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Meineke Car Care Center
35 E 162nd St, South Holland, IL 60473, United States
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Meineke Car Care Center
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ST
Review №1

I had a great experience at Meineke . I dropped my car off on the morning for a brake estimate and they contacted with a reasonable estimate and my car was ready for pick up on that afternoon. Great service, reasonable price. This was my second time bringing my Honda Odyssey van to this shop. Both times good experiences.

Th
Review №2

Their service & kindness was refreshing, and it made my day.☺️ The two things that solidified me as a regular customer, is: their lower oil change price (at least it’s lower than what I’m used to paying), and their customer service. I was in no rush (as I sat and played a game on my phone), but then I realized that it seemed to be taking longer than usual for an oil change. Not long after, a very nice young man (one of their employees) came into the lobby where I was and apologized for it taking so long. He told me that my filter was different and they had to go and purchase the correct one. AND they didn’t charge me one dime more than the price that was initially quoted to me. The price got me there, the kindness & good customer service will have me coming back. Thank you Meineke.😇

Am
Review №3

Did a 8am appointment today and my car had not been inspected nor worked on the entire day. I went to go get my vehicle back at 5pm. My main issue was that my car needed a tune up. Had my other car serviced at 12:30pm due to bad calipers and that mechanic has 2 other cars in front of me and was done by 2pm. I was very disappointed because my car is running hard and wasnt even checked. Even when I came could have said well check it now but handed me my key and said sorry. Im taking it to another shop. Would never use this company especially this location ever again. This location is just pathetic.

La
Review №4

I highly recommend Meineke in South Holland. They are very professional. They take pride in there work. They are very informative. You don’t come across too many honest places like this anymore. They have me as future customer for life.

Ro
Review №5

So I drive all the way to this location from Indiana only to be told (with very much a flippant attitude might I add) that Id better not have a coupon because they dont accept those here the guy was rude for no reason. If you dont accept coupons fine.. at least put that on your locations website so ppl dont waste their time driving to you. I will NEVER return to this location.

Ch
Review №6

I would definitely be back. They have the best customer service! They work very fast and the prices are great!

Na
Review №7

Wonderful experience before I got here I had two bad experiences the guy that answered the phone his name was Joshua he was very polite when I got here I was greeted by another guy named kente who is also very polite they got my vehicle in Im here now theyre working on it price was wonderful just the overall experience was great I will definitely be back and I would recommend you to come here😊😊😊

Da
Review №8

I called Meineke to check pricing. I was very pleased with the cost to replace brakes and decided to get them done. Customer service was top notch. I couldnt have found a better place. I have found my go to, place.

Lu
Review №9

Im very happy with the service provided and it was at a very reasonable price. I would go back again in the future.

mi
Review №10

I needed my flex pipe for the exhausted replaced, they were very professional and replaced pretty quick. Definitely will be going to them in the future

De
Review №11

I went to Meineke on 12/23/20 and spoke with Alonzo. He told me I needed a muffler. He got on the phone to order the muffler because he did not have one in stock. He said because the next day was Xmas Eve he would only be open for half day. He told me to be there at 8:00am on 12/24. I got there at 8:00 am and waited until 9:15. Alonzo never showed up and the business never opened. Even if he decided not to work on Xmas Eve a note should have been put on the door that they were closed. I thought he was just running late. So very unprofessional. A waste of my time!

Lo
Review №12

Alonzo has a professional work ethic, and did not provide extra unneeded repairs.

Da
Review №13

They know what there doing I took my car three different shops and they cannot fix my air conditioner Allonzo the mechanic here find the problem and fix it right away in less than an hour I recommend him for repairs on air conditioners in cars

Fe
Review №14

I came in looking for Sandy who sold the place to New owners. I needed brakes & rotors, I was quoted a price and then after they researched, they found cheaper parts for my vehicle...I appreciate that!! I told him I was going on the road trip and he wanted made sure my car was safe for traveling also.

