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Boston Mobile iPhone Repairs
27 Union Square, Somerville, MA 02143, United States
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Boston Mobile iPhone Repairs
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Me
Review №1

One of the best experiences I’ve had with a phone repair shop. I needed a quote to send over to my insurance and they were able to give one to me within a few minutes. Then brought my iphone 11 in to fix the screen and they had it done within 15 minutes. It came out great. Very professional and easy to work with - highly recommend!

Ni
Review №2

My sister and I needed a converter to access an external hard drive. Boston Mobile was very helpful and generous. Highly recommend.

Ke
Review №3

A great experience! and easy to communicate with! I cracked my Samsung Galaxy S20 5G Screen on VZ and got it replaced at Boston Mobile. Great job! and works perfectly!Thanks!

Ca
Review №4

This place is the best!!! I have gone twice for different repairs and each time they have fixed my issue very quickly and for a reasonable price. This is my go-to shop for phone repairs and I would recommend it to anyone!

mo
Review №5

Best iPhone repair place in the greater Boston area. I went there to fox my iPhone XR with a broken screen and they helped me immensely. Repair was done in less then 20 minutes and very professional. The phone looks like new and the staff was amazing. Valentino took care of me and also offers me a free screen protector.Highly recommended and trusted business.

Na
Review №6

The manager came right to my place to help with my phone! I can not believe how nice and quick the service was! The price for the final result was amazing! My screen needed full change and took just few minutes !Thank you so much! Highly recommended ! Will use them again!

cr
Review №7

Amazing place! Number one in Samsung repairs in Boston. Had my note 10 fix in less than 30 minutes. Amazing highly recomand.

Iu
Review №8

Cracked my brand new iPhone screen when my kids dropped the phone on the ground. Valentino saved the day by replacing my screen on such short notice. For the time I had a coffee he was able to replace the screen and test the phone to ensure full functionality. Very happy with service, will come back again.

Ka
Review №9

Wow! What can I say other than amazing, affordable and fast service. I came in around 7pm and they helped me out right away. They made sure that everything was working once the device was handed back to me. I needed a fast repair and this was the place to go. On top of that, I did not realize that I came in after they had closed and they still helped me out. Thank you so much for your help. I am definitely coming back for repairs in the future.

Al
Review №10

Came in to fix my iPhone XS was instantly greeted by valintino very nice guy and friendly over all he helped me with my phone and got it fixed the same day and the prices and resonable highly recommend for anyone that need there phone fixed

TL
Review №11

Amazing service! Valentino fixed my screen in less than 20 minutes. This was a great experience! 100% trusted and trusted!I recommend this service and this company they come right to your door!!

To
Review №12

Great service, on time and effective, made my phone just like brand new. Highly recommend!

Do
Review №13

Valentino replaced the battery in one of my iPhone. It took him 20 minutes, the price was reasonable, and what a big difference. Im glad I did it!My second iPhone needed a new screen. Similar result: good price, took him about 30 minutes, and I have a phone thats like new. Thanks Valentino! I hope you find your way to Costa Rica for a much deserved vacation!

Ad
Review №14

Amazing service he fixed my phone right away I could ask for more. He helped me fix the phone and it was back on within minutes. He even had spare parts for it. Thanks so much Valentino!!!

E
Review №15

I reached out late on a Saturday night about possibly needing a screen replaced on my iPhone cuz it wouldn’t respond to touch (their prices are reasonable & lower than Apple). They got back to me and answered questions with quick repose in this app. 10 pm & later! Turned out I didn’t need the screen replaced, it was a fluke w/the iPhone needing a forced off, Apple told me, but even when I later told them this, they responded swiftly with friendliness. If I do need help I will try here first!

Va
Review №16

Amazing and fabulous service! Cake right to our door and performed our iPhone screen repair for under 10 minutes! AMAZING JUST AMAZING!

Da
Review №17

Awesome traveling repair service. Under two hours later after calling him, the screen replacement on my phone was complete, all done in my driveway. Valentino offered different price ranges for the quality parts you would like. I would suggest going with the higher quality replacement! He also made sure to sanitize the phone before giving it back to me and takes digital payments, so this is a perfect solution especially while storefronts are closed due to COVID.

Ci
Review №18

Would definitely recommend! Super responsive and transparent about the service, which was much appreciated.Went to the store to get my Samsung Galaxy S10e charging port fixed - the phone would refuse to charge properly. I contacted them before going and they were very fast with responding. I got to the store, showed them my phone and they were able to figure out what was wrong. They were very transparent about the fix and what it entailed and one quick hour later, I got my phone back, capable of perfectly charging again! Thank you! :)

Ci
Review №19

I came to have my fingerprints taken and the person doing them was so professional and helpful! He did a great job and answered all of my questions regarding the process. He was also very careful when taking them can made sure everything was sanitized before and after. I would highly recommend coming here if you need this service provided!

