When I replaced my tire and noticed uneven tread wear, I knew I needed an alignment. Just didnt know where to go. Started checking online, and noticed that A&R had 230+ reviews. All 5 stars. Now I know why. I can actually feel the difference in the steering. Effortless. WORLD CLASS, 5 STAR SERVICE. Price was fair and reasonable.
We had car trouble that we potentially diagnosed and repaired as issues with the battery connections. Because were from out of state and needed to drive home, we wanted to ensure the issue was fixed. A&R made time for us day-of, were excellent about immediately examining the car and wound up not charging us because there wasnt repair work they needed to do. Overall, the service was personable and excellent and I strongly recommend this business.
Had a power steering leak in my Lexus. The team at A & R Alignment were very professional. They provided excellent service and the job was finished before the promised completion date. Job well done. I would highly recommend them to anyone looking for a quality auto repair service. Thank You Dennis for your follow up text. It shows that A & R cares about their customers.
I had my inspection done here yesterday and everybody there was so great! They were kind enough to squeeze me in last minute and did not rush through anything. They were thorough and had great customer service. I will definitely be back in the future!
From the moment I walked in, I was greeted with a smile. They were able to get my car serviced in the time frame I needed and were able to give me a state inspection that was overdue. I would highly recommend them! Another thing you dont see everyday are the owners coming out to greet you to make sure you are happy with the service that was provided. Thank you for the impeccable service, and welcome to the neighborhood!
Excellent first service. Made an online appointment. They were prompt, finished the repair quickly (a/c recharge) and at a fair price. Will definitely be my new auto repair shop.
PURE GOLD !!! It is not very common to find an auto repair shop with this caliber of professionalism and customer service. We now know why the team at A&R Alignment & Auto have such an incredible service record, they are simply hands down - AMAZING!Doris & Dennis are two of the most kind & considerate people we have ever had the pleasure of doing business with, they went above and beyond and helped us get our newly purchased work vehicle back on the road when the local dealership turned their back on us and refused to honor their own warranty. So, if your vehicle needs anything from an Alignment to a Z-bar, A&R is where you need to go, you will not be disappointed :)
Every one is so pleasant and very knowledgeable about all things automotive. I felt very comfortable having them service my 2018 Ford F-150. I highly recommend this shop. I will be bringing all my vehicles here for maintenance and the inevitable major repairs
Its hard to find a good honest mechanic but A & R are the best around. Everyone was very nice, prices are very reasonable and I couldn’t be more happy with their service. I brought my car in today expecting to be paying close to $1000 but walked out paying a little over $300. Im glad i found a good mechanic I can trust.
Easy as Sunday morning. Called and made appointment for inspection. Girl in office very friendly.Dropped off vehicle. Vehicle was ready in half the predicted time. At pick up, Gion (office attendant) discussed in detail the recommended upcoming maintenance to keep the car in top performance.For instance, discussed that new brake pads will be needed within 4 months. Reminded me that oil change is almost due etc. great to find a knowledgeable team that does not take advantage of their customers. 2 thumbs up for A&R.
Very friendly and they were able to get my services completed quickly, even though I was just a walk in. Great business!
Fast service for a replacement of spark plugs and drainage!
Dennis and his team are wonderful. I look forward to bringing our cars to the shop in the future.
The steering tie rods on our 2014 Ford Escape were worn and needed replacement. The team at A&R diagnosed the issue quickly (missed by both the dealer and tire place techs) during our NYS inspection. They got us back on the road quickly and the car handles much better now. The price was good, the office/waiting area was clean and sanitized ... and you couldnt ask for a shop with nicer people (Doris/Dennis).
My 2009 Nissan Rogue was having some serious issues. I was not sure where to bring my car having just moved to the area recently, however a quick search online showed some great reviews for A & R Alignment and Auto Repair. I brought my car there and was satisfied from the moment I walked in the door. Dorris at the front desk was extremely kind and welcoming and made me feel as if I chose the right place even before I knew what was wrong with my car. Dennis called me that same day to explain what my car needed. He was very professional and took his time to go over the issues with my car. Turned out there was a problem with the drive shaft and brakes among other things. Even though my car needed a lot of work and parts had to be ordered it was ready for pick up just two days after I dropped it off. The whole process couldnt have been smoother. This place is easily the best repair shop Ive ever brought any of my cars!
