

C.J. Was really helpful with getting me an iPad and setting up quickly without any issues.

Ji
Review №36

They were no help. Im from about 2 hours north and I just recieved a replacement phone from assurion. It was malfunctioning and I took it their and they had no answers and didnt send me in the right direction at all. Then when I asked about their liquid glass screen protectors she had no interest in looking if they had one for my phone. When I got home the following weekend after being stuck with no phone all week, my home store had me another phone sent to me the next day after I made it Into their store. It was a 40 minute total drive to the sikeston store and was a complete waste!

Ph
Review №37

I came into the store with a MAJOR PROBLEM and Chris shoved them so very easily. He was kind, courteous, polite and he made me feel like a family member. I cant begin to tell you how satisfied I am with his work ethic. I truly a pay raise, personal parking spot for a month or at least a week and to be recognized by his fellow employees as an example of how to treat their customers. I can see his as an District Mgr in a few years. You need to hire more employers like Chris in the near future.

Ta
Review №38

C J vickery done an amazing job! Very pleased

jo
Review №39

They did a pretty good job

Mi
Review №40

CJ was quick and efficient. He took care of everything for me.

De
Review №41

Great service from Jordan

Li
Review №42

Cj did an excellent job assisting me with a new phone!

La
Review №43

Jessica did a wonderful job. She answered all me questions and set me up with a new phone.

Jo
Review №44

Jessica at the ATt&T store was great! She was extremely knowledgeable and explained everything thoroughly. A true professional in every way. I would definitely recommend her to anyone.Great job Jessica,Thanks!

Gi
Review №45

Excellent Customer Service! Always very friendly and helpful! Highly Recommend!

da
Review №46

Cj was a great representative of the company easy to work with and great attitude

Da
Review №47

I am currently a Sprint gone T-Mobile customer now that they was bought out. I am considering changing services. I have been comparing options with AT&T and Verizon. I have been in the AT&T store twice lately, talked to two different representatives. The first one did not impress me to much. The second representative gave me a .much more expensive quote and told me I had to go that route in order to be given my employer discount. They need to focus on what the customer is looking for in a plan.

Lo
Review №48

CJ is a star! Got me fixed up.

Ta
Review №49

C.j was very helpful. And made the upgrade process super easy and fast. Im very happy with the experience.

Ab
Review №50

I highly recommend Cj! He’s awesome!!

Ka
Review №51

The store at sikeston, the you g lady was very helpful

Dy
Review №52

CJ helped me today and was great!

El
Review №53

The young man who waited on my husband and myself was very nice. He wasnt pushy or forceful. He listened and made recommendations based on what we were interested in.

Ma
Review №54

The experience was awesome there was no waiting I paid my bill and was upgraded very fast reps were amazing during this visit

As
Review №55

Jordan Brackins was great! This is not my first time dealing with him. Wonderful experience!

Ju
Review №56

Very professional staff customer service rep was very accurate in explaining services as well as assisting with picking the best plan and phone as well in a timely manner I recommend AT&T

Da
Review №57

Cj was great with everything we needed

Ju
Review №58

Reliable source.

Ro
Review №59

We were very happy with the person that helped us, however, we are displeased with our wireless internet service thru AT&T and the warranty service.

Li
Review №60

CJ was very quick and helpful to get our iPad situation handled today. We always have a positive experience with the associates. They always remember us and get us taken care of.

Do
Review №61

We had the Best service we have ever had at this ATT store they helped us with all 3 upgrades and two phone transferred and also saved me over 300.00 for today and more in the future. The 3 awesome staff worked with us over 5 hours get all of the things done we need. I would recommend this store too everyone in this area.

Da
Review №62

Came right in the door and got the exact help I needed from CJ. Awesome store. Highly recommend it.

Je
Review №63

At the ATT Store, Jessica is very professional, kind and considerate. An exceptional customer experience!!! And Noah was also, awesome!!!

Te
Review №64

My rep Jessica Faire really helped me out. She was very helpful AND she got me t.v. today as well while helping me with my cellphone. I recommend her to everyone!

Ma
Review №65

Im a Disabled Senior with Comprehension issues, I Receive Great One on One Help and Service in the Store with Anita

Fi
Review №66

The experience I had with JOSHUA was awesome!!!! Very cool down to earth person! Help me through everything!!! Ask for him!!!! Thank you Josh!

Ke
Review №67

Dont care for them

Ju
Review №68

Jessica was amazing and she answered every question we had. Highly recommended phone company!