Sa
Review №20

My phone suddenly wont charge anymore, so I visit this place to fix the issue. I describe the problem and hand the person my phone and my charger. He looks closely at the charging port and decides the issue is there, and tells me its ~$130 for a replacement (90$ of which are service charge), and to come back in 30 minutes. Expensive, but its a Sunday and they promised fast service - and sure enough, in 30 minutes the person hooks my phone to their charger and shows me Im all set.I go back home, connect my charger - no luck! Its not charging. I head back to the place and describe the problem again, and fumbled in my pocket to give them my phone and charger. I pull out my backup phone by mistake, which has a broken screen. The employee sneers are all your phones broken?. I ignore the comment. He takes a look at my charger, and demonstrates that there is an issue with my charger cable, and replacing it costs $15. So when my phone stopped charging, the issue was obviously an issue with the $15 charger cable - not with the $130 port. I asked the employee to confirm this, but they said that the issue is with both the charging port AND the charging cable - in other words he is convinced that both the charging port and the charging cable stopped working simultaneously.TL;DR Fast service thats open on Sunday, but there is a chance you will make multiple trips, deal with unprofessional remarks from the employee, and pay ~$145 for a $15 issue that they could not diagnose the first timeEDIT: I have no conflict of interest with this business or with any employee who works here - its strange that the owners response accuses me of misrepresenting the facts (this also speaks to their professionalism). I am not even upset about the service, which was indeed fast and solved my issue. Rather, I wrote this review to let other clients know about my experience, and to encourage this business to be more transparent and communicate more openly than they did today

De
Review №21

Amazing service! I was late and they still got me in and took such great care of me. Owner is so friendly and the store is super clean. Will come back again :)

Ju
Review №22

30 min in and out. Great price and friendly service and the screen looks and feels brand new.

Ni
Review №23

The owner of this place, Valentin, is great! I got my fingerprints done here (there is a Fieldprint station in the store) for a new job and he was very attentive, professional, and quick! While I didn’t need any iPhone repairs done I’m sure he would show the same care and attention to a customer coming in for that reason! Highly recommend.

em
Review №24

Very serious man, good work and fast time, thanks

Al
Review №25

This place is awesome, i needed to get fingerprints done for my job and here at Boston mobile they were great. I showed up a bit early for my appointment but they took care of me right away. It is very clean and professional and I definitely recommend getting your fingerprints done here. Dont be fooled be the name this place offer some the best services around

Ty
Review №26

I havent actually gone here yet but I have called them and the are very polite.They make sure that you feel very comfortable giving them your phone. On top of that they told me that the will be done in less than an hour which is insane

Si
Review №27

I messed up my phone screen at work, my phone wasnt working at all. One of my coworkers told me to come here, and I was not disappointed! Valentino replaced my phone screen, fixing my phone and saving the day. I literally walked in off the street, he had exactly what we needed, and a few hundred bucks and 40 minutes later my phone was resurrected! This man is a literal godsend; thank you Valentino!

Da
Review №28

Came same day, repair was fast and high quality! Glad I live so close. Highly recommended!

Pa
Review №29

Really good experience. I was here to take finger print, but was a bit late. They still kindly let me take it, I would highly recommend this place!

An
Review №30

It’s very easy to find their shop, right in the middle of Union Square.Staffs are very friendly and helpful.I will recommend their services to my friends

Ia
Review №31

100% will give these amazing business 5 stars. I usually deal with Valentino who is amazing but no matter who is at the desk when I go in is very helpful and kind. This particular time I came in which Im here now and they were going to be closing they still took the time to replace the back on my iPhone XS & the sim card tray which was broken. They are absolutely amazing and their pricing is great. If you are in need of a phone case or need your phone fixed this is definitely the place to come. 🙏 Thank you guys for everything. The best part about it too is that while theyre fixing your device you can walk around the area in Union Square in Somerville and get your shopping 🛍 done.

Sa
Review №32

Absolutely amazing service and work. They take great care of your phone and work so quickly.

Ja
Review №33

We had our device fixed fast and nicely. I would recommend going here.

Mi
Review №34

I came in with a damaged iPhone XR from falling in the snow, and within an hour I was able to come out with a working phone. It kept turning on and off and when other repair shops didnt know what to do I came here and they figured out the problem within 20 minutes. Saved me $500 which wouldve been spent on another phone. Highly recommend, quick and friendly service without sacrificing quality.

