The delivery is fast I got my oven after ordering 3 days before.
Purchased a gas dryer. Steve Gloster is very professional an set up delivery an installation that went smooth. Very good store an staff is great
From start to finish I was impressed with just how professional, kind, personable and helpful everyone was. We purchased a freezer and due to covid 19. I purchased what we needed over the phone on Friday 2/12/21. They were extremely helpful throughout this process and gave us a delivery date of Monday 2/15/21. They called Saturday to inform us of the delivery time and then called when they were 15 minutes away. The delivery team was fantastic and so helpful ! What a great experience and I will definitely be purchasing from them in the future. I thank all of you for fantastic customer service!
Outstanding customer service and products! I worked with Stephen to select my new appliances. He listened to what I needed and used that information to direct me to kitchen appliances that would suit my needs. At no point did I feel that there was even a hint of an attempt to move me to fancier, more expensive model than I needed. The men who delivered the fridge and stove were kind, friendly, and respectful of my home. The installer for the microwave did fantastic work and was also kind, friendly, and respectful of my home. Folks, you dont get this kind of interaction at a big box store. Shop small, shop local.
Great service. I called and asked for an AC that wasnt in stock and they called early to say it was ready. They helped load it to the van for me.
Excellent experience with Kim from the sale floor, Corey and Shane from the delivery. Very professional. Outstanding set up.
Would highly recommend,Stephen was so helpful finding in stock appliances we were able to purchase a range and fridge both delivered within a week. The delivery guy’s were great removed old appliances and installed the new appliances. Never thought the fridge and range would both break down in the same week..Can’t get that kind of customer service at a big box store.
I Had A Great Experience Just Now at Iz Schwartz Appliances!We went there today looking to purchase a dishwasher and were pleasantly surprised by the exceptional customer service that we received!The business owner Leah was actually the one who helped us on the floor and she went above and beyond all customer service expectations!She assisted us in comparing specs/reviews and she took the time to review all options with us (without any pressure) plus she even checked for a manufacturer rebate to get us the best price possible! We left there today completely satisfied knowing that we got the best deal, at the best price, but most importantly we got the best experience, thanks to Iz Schwartz Appliances!
Would highly recommend this location for anyone looking for appliances. I had a great experience overall and they aim to make the customer happy. That means a lot, especially to someone like me. Stephen was my salesman and he went above and beyond to ensure I had a great experience.
Great experience with our fridge.
Helped me find a repair man for my washer. Just think a business referral to another business. I hope all businesss take a page from you.
Bill was very knowledgeable and helped us pick out the best dishwasher possible! Definitely will recommend this store to my friends and family looking for a new appliance!
I had another great experience making a purchase with the IZ Schwartz team. Dylan presented several options with various price ranges for me to review when my original choice wasnt available.I made the purchase with Dylan and left a voicemail with a question about the delivery. Jess, the customer service coordinator quickly and efficiently responded to me with answers regarding my delivery.My delivery team, Jay and Jose, called with an estimated delivery time. They arrived promptly. They were both very professional, personable, and respectful of my home has they navigated appliances through narrow openings and up and down narrow stairs.I highly recommend purchasing all of your appliances from this outstanding team! Thanks again team!
Lovely little family owned appliance store. I was helped immediately and found a fridge that would fit in my space and they were able to get a brand new one to me within a week. They brought it up two flights of stairs very carefully, and although it is a very small fridge it fits what I need into it. Will definitely do business with them in the future!
Amazing staff. I go no where rlse.
A great place to deal with. Actually walked in and I was asked if they could help me and I told them what I was looking for and they were able to get what I wanted in a few days with no hassle .Nice to see you can still get service .
Beware they advertise appliances they do not sell!!
A+++ they take the time to explain everything
Schwartz has been in business forever. So they must be doing it right. We have always bought our appliances for all of our apartments at Schwartz, they always had the best price. If you can find it at a box store you can find it at Schwartz. They will price match anybody from what I have seen. Why not stop in at a local store. They are a six-star business. The Schwartz family is the finest and a pillar of Somerset. Stop by and give them a chance.
