I worked with Shawn L and everything about my transaction was smooth! I have zero complaints! Shawn was thorough, kind and professional. He followed up with me each step of the way and made me feel extremely comfortable! He was knowledgeable about the Jeep brand and answered any question I had. He made sure I got a great deal and I’m 1000% confident that I bought a great vehicle. I would highly recommend Shawn & the Jeep brand and feel confident putting my family in this truck!

We had the pleasure of working with Caleb to find a used mini van that would help haul our growing family of 3 kids under 5. Caleb showed us the options we had to choose from and quickly narrowed it down to 2 vans. After comparing pros and cons and taking a test drive, we settled on one that best fit our needs. The whole experience was hassle free and low pressure. Caleb is a down to earth and easily relatable kind of salesman. He was confident that we’d figure out which van was right for us. We enjoyed our vehicle trade in experience with Caleb and his team who were as friendly and hospitable as they come in today’s dealerships. With all the technology advancements that can make some car buying experiences seem disconnected, it’s nice to have exposure to a traditional hand shake, and yet with a staff that is on top of all the latest trends and technology. It short, we appreciate the care and ease that Caleb gave to us and if he’s that way with all of his customers, he will have a strong network of referrals streaming his way in his career ahead!

Oil change price increased once I came in for my appointment, even after giving them my VIN over the phone to get the price. Waited two hours for an oil change on a Tuesday at 8:45. Was told to collect my keys from someone moving my vehicle out of the garage, not sure how they would know the vehicle is even mine. Left dealership and as I was exiting the vehicle I noticed a fresh scratch to top it off. Not a good experience.

Today was a great day at Southfield Chrysler dodge Aaron (salesman) was so helpful from beginning to end. Aaron listen to all of my needs and met them with that and more. He even kept his word with staying in touch the whole process. He was great 👍🏽 thanks Aaron!

Caleb was such a great salesman! He took care of me from start to finish and made sure the process was as fast as possible. He listened to my needs and made sure they were met! He stayed ahead of the game and made sure i was in and out!

Steve was outstanding, made me feel like part of the family !! Delivered the vehicle right to my door! Paperwork was flawless. Smooth, easy, no worries transaction. Highly recommend!

Went and bought a new car last Saturday, and was treated with kindness and respect by everyone. Thank you to Anthony Jordan for helping get into my new (new to me) 2014 ford fusion, and thanks to Southfield Chrysler for being so friendly and accepting.

This dealership is one of the worst shopping experienced I have ever had. For starters, the salesman baited us with a 3 year comprehensive warranty and 3 free oil changes/tire rotations. Turns out the warranty only had a year left and the oil changes were an additional service to be purchased. When we picked the car up, the person detailing the car did a terrible job and the interior was still dirty. Then the day after the purchase, the finance manager informed us that the car had a differant engine and they could not uphold the 7 year warranty. They sold us a fraudulent car and offered us nothing for the headache. Terrible professionalism. Only interested in the sale.

I had the absolute best experience yesterday with Houssein! He gave me a great deal and exceptional service. I will never go to a different dealership. Highly recommended!!

Great experience great sales man great finance manager will definitely do business here again thanks again

Wow! Such a smooth purchase transaction! So happy with my Jeep purchase. Sales staff were professional, efficient, and guided us every step of the way. Only good things to say here.

Caleb, Henry, Brandon and Danika made my buying experience amazing. They made the experience about me and not about my wallet. I could not have asked for a better team and I am more than happy about my new purchase. The communication was excellent and the process was transparent. You will not find this service at any other dealership. I would highly recommend Southfield Chrysler Jeep Ram.

