Alex to the RescueMy windshield wipers were failing as I drove through the downpour on Randall Road. I pulled into AutoZone for help. I had no idea what size I needed or how to install them. Alex C looked up the specs for me and recommended a brand he had used himself. He even went the extra mile to install them for me in the downpour. I would have struggled with the process myself on a sunny day; no chance of completing it myself under the conditions of heavy rain. He made the change effortlessly. The blades worked perfectly and I am so impressed with the excellent level of service provided by Alex. He saved the day!

I have no knowledge of cars and I came here to replace my headlight that went out. I walked in and was greeted immediately. Alex was extremely patient and helpful with helping me find the correct light. He even went as far as installing it for me!! Thank you so much Alex, your extra work was greatly appreciated. I would definitely recommend this business to anyone that needs a replacement part or has a question about their car!!

Keegan was amazing! He was extremely helpful with our complicated issue. He not only solved our issues, but being the only one in the entire store, he handled it like a boss, taking care of calls, in store customer questions and checkouts and did it seamlessly. He was very kind and professional, very knowledgeable of and followed all AutoZone policys. The man deserves a raise, accolades, and a promotion bc the way he handled the store with no other staff was better than Ive seen some fully staffed stores ran.

Grey shirt assisted me sorry didnt catch a name I was in and out under 10min love help like that. He did all the leg work I just waited for info n product

So helpful. My battery died in the parking lot while buying brakes. They installed the battery for me. Thanks guys!

Worst customer service store Ive ever experienced in my life. TheWorst customer service store Ive ever experienced in my life. The manager is a complete jag. Go to Advanced

The service here was excellent. This was my first time getting a car service at AutoZone; I needed a new battery. The store was clean and organized, and the battery replacement only took about 10 minutes. Highly recommend!

The store is very clean and organized. I know nothing about cars or the name of what I needed and Keith was very knowledgeable and friendly and able to help me find exactly what I needed.

Sales staff is knowledgeable, friendly and willing to answer your questions immediately. They look up what you need as soon as you enter and then walk with you to find the stock. Pretty much my go to.

Keegan and Shawn are awesome to work with on the commercial side. So helpful and communication is top notch!! This store is lucky to have them!!

Employee was very helpful.

Friendly, helpful, associates. Was able to help me find the right part.

Store did not have what I wanted but did direct me to another business that could help me.

Where to start? Abe was extremely helpful and very knowledgeable! Super friendly, great attitude, and easy to talk to! You guys have a great employee! Thanks again Abe!

Abe silas Was AMAZING... He went above and beyond to help me get my battery out and charged! I was stuck in the middle of wherever I was and he came. I’m so grateful for his help and amazing service. Wise guy too. A lot of wisdom!

Store is clean and well organized. Workers are very happy to assist.

Good place. Good deals. Great staff.

Roman was extremely helpful! I drove up with my children due to an error code for battery in my car. As I drove up and parked my car stopped working and the battery was fully dead. He helped me get a new battery and installed it, which turned out to be a bit tricky! Amazing service highly recommend.

I went to this Autozone because I needed a new car battery. Sean was able to test my battery, recommend a new one, and install the new one, all in under 15 minutes. Very helpful and friendly. I will shop there again

Abe the sales manager was very helpful and nice!

Great store! I had a hub bearing go bad on a tow vehicle late Saturday, and an important kids event on Sunday where I needed to bring a trailer.Angel was in the South Elgin store when I came in. He knew more than just the part - he talked me through the process of replacing a hub bearing like he could do it with his eyes closed, thoroughly explaining the use of each rental tool.He even threw in some words of encouragement to just keep pushing forward, which came in handy as I was fighting to separate 9 year old rusted parts in the dark.All told, the part went in, I took a 1 mile test drive, hooked up trailer, and made the event with only minutes to spare. Thank you Angel & South Elgin AutoZone!

