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Public Storage
72 Southern Blvd, Smithtown, NY 11787, United States
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Public Storage

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Jo
Review №1

Came down to see a drive up space, met Michelle who was patient and understanding that I needed to speak to my son since its for him. Came back within the group rented the space, she made it easy and fast to rent.

Pa
Review №2

I been associated with a unit here for a good while now and whenever I am here I always see Michelle walking around and making sure the property is always clean. She offered to lend her broom and dust pan to me so I can clean up them space a bit. Thank you so much.

Pa
Review №3

I have been renting here for years amd have always had a great experience here. Michelle is always a great help and pleasure when ever i neee help from her.

Fa
Review №4

Been renting here for a good while now and Michelle is such a great PM to deal with.

an
Review №5

Made a reservation and Michelle called me within minutes she made the rental easy and understandable

Mi
Review №6

Michelle was very helpful and calm with transferring me out of a unit she showed another customer right before I rented that space. Everyone left the office happy with her help.

Ke
Review №7

Michelle was nice enough to stop what she was doing to help me. Thanks for all the help during the rental.

ka
Review №8

Michelle was very helpful with making sure the entire process was easy and quick . She provided excellent service

mi
Review №9

Rented a space in Nesconset and had the pleasure of meeting Michelle who was very informative with my vacate and me needing assistance renting the space online at the Patchogue property for the end of the month.

An
Review №10

I came down yesterday with my friend to take a look at a 5x10 unit. We dealt with Michelle who was/is such a lovely person. We had to discuss some things with the family before renting and came back today and rented the space. We were informed with all the protocols and how payments work here. Great Job Michelle.

Gr
Review №11

They ended up having exactly what I need at a fair price and Anthony was a big help highly recommend

Je
Review №12

Great experience! Inadvertently selected an outside / non climate controlled unit. Michelle came out and spoke with me and helped me move to an inside climate controlled unit while honoring the original price. Great customer service!

da
Review №13

Came into rent a unit and Michelle made the rental easy and hassle free. I am very happy with the service here.

St
Review №14

Rented a 10x10 that was not big enough so we did an easy transfer to a bigger space and purchased mattress bags all with the help from Michelle.

Ka
Review №15

Came down rent a unit and Michelle was very informative and professional. She showed me the outside drive up 10x15 which was exactly what I needed to store my items. I feel secure and safe storing my items here since there is 24 hour camera security here.

Ka
Review №16

Rented a unit to clear out my daughters space and met Michelle who was very helpful and courteous to me.

Ja
Review №17

I had am amazing experience with Michelle, she was so helpful when I thought all hope was lost. I had been looking for a storage facility for a while that was priced right and accommodating and she was able to make it happen. You have a great employee that is a great asset to your company. Michelle is very nice with a great personality Which is very hard to find in customer service these days. From a 1 to 10 rating I give her an 11.

An
Review №18

Excellent experience at this facility. Also, I had asked if rent could remain at the same rate instead of going up (as per email) and Michele called me and advised that it was not only staying the same but she was able to secure a lower rent for me. Very pleasant and professional individual. Thank you again Michele!

Ar
Review №19

Came down and rented the 2 spaces with Michelle, she was very informative and in depth with the rentals.

Wi
Review №20

Been renting here for years and Michelle is great.

Mi
Review №21

Came into rent a 2nd space and Michelle was very patient, helpful and informative.

An
Review №22

Michelle came in clutch. Helped us out early even before opening time. Got us in with a storage unit right away. Thank you!

Ma
Review №23

Rented a unit with Michelle last year. Came to the property today and had trouble finding the unit. Michelle met us on the property and helped us find the unit. She is such a great PM for your company.

Er
Review №24

Rented last night but went to wrong property Michelle called us this morning to help us with where the unit is compared to where we were. Meeting her today was nice to put a face to the voice.

Da
Review №25

Michelle helped me through the online rental. Unit is convenient and located right near the entrance. Awesome job here.

da
Review №26

Public storage is very clean, spacious and they have associates that are extremely helped especially during these hard times. I spoke with Michelle today I’m words cannot express highly enough how sweet she sweet to deal with along with being very professional. She was a great help to us and keep us staying at public storage even longer!!! If you need a great place that is trustworthy to keep your personal things in definitely check out this place!

pe
Review №27

Michelle called me yesterday cause my autopay failed on my account. I came down today to make the payment and update the card. She explained to my why this happens. I mentioned to her that my rate has raised drastically since I moved in back in 2013. She got me a $70 discount thank you so much.

Gi
Review №28

Came down to see the space and Michelle showed us a unit and then we rented space with her. We were very happy with the service here.

Ry
Review №29

I came down with my father in law and he didn’t realize he rented an outdoor parking space. Michelle was not on the clock yet but still helped us find the unit we needed instead of making us wait. She is very customer service oriented and professional. We left happy with a unit that worked for us even though it cost a little more.

Ry
Review №30

Made a reservation for a drive up 10x10. Michelle called me promptly and was very informative. She made the move in very easy and painless.

Jo
Review №31

I came into rent a space and Michelle was available to help. She was very informative and professional and was even nice enough to give me a water since I wasnt feeling good.