On June 9, 2021 I brought my 2012 Jeep Liberty for an oil change, tire rotation and 16-point “health” inspection. Mileage noted at intake was 111,363The inspection was important to me due to the age of my vehicle, and the prospective traveling I had coming, I wanted to ensure safety for myself and two young children. My experience while my car was at the dealership was average- quick messaging with the service representative and answered my questions thoroughly however we did have some miscommunication on total costs but we worked through it. Upon arrival to pick up my vehicle, there was a new vertical crack in the middle of the windshield. Despite the crack not being noted on the intake condition OR the 16-point inspection report, the dealership did not compensate me for the crack. The service manager also provided limited empathy for my situation. August 10, 2021, I took a road trip in the vehicle and upon arriving to my destination found the passenger front tire low. While filling up the tire, I noticed significant dry rot – it was even peeling (see photo). This was the condition on BOTH front tires. HOW was this not noted, two months ago during a tire rotation AND 16-point inspection. I immediately took my car to a local tire shop who noted the tread depth on my tire to be 4/32 and that the tires were 7 years old- total car mileage was now 112,374. I’m flabbergasted that this was not noted on either of the paid inspections I purchased through this dealership. Rot like this does not occur in two months and 1,000 miles. I’m livid at the thought that I paid to have an inspection done to ensure my safety- and now I don’t trust any of the report.

Oh my! Aaron Porter is the truth! From the beginning to the end he worked smart and efficiently to make sure this deal happened! Im sending everyone I know thats looking for a great used vehicle to Aaron. He is truly an asset to this company!

Would like to give Moose & the Chrysler Southfield family a HUGE THANK YOU! I purchased my 2021 Dodge Durango 8/25 and I’ve been in LOVE every since! Moose was absolutely amazing from start to finish he made sure I got exactly what I wanted! He worked w/my credit & down payment walking me through every step his professionalism was unmatched it was such a pleasure doing business with the whole team thank you all so much!

I was in dire need of a car. I had the pleasure of working with Gregg Tomlinson, who came highly recommended by my daughter from her experience when she purchased her car a few years ago. I was interested in buying a Certified Previously Owned Vehicle. Gregg made it a very easy process for me especially being disabled and a Senior. He was very knowledgeable about his job and also very attentive to me, making me feel comfortable in all areas of purchasing a car. The transaction went very smoothly and fast. I expressed to Gregg that I needed a car like yesterday and he made it happen quickly. I would recommend Gregg and this Dealership to anyone I know in the market for buying a new or previously owned vehicle. Thanks Greg and also the Finance Manager, Jeremy Wright who was phenomenal in getting me financed and for a Great Experience at Southfield Chrysler @12 Mile and Telegraph Rd. Southfield MI.

What a wonderful dealership. I will definitely refer my family and friends to this dealership. Everyone is so helpful, caring, and passionate for what they do. Especially Robert and Taylor. Great Job

Amazing experience with TJ as my sales rep and Taylor Cox as my finance rep! They both had awesome customer service. Taylor was personable and made sure I understood the paperwork I was completing and all the other useful resources I had available leasing through them. This is my second time going through them and I definitely enjoyed this experience much more🙂

I was assisted by moose. He was very patient, polite and very professional when helping me. He made sure I was happy and was also thorough. If you are in need of a new car or just want something different, go see moose 😊

Where do I start. My salesman mustafa “Moose” and the Southfield Chrysler jeep team are amazing. I was treated like royalty from the time I walked through the door and throughout my entire buying process. This is the 3rd vehicle my wife and I purchased from Southfield Chrysler and it won’t be in he last!!! It refreshing to know that every time I buy a truck from these guys I get the white glove treatment “Awesome”. They are definitely apart of my family.Thanks guys Dennis and Keshia P.

Wonderful Experience. Very Professional Staff. Staff greeted me at the door. I was able to trade in my old vehicle and get into my new within a couple hours.Financing process went smoothly. I recommend them if you are looking for a new vehicle.

Tony was great and helped me through the entire process.

I wanted to thank all of Southfield Dodge for such an amazing experience. Houssain and all of the management team are true professionals and will absolutely take care of you. 10/10 would recommend.

Such amazing people and service, helped make everything with the process of getting a car so much easier, This is my second time leasing a truck from them and wont be the last, definitely will recommend them to other people!!