The crew at A&R make you feel comfortable in your decisions. Doris is on point! Friendly and responsive on the phone and just as nice in person. Dennis inspired confidence. I knew that I was not getting taken advantage of, and he patiently helped me through my options when choosing the right tire for my SUV. I had extensive work done that would have broke the bank @ Honda. Timing belt, brakes, tires, shocks, tune up, and ALL the fluids. Even the ones I forgot about! With 106K my pilot runs and rides like new. Stops great too! The work was on time, reasonably priced and most importantly done right. I put my loved ones in my truck daily and they trust it is safe. With A&R doing the work I feel 100% better knowing they are reliable and have their customers safety as a priority. Highly recommend for all your maintenance needs.
I have been a client here for over ten years. They are professional, provide reasonable prices, are extremely communicative . I would highly recommended their services. Their recent technological upgrades are VERY Covid safe. I can schedule via text or online and they text me when my car is ready. Oh yeah, and always a smiling face (under the mask) to greet me.
Only did an inspection, but the staffs are super friendly. Highly recommend!
I had a great experience ce with A&R Alignment. After speaking on the phone with Dennis I sensed and had a gut feeling he was someone trustworthy. My truck broke down at 3:30 and I called the closest mechanic to where I was stranded. The receptionist was very nice on the phone and said thy were closing at 5:30 and if the tow truck driver is there later than that he could leave the key in the drop box. Well the driver was there later and Dennis waited for him to show up and called me to let me know my truck was there. Next day he fixed it and you never know what price a mechanic is going to throw at you...you have a thought of what it will be and almost cringe when they tell you..well Dennis gave me an extremely fair price for the repair and definitely not what I was expecting. I would absolutely recommend them if youre nervous about crooked mechanics because I have no doubt in my mind he isnt one of them.
Had an oil change and inspection done on my car last week. Everyone in the shop was friendly and helpful, and the service was done quickly. My family has trusted Gian with our cars for years, so we were happy to start going to A&R!
I was referred to A&R Alignment to get an inspection. I always get nervous because some shops need to find something wrong as an example a couple of years ago during an inspection the mechanic came out and told me my power steering pump was.seeping. I replied, is that cause to fail this 2009 vehicle? It wasnt and I think some shops use inspections as revenue generators. Now, if there is a legitimate safety issue or active leak or obvious flaw that could leave my daughter on the side of the road by all means alert me to it.Dennis at A&R is a good guy, and looked over the car carefully, he was honest and you were able to talk to him. He pointed out an item that passed inspection that would need attention in the future and given that I do my own work that was much appreciated. He looked at items I requested him to look at. When I picked up the car he personally met me and discussed the cars condition. There is no question that if I needed work done in the future, I would call Dennis at A&R.
Dennis and the staff there are amazing. Quick service, extremely friendly and not pushy at all. Was informative and even helped me with a problem that arised with my car when I pulled in.Definitely am happy I was referred to them
Dennis is the real deal. He is consistently honest, fair and goes above and beyond any mechanic I’ve ever used. I can’t say enough about this business. It’s a relief to find a mechanic who is trustworthy and fair.
I was very pleased with the customer service and the maintenance on my vehicle! The staff was friendly and my vehicle was serviced in a timely manner! I definitely recommend A&R👌🏽
Look no further, A&R is the best automotive repair you will find on the Island. The business is managed very well, the mechanics are trustworthy, friendly and EXTREMELY knowledgeable. The prices are always appropriate, fair and finish your work before you can decide on what to order for take out. #audikiller
They provide great service and the reviews show it. My car was a bit of a tough fix, but they didn’t give up and made sure it was fixed right. I’ll be paying them a visit again if I need help with my car.
Dennis is outstanding in the work he does and fair costs. I am completely satisfied and would highly recommend this shop to anyone. They are the best!! Ok
First time with A&R, First of all, Thank you Fred/Doris/Dennis for staying back late on a Friday night to fix my car. Couldnt be happier ! Such a Quick Turn around (basically a whole day for a list of repairs) on my 2008 Subaru Outback, I just drove it back and knock on wood, its like a new machine ! Will definitely be going back in the future !
