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AutoZone Auto Parts
1945 Durfee Rd, South El Monte, CA 91733, United States
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AutoZone Auto Parts
Comments
Pr
Review №1

Their cool. But pretty strict on wearing masks

Da
Review №2

As soon as i walked in and already felt a bad vibe and the person i asked for held did not do anything except call me nubs ands chookie very unprofessional!!!

ch
Review №3

Did not help at all. Unorganized. Had attitude. Dont waste your time.

Al
Review №4

Thank you AutoZone this is the place if you need parts deals or if you need to shop somewhere else they will help you and point you in the right direction people are friendly and helpful thank you

le
Review №5

I always go to the one on ramona and valley they are always so rude and boring. why work somewhere if your going to give atittude and not help customers. Here on durfee and peck manager was so nice and the new employee too. very well done job.

jo
Review №6

Service was good did not wait long maybe five minutes they installed my wiper blades

R
Review №7

Quick place to grab stuff just to avoid crowds in big box stores! Clerks are fast and nice

Ye
Review №8

Staff is always helpful here and answers any questions I have, thank you guys! 👍

fr
Review №9

Workers are pretty inexperienced in terms of how cars work even though they are trained Technicians

Ma
Review №10

Always an great experience when I come to this location. The store is neat n the staff are very friendly n attentive

Ch
Review №11

I took my battery in they said it was good 100% well its not my jeep wont start and they wont let me switch it would not good to

Th
Review №12

They had exactly what i needed and went there for. Staff was friendly & very helpful.

Ce
Review №13

Younger Manager is great!!!! Very nice great service, solved my problem without any problems .Use to go to Autozone closer to me on Ramona not anymore the manager there is very short and rude . I rather drive a little more and get treated better.

Is
Review №14

They can order stuff for you... wonderful.

Ra
Review №15

Service is lacking! I waited in line 15 minutes before being helped. Then was asked to change to another register because the employee could not accept cash payments. This place needs serious management and employee training in customer service.

Ch
Review №16

Really quick service

Sa
Review №17

Amazing deals and products and amazing to a t service.

an
Review №18

I’m never one to really leave bad reviews but the lady working this morning was extremely rude to my husband and I. We came in to get our battery changed because it died on us suddenly and since the moment we got there the lady working was being rude and saying rude comments under her breathe. My husband and I where polite, thanked her plenty of times for helping us and she still mumbled stuff about us. If we had been rude or demanding then I understand why she would have acted in such a manner but we didn’t. She spoke to a gentlemen that worked with her and asked him if he could grab the battery for her while she rung us up. As he set it down she said “I’ll have them carry it. They can at least do that much” im not sure why she was acting that way towards us maybe she was having a bad morning or something but her attitude was uncalled for.

Ed
Review №19

Courteous,knowledgeable and fast! They have many car accessories in stock.

Pa
Review №20

I went to Autozone looking for a battery hold down clamp, they were out of stock so I asked one of the Autozone associates, Daisy, if they had anymore in the back store room. She stated that they were out of stock. She then searched in her computer for me and discovered that a nearby Autozone store had three clamps in stock like the one I was looking for. I then told her that I didnt feel like driving over to the other store because it was rush hour. She said she would have the part delivered to her store the next day, and she would call me when it was delivered. Daisy not only made me feel special, she made me feel important, and I appreciate her for going above and beyond. Thanks Daisy for your excellent service!

Sy
Review №21

Great Service

Ne
Review №22

Last time I went to buy hoses staff that work there couldnt tell the different between coolant hose and oil... their staff need a better training

Ve
Review №23

Really good

El
Review №24

Great customer service. Had a good experience and good employees.

Le
Review №25

Been here twice. First time I wanted to return a part they gave me wrong but they didnt accept it because it didnt belong to the year of my truck. Which is the reason I wanted to return it. Second time I took a battery to get it tested. Theyre portable machine didnt work so they made me carry the battery to the back of the store where only employees are allowed.

Fr
Review №26

Manager was great helped me find all the products I needed for my tune up

Jo
Review №27

Customer service is fair

Al
Review №28

Never buy anything on Sundays, when you get your change of breaking a $50. Or $100. All they give you back is $1.00 & $5.00 or sometimes quarters!!!

je
Review №29

People really helped me out with my mechanical problem. They knew what I needed and give me the right part that I need no need to go back for any more pRts till need it.

ST
Review №30

I bought a battery from them two years ago with a three year unconditional return policy on a bad battery and two years pro rated warranty for 5 year coverage. I brought it back it was defective it is clearly marked auto zone and a date sticker. Couldnt find the original receipt. They tried telling me the warranty was over because all they could find under my phone are 2 batteries bought 8 and 10 years ago. Store clerks are useless mgr no better. I will never buy anything at Auto Zone again and neither should you!!Abe the district manager for AutoZone read my review and contacted me. I told him how I was wronged and he told me he would make it right and he most certainly did. He contacfed the store manager. I returned to the store and this time they honored the guarantee by the labels and date code on the battery. Thank you Abe and thank you AutoZone corporate for having the good sense to have people like Abe and a program in place for true(real) customer srvice!

Lu
Review №31

Bladimir helped me and was quick. Thank you!

ma
Review №32

Always get the best service at AutoZone. The people are very polite curtious n willing to go that extra mile for you. Thank you!!!!