I brought my daughter car in for an oil change. The oil change was completed and was advised needed oil pan replaced ($1300 price tag) but it wasn’t stopping the functionality of the car. The car was parked for 2 days not driven. As return from holiday trip noticed it was huge amount of oil in the driveway. I called and was advised to bring the car in. The following day I brought the car in at 7am to be looked at. I didnt get a return call until I called at 4:30pm and at this point I was told the leak was due to needing the oil pan replaced which I didn’t believe because had not brought the car in for oil change-the car wouldn’t have leaked. The dishonest part was when I brought the car back in it was never checked out, they just went by initial visit- The manager didn’t even see the car on the video being checked out when he re-winded the camera footage. Also, the tech advisor was not listening to what I was saying. He kept trying to change the narrative and switch it the oil pan along smirking while he was talking. I had the car towed to Midas who in turn discovered an oil pan was not needed. The issue was the drain plug was not tightened which caused an oil leakage. I explained to the manager had the car was checked out when I brought it back it would have been discovered the drain plug was not tighten – this mechanics 101. I request the future oil changes to be refunded because at this point, I don’t trust the mechanics if something this small as an oil change get screwed up and was going to have me spend $1,300 on a job that wasn’t needed. The manager did refund the future oil changes. But I’m disappointed of the customer services and not being honest.

It was a fantastic buying experience at Southfield Chrysler Jeep! Very friendly and knowledgeable staff who were helpful the whole way! Conveniently located and good spot for test drives also! Highly recommend going to see them! Abe and Rob in sales and Taylor in financing are great!

I had a great first time buying experience with sales rep Dei’von! Was very patient and gave me options that matched what I was looking for and helped with finding reasonable insurance quotes. Taylor was a great help with finances and was very clearwhen explaining warranty packages. Overall great first time car buying experience 👍

I was very pleased with Abe Hinsey, Sales Rep. He treated me like we were long friends.Beware. This dealership mandates an aftermarket protection package which covers Theft Monitoring, Stain Protection and Paint Protection.Ask your sales rep to confirm the costs are correct. The dealership valued the aftermarket additions at $2,600 upon my purchase. The cost of the aftermarket line item was $1,000 less when Abe and I ran the numbers 5 days prior.

Caleb was exceptional he was able to get me into a car straight from the beginning of our conversation he assured me he could do it and he did .. I would recommend this dealership and Caleb to anyone in need of a vehicle. I will be going back to them for my next car. Thank you so much for your help!!!!!!! And for my new Jeep compass

I was very pleased to work with Mustafa, Tyler and Taylor at the Southfield jeep. They worked hard at getting the vehicle I wanted affordable for me. Thank you team. You were great.

Jerome Hill provided an amazing sales experience. Very knowledgeable, patient, pleasant, and presentable! You dont find sales advocates like this anymore.

I like to thank Moose & Ed for helping me w/ the process of leasing a new vehicle! Both have showed the utmost professionalism & the willingness to answer all my queries. They are very friendly & accommodating. I would also give a shout out to Rashon in service. He has always been there when I needed something repaired. Kudos to a well trained & dedicated staff!

Best experience I’ve had buying a car. Was able to do everything online so when I arrived at the dealership they just handed me my keys and I was on the road in 5 minutes!

First time buying a car 100% online and I couldn’t ask for a better experience! Taylor was amazing and patient with getting all of my information and answering every last question. I knew that I could trust what I was getting and it was no disappointment. I absolutely love my Ford Escape! Thanks again! Be sure to ask for Taylor!

Very good responsive people, very friendly. My transaction to purchase preowned certified Chrysler was very smooth. Anthony Jordan was my sales person, and he was very patience, friendly and knowledgeable with complete process. He went beyond and took care of few scratches and detailing. Mike was very professional and fulfill all our request which include the time to pickup the vehicle. Overall great experience, we were very happy. I recommend them overall. :) :)

This is not my first time but second. I love their customer service its always the best. Jerome Hill is my favorite guy, the perfect salesman. He takes good care of his customers. Thank you Southfield Chrysler Dodge Dealership.

Hassle free, Very Friendly and Best Deal: I am very very satisfied by the purchase. Everything went smoothly and 100% on email (other than signing papers, I wish that was also on email :)). Worked with 6 dealers and this dealer stood in the top with a very best deal, very friendly and flexible. Best part I liked was the sales persons attitude of spending time, updating quotes when I provide new rebates and ensuring I am satisfied. 100% recommend Danika Carlson who helped me with all the process. Pretty much everything transparent.

I had the pleasure of working with Thomas Jenkins. He was professional and very easy to speak with. He was able to answer all my questions and made me want to do business at this dealership. Because of his approach and professionalism, I decided to change dealership and lease my vehicle with Southfield Chrysler. I will refer this dealership to my friends and family because of how well Thomas represented this company. Thank you!!!