Ca
Review №15

Sandy has retired enjoy your new journey Alonzo has always been at the South Holland these 2 men are the only one I trust to work on my vehicles.Alonzo is great

Di
Review №16

I needed an oil change for my SUV. Stop at the Meineke in South Holland. They open at 8. My vehicle was pulled in. The guy in charge explained to me the different oil change packages they were offering. I choose the one I wanted. I would say about 30 minutes was pulling my vehicle up to the door. I think that was good service that day. Thanks Meineke

Ke
Review №17

Great service. This is my second time here.

k
Review №18

My car is operating sooooooo much better! I came from out of town and so many mechanics were trying to give me the run around, But Alonzo saved the day, he is AWESOME!!!!!! Great business and professional, Alonzo explained everything to me and my mom very well. I will definitely come back... I really appreciate you all. AWESOME!!!

To
Review №19

Staff was very nice and they are reasonable on prices

Ha
Review №20

Great prices, awesome service, friendly and professional employees! So excited to drive my car again after the repair. Thanks Alonzo!

Te
Review №21

I just had work done at this location and was very impressed. Alonzo was very professional and informative about what was needed to fix my car. I was quoted a price and was not pressured for more. In fact the end price was less than what was quoted. The work was done in a timely manner and my car drives nicely. I would definitely recommend.

Ky
Review №22

Friendly and clean place. Ive been coming here for years. Alonzo provides excellent service.

St
Review №23

Ive been going to this Meineke for years and will keep going!!! Alonzo is THE BEST...no question about it. His reassuring demeanor puts me at ease the minute I walk in the door. He is EXTREMELY professional and doesnt give me the runaround.He corrects the problem and lets me know about other issues I might want to address. He LISTENS closely as I describe that ticking or grinding I hear and starts working to correct it. He realizes the importance of my time and works diligently to accommodate me. THANK YOU ALONZO...YOURE THE BEST!!!!!

Al
Review №24

Alonzo is amazing and wont do you wrong. I love this place!

Di
Review №25

Always treated with courtesy and respect. My go to guys for my car care!Thanks Meineke

Va
Review №26

As always the repair was on point and fair. Under new management and the staff is friendly and pleasant. Been going hear for over 10 years. Never had a problem or overcharged I appreciate this location.

Qu
Review №27

First time and I was very pleased thank you

Sh
Review №28

I came in looking for Sandy who sold the place to New owners. I needed brakes & rotors, I was quoted a price and then after they researched, they found cheaper parts for my vehicle...I appreciate that!! I told him I was going on the road trip and he wanted made sure my car was safe for traveling also.

Su
Review №29

We take our cars to Alonzo for most all repairs because he does good work at fair prices. Hes a nice man too.

Sh
Review №30

The mechanic was informative and professional

Jo
Review №31

Service was speedy fast, prices were rational and the man who serviced me was very friendly. I was There for a sensor and was there all of just an hour!!! Highly recommended

Ka
Review №32

Nice experience in working with this location in South Holland, IL. The Attendant Alonzo was soft spoken but very professional and personable. He allowed me to view the work to be done explaining what was wrong. The price yo repair was considerably lower than what the car dealer would have charged. Alonzo also advised what needed to be done in repairs for future. No long wait...quick service. Will be returning to get brakes done.

Li
Review №33

I loved the service. I didnt have an appointment but my car was serviced right away. My A/C was checked and recharged in under an hour.Thanks

Al
Review №34

The employee who works the front desk as you walked in the door was able to call me because he thought there was going to be an issue with fixing my a/c compressor yesterday. Once I’d arrived he said that everything was alright and was able to find another solution to the problem.

Te
Review №35

Very friendly and professional. Same day service. Very good value compared to the dealership. I will go back for future services.

Mo
Review №36

Very friendly make you feel good when you come in

Ma
Review №37

I went in for a window malfunction. The owner was really nice and his employees never gave me a hard time for bad attitude. It was easy to ask them lots of questions as I didn’t know what was going on and like to ask plenty of questions for understanding. They never got tired of my questions! Awesome place to go to and fair pricing.

De
Review №38

I have been a customer here for the last 20 years. Since the ownership changed I have not been able to use the Meineke app to schedule service. I see the new owner wandering around not even greeting customers. The head mechanic who stayed on is the only reason the place still has business. I watched him greet customers, do my oil change and replace a sensor, answer the phone, and take payments. If he leaves I will also.