Ma
Review №33

Thats nice place to go buy parts for your car

Ru
Review №34

I like when they were in the corner (old building). They had trash cans outside for the customers. And the employees were friendlier. Here they see a line of people, and the employees are chit-chatting in the back. Very bad service.

D
Review №35

Dont buy products from here youll get screwed out of your warranty! I purchased two sets of brakes for rear and front of my Honda civic 4 months ago but miraculously its not in the system for warranty

Jo
Review №36

Staff here was extremely helpful and professional.truck wasnt starting, replaced starter, didnt help.Came here staff suggested relay.works like a charm now.five stars

In
Review №37

Francisco at this store was very rude and unprofessional. Did not answer the questions I had in regards to a charge prior to purchasing the product I bought... I should have just followed my instincts and gone to the Pico Rivera store on passons

L
Review №38

Great place to dump(recycle) used oil

Da
Review №39

Escambron car they told me what I needed I bought the parts there took the parts to my mechanic an engine light was turned off,👍

Jo
Review №40

Great service and I always find the autopart that I am looking for. Highly recommended

Fe
Review №41

Good service the guys there are very cool be patient because they do get busy but that because they know there stuff

An
Review №42

Bought windshield wipers shawn spent so much time putting them on for me thanx shawn

Ed
Review №43

Average service and average selection. Nothing really extraordinary going on here.

ce
Review №44

Helpful staff. Recommend to call ahead if youre looking for a specific part.

An
Review №45

Convenient

Va
Review №46

Not the best location but the elder gentlemen and girls that work there are very helpful and nice.

Sa
Review №47

Fast service, and helpfull people with a nice attitude, this place has a lot of parking space, weelchair acces, handicap parking, no public restrooms, you could see it from far away, there is usually no wait, and its always crowded,

Gi
Review №48

I opened an account with them for my shop. They are very helpful, nice people. Most of the stuff is available, but when a special order, is there like second day or so.

Je
Review №49

Was waiting 40 minutes in line to check out and the manager was putting customers before me to get charge. They only had 2 people working and 8 people waited in line to get parts and charge.

La
Review №50

Helpful staff!

An
Review №51

Very curtious and helpful,and on top of things, clean.

Fl
Review №52

New building with air conditioning way better than the old one, same friendly staff.

pa
Review №53

Very helpful, clean store.

Bo
Review №54

Store is on corner hard to get out towards north destinations, have to finagle to go around... Stores fine

Ro
Review №55

Didnt have what I needed. But the found another Auto Zone that did.I think thats going above and beyond..

Da
Review №56

They take care of you, the team knows its business

Vi
Review №57

Got great prices for windshield wipers and oil

vl
Review №58

Quick and courteous staff

Da
Review №59

Great customer.

Gu
Review №60

Attention is good overall but they dont pay attention to detail, I left a battery to charge and they gave me back a wrong one

Al
Review №61

Not a good service no experience I took my battery they said not good at all I took it to Pico Rivera and they find was good.and I saw an incident with a customer they didnt want to help the right way and understand.

Ri
Review №62

Good stuff

Fr
Review №63

If you need brake fluid or wipers its there, but to have to special order a fuel Pump or starter when the place up the street has it, forget it ; most of the the people that work there are genuinely helpful . the others care not.

Je
Review №64

Take to long I went to charge a car battery and it took over 5 hours my car was taken to the impound

Pr
Review №65

Very friendly workers and helpful

Yo
Review №66

Real helpful friendly store

SE
Review №67

No one to help you... And when they do is in a bad manner is like my 4th time... I think Ill drive the 6 more blocks to go somewhere else

Ja
Review №68

Small store, doesnt have much parts.

Al
Review №69

No body atended

MI
Review №70

Good.

ca
Review №71

For all your car needs shop with this guys 6

Al
Review №72

Worst experience got a starter for my car took it back cuz it wouldnt engaged their machines said eve thing is good still under warranty less than 10 days still got recipient made a big deal waisted my time

Jo
Review №73

Great customer service

Ar
Review №74

No public restroom.needs better customer service

Do
Review №75

Great customer service

Fr
Review №76

It Was A Small Store .

Lu
Review №77

Friendly service

De
Review №78

Cheap prices on oil and lucas products

ca
Review №79

Always great service

Wa
Review №80

According to the worker, battery tester was out of order.

Le
Review №81

Besides the wait ...friendly

Da
Review №82

Not so good costumer services.

Ju
Review №83

Real bad customer service !

Do
Review №84

Not many people working and many customers

Pe
Review №85

Friendly service

HG
Review №86

Rude and angry bilingual staff

su
Review №87

WORSE customer service ever!

il
Review №88

Great people

Pe
Review №89

Not the smart this people

Ja
Review №90

Excellent service

BR
Review №91

Great help

mi
Review №92

Always informative

Cu
Review №93

Great service

Jo
Review №94

Good

ca
Review №95

Good

Ab
Review №96

Always in stock items

JX
Review №97

Bad service

ma
Review №98

Agree

Jo
Review №99

Very well thanks

Wi
Review №100

They serve you wonderfully and are very professional thank you guys you are my favorite store

Information
17 Photos
100 Comments
4 Rating
  • Address:1945 Durfee Rd, South El Monte, CA 91733, United States
  • Site:https://autozone.com/locations/ca/south-el-monte/1945-durfee-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5486&y_source=1_MjQ2OTg2Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 626-448-0166
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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