I wrote a review a few weeks ago about a bad experience I had with their Service Dept. Today, Jason called me and asked me to bring my 2020 Journey in to get the outside rearview mirror fixed. They got it fixed while I waited, no longer than 10-15 minutes. I am very satisfied with this Dealer and would highly recommend this Dealer to anybody that is looking to purchase their next car or truck.

Mr. Huber and Brandon made my experience a joy to be at the dealership. I was in and out in less than two hours the total operation is a Top Class Act that is worthy of praise. My best experience ever at a auto dealership. I am 58 years old and have purchased my share of vehicles, Southfield Chrysler Jeep (used cars) is one to emulate. My first contact was with Aaron who was extremely busy and handed me over to Mr. Huber, Team Work makes the dream work. To the hold Team thank you.

I want to give a big thank you to Houssein Farhat. He helped me choose from a variety of vehicles that were in stock. I was eager to get a new car right away and with many options I couldn’t really stick with one. As soon as he showed me the charger I fell in love! Many features in it and very comfortable. Houssein was very kind and kept an amazing conversation going on. He cares about his customers and their safety which is how every sales representative should be! Not only was the process quick, but Houssein made it very easy for me to get everything done to get the car in my hands. Houssein deserves it all and I cannot thank him enough for what he has done for us!

Well I thought I had a good deal on my vehicle and everything up until now. Was due for an oil change and was told by my dealer that oil changes would new free. I come up here and they said they have nothing on file. Onassis had all these promises and did not deliver on any of the things promised.

I had a 10:30 am appointment with the Service Dept. to fix my drivers side outside mirror. I brought my 2020 Journey to the Service Dept. and was told it would take 4-5 hours. What? What good is making an appointment if you cant do the work right away? This is the first FCA Product I have owned and it will definitely be the last.

Horrible customer service! (In the Service department) They made me drive my car to the Rochester Hills Jeep because that location fixed my car the first time. Southfield Chrysler Jeep wouldnt even look at my car when my car was stalling out and having throttle problems. They saw my paperwork in the system and said you have to go back there and have them fix it. My car was not in a condition to drive 20 miles. Rochester Hills is not close when you are driving a car thats having engine issues. My car literally stalled out several times along the way to the Rochester Hills Chrysler Jeep location. I had to turn off my car and restart it at red lights. Quality customer service is difficult to find these days.

After making so many attempts with ..VERSION to get my ..CELL PHONE .. (MAP QUEST) to work through ..My 2016 Jeep, I finally, just went back to mySouthfield Dealership ... Where they ..QUICKLY -- QUICKLY Found, and Cleared up the SIMPLE PROBLEM, that Version, was totally at a loss to resolve. ...*SOUTHFIELD CHRYSLER DODGE ..They are the Greatest !

Paul was awesome! The time from start to finish was smooth and rather quick.

Caleb was excellent. I’m so happy with my new purchase. I got exactly what I asked for and I couldn’t be more thankful.

Great experience. Great service. Caleb was professional and worked with me around my schedule. He was genuine from the beginning and knew his trade. From the time I walked in to the time my daughter was inside her first car was fast. Brandon handled the finance and was able to get me a great rate that worked around my individual situation. Again both were genuine and you could tell when they gave you their business card that they meant for you to use it if you had any questions or issues.

Everyone who helped me from start to finish was amazing and sooo helpful!

Jerome was amazing and helped me find the perfect vehicle! He made sure to accommodate all the things I felt were a necessity and made sure I was happy. The entire process went smooth and I was in and out with signing paperwork as receiving my new keys. I am super appreciative for all of his help and will return for my next vehicle purchase because of the great service. Thank you Jerome and staff! -Brandy J

I used to come here quite a bit when I had a girlfriend that lived here. Plus I got a lot of items fixed on my 97 Dodge Dakota. Nice clean place, staff is professional!

Steven McCaul was my salesman, he was honest, upfront, and respectful. I am very please with my experience with SCDJ. I recommend going in/browsing the website to find a vehicle, they will do all they can to work with you, not against you. Thank you all again!

