Hello! I want to give - 5 stars! I had experience buying a lawn mower from them. And I found one John deer. He was still in a mini container. I asked the seller if I could buy this lawn tractor 🚜. The seller told me that yes you can buy, but you can pick up only on another day, I agreed and paid for the lawn tractor 🚜 more than $2000. I was given a resit where the day and time was indicated when I would be able to pick up my lawn tractor 🚜. I came that day to pick up my riding lawn mower, but I was just told, oh were sorry, but your tractor has already been bought and we delivered it. I showed them my resit that I bought it a couple of days ago and came that day to pick it up, but the sellers again told me that we were sorry, but your lawn tractor 🚜 already bought and it was made delivery, we will return to you just your money. Just sold one tractor to 2 people. They got the money back and that was it. But they did not take into account that I lived far away and went to them 2 times spent my gasoline, my time. Just made a lie. Just said were sorry.
Waited at the paint dept. Way too long...one person on a saturday just dosnt cut it! Its lowes from now on!!
Big box building & DIY supply, good for what it does.....
The mens bathroom was very bad. Couldnt even go do my business in the stall cause someone before was not able to make it to the toilet in none of the stalls. One of them had a #2 on the floor. But staff was very helpful.
Wonderful people who have the great work ethic and show you what you want when you need it. Thank you for the services that you have and the people that help you with these matters.
Quick in and out the only problem was the workers standing in the way of self check out having a conversation and wouldnt move until they were asked to
In and out got what l needed they helped me load it very nice 👍
Friendly, efficient, and cost effective with hours that work for almost any work schedule, this is a good place for your home improvement needs.
Something changed, this place was one of the last places Id go for supplies but now they are my first stop. Helpful knowledgeable store employees is a refreshing change.
Great Home Depot. Clean. Organized. Better than Lowes in my opinion, try it out.
I went in and out of all the associates that I passed by in the store. The lady who works in customer service acknowledge me when I entered and said Hello. The only one. No associates in the areas of the store I visited. Doors..no one. Flooring, no one. Outdoor equipment. No one, Appliances, no one. I didnt purchase one thing and walked out.😕🙄😔
Loved that its pet friendly and took my dog along and it was enjoyable
Great stock, associats are really helpful!Prices good to competitive, not outta sight!!☆ db
Called in for a rental on a lawn mower and it was ready full of gas and ready to go... Awesome job... been a long time since HOME DEPOT did me or my family good.I will start visiting them again.
Always find what Im looking for. Employees are always helpful and know what theyre talking about.
They doing a good job with whats going on ...people dont eont to work and with the covet 19 still going on...
Its a standard HD. The outdoor department is lacking for a southern HD though.
Im a Lowes regular, lately Ive been a bit disappointed in their selection & product availability as well as diversity. So, I went to Home Depot today and I am very pleased with the selection & prices on the wood as well as their paint selection, brands offered as well as supplies. They also had the tools Ive been looking for and the customer service was top notch. I highly recommend trying Home Depot!
It is a great store to shop for things that I need. The staff there are very friendly and extremely helpful!
This time here I rented the extendo gas powered limb trimmer.Its the MacGuyver tool of limb trimmers!The chain was nice and sharp! Made quick (and clean) work of my task.The rental comes with saw oil and a gallon of gas. Nice!Staff was friendly and VERY helpful!!
Purchased planting supplies. Found everything at reasonable cost. They help me load my truck. Good customer service to go with good prices.
I needed some to build a wheelchair ramp and thanks to home Depot I found 2 metal ramps made for loading and unloading lawnmowers. I downloaded app in store and checked price and work great and I can lay them down and take them up without damaging my porch!
Very nice lady named Mary helped me out. she didnt mind taking her time answering the questions I had about a pool fence. I know it was a pain in the you know. Thank you mary she works in the garden center very wise woman!