My father is a retired veteran, as well as, a retired mechanic but due to many circumstances he can no longer keep up with the maintenance of his and my family members cars (including mine). We are so blessed to have found A&R!! We are SO grateful for this business, as we all know, it can often be difficult to find just the right auto mechanic that you trust, takes care of your car (and you), and knows there stuff! They are extremely professional and trustworthy. Highly Recommend!
This is a great service shop, the staff are wonderful.I love thier attention to detail and the fact they went over my whole car. I usuallytake my car to the dealer but this is definetly my new spot.
Considering how busy they where, I was able to bring my car in for an oil change considering I needed one ASAP. I was very impressed with the customer service and how the work was done In a timely manner. A&R auto repair is now my to go to from now on. Keep up the good work and i value your professionalism.
I first got to know about A&R through a Google search when I needed an alignment done on my new tires about 7 months ago, since then I have not looked anywhere else for my car oil change, brake repairs, inspection, suspension and detailed servicing on my car.Dennis and His awesome team always go the extra mile to point out potential safety issues in my car quickly that I have never experienced with other mechanics.If you need a trust worthy and fairly priced team to work on your car, especially high mileage cars, look no further.
Amazing experience! Able to book an appointment online which was very convenient. Staff was courteous and efficient and I never felt like they were overcharging me or making things up to get more money from me. Can not recommend enough and will definitely be going back any time I need work done again in the future!
Performed a proper alignment & vehicle inspection, providing me with a complete detail of the before & after data. Not to mention the always important point - that my steering wheel was dead set level when traveling straight!
Dennis is phenomenal, Ive never gone to a auto repair shop this fantastic. Dennis treats your car like its his!. He made everything very easy from drop to explaining the process and there estimated amount of time it would take. Lastly, no one is going beat his prices. Ive lived in every county and you just cant beat this service!
My parents have used them for years. They always lauded their honesty and efficiency.I recently brought a couple of cars to them. I’m not only impressed with the quality of work, but the customer service is astounding. Both Denis and Doris are fantastic.Thank you
I recently went in to get my last oil change before I re-lease a car. They were very friendly! The receptionist (sorry I forget her name) was a sweetheart and we had a nice conversation. The man who serviced my car (I forgot his name) was very personable and my car was done within an hour (I waited for it).Will be going there for all for oil changes/tire rotations, etc. They are a breath of fresh air compared to Jiffy Lube and the Dealership - would recommend!
We had such a great experience with A & R Alignment and Auto Repair. We were recommended to their business and couldnt have been happier with the service we received! Not only was Dennis and his staff friendly, they were beyond helpful! We were looking to get a second opinion on whether or not some costly repairs were needed that the dealership told us we were in need of. They confirmed that we were (yet again) misinformed by the dealership saving us over $2k! There was something that did need attention and he was able to come in under the quote the dealership provided, as well as, provide us a military discount!They were able to order the part for our repair and complete the job that day which wasnt a simple job! Thank you to A & R for your attention to detail, honesty, and urgency in getting us our vehicle back in! We look forward to working with you again in the future! We highly recommend this business! Support small business! =)
They were so amazing! I did not kbow that I needed to do aligment bc my car was shaking and they fixed it super professional and great to work with. HIGHLY RECOMMEND!
A & R Alignment and Auto Repair is by far one of the greatest mechanics shops I have been for the past couple of years. Their service, work, and ethics are unmatched. I have recommended them to anyone who needs car work, and will continue to do so in the future. You will find a team of dedicated professionals who will bend over backwards to help you out, who will take the time to happily explain everything that needs to be done, and will stand by their work.Thank you Dennis and Doris for the great service you always provide.
Our vehicle felt brand new after leaving, we were so excited and happy, GREAT WORK TO R & R
Always friendly, honest service at A&R. Very professional and competent service. Very helpful and always prompt response. Reasonable prices. Will always bring our cars here.
Please read my Google notesI highly recommend Al and his team of technicians and administrative staff. If you find yourself in front of this establishment STOP youve come to the right place. Willing to consult with you which is very rare and offer you alternatives which is rarer even if you dont get the work done that minute.