I just went in to inquire about a car and my salesman TJ was excellent and top notch that I purchased the vehicle on the spot. Very friendly staff.and clean. If youre looking to buy definitely stop by!

I really enjoyed the patients Abe displayed while working with me. Abe helped me, by meeting my needs and my desires in choosing a Vehicle. I felt as if he was playing fair and he was pretty transparent on what he thought would work best for me. Lastly, Angelo helped wrap things up in a very friendly welcoming way. Good job! Well done! :)

Jerome Hill is by far the best Professional Vehicle Match maker around! Hands down! I call him that because “New Car Salesman” doesn’t do him justice. He doesn’t try to “sell” you. He listens to your needs/wants and MAKES a program fit for YOU! I’ve went through Jerome and Southfield Jeep For the past 7 out of 8 vehicles and I regret not going back there for that one vehicle.He has the most down to earth, genuine personality, one you can trust. They would receive 5 stars but they have to somehow speed up the delivery/signing process 2 hours is far too long.

I’d definitely recommend this dealership to family and friends. Edwin was great, worked well with me and my busy schedule and communicated well throughout the entire experience.

Thomas “TJ” was one of the best car salesman I’ve came across, very knowledgeable, understanding, & helpful!! Also huge shoutout to the finance manager and sales manager! They got the job done I’m very happy with my new RAM! I recommended this dealership all day - fast & easy!Thanks again!- Andrew

This was my first time getting financed for a car! The best experience ever Antonio Scott is the man to go to. So professional and punctual with all my needs. Jeremy was a great help with my loan. Great place to get a car from I got my new suv in 24 hours.

2 of the 3 vehicles Ive bought from here has had problems in the first week. I understand this dealership does not build vehicles but their rating is based on how they responded to the problems! Im not sure if theyre incapable of diagnosing problems, bad at communication, or both! Either way, this will definitely be the last time I purchase or get service at this dealership.

Experience was mostly good. Joshua (my salesman) was great, he rates 5 stars. However, I did not appreciate being held up as another salesman, I assume my salesman’s boss, attempted to verify the mileage on the vehicle I returned. He made me feel like I had done something wrong, even though I knew I hadn’t. I came probably within 15 minutes of walking out and going back to where I’ve bought my last three new vehicles. This will definitely be in the back of my mind when it’s time to turn my truck back in, it could influence my decision on where I’m going to spend my money. All in all, Josh and the young lady I saw at end of the process to sign all the paperwork were very good and professional.

Me and my wife were trying to turn in our lease a 2019 doge ram and get a 2021 model and the price was out of this world too lease so we decided to buy out of our lease and it was very affordable the sales representative was very helpful so was the financial manager we will definitely go back to them again what a great team. Thank you

Awesome experience here with Issa getting my new Jeep. Very well prepared and good service

Worst experience of my life I paid 25k cash no loan. I have a default in my radio they take forever to order it then they finally call for a appointment all to try and charge me 100 that I shouldnt be paying the truck already gad the issue. Never again will I buy anything for this place

Salesman was great, didn’t rush me through sale. Was very knowledgeable about sales and discounts. Followed up with me to make sure I was having a good experience

They worked with us every step of the way to make sure we were happy!

My rode to a 2021 Jeep Compass was VERY ROUGH yet Moose made sure every step was taken care of. He was in constant contact with me, helped me get my paperwork together prior to purchasing so I can just sign and drive. He was very energetic and knowledgeable in his field. Taylor was also a big help with rebates and savings. Once it was time to sign and drive, she made me feel as though she wanted me to have the Jeep as much i as I did. Thank you both for your help. FYI very busy dealership because everyone there is an awesome sales person.

5 Stars for Southfield Chrysler Jeep!!!! I am very pleased with my new car! Now lets talk about my salesperson, Joshua! Hes amazing! Hes professional, knowledgeable, energetic, and remained in a great mood during the whole process! This guy is GOOD! Ask for him! You wont be disappointed! I signed my paperwork with Taylor and she was awesome as well! The whole team is friendly and professional and they made me feel at home! So happy I decided to purchase my new car from this dealership! GREAT JOB, SOUTHFIELD CHRYSLER TEAM!!!!!!!!