Be sure to check items before you leave and ensure you are not purchasing a used item at full price. 2 times I have found used items being sold as new. 1st I found a toolbox in stock that I wanted went to the store to get it and there was clear damage on the front of the toolbox the inside of the toolbox was dirty and there was an item missing but yet it’s on the shelf listed as new full price. I also purchased a shop vac from there and ended up not opening up the box right away since a friend had brought theirs to help me with a project. I finally opened up the box for another project and lo and behold it’s dirty the filter is dirty and it’s missing parts. The local store says I can’t return it because it’s past the days allowed and that I can find parts on Amazon nope can’t find the parts on Amazon!! So from now on I’m gonna be opening up every box in the store and if I find anything dirty I’m gonna bring it to customer service and I’m gonna make sure everybody I know knows to watch out for used items on the shelf posing as new!
I always love to look here. They carry wide variety of tools, fix it stuff, and wood.
Great prices an Military service discount.
I go here all the time. They are nice people, and I dont ever have a hard time finding what I want as long as its in stock.
Quick in and out for whats needed in total dude style lol, good as usual !
Great service Robert and JT!
Items are all accessible but the check out layout at this location could be better. The young lady helping provided great customer service
Check your receipt after renting tools, they will tell you it cost so much but charge you more and they will give you some bogus reason. When I enquired about it, I was literally told by an employee that I was pretty much being robbed and they couldnt do anything about it. If I hadnt argued for a prolonged period of time with the manager, I wouldve not received a refund.
I LOVED IT, THE EMPLOYEES ARE VERY HELPFUL👍😘😍💘
Very helpful peoples that work there and very kind also love going there to find things that i need😉😉😉😉
Tried to over charge almost 5 dollars. Instead of going and getting the number for the item that was on clearance when they couldnt find what paving stone it was and picked the one thwy thought was closest.
Floor people is great customer service not great they need a better training starting with Andrew the supervisor (he told me he was the supervisor over the phone) when i send my crew to get some materials in the system text to confirm everything we go there most of the time they dont know what are we talking about
No employees to assist us but able to find needed item. Employee at self check out where we checked out
Store is clean an employee are eager to help.Line goes good an your treated like family.
Smooth in and out, usually do Lowes but they didnt have a certain item in stock Ive been needing and Home Depot happened to have it.
Save yourself the trouble and go to lowes.
Website stated an appliance part was in stock here. Go to appliance section and lady says home depot has never sold parts for appliances. Showed her the website and she goes “well we dont so go somewhere else” steer away from here and go to lowes.
No one is ever wearing a mask like their rules say. Customer service was very good though.
Its a big box stores, has everything you need but you have to search for it
There customer service is great
Ill shop at any Home Depot any day. Its better then any liberal Lowes.
Oh the guy that helped me last week in the mulch area, Im in Love! JK, HD reps are always very helpful. HD is a place that inspires all kinds of ideas.
Very Satisfied very friendly and helpful
Didnt have AdA door threshold
This is my favorite man mall
Awesome customer service special thanks to Devon who was extremely helpful!
On website said it had 16 of an item, we couldnt find not one, found other parts in the slot our parts should have been in etc.. not even employee could find them etc...
A Great Place To Shop
Got what I needed.And not as packed as Lowes.
This is the place to be for all your home and outdoor needs. Its people friendly.
Ordered new kitchen sink from home depot on a friday morning and received on monday. Home depot kept us informed of shipping status by text and email until delivered
Great service. Very helpful. Curbside pickup is spot on.
Cuz she liks to go the home Depot
Great place to work. The company looks out for its employees
Great place for all your home projects, speedy checkout, friendly staff
Great selection of home improvement materials, tools and supplies. The staff is always helpful. The store is neat and orderly, which makes finding items much easier.