Ja
Review №35

Very quick service! I broke my phone screen the following night and was able to get it fixed the next day. Everything from receiving the quote rate (requested at late night time, got immediate response) to the repair was speedy. I also reached out to some other repair shops, but most of them didnt have the Pixel 4 screen in stock, and the delivery date for the order wouldve been a few days wait. Although the price I paid for the repair was somewhat higher than some other places I looked it, I think the speedy service and reputation makes up for it.

A
Review №36

They were very knowledgeable about the problem with my phone, and then I was able to leave it there and come back 40 min later to pick it up with no appointment needed! Very fast and helpful

Ed
Review №37

My phone screen was cracked and completely off, but I could receive calls and texts. After the Apple store and Micro Center in Cambridge were unable to fix my iPhone after a week, I thought I was going to lose everything I neglected to back up. I searched online and came across Boston Mobile Repairs, and they were able to fix my phone in 20 minutes. I couldn’t believe it and highly recommend.

Ro
Review №38

I had a screen replaced for an IPad, pricey, less than 2months later the screen developed a line due to some LCD issue and they will not replace it without a fee. They were responsive however.

Do
Review №39

Great communication, plus look new works perfectly

Jo
Review №40

Valentino was able to fix my iPhone X in half an hour for a very reasonable price. Couldnt recommend this company more.

Ni
Review №41

I was early, but they took care of me before eny appointment time! Very positive staff, overall a great experience.

Da
Review №42

I live in Braintree and went everywhere in town including every repair store in the plaza, not one place in town would attempt a repair on my Pixel C tablet. Boston Mobile iPhone Repairs didnt hesitate, dont waste your time with the other places that just want the easy work, Go right to Boston Mobile iPhone Repairs, top quality service for a fair price.

An
Review №43

So good and reliable! They’re the best came right to my house at night and fixed my phone no problem so great

X
Review №44

Great service and nice owner! I’ll recommend this place.

lu
Review №45

Very welcoming environment, and great prices . Would recommend to anyone

Al
Review №46

I seriously messed up a screen repair on my iPhone 6s. Thought I could do it myself but when things sparked and smoked I realized I was screwed.Called the shop 10 min before they closed and they said I could bring it in right away.Gave me an estimate for repaired motherboard and new screen.Had it done the next day. Phone works great like new.Incredibly professional and worth the money.Thanks

Ab
Review №47

Valentino let me do my i9 verification early. 5 stars!

Va
Review №48

Amazing and attentive service! Quick execution

Zu
Review №49

Amazing service and very quick. Was out in no time.

Ja
Review №50

Great experience with excellent customer service. Walked in the store and was asked to wait outside due to COVID and another customer being in the store, safety first, I liked that! Shortly after, Valentino took me in and fixed my iphone screen within 20min. No appointment. No stress.Most recently, I had to fix the screen of a mini iPad 4. I sent the information to Valentino so he could order the parts. Two days later I brought the device in and within a couple of hours I had it back and functioning as new as it could be!Thank you!

Ha
Review №51

Very amazing and very friendly service highly recommended

vi
Review №52

Great job fast service! Ottimo

ke
Review №53

They’re the best!! They hooked me up with everything I needed!

Ju
Review №54

Can’t recommend them highly enough! They just saved me $700 from having to buy a new and replaced my charging port which had liquid damage (who knew you could do that!)

Ja
Review №55

Way to over priced

Is
Review №56

Trusted place for cell phone repairs !!Thank you so much!Isabella

Be
Review №57

The best Ive found for my repair for my iphone XR. They replaced my screen in under 15 minutes and I was able to walk out with it the same day which I appreciate. TOTALLY RECOMMEND THIS PLACE FOR ANY REPAIR!!!

PR
Review №58

Valentino at Boston Mobile iPhone Repairs totally saved the day after I smashed my screen on Sunday morning of the Memorial Day holiday weekend. I was so grateful that his shop was open. He fixed my screen promptly, for a fair price. He also convinced me to (finally) spring for a screen protector, and kept my 12-year-old entertained by enlisting her help and sharing a behind-the-scenes peek at his work. He even helped her score a couple of new pop-sockets in the bargain. Most importantly, my iPhone is back to healthy function.I confess Im a frequent flyer in the broken iPhone department. Ive previously repaired my broken screens at a competitors shop. But after Valentinos excellent holiday weekend service-with-a-smile, I will definitely choose Boston Mobile iPhone for my next repair... hopefully not too soon, though!

Jo
Review №59

My guy!!!! Great service.

