Would not recommend this store to anyone. Worst customer service, I have never been so disrespected by someone over the phone. I called about a bill and he had the worst attitude. When I asked to speak with a manager I was told there was not a manger there when I asked when the manager would be in yet again more attitude. But he just “works” there.

Fine the manager there knows how to treat people and shes always doing her best to get you out with smile 😁 on your face

To many customers and only one clerk on duty. What I thought was two people ahead of me turned into three. After standing for 20 minutes with no customers completely help, I walked out. I have better things to do with my time.

Very good customer service. Great phones Check em out! ask for Audi he give good deals

My experience there was handled professionally by Bader. He is knowledgeable, patient and nice for one so young. Thank you Bader, I would promote you if I could.

Worst experience ever. Ive never been so dissatisfied with a phone company customer service ever. The manager was very rude. He rushed me the whole time i was getting my phone. He screwed up my pin. and when i went in there he said he couldnt even look into my account. i will be contacting your superiors.

They are bad !!! False advertising.. I will never use METRO AGAIN !! Im going back to BOOST

No one was there during open hours, open sign on along with lights, but the door was locked and we got no answer when calling. Cell service sucks too.

We do care about our customers we truly care we will treat you with respect and treat you like family we love our customers

Best deals great customer service all around

Just simply horrible customer service. Was thinking of switching just to try it but just awful customer service. Im sticking to cricket wireless come join me they actually care about there customers.

Visited on 9/28 right after opening. julian was eating, rude and had awful body odor. he didnt explain anything about the device or service, acted as if i were inconveniencing him, and kept sniffing up snot and coughing. he also kept scratching his crotch through his pocket and handling my new phone which i did not want to touch or use until i could swab it down with some rubbing alcohol. if i hadnt been there for a specific phone at a dirt cheap price, i would have walked out. very disgusting and disappointing.

OMG IVE NEVER BEEN SO READY TO GO BACK TO BOOST MOBILE. I HATE I TRYD THIS COMPANY.IT SUX. NO SERVICE. EMERGENCY CALLS ONLY I CANT EVEN USE MY PHONE MOST OF THE TIME. I WOULD NOT RECOMMEND THIS COMPANY TO A MONKEYughhhh..GIVE ME MY MONEY BACK

Horrible will not even cover it. Worst customer service. Every time i have went there julian is outside smoking. Got so angry with me for asking him to help that he punched walls, cursed me and then left me in the store with the keys in the register. Would not let me speak with his boss. When i finally was able to i was told julian was having a bad day. I guess all days are bad bc got the same horrible customer service again. They will feed you bs, take your money and then do not care if you have service. Do not use this store.

Great family plans best in town love it

This place is really bad no Customer service skills ... they will take u for ur money and treat u as if they explained it to u and try to make you look stupid... this place is the worst...

I almost killed my self because i has this service

Great customer service great deals

No care in the world about there customers tried to sell me a phone higher than what it was on line then told me the phone was NEW but it wasnt had scratches all on the screen 😠😠😠😠😠👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾

I am an employee here! Julian is no longer an employee nor near the premises I am sorry if anyone had to deal with his bad customer service but we will be glad to help anyone in anyway that we can.

Great customer service .

Horrible costumer service.... Very rude people.

Didnt care for the employee on duty.

Guy here has no care in the world

Great place

Friendly

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Saxophone

Your customer service has improved.

Appalling