In A&R they fix on time and CUSTOMER SERVICE is a real CUSTOMER SERVICE experience. They dont play games!.Thanks Doris/Dennis!!
I have been a loyal customer of A& R for years. They service both of my vehicles when needed. When ever I have a problem no matter how big or small Dennis and his team is there to meet my needs. If your looking for a mechanic that can service all of your vehicle needs this is the place. I strongly recommend A&R Alignment.
Just started using A&R Dennis the owner isgreat guy and a good mechanic and always aims to please
Dennis took the time to make sure I knew what work I needed and what work I didn’t. He was very helpful. Everyone was very nice along the way. I will go back.
Impeccable service, diagnostic services. Very honest..never try to sell you unecessary parts or repair work. No complaints whatsoever! Its a pleasure to do business with this shop!
Great service, great price. Dennis and his staff are professional, punctual and affordable.I highly recommend their business
Great service and very fair prices.
The shop and office are both very clean and organized. The staff is honest and overwhelmingly courteous. They will update you on the status of your car and follow up you after completion. Overall I would highly recommend this place as a professional, honest and reputable business with very competitive pricing.
Fast and friendly service. Was able to book an alignment appointment last minute online the night before. Very satisfied with my experience.
Always have a great experience. They really try to accommodate for your schedule. Couldn’t leave my car for inspection so Dennis got me in n out quickly. Very friendly n personable. Thanks Dennis n Doris.
I got an inspection done and everyone was super friendly and very professional.
Great place for your vehicle! I have been to the shop twice, and both times they were friendly and efficient. Hope Dennis and the rest of the team can keep up the nice work!
Great place for auto work and the people there are awesome 👌🏾👌🏾
I have only had great service from A&R! I used to take my car to the dealer and each time, had hundreds of dollars of unexpected repairs. Dennis is so helpful and trustworthy. He takes great care of my car and I sense his integrity and warmth. The whole staff has been great.
Great customer service will continue going here! Fair prices
Came across A&R while looking for a shop to do my Alignment. This was the only shop that had only good reviews. From the call to set up the appointment, till the completion of the work - they were AMAZING. Professional and friendly. Explained to me the work that was done, and felt very comfortable letting them service my truck. Very happy that I read all the positive reviews and went to A&R. Very nice to find such a shop that is professional and has attention to detail.
Very satisfied! Had issues with my VW, Dennis was extremely thorough in his inspection, diagnostics, and work on the vehicle. Shop is very professional from start to finish.
Great friendly staff who always take care of my car and keep it safe on the road
Highly recommendedAll professionals you can trust from the front desk to the bays. They always take excellent care of our vehicles from personal to business fleet.
If you are looking for a professional, honest, mechanic in the St. James-Smithtown-Nesconset area, you have to start using A&R. My recent experience getting a new tire was smooth and quick! They will be getting all of my business from now on!
Just took my WRX in for an oil change. Made the appointment online which is always a plus. Such wonderful staff; very welcoming and friendly. Received excellent service, car was done in a timely manner, and they even remembered my husband from when he got work done on his truck. This is how a business should run. Will be returning in the future. Thank you!
I am someone who believes that you should give thanks always, and not just once a year on Thanksgiving. I am truly thankful for Dennis and his incredible staff. They assure me that the service they provide is above and beyond their competition. Our vehicles are a very critical component of our daily lives. The expertise and professionalism of this establishment is truly refreshing. Excellent customer service, prompt mechanical expertise, reasonable repair costs, and minimal turnaround time, provides me, Peace of Mind. Just knowing that my vehicle is safe and reliable is priceless.Dear Dennis, Doris, Freddy, and the entire A & R Alignment and Repair Crew, I wish you and your families a very happy and healthy holiday season! I love you guys and give thanks always for a job well done 💕
We are very please with the service. They are very honest. They performed jobs only what the car needed. Price is very fair. Staffs are nice and polite. Definitely a shop you can rely on.
They were very good and did a thorough job of fixing my car multiple times.
Much much faster than my previous mechanic. With my old mechanic, I would be lucky to get my car back in a week. A&R finished my car in basically 24 Hrs for a tune up on a boxer engine. (Tricky engine to change spark plugs). Will be coming back for future repairs.