Ma
Review №60

Someone at my house stepped on my gaming laptop and completely cracked the laptop, my mother recommended them to me so i called then not knowing they were phone repair; and they charged me a fair price and once the new screen came in it was done within 12 hours. Thanks for the help guys!

St
Review №61

Wonderful, quick, kind service and my phone works perfectly now! Highly recommend.

da
Review №62

My second time using Boston Mobile iPhone Repairs. After a mishap my iPhone XS Max was not working because of a broken screen. We took it to the Apple Store and basically told by a Genius there that the phone was toast and we need it another one. He then proceeded to convince us to spend $1000+ for a new iPhone XS Max. Fortunately before handing over my card I decided to check with the Pros at Boston Mobile iPhone Repairs Team. One hour later my iPhone XS Max is totally up and running again, like new, for less than the Apple Store. Dont waste your time with anyone else, these guys are the best! Highly recommended and trusted place. All the 1 star review here dont make them justice and they look like they are people who just want to complain instead of seeing the hard work and the superior service they are offering in this market.Highly Highly Highly Recommended

An
Review №63

Ive had my iPhone fixed here twice, and both times the experience couldnt have been easier. The owner is friendly, professional, and really quick. Hes very straight forward about what hes doing, how much its going to cost, and what you can expect when hes done. He goes out of his way to be helpful, and will let you know if theres something you can try on your own before paying for a repair. The prices are very reasonable compared to other places. I would absolutely come again and would definitely recommend Boston Mobile iPhone Repairs to others.

Ri
Review №64

Great customer service, fast service and super friendly. Unfortunately Ive been here multiple times to have a phone and ipad fixed. Highly recommend.

Je
Review №65

These folks did a great job replacing my poor shattered iPhone screen a while back, and recently hooked me up with a great phone case. Recommend for your repair and accessories needs!

Br
Review №66

I always take my iPhones to be repaired here and always it’s A1. Extremely nice and pleasant to work with!

Do
Review №67

Quick, easy and delivered on their promise. Found the shop on yelp and liked that they were close to my work. I went in during lunch to replace my screen for my iPhone 7. I came back an hour later and my phone was back to brand new.

an
Review №68

I thought the service was really good--fast ( 25 minutes), good price and Was very pleased. Valentino could have changed out my whole screen etc. with the charger plug ( like other companies said I had to do) but he was able to only do the plug and so my costs were less. Who does that? Most people would not have done less... I was very impressed and that does not happen too often lately.

Ko
Review №69

Excellent service and helpful advice. My phone was repaired quickly even though I dropped in without an appointment.

Hi
Review №70

Absolutely fantastic place to get your phone fixed! Ive used these guys every time Ive cracked a screen - super reliable high quality work! They fix it quickly and much less expensive than what apple charges! 10/10 = would recommend!!!

Te
Review №71

Got a flawless blueprint appointment

Jo
Review №72

Was in early to get finger prints, allowed me to get them done earlier

An
Review №73

I had to fix screens both an iPad 6th Gen. and Google Pixel 3A. In doing research, it seemed that Boston Mobile iPhone repairs was one of the only places that were able to fix repair non-Apple products as well, so dont let the name fool you. By getting the phone an iPad repaired, I was given 10% discount. Both were fixed and ready for pickup within hours.After having the phone work for 6 days, the sensors on the screen were not properly responsive to touch. Valentino was able to take the phone back and do the necessary repairs free of charge (turned out to be a misconnection in the wiring)! He also provided helpful insights on better ways I can care for the phone.I appreciate the steady communication and customer service that was provided. I would recommend this, especially for people who have Google phones.

Ra
Review №74

My Iphone screen went blank and all of the recommended reset options didnt work. I took it to Valentino and he tested different screens - the issue was internal. Some how he worked his magic and after a couple minutes got it to work again... the best part? He didnt charge me! Thank you so much Valentino. I highly recommend taking your business here.

L.
Review №75

Valentino was very great, super honest that I should probably trade in my phone rather than keep investing money in fixing its cracked screen. He even showed me the Apple website and what they’d give me. I appreciated that honesty! He also hooked me up with the google deal! Very funny guys too. Would give more stars if I could. Less than 20min in and out! (17min exactly)

Br
Review №76

Valentino and Chris hooked it up today. I gave them a call in the afternoon, told me stop by after work. My iPhone 6 screen was shattered. They fixed it in 30 mins. Phone looks brand new. Screen works like it normally would. Quality work, quick, and professional. Thanks, Boston Mobile!

pa
Review №77

James worked really fast into replacing the screen of my phone, and was in time.100% recommended!

Je
Review №78

Great service - they were able to see me on about an hours notice and quickly advised me on my phone problems (unfortunately unfixable!)