Fl
Review №32

Came into rent a unit with my wife and Michelle was very helpful and patient with us.

RU
Review №33

Rented a unit here not long ago for some of my stuff Michelle came out to introduce herself and was very friendly

Pe
Review №34

Rented with Michelle a few months ago and ended up renting another unit with her today. She is very informative and is amazing at her job.

Jo
Review №35

Michelle was very helpful since I came to wrong property and was still able to rent me the space.

Ed
Review №36

I have been renting here for at least 5 years and have no issue with the stay here at all. Michelle came out here today to talk to me and introduce herself and I asked her if a decrease is possible and when she came back she got me over a $100 decrease. Thank you so much for everything and keep it up.

Si
Review №37

Came down to rent a space with Michelle and she was very informative and a pleasure to deal with.

Je
Review №38

Came down to see the unit I erented and asked if there was an indoor climate controlled 10x15. Michelle told me one became available yesterday and I chose to transfer to that unit since I like it so much better. Thank you for your patience and help Michelle.

Ja
Review №39

Came down to rent a space with my gf and Michelle was very informative.

Ca
Review №40

Michelle is great, amazing and helped me a lot here since she started. I came in yesterday to pay my bill and asked if the bill can be lowered. She told me she would put the request in and then call back with the outcome. About an hour later she gave me a call and told me the discount was $53. I am so thankful for everything Michelle has done and she is a great asset to your company. Congratulations on your new position!!

De
Review №41

When I got to the property Michelle the manager was taking care of another rental so she did ours at the same time and was very time efficient.

Li
Review №42

Came to rent a unit with my dad who has a unit in Coram. Michelle was very informative and professional. I will recommend this place.

Da
Review №43

When I made the reservations here AJay called and told me about the erentals which I did to rent the 3 units. Michelle helped me when I was about to check out and told me the Unit is paid for till the end of the month so we planned on holding onto it. Keep up the great work here.

Ba
Review №44

Came down to update my autopay and Met Michelle who was nice enough to get me a huge decrease on my rent since I have been renting since 2010

Ja
Review №45

Great place, clean and well lit. Michelle at the front desk went above and beyond!

ch
Review №46

Came down to help my mother in law with her unit. Michelle was very helpful with what needed to be done.

Ev
Review №47

We came down to rent a unit and Michelle was very informative and patient

Ca
Review №48

Michelle was great when she called me about the snow that pushed in my unit door. I came here and put the door back on track but left a key so it can be fixed when locksmith comes down. Michelle also got me a $70 decrease which got me down to $300 instead of $375. Thank you for all the help and keep up the good work?

Da
Review №49

Michelle was so helpful! We got a large size storage unit that is able to accommodate the contents of our home while we transition into our new house. So glad she was able to help us with this process!

ho
Review №50

Michelle showed us a unit today she was very informative and friendly. We rented, purchased damp checks and the insurance to protect our items

De
Review №51

Great place for storage! Great customer service. I felt safe with my stuff there. Michelle was awesome at helping me out! I’d use this facility if I need it again

Ma
Review №52

Michelle is an amazing worker very helpful and friendly excellent customer service skills, I really enjoy dealing with her . I’m a very satisfied customer!

Ch
Review №53

I’ve been renting here since 2019 and had such a great experience while I stored here. I will definitely recommend this property and Michelle the property manager as well.

Mi
Review №54

Michelle was great and very informative and helpful. She totally deserves more then 5 stars

jo
Review №55

Michelle has been here everyday these renovations have started. She is on top of everything here and is being amazing helpful to the customers.

Ja
Review №56

My husband rented a unit here and michelle was very informative and helpful.

De
Review №57

I have been renting here since 2017 and have no issues since I started. Michelle is great here and I definitely recommend this property.

We
Review №58

Michelle was very informative and showed me what I needed quickly and efficiently.

je
Review №59

Michelle is a great Public Storage Manager. I walked into the office and she was on the phone helping a customer through the online rental. Which they ended up working through it and finished it correctly for the customer. Good job girl!!

IS
Review №60

I had a fantastic experience. Michelle knows what she’s doing she’s more than capable. The hasp on the door was busted and she fixed it before we came back ;overall excellent. Sign papers everything went by extremely fast.

Da
Review №61

Michelle was very helpful. Called us after making a reservation with the central call center who screwed up the reservation booking us for the more expensive first floor unit when I asked for the less expensive second floor unit. She also greeted us there and took us to our unit and answered our questions. She has a good attitude which made us happy!

Se
Review №62

Michelle was very informative and professional. Her customer service skills are top notch, she is very friendly and I highly recommend Michelle at this Public Storage facility.

Ri
Review №63

Michelle was such a pleasure dealing with during my rental today. She showed me the unit and told me how to protect my items that I’m storing here.

mi
Review №64

Did the online rental yesterday and Michelle was very helpful with walking me through the online rental. I met her a little while ago and she is a great asset to your company.

Su
Review №65

Michelle was so helpful when i came into the office. She answered all my questions and was so professional and knowledgable. I would highly recommend public storage and Michelle.