My first time at A&R alignment was a great experience. They’re very welcoming and friendly and took my car right in at my exact appointment time. The whole process was very quick. The best I’ve dealt with so far! And the best prices!
When it comes to choosing an automotive repair shop, for me, trust is the most important quality.The next important factor is customer service and Dennis and his crew at A & R Auto Repair fit this bill to a T.I first met Dennis when I was on the road for work and I broke down with flat tire not far the shop. I knew of them as a new business in town so I called them up and Dennis answered. I asked him if I could come in with a blown-out tire and that I had client appointments to get back to and would it be possible to get me on the road again in time. He immediately ordered me a new tire and said, “Come on down, I’ll get you in and out right away!”And true to his word, Dennis had me out of there with a new tire within a half hour!Since then, I sent two referrals to them and continue to use this shop as my own go-to.Just recently I brought my vehicle in for an oil change. Dennis gave me a coupon for a free drink on him at Subway which is just next door so I’d have a comfortable place to sit while he worked on my vehicle.Afterwards, I received a text that my vehicle was ready and in addition, the text included a link to a report about the work that was just done as well as as an analysis of the type of necessary maintenance I can expect in the near future.In a world where it’s so challenging to find a business that you can trust and feel as if you’re appreciated as a loyal customer, it’s refreshing to know that there are still mechanics out there like Dennis who cares about the community in which he lives and works.I guarantee you won’t be disappointed in supporting this local auto repair shop.Keep up the great work Dennis!A & R Auto Repair rocks!!!
I went to visit my family and my vehicle did not start. I towed my vehicle to A&R Alignment and they were able to figure out the issue and fixed it the same day. I had a great experience from the beginning and will definitely recommend them to everyone!
Will definately be a return client. Very professional. Very courteous. Felt very comfortable there.
Fair honest and flexible. Great experience once again...
Approaching a holiday weekend, I desperately needed my car inspected (as it was overdue). Dennis kindly took my car in and was able to service it in less than 2 hours. I know he was extremely business and I can’t thank him enough for helping me out. Everyone I met at A&R was so nice; great experience and great service!
This is an honest business with qualified mechanics who do excellent work. The price is reasonable for the work. All of the employees go out of their way to be polite and accommodating. They communicate well with customers and are always concerned that you are happy with the work. I have 2 PT Cruiser cars in the family and the model is difficult to fix. They always do a great job on our cars. I would highly recommend this business.
The crew at A&R is terrific! They are extremely knowledgeable and helpful - they go above and beyond to ensure your car is running great. Great service and value. I normally do not write reviews, but for Dennis and team, I will definitely go out of my way to vouch for them.
My sister recommended A&R Alignment and couldn’t say enough amazing things about this place! Boy was she right!! Dennis and the staff are so incredibly kind, and make the experience of having to bring your car in very easy, and enjoyable! They are extremely quick, and honest which made us come back just a few days later to bring one of our other cars in which again was a fantastic experience! We all would highly highly recommend A&R Alignment to anyone that is in need of ANY car service! We will forever be a customer and wouldn’t dream of going anywhere else! Thank you so much!
Outstanding service! They really care about their customers and take the time to listen and appropriately assess the situation. Very friendly. Great customer service! Recommending to everyone! Affordable too!
Simply the best mechanics I have ever had the pleasure of using. Ive cycled through a variety of mechanics from Westbury to Wading River, and all have failed to be a place I could trust with my vehicle. From the first phone call to schedule service, A&R offers a comfortable and inviting atmosphere. Doris always greets you with an eagerness to help, and never once have I had an administrative issue with this business. Beyond the professionalism of A&Rs reception, Dennis and his team does INCREDIBLY THOROUGH work. I have had four separate MAJOR repairs performed at this shop, and each time I have left safe and satisfied. A&R never overcharges, always provides an honest and accurate assessment, and confirms your approval each step of the way. You will never meet a better, friendlier, fairer mechanic than Dennis. I frequently recommend this business to my friends, my family and my coworkers, and will continue to do so with utmost confidence.