Great prices and professional staff and know how to get what appliance you want
Lemons happen...I just happened to get a GE range that I recently bought from Schwartz that turned out to be a lemon. Not their fault - it happens. I simply cannot say enough good things about the entire staff at Schwartz Appliances and GE for standing behind their products. I struggled with my new range for a couple of months going back and forth trying to fix the issue, when they insisted that it had to be replaced. Everyone at Schwartz and GE service was kind, thorough and patient as we worked through the process. Although it was a frustrating journey, especially for an experienced cook...the whole team at Schwartz Appliances (from sales to installation) was professional and thorough and now that my replacement range is here and working as it should, I am in love. I am very satisfied. GE really stands behind their products and I will buy all of my appliances in the future from Schwartz Appliances.
Working during a pandemic is never an easy job. These people (specifically, Steve Gloster, Steve Leddy, and Leah MacLeod) have worked so hard to keep us updated. We renovated our kitchen in March and purchased a fridge, microwave, stove, and dishwasher from IZ Schwartz. Due to our very limited space, we had to get a not-so-popular small fridge. Steve G helped find us the perfect match. But due to production slowing and issues with parts availability, our fridge kept getting pushed back to no one’s fault. These three were in constant communication with us, letting us know every update that they received. They put up with our frustrations and were honest with us about the country wide shortage and were not defensive at all when we asked what would happen if we wanted to cancel. Leah has been so kind and everyone has been so patient with us. When we recently found out that the fridge we wanted was having the production postponed for another 6 months, Leah helped us tirelessly find alternatives.It has been a long, long nine months. But these people have done top of the line customer service work throughout all of the hoops they’ve had to jump through for everyone and themselves. Cannot thank them enough.Also, thank you to the delivery guys for being patient and helpful with us.
Let me just say, the level of service provided by the staff at IZ Schwartz Appliance is stellar! I started my refrigerator (journey) purchase with Jarid and ended it with Leah, who were so accommodating. You will never get this type of service at the big box stores.
Steve was extremely helpful and got our stove delivered fast.
I spoke to someone via online chat about buying a chest freezer. I asked them what time they’re open until. They said 4:30. So I said I would head on over and they said that sounds good. I arrived there and the showroom was closed. I called and they told me I couldn’t look at what I was buying. I said, how do you sell anything? They said we take payment over the phone but you don’t get to look at it! Last time I ever shop at this place! Guy on the phone was cocky and full of attitude!
Ive had good service experience in the past, but today was different. I called at 9am this morning looking to purchase a refrigerator today. I was told a sales rep was not available. The individual took my name and said someone would call me right back. At 1030am with no call I called again. The individual who answered again put me on hold for a brief min then came back stating noone was available. When I explained I called earlier and provided my name she said I was next on the list to be called. At 1205 with no call, i called back. Again put on hold for a brief moment. I was informed no sales rep was available. At this point I was a little ticked so I provided my name and stated if it takes 3 plus hours to get a call back to purchase a refrigerator to take my name off the call back list. I ended up calling Lowes in Dartmouth and was able to order a refrigerator on the 1st call. While I would prefer giving my business to local companies with the poor service received, I had no choice. i did call and speak with the owner Lea this afternoon to inform her of my experience. She stated sometimes a call back can take until the end of the day....Really? The delay lost them this sale and who knows how many others. While this may have been a small transaction, with managing multifamily units there is always a need for appliances...With Lowes providing prompt service theyve earn my future business...
Customer service is excellent
AWSOME staff
Great products and prices.
We kind of knew what we wanted ahead of going in. They were great except they for forgetting to ask us if we wanted gas or electric. They were able to concert it for us anyhow...yayy!! The men that delivered it did a great job as well!! Will go back for washer when we need it. Thanks guys!! 😄
Very easy to talk to over the phone, prices were better than Lowes Home Depot, and the 2 other appliance stores I called. Showed up, they had the invoice typed up all I had to do was fill in my address and swipe the card. They even offered to hold the appliances until Im done with my remodel. A+ people, will be back for sure.
Everyone at IZ Schwartz was great, from the showroom to the delivery crew. The installer went above and beyond to make sure that my fridge was perfect- they cleaned the spot where my old fridge was before putting the new one in, explained everything, cleaned up after themselves, and were just awesome. Highly recommended!
Great customer service
I needed a refrigerator quickly, & Steve Leddy helped me to choose just the perfect one. Then the staff there was wonderful in helping us to load it into our truck & secure it for the ride home. Iz Schwartz is the best!
