They were very helpful and attentive to my needs

Service area is always neat and clean. Ease of scheduling appointment online and received prompt and courteous service upon arrival. My car was serviced and I was out the door and on my way to work in less than an hour.

My dealer, Maurice Houston went above and beyond providing quality and professional services from the start to the finish of my vehicle purchase, very knowledgable

My Car Was Built Witb A Terrible Transmission And They Know It. So They Extend The Warranty But No Dealer Will Honor The Complete Warranty And Its AFour Week Wait

Marc. Runs a phenomenal dealership. Props to Gucci Mike

Horrible experience. No accountability. I took my car for maintenance checkup since it was sitting for long time. The person who was working on my car called after inspection saying everything looks good except battery which needs to replace since it wasnt charging. They told me everything was done and I can pick up, I turned the key on and saw whole center console is off nothing was working. I immediately informed them since it was working when I drop the car, the service center guys made some attempt to look into it and since it was Friday afternoon asked me to schedule appointment 2 weeks after to show about the console issue. They literally let me take the car which had no center console working and full blowing heat which I cant control, no headlights turning on due to switches not working. I booked appointment for 2 weeks later and I dropped my car on that day. Next day the person from service center calls and tells me that the whole center console module is blown and need to replace which will cost me $700. I told them how I am responsible to pay for all the damage you guys caused. The service center guy wouldnt take any responsibility whatsoever, the guy wont even let me talk to manager and just kept saying if you need your car fixed or not. Anyways I picked up my car as is, I didnt wanted to get it fixed there since I cant trust them, god knows next time I come for pickup they will tell whole engine is broken and need to replace. PLEASE save your time and go to some other ford service center or any other car repair shop if you have an option.

Experience was good as usual

Good service 👍

I love my new Fusion! Josh P. Was great and made the process so easy! So happy I decided to go with Avis Ford!

A good experience

Needed a new valet key Avis took care of my troubles with no problem

Took my focus for recall back 2019, In the services DPT they say free wheel alignment inspection but wasnt free they charge me half hr services

Had an appointment got me right in and the wait wasnt very long great customer service

Asked for an oil change, which I thought included checking the other fluids, but I was mistaken. My transmission was hesitant. So I Google how to check my transmission fluid & followed the steps. No transmission fluid.☹So, I put the fluid in myself. Thank God for technology.😀

Gordy my man!

Great work!

The service was good and prompt.

Friendly staff help me with everything I needed in parts department

My front turn signal light was out I ask them to check it. I got a call back and was told to diagnose was 249 dollars, then a added cost for the bulb of 64 dollars plus the install cost. One bulb and repair a wire that they know where it needed repair cost over 300.00. Totally rip off. I will never go back there.

Does very good work

Thumbs down