The crew that brought my refrigerator in and set it up did a great job. The coordination and communication for my delivery time was awful. A refrigerator delivery requires the old unit to be emptied so that the old unit is ready to be moved out. We kept getting conflicting delivery times so we emptied and refilled our old refrigerator 3 times! So refrigerators should be early deliveries, not end of day deliveries. I dont know if Ill buy from Home Depot again because of this. Again, delivery crew, knew what they were doing and were very professional!
Always find what I need for my home.
Always someone around to help you get what you need.
I live near my this HD store location and because of terrible customer service and rude, racial hate issues, I need most of time drive to far away HD locations. I think, store manager Robert Craigs know how rude and unprofessional those people whom he had hired, but he will cover those sale associates and let them keep going with rude, racial hate type of customer service. May be Robert Craigs (sorry if his last name I did spell wrong) is a polite boss but he do not have that drive what store manager has to have to run business on good level. I did experience few times rude, racial hate type of customer service there, at this store and one time I need to call even to police to strait situation out. Each time Robert Craigs only was extra apologized and tried to cover his sale people and did himself customer service.What a shame..This store need a different manager, its for sure.
The Home Depot on the East Side is way better than the one at The Dorman Center. Better all around. At least there, they actually have workers around that are able to help you if you need it. Dorman Center needs way more workers and ones that CAN actually help you.
Home depot has improved on their customer relations however theres still work to be done
Generally this location has a better selection than neighboring Lowes. Staff can be difficult to locate at times; despite it being a very large store. Today I went in looking for a refrigerator, only to discover that this store only currently, per floor staff, has 1 refrigerator TOTAL that could actually be picked up today. Staff did not offer to check or indicate if other stores in the area possibly had any in stock. I find, overall, this location can be pretty hit or miss with available stock and quality customer service.
Poor service, nobody to help customers . More people working at Tractor Supply than H.D. and friendlier also .
The staff is friendly and everything is easy to read if you read the signs.
Always love home store
Well stocked neat and clean.
Its a toy store for adults.
The lady I finally found that knew what I was talking about was great. However Im rather disappointed with the supply of some things. Also..I recently made payments on my account to get it in better shape so I could have room for future purchases. And when I attempted to make a purchase the$500 I put onto my account wasnt credited. Therefore Im considering not doing business there anymore. Would love to hear from corporate.
Good place to shop but the doors didnt fit my door framework had the right measurements but their doors was somehow cut to long from factory
Good place with too much assortment and good treatm
Too dam hard to find what you are looking for and need store personal not helpful at all.
Always find what I need and the employees are always happy to help.
I only went through the parking lot. I shop at Lowes
We live in Polk County NC and gladly travel the distance to shop here over the local Lowes to us. We have a farm and are constantly purchasing treated wood for building projects. The quality and organization of the lumber department is awesome. Friendly employees and excellent customer service. I give this store 10 stars for a bonus !
Had a aisle blocked off and never reopened even after finishing their job.
Great people, helpful
Go get what u need...I did
Very clean, staff helpful and friendly
Great selection of perennials. Will come back for more
Very good prices very friendly staff great place to go the next
Gardening supplies are good here 👌
Decided to use curbside pickup since 1 of my items from my online order was heavy. Very fast and the associate was very polite!
Great service! Great store!
Staff very unhelpful. Confusion best describes
I made a big order to be delivered and I didnt get a call that it was on its way and I took my daughter to school when it arrived and I called them about it they then told me it will be here the next day 1st thing in the morning and it didnt show and when I called they told me that it wa scheduled for a week from today I will never give then my money again!!!
They had what I needed, and seem to keep the store in stock with regular items. I wish they carried more in store, shopping online get the best selection.
Always find what I am looking for and the staff is well knowledgeable
As always there was know one around to help with what I needed. My wife and I were planning on purchasing granite counter tops and sink all tonight and not one person around to assist. Lowes was about the same story. I left shaking my head and a pocket stuffed full of cash going back home.
Helpful staff and well organized and stocked location
Care in doing home measuring project. Reasonable prices.
They were so helpful .