La
Review №39

Reasonable prices and always receive kindness from the staff. The mechanic lets me see what the vehicle problem looks like before he fixes anything. Never had to bring my vehicle back for issues with the initial problem fixed. Always a great job/service.

Al
Review №40

They did a great job.

Gw
Review №41

The employee who works the front desk as you walked in the door was able to call me because he thought there was going to be an issue with fixing my a/c compressor yesterday. Once I’d arrived he said that everything was alright and was able to find another solution to the problem.

br
Review №42

It was only the manager working and he got me and two other people out of there by about 10am (they open at 8). He was nice, professional, and VERY HARD WORKING. Honestly the manager needs a raise or something.

Te
Review №43

Great experience, friendly and honest workers that do quality work.

Da
Review №44

Dont go to this place to get your vehicle repair. I needed to have my springs replaced on my vehicle so I called and spoke with the Manager Alonzo. Alonzo told me that he didnt want to do the job because it was to time consuming and that he didnt have the right tools to do the job. Now this is a job that repairs shocks/struts/springs but they dont have the correct tools to safely perform job. Yeah i wouldnt waste my time with this shop because they are lazy and doesnt seem like they do a safe and correct job. I would recommend going to another location just not this one.

to
Review №45

They got me in and out in very impressive time. Very professional.

Ja
Review №46

Was a little slow but good service

Je
Review №47

Service was good. They accepted my vehicle even though it was close to closing time. I received a call the following morning stating my vehicle was ready to be picked up. Good job Meineke!

Pe
Review №48

Great place. Fair and fast.

Na
Review №49

We had an engine problem on our travels before the holidays, and Alanso worked on our car all day and stayed late to finish the job so we wouldnt be stranded in town for 2 days. Our final price was even below the original quote. Car is doing well several days later. Thank you, Alanso, for a hugely appreciated holiday gift!

mi
Review №50

Just impressed with the quality of work and the professionalism of the staff.

An
Review №51

Ive been coming here for years, and theyre always fast and cost less than anyone. Never had a problem.

le
Review №52

Good job on my vehicle. Not to expensive

te
Review №53

Alonzo always expedite the work at hand and he does an excellent job.

Ka
Review №54

Very honest establishment. Very good work and in a timely manner.

Ke
Review №55

Great service, very professional, and reasonable.

De
Review №56

I made an appointment and it was not honored. Supposedly the system that this shop has in place doesnt make any sense. Why have a website to schedule an appointment if it wont be honored.

Sh
Review №57

I brought my car in and my service was very good I was in and out. Mr Villarreal was very helpful .

li
Review №58

Excellent service, very friendly staff.

An
Review №59

Gone here for years. From my PT Cruiser to my Chevy Impala. Honest guys who do good work. About a $20 difference for a full synthetic oil change than the guys up the street at Duke of Oil. Sandy is a good guy, old school, so not really for the soft hearted lol.

ca
Review №60

Sandy, the manager, is a very rude person. Absolutely no people skills at all. He ridiculed my vehicle and made me feel low, but wants repeat business?! They also DO NOT accept COUPONS!!! The only saving grace is Alonzo. He is very personable, honest, and does good work. If I never met the boss, Sandy, I would have given this place 5 stars. Im disappointed because Alonzo was really nice and good, but I cant support that business with that Sandy jerk running it. Me and my hard earned dollars will not be returning.

Da
Review №61

Reasonable prices good mechanics.

ja
Review №62

Very good work. Enjoyed the experience

Li
Review №63

Great service! Sandy and his team are professional and knowledgeable and my repairs were done very quickly. Thanks guys, Jim C

Fe
Review №64

They changed owners and they are on B.S. ! Went in for a oil change they went up on that. Turned around and said get new radiator but put water in it. Pulled off car was making noise, somebody said check your oil. I just got oil change today. Pulled out stick no oil,car wont move. Now trying to do the right thing and they dont want to fix it. I dont recommend anyone to come here!!! I wish it was a zero rating!!

Ka
Review №65

Outstansing aervice. Will be using again for my brake service next

Da
Review №66

Great service. Sandy was very kind and informative. He went above and beyond to fix my Jeep. I recommended this Meineke to all of my friends.