Si
Review №79

Bad customer service I had an appointment at 2 and when I came at 1:50 he was close when I called he told me to come back after an hour ... not professional at all !

An
Review №80

2nd time used..1st phone then ipad screen. Both were Quickly and competently repaired. May purchase an iPhone from him if he finds an 8+ for me.

Fr
Review №81

I could sum up my experience by saying: very efficient service as well as very cordial people. More in details; I simply needed my phone screen replaced; the piece was replaced in front of me and each step was kindly explained. At the end of the service I was even provided with a free high-tech screen protector. Price was right; definitely cheaper than at some other stores in the area.

Ja
Review №82

I chose to go here over another place because of its good reviews, and Im glad I did. Great service and super fast—yet great quality—work. I highly recommend Valentino if you need your cracked screen replaced.

st
Review №83

Great little vet office

Sa
Review №84

Took me early and was very swift.

st
Review №85

I can’t thank this company enough for their Mobil service !!!! They sent someone to my daughters house an fixed her broken phone in about 15 min, an sanitized an gave it back to her at a fare an reasonable price. In a time when I have seen other company’s price gouging an taking advantage of people in these trying times .I will spread the word about your business an your excellent service !!!!!!

Sh
Review №86

Excellent service. Helpful. Valentino is exceptional. Fast easy. 10 ⭐️

Je
Review №87

Id like to thank Boston Mobile iPhone Repairs for being professional, fast and reliable in fixing my damaged screen on my iPhone 6. They came to my place for a small traveling fee and fixed my phone on location. So convenient! The service is fast and looks just like the original. I would recommend this business for any iPhone repair.

Al
Review №88

Great service! I replaced the battery of my iPhone 5 in November and six months later the phone stop working when unplugged from the charger. I brought my phone back to the shop and they were happy to change the battery free of charge !

Ba
Review №89

This place are disrespectful i have an appointment at 2 and he was close I try to call and he was so disrespectful hanging the phone on me without listening to me never go back again poor customer service!

Ka
Review №90

If you need help with our cell phone come here. Valentino spent at least a half hour with us. His suggestion of what to do next was actually that he could not help us but he did direct us to someone who could. He refused any payment, but was informative and really helpful. Recommend him highly.

Au
Review №91

Convenient location, prompt and professional service with the right attitude towards customers. Ive had both iphone and Samsung brought here and never had an issue with the repairs done. Great job Valentino!

Za
Review №92

Went here a few days ago on 9/20. Valentino was professional and the overall experience was positive and incredibly efficient. Came in to get my 6s battery replaced and it was no more than half an hour. Will definitely recommend this place to anyone needing their phone serviced.

Yu
Review №93

These guys were great! They drove out to where I was to fix the cracked screen on my iPhone. They fixed it within 15 minutes! Very quick service and great customer service! If I have another with my phone or tablet, I will definitely go back to them! Highly recommended!

Gr
Review №94

Fast, friendly, and honest service. Highly recommended.

Ka
Review №95

Second time Ive come to them. This time it was more expensive(iPhone screen replacement), but that was completely understandable because I have an iPhone 7 verses the iPhone 6s that I had before. Still very friendly, very efficient, and very generious(gave me a free screen protector). Im so happy I came back to them. I hope I dont have to come back for another screen replacement, but Im happy to at least have a place close to my apartment and a place with excellent service. Im very grateful for their service and help!

Re
Review №96

Amazing service! Wonderful response time. Highly Recommended. We will be back!

Ma
Review №97

Super helpful and generous. Unfortunately my motherboard was burned out, but Boston Mobile made sure there was not a simple solution to my dead phone, not simply a battery that needed replacing, not a quick fix for my phone company to make me upgrade... they gave me peace of mind, for free, and kindness. They did their best to figure out the problem and a solution, and it was much appreciated.

Si
Review №98

I arrived just at the right time for a super fast repair of my iPhone 7 Plus. $89 is definitely the best price Ive ever seen. Im posting new pics to the yelp page with pricing cause there is old pics up

Ka
Review №99

This place is the best they fixed my phone in 20 minutes and gave me a free screen protector. If I ever have any phone or tablet problems I will always come here, Valentino has the best energy keep it up!

Ph
Review №100

Great response time and customer service. I had a spiderweb on my iPhone 6s and they fixed it for a reasonable price and in just a few minutes. So convenient for me. They even drove to my location!

Information
23 Photos
100 Comments
4.3 Rating
  • Address:27 Union Square, Somerville, MA 02143, United States
  • Site:http://bostonmobileiphonerepairs.com/
  • Phone:+1 858-848-9004
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Phone repair service
  • Repair service
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:12–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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