My experience at Southfield Certified was fantastic. The Salesmen Caleb was very knowledgeable and extensive; his services were professional. I would give his knowledge of selling vehicles a five star and I would recommend him for your next car sale.

Steven McCaull and Jeremy from the used car lot were GREAT! They made the process so smooth and stress free for me.

The office staff was very nice n friendly, made sure to help me & my mon out.

My Salesperson wasnt pushy just trying to make a sale. Was very helpful fitting me into vehicles that fit my needs. Then I couldnt decide which vehicle I wanted. I liked two of them for different reasons. He gave me his card and said If I had any questions to give him a call.

Great experience friendly staff quick service polite over app greetings

Josh was amazing and zero pressure. I went into to look at a Challenger but I was too tall for it. I ended up buying a different car from a different brand but Josh was a huge help in narrowing down my choices.

Just bought my new jeep compass . My sales rep Mustafa was awesome. He gave outstanding customer service . When you buy your car from southfield chrysler ..make sure you buy from him . Thank you again for a very pleasant experience. Love my new car !!!

I caution anyone looking to purchase and/or lease a vehicle from this dealership because the responsiveness and professionalism stops at the end of the transaction.I leased a 2021 truck from this dealership. I have called my sales representative and his sales manager to inquire about additional accessories for the truck and to check the status of my new plates. No response; consistently tossed to person to person without anyone providing answers. I wont be returning the vehicle here nor will I opt for any of the maintenance to be performed here.

Made an APPOINTMENT to have my car serviced under warranty. Appointment was about 10 days out. I drop my car off at 9 am on a Tuesday. By the end of the day they told me they didnt get to it and would get to it Wednesday morning. I was perplexed, as I had an appointment I made over a week prior. By the end of Wednesday they hadnt gotten to it. To make a long story short, they hadnt got to my car by FRIDAY, and told me it would be Monday when they could get to it, despite the fact that I dropped my car off for a 9am Tuesday APPOINTMENT. Having my car sit there for a whole week? The service manager told me they are backed up and that is just how it goes, and how dealerships work. I told him I understand back ups, but why would you have me drop my car off and be without it (they did not give me a loaner), when it was just going to sit there for almost a week before they even look at it? Why not just reschedule me? He told me that is how dealerships work. I picked up my truck Friday evening and ended the debacle. I called Golling asked their policy, and asked if I made an appointment if they would get to it that day, and they were puzzled I even asked the question--they said that is the whole point of an appointment. I asked Golling if for some reason they were backed up would they reschedule, so I wouldnt have to go so long without my car, and they said of course, but they schedule their appointments to manage their load, so that wouldnt happen. While the guys there were not rude, they were also utterly unapologetic. Their attitude seemed to be, since they apparently have enough work, take it or leave it. Horrible customer service and care. Ive also had my car there in the past where their technicians were unable to fix issues other dealerships had no problem with. Overall, Southfield CDJR is just a total circus, I recommend taking your car elsewhere to avoid the debacle.

Great experience! My salesman was professional and knowledgeable. I was in and out. No unnecessary delays or “sales” tactics.

I had a hard time getting a car and CJDR helped me and made my experience very easy. All I had to do was sit back and relax while they took car of everything. Robert and Steven were amazing. Best group of guys and girl her at CJDR. From helping make your day easier to treating you like family. I love my car I have non stop been driving it. When I first walked into the dealership they were Johnny on the spot and got me in and out and on my way to a new beginning. Thank you all at CJDR OF SOUTHFEILD.

This was a wonderful experience. We worked with Aaron he was great and made everything easy. Brandon also made all the paperwork go smoothly as well. I thank them both for making my least favorite thing to do (car buying) a joy!

Exercised Extreme Patience

Aaron P was very helpful and attentive. Made the buying process easy. I drove 2 hours 1 way to get my vehicle to find out that I had plastic rim covers on it when I got back home. I was told my rims were and upgrade package at the dealership. Waiting for a phone call back from the dealership to clarify?? Hopefully this can be sorted out?

