Needed a new car battery and figured I ought to get backup wipers and an air filter while I was going to be there. Ordered the parts online and they got everything prepped within ~20 minutes. I overheard that one of the guys there was about to go on lunch break after I showed up at this store on Mclean Blvd. Yet despite that, he took the time to install the new battery!I dont often make reviews, but since I was promptly helped despite there being a lunch break, a good review was the least I could do.Never got their names. Hence, whoever was working at ~noon today, you are awesome. I would have been ok with coming back at a later time, especially since I live fairly close by (patience is a virtue after all). Next time I need something from this outlet, Im going to be mindful of when I pick up parts.Again, you guys were (and are) awesome. I hope this thank you culminates into getting better compensation!

Nice guy. Well informed

Purchased a battery for my truck and they installed it for free. I am greatful

Waited at the check out for at least 5 minutes, when I asked if anyone was able to check me out it was followed by you can wait a minute. When the employee came up to the register, I asked him to clarify if he really said you can wait a minute and he said yeah, Im the only one here and Im working on a commerical account I left the products on the counter and left. Number one I was okay waiting a bit longer if needed, all I would have liked was a professional response. Number two, not the way to treat customers. Go to OReily Auto Parts across the street, much better customer service.

Guys there were more then helpful. The place to go for anything you need!

Hunter was very helpful!

Roman was very helpful and nice. He took his time to call around other stores for the parts that I needed for my 2003 Mitsubishi outlander. Although the parts didnt fit my vehicle he was still very polite and kind. I will be making my next purchases with Advance Auto parts the one on McLean.

Worst customer service I ever received stead there for about 10 mins with out the 2 employees even knowledge i was there. They were placing a order and could not even say ill be with you in a minute, it was like i was invisible. Took my business across the street to O Reilly as soon i walked in i was greeted with a hello how can I help you. Advance lost my business stay away if you dont feel like your money is good there.

Great employees, they are always willing to help .

Grat services

Liz was a great person. Very knowledgeable and helpful. Thanks again.

Went to pick up break calipers, not all pieces were included.

Needed windshield wipers and oil. Staff were helpful in telling me which wipers were the appropriate size for my car!

Nice and great place to buy vehicle parts. Great customer service. They are willing and able to solve customers problems. I will be buying vehicle parts at AAP.

Needed a battery on a emergency basis...they were most helpful!

Needed wiper blades. Found some great ones and they put them on for me

Lady was sitting down stocking shelves while people were waiting to check out . finally a lady from the back came and help check out but still didnt have the part I needed there are better places.

A place can buy your car needs with people that really take time for you as though you was the most important person in the store .

Great service and help from Roman today! Really helped a girl out on things I didnt quite understand. Thank you roman!!

Very nice place very helpful employees I like it

What can I say about these guys? I purchased rear brake pads online for my 2015 Sonata and I picked them up and brought home to install and they were wrong. I came back to the store and the manager was very apologetic and said that Hyundais have multiple parts for the same vehicle. I simply picked the wrong ones. They stated they owned Hyundais too and understood my frustration. This was a quarter to 9 on a Friday night. I had already disassembled everything so I couldnt get back until the next day which I said was fine. They were upset because the pads wouldnt be in until 1 on Sat. Again...not a problem. Low and behold they gave me a platinum set at a discount price so I could finish the job. It wasnt even their fault. Im just blown away by that gesture. Ive always had good experiences with Advance. I wouldnt go anywhere else. Thanks again guys. If I could give 10 Stars I would. Just wow. Thank you thank you thank you.

Staff did not greet customers entering the store.

Service was quick and courteous.

Not to good with manpower, on hold for over 12 minutes. BUT they had the set of spark plugs I needed when I showed up in person. OReillys across the street did not.

Brian is great to work with for commercial accounts. The delivery drivers are top notch!! We like Tim too 😁

Easy to work with.

Have been exclusively shopping here for years, after today I will no longer step foot in another Advance Auto. My daughter went to buy spark plugs and was treated so rudely by the employees there that she left crying. I ended up having to go to O’Reilly Auto Parts across the street and thy were very professional. Never again Advance....

These guys are always helpful and actually know their jobs.

Stopped in on the coldest day of the month and snow falling to get a new battery. They were able to get me the battery and offered to put it in for me. I could have done it myself, but it was so cold I figured why not let them do it if they are offering. Great service.

Very helpful, but the lower cost wipers dont work well

My favorite parts store. Always friendly and helpful, when I killed my car down the street from them one of the employees was kind enough to come and give me a jump when he got off his shift. I recommend these guys over the Napa down the street every time.

The people working here were helpful but they seemed cocky. Like as if they felt they should be mechanics and know it all about cars, but wouldnt or couldnt help with installing a lightbulb. As a girl, i needed the help. A simple its against our policy would have been fine, but all I got was Nope we cant do that other than that they helped find what i needed.

Always helpfull and decent prices. I have gone here for many years

Great service. Replaced my wiper blades in the midst of subzero tempatures with kindness and a smile

They didnt have what i wanted wich is a decoration. But if you need anything useful they got it.

Good deals buy online pick up in store. Id give five stars there are bad stores and associates you have to find the right location and the right person

Friendly staff very helpful.

Ok costumer service, ok parts.

They scanned my OBD for a blinking check engine lite in a downpour! They had the needed parts in stock, speedy and helpful staff here!

The location is great, decent prices, but not the smartest representatives.

All the employees was very knowledgeable about cars and I just love the experience at Advance Auto Parts

Neighborhood location, low inventory most need to be ordered. Friendly clerks low knowledge and support.

Good for auto parts they will put the wiper blades on for free

Very helpful. Installed my new wiper blades and I was on the road in less than 10 minutes.

Brian and Tim Brian and Commercial Tim manager two of the best people Ive ever met in the automotive parts industry they know what theyre doing they know how to find parts they dont give you the wrong parts

Knowledgeable staff and great prices for quality parts

Good selection and helpful sales staff.

Its a normal parts store, but the guys that work there are really helpful. The only thing I didnt like was that they cant troubleshoot check engine lights anymore, but thats a corporate decision.

Very expensive, they wanted $30 for wipers when menards sells same expensive brand for $11.00 dollars, i was chocked

Best customer service of all Advance Autos in the area.

Guys there a a good help

Usually have what I need. Knowledgeable staff.

Friendly staff eager to assist!

Tim, and Jordan as well as the rest of the crew are always there to help you with any situation you have. Thanks

Useless staff and don’t help with battery change if you don’t buy it there

Always good parts always good service

Very bad customer service very rude and don’t even care about their job

Working on your vehicle, they have tools and parts

Always have what i need

Above and beyond the call of duty !

They were not helpful at all

Always having stock what I need

Had everything I needed for my car

Great store, great people

I work here

Knowlegeable staff

Not that good

Nice staff.

Theyre noobs

Bought wipers,

Very helpful

Got what I needed.

Friendly staff

Very good attention!!!

Great service