Ra
Review №67

Excellent Friendly Terrific Service!! Very Knowledgeable!! Great Experience!! Definitely Will Again!!

Te
Review №68

Nice place!

Ka
Review №69

Excellent!!!!! I have been going here for at least 20 years with several different cars and trust them totally to do a great job. I WOULD and DO highly recommend them. I find the proprietor business-like and with a slip of humor if you are quick enough to catch it. :-)

Au
Review №70

Excellent service. Very friendly will return. Since under new management will send my family members.

Pe
Review №71

I have been a customer of this location for over 15 years. I know them to efficient, reliable, and trustworthy. One of the great things about them is they tell you, what the problem is, if they can handle it, and if not, they let you know.

Jo
Review №72

The mechanics were wonderful but the owner didnt even say hello.

ma
Review №73

Not professional at all... Every time I tried to get service there the mechanic there would always say he doesnt have time maybe tomorrow, the last time this was said while he was on the phone wasting time on what seemed to be a non important call. He was very smug as if he was the only place that can service my vehicle. As I left he made some smart remark o the effect of his call was more important than the service I needed. Really? Wow. Would not recommend.

Jo
Review №74

The staff treated me respectfully and provided service in a timely manner

Bo
Review №75

Great service. Honest, reliable technicans. Highly recommend.

Ge
Review №76

The oil change was to the point and quick. The technician was experienced.

Qu
Review №77

Went to have my vehicle serviced and received the complete opposite. A botched job is what I got. Dont let these unskilled people take your money. Sandy is rude and disrespectful. I will be contacting the States Attorney on this guy and the BBC. I now have to go to another shop to get the job done correctly. Wow, 1 star they are a no STAR shop.

Ma
Review №78

Thank you Alonso

R
Review №79

Used to get my car fixed here.Never ripped me off and was pleasant experience.Sandy was old school but a nice guy.

Mi
Review №80

Nice doing business great price quality work

Yo
Review №81

I was over charged for an oil change and the attendant couldn’t speak English. I’ll never go back there again!

Ra
Review №82

Rude. Unprofessional. Had to argue him down to accept valid coupon. Said my online appt didnt matter because they were busy. Nice $19.99 oil change but not worth the hassle

Si
Review №83

Very Poor

tr
Review №84

Excellent service and very knowledgeable. They always put my mind at ease.

Ke
Review №85

Web site and Google says they open at 7:30a.m. so I go there and the sign in the door said 8:00. I sat in front waiting for someone to come until 9:00 before I got fed up and left, this place has gone downhill.

ta
Review №86

Very professional and fast service..

Cy
Review №87

They were quick and efficient.

Gr
Review №88

Very rude man who owns it. He said you ppl and your priorities are all wrong when we came for an oil change and to see how much it cost for some break pads to be replaced. He insulted us so we walked out in disgust and went to ANOTHER meineke where they respected us. He was sarcastic and had no care in the world for the way he addressed us.

De
Review №89

The mechanics were prompt, courteous, and knowledgeable.

Za
Review №90

Had some car trouble on the interstate and stopped in. It was clear I was from out of town and was unlikely to give repeat business and still got fantastic service.

Mi
Review №91

The owner operator Sandy will give you a great price and fix the repairs properly

Ti
Review №92

One of the best Mechanics in the SW Burbs.Ask for Sandy.

Vi
Review №93

Best medicine 4 my car

Va
Review №94

Great

B
Review №95

He is very lazy and kinda rude. But the other man that works with him is very nice.

St
Review №96

Called to get a price on a service and was on my way to get serviced the guy Sandy was very rude didnt know how much it would be to service me and acted as if he didnt care if i came in or not glad i saved my trip to them and money

Ja
Review №97

Friendly and Fast service!

be
Review №98

Good people and honest.

Ji
Review №99

I stood at the desk for 10 minutes and no one came. I left

Da
Review №100

They refilled my car with used oil.😩😩

Information
7 Photos
100 Comments
4.2 Rating
  • Address:35 E 162nd St, South Holland, IL 60473, United States
  • Site:https://meineke.com/locations/il/south-holland-182/
  • Phone:+1 708-953-8160
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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