Talk about judging a book by its cover. I came in looking for a track hawk or a Durango hellcat in my work clothes and was treated terribly. Little do they know i dealt with golling and already have a price locked in but didn’t want to wait 4 weeks for one to arrive but i was treated like i wasn’t going to buy by the way i was dressed. He didn’t even tell me he had one i had to point it at on the show room. Little did he know i had 9000 in my pocket ready to buy (plus a 800 credit score and make very well over six figures) and he said ya this one is here and it’s the msrp plus 10,000 over market. Then i said oh can we take off the 10,000 and I’ll get it and he says no have a good day. Treated me terrible i will never come here again to purchase anything and will let everyone know about my experience. I bet if i left my house dressed up and came there he would of been drooling. He was a young middle eastern guy with a beard. Guy didn’t even try to make a sale. To golling i go to finish the deal!!

I had a great experience with Issa. I was in was in and out in 4 hours. Will be a returning customer.

Angelo is the best. Grrrreat customer service. As a female going into a dealership you can sometimes feel like you’re being taken advantage of. This guy made me so comfortable and taken care of. Thanks Angelo!

Aaron made my car buying experience extremely easy. He’s super helpful and wants to make sure you get what you’re looking for. 100% recommend working with Aaron and 100% recommend buying a car from Southfield Chrysler Dodge Jeep & Ram.

Monday March 1st. I took my car in for service. Gayle one of the service Managers assisted me. The staff is friendly and helpful they provided me an uber too and from my home while my vehicle was inspected. Gayle offered great suggestions regarding future service for my vehicle. I definitely would use their service department again.

This dealership is by far the best from sales to service. The staff are very friendly and treat you like family. Big thanks to “Moose” and Rob & Chris for all your help on my recent visit and new lease acquisition. The entire process was smooth and never pressured. This will be the only dealership I go to for my vehicle and it’s needs. Keep up the great work!!

When I came in to consider what to do with my vehicle whose lease was expiring soon, I met with Angelo Denson, who took the time to go over my options with me, and showed me another possible vehicle based on the things I said I was looking for. When I decided to lease a new vehicle, I told Angelo which one I wanted, and I would be by the next day to complete the transaction . Angelo sent me the credit application so I could fill it out on-line, and made sure the vehicle was ready when I stopped by the next day. I met with Taylor Cox in the Finance Department, who went over all the documents with me. By the time I signed everything, I was able to drive off with my new Jeep Grand Cherokee as a satisfied customer.

It was a very seamless experience with Southfield Chrysler while getting my new Jeep Grand Cherokee. Everyone was very helpful especially TJ and Mustafa.

Ordered parts 2weeks ago and it still hasnt Arrived. Now its going to take another week!!! No one called to inform me that the parts had been delayed for delivery.

Edwin and Taylor were amazing. I thank you both for your time and patience. If you’re looking to get a vehicle I highly recommend them both.-Enjoli

The dealer Mustafa was very friendly and explained everything to us patient and kind we give him ten points the highest for helping us !!!!!! And the manager was very nice too

Caleb and Jeremy really took their time to make sure they got me the best deal!!! I really appreciate everything they did for me. I know it wasn’t easy but they made it happen!!! If you looking for a vehicle please check them out, you won’t be disappointed..

Came today to buy a Jeep Grand Cherokee and left with one! Huge selection of fair priced used cars. Staff friendly and cordial. Just like any dealership, need to be patient and expect a few hours start to finish to buy vehicle

Once again Jerome was an absolute pleasure to work with! If you are looking for a car sales man, he is the guy to go too. He always keeps our best interest at heart and makes sure it is always a pleasant experience.

Moose and Taylor were very good the transaction went very smooth and I was very happy Taylor was very good at explaining the finance part and moose was very good at getting the car ready it was ready on time

I just purchased my Jeep from Southfield CJDR. I worked with Caleb and Jeremy, they were both great. Caleb was very attentive and thorough, answered all of my questions in a timely manner. He went above and beyond for me when it came to buying my car and getting all the right paperwork for the process. I would recommend this team!

My Time there was awesome kaylup did me wonderful i thank him so much also he got me together on my last truck loved it😍Thank u again it drives wonderful😍😍😍😍😍😍😍😍😍

My experience was overall amazing a swift. The people here really went above and beyond to get me in my new car. If you’re ever in need of car please see Alex. She is GREAT!

Perfect customer service Shawn is a great sales rep