The guys at A&R Alignment are simply the best! Before purchasing a used vehicle, I brought it to A&R and they gave me an honest, trustworthy opinion and helped make my purchase much easier! Ever since then they have ALWAYS gone above and beyond in their customer service to assist me with my car. Any time I needed things such as a major repair, tune up, oil change or inspection, they have always been very accommodating. They have not only provided this incredible service to me, but my entire family, and all my friends who need work with their vehicle. Thanks for everything A&R!
Issues with the car were resolved very quickly. Communication with the mechanic and staff was excellent. He even followed up with me a couple days later to make sure everything was still running well. I will definitely go back when service is needed in the future.
Very nice people, made an appointment the same day for an inspection and they had me out the door very quick
A&R are very knowledgeable,friendly, and professional.I brought them a car with a blown engine and they put in a new engine, and got it back to me running with no problems within a week. I greatly appreciate Dennis and his staff for their tireless effort. Very reasonable prices and again the professionalism and knowledge of the staff is priceless. Thank you guys. Andy.
This was my first time at Augies/A&R, I brought in a used car that I just purchased and wanted a mechanic to do a thorough inspection. There was an issue and the problem was fixed within 24 hours. I found everyone there to be courteous, professional, and the price was fair. I highly recommend Augies/A&R to everyone in the Smithtown area.
Great customer service, great price. I told them I needed my auto serviced that day.. They were able to immediately take my auto in, service and have it back to me that day.. they also followed up to see if I was satisfied with their mechanical service. Would highly recommend this shop..
Great people and excellent work. They even followed up the next day to make sure the work was to my satisfaction.
Extremely bad experience.my oil light is still on and the work they said they were going to perform was not completed
Reliable services, Im glad my friend recommended them to me. The staff an mechanics were very helpful from the beginning to the end.
What an amazing experience!!!! I came in for an oil change, and was in and out of there in 20 minutes!!! The entire staff was such a pleasure to work with so so kind!!! They are also in the perfect location! They are right next-door to Subway, where they give you a pass to get a free cup of coffee while youre waiting for your service to be done!! I do not have enough great things to say!!! I will now never go anywhere else!! Thank you so much A & R Alignment!
Great service! I went in because I needed new breaks. They fixed my car the same day, it was very smooth and didnt have to wait for a long time. These guys know what they are doing! Their prices are very reasonable, cheaper than going to the dealership or my old mechanic. A&R alignment Auto Repair were extremely honest and it was a pleasant experience.
I have dropped my car off to A an R Alignment many times and have been very pleased by the work they have accomplished. If there ever was a question About something they would give me a call with the information and let me decide what to do. The staff is very knowledgeable and kind and take their time explaining things to you. They certainly deserve a five star rating.
We love A & R! They run an honest business and their staff are so welcoming. Wouldn’t go anywhere else to service my car now that I’ve found these guys.
Quick and friendly service. Highly recommend
I went in to get my oil changed and my check engine light looked at. They told me they wouldn’t charge me for the check engine light diagnostic and gave me a discount on the oil change. Later in the day I get a call, they explained why the check engine light was on. Told me it was a recall problem that the dealership would take care of. I’ve been to some auto repair shops that would have taken advantage of the situation and fix it then selves and charged me a bunch of money, but at A&Rs they didn’t. Very friendly, fast, and honest people, I recommend anyone go there!
Dennis is the best! He’s extremely reliable, honest and most importantly flexible! I showed up last minute needing a new tire and had two little kids with me and he took care of me quickly and did a fabulous job. Highly recommend!
These guys are the real pros! They are so accommodating and genuinely care about their customers. Several times theyve turned a stressful situation into an amazing experience.
Nicest workers at this location. Honest information and estimates. They did work on my wheel bearings and when they couldnt finish gave me a ride home
This repair and service shop is excellent! We had a great experience there. The owner, Dennis, is very reliable and very honest! No unnecessary repairs or charges. We are so pleased we have found an honest place that we can trust to take our Subaru to for service.
Outstanding service, timeliness, value, and integrity.
My favorite new place! Everyone is extremely welcoming and honest. My car broke down and I googled a reliable shop in the area. A&R auto repair was at the top of the list with the best reviews. I called them, towed my car in and a day later it was fixed. I will keep going to them from now on. They are amazing!