Di
Review №69

Went to find out why my direct tv bill wasnt coming . As usual with Att. So many screw ups,not in the store. Off in cyber world. They could only do so much than it required me talking with the other side of the world. Know that was time consuming. Of course just to get a bill sent to my home,bundled with my phone required blood sweat and tears..Today I get a letter in mail with cut off notice if next months bill isnt paid by the 8th of January. This company needs some serious reviews and restructuring.

Cr
Review №70

Sikeston Missouri shout out to CJ he was a good help and set up are phones fast.

Em
Review №71

Doesn’t even deserve a star at all. Went in to buy a new phone, and they waited until after we purchased it to tell us that they could not set it up for us. I had to take the brand new phone home with me and set it all up myself. I also had to transfer all of my stuff to the new phone and risk losing all of my things on my old phone. Highly unsatisfied. If I sit in the store for 2 hours they should actually accomplish something and set a new phone up for the customer. They also were so pushy with all of the package deals they had going on even after I bluntly said no multiple times and told him I was here for one thing only, a new phone. Will never go back to AT&T’s Sikeston location.

Je
Review №72

Just as I wanted to walk out the store and never return ... CJ stepped in... he was the most amazing rep I ever met. He was so attentive and helpful throughout. I am going to tell everyone when they go to the store they MUST SEE CJ! Made me one happy goose!

Am
Review №73

Jessica was the most helpful and quick AT&T rep Ive ever worked with! I highly recommend her for all of your AT&T products and services!

st
Review №74

Alexis was awesome, she definitely deserves a raise we where here for like 5 hrs an we had a great time together... But the ATT ppl that they have to call to get help they suck cause they where on hold for over 20 mins before someone answered.. But as for alexis she was extremely amazing. I definitely give her a 10 out of 10.

Re
Review №75

It keeps me connected to my friends and family and business.

Je
Review №76

My Dad had a problem with his phone, so I took him to the AT&T store. Anita had us fixed up in no time. She went above and beyond to solve the problem. Thanks!

on
Review №77

I love this place theyre more friendly than neighboring towns at&t store and a lot more helpful. Bigger. Can take the bigger flow of people and they do everything efficiently.

Br
Review №78

CJ was very professional and helpful! I appreciate his help!!

Gr
Review №79

Very helpful staff, fast service.

Jo
Review №80

CJ was very helpful and made a usually difficult experience in purchasing a new phone fast and easy!!!!

Ca
Review №81

Fast service, friendly folks at the Sikeston Center!Thanks CJ

Wi
Review №82

Cj was very helpful

Ju
Review №83

I was hesitant about switching from my iphone over to an android but CJ was able to walk me through everything and put my mind at ease. Thank you so much again and I will be back on Mother’s Day to add a new line just like we discussed!!

Ti
Review №84

CJ was extremely patient teaching me about my new phone. The entire experience was great!

Je
Review №85

Joshua assisted me with my phone upgrade and did a fantastic job! Definitely recommend the Sikeston ATT store!

Ch
Review №86

CJ was very helpful and informative. I will continue to use AT&T!

As
Review №87

Joshua is the man. Did everything possible to get us our upgrades and made sure we were happy before we left.

Li
Review №88

CJ was awesome!

Gr
Review №89

Raven was the name of the woman that helped me. She was friendly and well educated. THANKS for all the help in getting my new S8 Plus!

DE
Review №90

To expensive slow slow slow service

Fi
Review №91

Came in to pay bill.walked around for 10 minutes with no one asking if i needed help with anything. Finally asked a guy standing at the door. Asked if I was signed in. He was there when I walked in so he knows I wasnt. Then told to use a machine in the back to pay the bill. Not rude but very unpleasant experience.

Ri
Review №92

Anita is the friendliest most knowledgeable in your store.

Da
Review №93

I had a very good experience. Joshua helped me and was very friendly and informative.

To
Review №94

Anita Young Worked on my phone it is working very good now .

Ja
Review №95

Good Customer Service From CJ.

Ju
Review №96

Nice

Je
Review №97

The customer reps are always so nice, they have always managed to solve any issues I have had promptly and always are very knowledgeable when purchasing new equipment. Sometimes the wait is long but always walk out satisfied with my experience.

Ya
Review №98

I was there Saturday, and they gave me excellent service. I didnt have a long wait, and they fixed my problem.

Au
Review №99

Great service and very helpful, thanks to CJ for all the help.

Ti
Review №100

CJ provided me with excellent customer service!!!!!!

Information
11 Photos
100 Comments
4.4 Rating
  • Address:1313 S Main St, Sikeston, MO 63801, United States
  • Site:https://att.com/stores/missouri/sikeston/92298
  • Phone:+1 573-472-6367
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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