Great selection or all appliances!
The staff was very helpful and knowledgeable. We are very happy with our purchase and will buy our appliances there from now on.
Excellent local business. Very helpful. Delivery quick.
Friendly, knowledgeable staff. No pressure sale. Good prices.
Great service, excellent selection of appliances of all levels and competitive pricing.
Great service, huge selection. Definitely worth going to - skip the big box stores and go see Steven and the rest of the team at Iz Schwartz.
If youre in the market for New Appliances, this the store to shop at. They go above and beyond to meet your needs, and they dont try to sell you the most expensive appliance either.
My go-to place to buy appliances. Friendly knowledgeable staff. They are local, not a big box, so delivery is not a nightmare.
Customer Service is not what it used to be. After calling and e-mailing, Ive given up waiting for the rebate Ive been due since spring.
They deserve 50 stars. Been a customer for yrs. Best prices and the best customer service anywhere. Jared is the best. The entire staff, including the delivery people. They are awesome, always willing to help in any way they can. Thank You all!!David and Barbara Sypko
Friendly, helpful and not pushy service. Good inventory.
Disappointed in this place, just witnessed a delivery without masks and the answer was if the homeowner is ok with it, no problem...really?
Great
Great store service from Jarid. Joe & partner are real delivery pros. On time & efficient. Shawn was terrific installing the micro wave.
Best all around experience, from sales to delivery. Well definitely go back.
We have been going to Izzys Schwartz for 20 years. They always steer us in the right directions. Salesman, Stephen Gloster, was great to work with! Great product selection, competitive prices, efficient delivery, and take away.
Best shopping experience, courteous, professional staff. No pressure to buy additional coverage or stuff you dont need like the big chain stores!Delivery and Take away was only $25 for my location.We have been buying appliances for over 20 years here, and highly recommend them.
Absolutely fabulous --- had to order item - arrived in one day - installer scheduled quickly - very professional installation - would certainly buy again.
Went to buy a dishwasher was in this appliance shop for over 1/2 hour and was never offered help . Worst part was I drove up their to buy a dishwasher and instead I left and had to purchase it at Lowes . Not sure if you need more staff but a simple hi Im busy with another customer but will be with you shortly would have kept my business .
Great place to buy appliances. Awesome sales team and Steve gloster is amazing.
Always a pleasure buying from Schwartz. I purchased a couple of appliances and the staff and delivery crew, installer incredible.
Great place to shop for appliances and the sales staff is great.
Best prices and quick delivery A+++
Easy shopping,sales people took time to inform about features not just pricing,no pressure sales.
Sales person Steven very helpful
I was really satisfied with the service.....liked all the different types of appliances and well priced.
This business is a five star establishment.Our salesman Stephen Gloster assisted in every manner and installer Davis Sousa was highly proficient and professional. Cudos to all!
They promised to deliver on a Tuesday late afternoon, trtued to schedule the delivery at 11-2 ... told us it was because it was too hot for the driver, at 80F. We were a loyal customer. Bought multiple items from them... not any more after the owner refused to speak to me and the office hung up on me... Treriblke customer service.
First in quality and customer service.
Honest and knowledgeable customer service with prices that meet or beat the big box chains.
New washer & dryer, matched online price, better inside delivery, keep it local.
Very customer friendly and helpful. Cant beat it
Great place and wonderful people to deal with! Highly recommended!
Highly recommended everyone there went above and beyond on customer service
Got a better deal on appliances than at the big box stores.
Very helpful,great prices, knowledgeable staff
Salesman was very helpful .
Quick and easy to buy from we tried one of the big box stores and our sales rep just left us standing there. We were in and our of Schwartz in 20 minutes.
Lots of sales help, TONS of different appliances to choose from, fair amount of parking, overall a VERY good experience.
Friendly & down to earth
Best place to purchase appliances buy local
Great place to buy appliances!
As always, totally professional, personable, and helpful!!
Great job, excellent delivery
Great service from purchase to delivery!
Great prices, People who care.......Honest
Very helpful, courteous and professional services
Great deals and friendly service
Very knowledgeable and friendly
Excellent customer service
Best place for appliances
Movers were very professional
Excellent
Poor sales assistance