Jo
Review №66

Public Storage on Southern Blvd of Nesconset gets five stars for their service and dedication. Michelle is awesome and deserves a tremendous amount of credit for her hard work.

Sa
Review №67

Michelle was very helpful in showing and setting up the rental unit. She was also very informed on the how and use of the unit. Also made signing up for rental and and auto pay a freeze.Thank you Michelle!Sales DiPasquale

Da
Review №68

The unit and the property is clean, safe and convenient. Michelle is a diligent manager, always been very fair and has worked with us since we have multiple units here.

Am
Review №69

Have had my stuff in Public Storage for over 4 years! Had a problem with my credit card and was not able to go in to manage in person because Im living abroad. I called, and Michelle was super helpful and was able to reverse the late fee with ease. Very professional, would recommend!

Ma
Review №70

I’ve been renting here since 7/20 and I did the erental, everything was great. Michelle is very courteous and helpful and got me a decrease on my account.

Am
Review №71

We have had a great experience! Michelle in the office is so helpful and accommodating to our needs. The unit is clean and safe. Choose Public Storage on Southern Blvd if you need a unit!

Yg
Review №72

Michelle is such a great asset to the PS company.

Co
Review №73

Michelle returned my call promptly. Handled my request accurate & intuitively. My entire experience of this locations team over the past few years has been very pleasant. They have been pleasant, professional, knowledgeable and helpful.

Ca
Review №74

I had some concerns regarding my 2 Units I have with Public Storage for about 3 years now. My account had some fees I wasn’t aware of. I called the Nesconset office and spoke with Michelle, she assured me that she would check this out and follow up with me ASAP. She did just that and it was great customer service, she takes her job seriously and good customer service is a great quality for an employee to display. Michelle should be viewed as an essential part and an exemplary employee with Public Storage. Thank You, Charlie G

Ja
Review №75

The rental was made simple and easy. Was very satisfied with the customer service from Michelle

Ka
Review №76

We have been using this facility for over a year and service is always great. Michelle has always been super helpful.

Ea
Review №77

Michelle was very helpful with helping me find a place to fix my tire on the car I store here. She is very friendly and informative. I definitely recommend Michelle at the public Storage.

Ju
Review №78

The move in went smoothly and Michelle was very helpful with returning the lock we did not need.

Gi
Review №79

We had trouble opening our unit and a worker named Michelle was so great and helped us out. Very nice place.

Cl
Review №80

Working with Michelle was a pleasure! She handled our issue quickly and efficiently. Look forward to working w her again in the future

Te
Review №81

Michelle is super friendly and helpful and makes sure to take care of her customers!! I can tell she really does her best!!

ka
Review №82

Michelle originally showed us a 5x10 and we decided to look at a 10x10 which we decided to go with. Michelle was very informative and professional.

Ch
Review №83

Michelle was friendly and the facility is clean.

Su
Review №84

Michelle was very courteous and informative and was super helpful with getting the right unit for us. She showed us the right way to store our items in bags and she recommended the damp checks.

Do
Review №85

Rented a unit here and Michelle is great here.

T
Review №86

Great service at this location . Michelle was very professional, helpful, and courteous. Came in to buy merch and she was a pleasure to deal with.

An
Review №87

Michelle made this move in extremely easy and hassle free. I ran down on my lunch break and was able to get back in time. I am looking forward to continue to work with her in the future.

Ma
Review №88

The move in went smoothly with no problems and Michelle was very helpful and friendly.

Em
Review №89

Thanks to the young lady who took good care of me and helped me get the unit I was looking for thank you so much Michell 🙏

An
Review №90

Michelle has excellent customer and very easy to go over everything and rent. The property was very clean and floors were so shiny. Keep it up.

Be
Review №91

Michelle was a big help. Definitely recommend PS. 10/10

Jo
Review №92

Michelle at this location was super helpful this weekend. I cannot thank her enough for helping me when I had difficulty getting to my unit.Thank you for your help!!!

Th
Review №93

The property is always clean and excellent service from Michelle the manager here.

Pa
Review №94

Michelle was excellent during the rental. Very happy she got the manager position here. She is a great asset to the company.

ri
Review №95

Michelle manages the public storage facility very well, very easy to talk to and will keep you up to date on all of your needs at the facility.

Ma
Review №96

Michelle was extremely friendly and helpful when I stopped by the office yesterday evening! Would recommend this Public Storage location to anyone.

Do
Review №97

Michelle came by and introduced herself to my brother and I. She is very nice and courteous. Keep it up the property looks great.

An
Review №98

A five star operation! Michelle, the property manager, was terrific, reliable and very friendly.

Ka
Review №99

Michelle was very courteous and helpful with all my needs here.

Ma
Review №100

Michelle is awesome, she is friendly, helpful and makes it easy to move your stuff in.And the place is very nice and clean and secure.

Information
17 Photos
100 Comments
4.9 Rating
  • Address:72 Southern Blvd, Smithtown, NY 11787, United States
  • Site:https://publicstorage.com/self-storage-ny-nesconset/1220?pid=pslocalsearch
  • Phone:+1 631-352-2402
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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