Went there today for a taillight bulb for my car. I have never had to replace one in my current vehicle. The manager came out to help locate the bulb needed as the other employee was assisting someone else. I can’t recommend this place enough. Prices are great, always helpful, and they go beyond to assist. My husband has been here several times and had the same experience. They really make you feel welcome and so much less than going to a car dealer. Highly recommended!!!

Jr. Hernandez took very good care of me when I purchased windshield wipers. He took the time on a Sunday morning to greet me with a smile, make sure I had the correct wipers for me car, and installed them for me (which literally took 2 minutes). Excellent and personable employee! I will definitely come back to this store next time I need something for my vehicle.

Always have good prices and factory oil filters in stock.

ERIK M was so helpful!!

Good store

My daughters battery died, they were nice enough to install it right after she purchased a new battery. Went way beyond what was required of them. A great, knowledgeable staff and very kind.

Staffs is cool and helpful.

I prefer Randall Rd location. Ive always received superior service from all representatives. Very helpful, courtesy, and informative.

Very very bad service. They told us to come to change the car battery when we went they said we cannot chng lexus battery and they said to stop the car they will give the jump start and later refused to do even that. We were stuck in the parking lot with no help. We already called the insurance for jumpstart before heading to this auto shop. I am looking for a place to report about them.

Had a good variety of things, but emplpyees didnt seem to give much care of their customers

On 3/20 Tegan went above n beyond helping our family find the correct parts for our Nissan, first with our daughter and later with my husband. Car died on side of road, we got it to your store. He helped install, gave advice and found a problem we missed.I can’t thank him enough spending the time with us. It was our first and hopefully last time out of the house till this pandemic is over.All your employees were very kind.Please thank Tegan for us and give him a bonus!Thanks from the Sliwa family.

Clean and employees were quite helpful...They had what I needed...The Commercial Manager, I think his name is, Keegan, was beyond helpful...Thats how the company should aspire to have all of their employees...I hope he gets paid well...Thats an employee youd want to retain...

Super helpful staff. Good people working there.

Fast and friendly.

Very helpful and friendly staff

AutoZone management needs to train some of their staff better. I was treated very rude by John Spann that insist on talking down to me. Better yet, go to Advance Auto Parts - their rewards program is far superior than Autizones.

Lot of products to choose to keep your vehicles in tip-top shape!

Yoshi helped me out he is very knowledgeable and a huge asset to this company. Go see him if you need parts for your car.

Decent place they had what i needed what more ya need

Very nice customer service. Didnt have the part I needed, but was willing to suggest a nearby competitor for the same part, in stock. Will be back again.

Knowledgeable and friendly staff. I get most of my immediate supplies from here.

A huge automobile parts store at a very convenient location

Friendly, had parts I needed, reasonable prices.

Went there to get touch up paint and in an empty store got no assistance. Will never go there again.

Good service reasonable prices

Friendly and helpful staff. Google maps takes you past Gyorr, which is how you enter the parking, behind BP.

Try to purchase a cabin filter for a 2014 Altima and they dont carry them. Tried to buy a oil filter for a chevy 5.0 liter engine and they dont carry them. Seems like they have a very limited inventory.

745am and the store still isnt open. Going to ORiley down the street.

Friendly and knowledgeable staff. Free battery charging and diagnostic.

Always helpful.

Very good customer service.

The staff is knowledgeable, quick, and friendly.

Waaaaay overpriced.

Pretty decent prices

Great customer service!

Webdite hours are incorrect and they never answer there phone.

Very friendly and didnt take them long to get my parts and get on my way

Did not have a part in stock even though their system shows they did so i drove out after another autozone had called them and they said they had it waste of my time and gas

Kind of helpful.

Great warranty on parts

Nice employees!

Very helpful!!

Very friendly, and helpful

Great place!

Very helpful

They have automotive parts

Sometimes parts are not available......

Great place

Just called and the guy was a jerk!

Great

Overpriced

Friendly

Very good service 😊

Excellent in attention and services

Excellent service and advice from the staff always ready to help, thank you

Very friendly and always answer your questions.

They are good you can check your car with free scanner

Its good.