Come see Dimitri at Burns. I just got a nice Envoy and the vehicle is nice. Very good cars and SUVs. Tell them Tim sent you.
Great experience Dylan Solis was so polite and made buying my first car very pleasant. I had a bad experience earlier that day with a different car lot came here and it was fast, easy and low down payment! I love my car definitely recommend coming here!
I had Dylan Solis as my car friendly helper. I got bad credit and all that . Down 550$ I got everything I asked for ! No complaints !
Had an amazing experience here at Burns Auto of Spartanburg. Fast, very detailed process which made it easy without the headache. Dylan Solis contacted me prior and ensured an appointment and vehicle, I left with what I wanted needless to say !
Daniel and Lisa were more than satisfying and surpassed meeting my expectations for purchasing a new vehicle. The process was quick and easy with no hassle or run around. Whole process was less than hour. Would highly recommend shopping here if you’re in the market for a new vehicle.
Dylan helped us get into a car fast! Very friendly also! Would recommend in the future.
I have been looking for car lot that didn’t require a huge down payment. I seen their $500 down and drive deal on Facebook so I messaged, and got a call/text back quickly. I Went back and forth with Dylan for a few days through texts until we were able to come in and look at vehicles and talk about down payment and payments. He responded to my texts in a timely manner and he was very upfront about everything. When we were finally able to go into the store(with our 2 year old son) might I add, he was very patient with us and with him. He even interacted with our son. Great salesman and guy! Everyone there was friendly. We left the store with a new to us Odyssey with a low down payment. We love it
Dylan was great! He put me in a car no problems at all. Fast and great service. The people there were nice and I got a really great car!
This was an amazing experience. Got approved for a very nice car and I’m completely satisfied. I recommend Burns Auto to anyone needing a car. Fast and friendly service
Dylan is an awesome sells man and he doesn’t mind workin with you to help getting u riding I appreciate him a lot
Never in a million years would I ever expect for my head gasket in my vehicle and radiator hose go out. I bought my vehicle in March of 2020.... The biggest issue I had was I did not want to make payments on a vehicle I have to put every dime into to keep it running that defeats the purpose of making car payments on a vehicle I want. Over 2100 to fix my vehicle... The first few months my vehicle kept cutting off and wouldn’t start, well finally got that fix after months of sending it to whatever dealership they sent it to. Every since my vehicle been acting like it is taking a lot of power to even cut on when I start it. If this is what buying a used vehicle consist of I’m over it. Putting some work into a used vehicle is nothing compared to rebuilding the vehicle along with payments. Please save me the time of saying how sorry you are or how I need to contact my account manager because it’s not going to change the amount I have to put in rebuilding this vehicle along with car payments. Please stop having people write reviews before you hand them the keys to there new vehicle because they just met y’all... reviews needs to be months after having a vehicle so we can really see the experience of buying a vehicle from Burns Auto. They are great at getting you into a vehicle ..........that runs only a couple months. Whoever the account manager that took over Brittany good luck with your management career, you lost out on a customer, the price of the loan on the vehicle and the car repair..... Your job is to save customers from turning in there vehicle. Obviously you are not worried about burns having to pay the loans off and repair bill due to you not even pushing a car payment back when I even offered to pay this ridiculous bill...... I’m not even past due on any payments.... Good luck on your career
The best place in Spartanburg people are so nice got me in a car real fast come check them out
So please and impressed with the quality and personable customer service! I am extremely excited about my purchase, a pure Diamond-in-the-Rough find. I am so blessed for this smooth transitional experience.
By far the best experience with buying a car I’ve ever had, Dimitri made our experience quick and easy. After dealing with other dealerships in this area i now have a one stop shop for car purchases. I highly recommend anyone that needs a car to go see either Dimitri or Dillon at burns.
BUYERS BEWARE! Go anywhere else!Lets start with the poor customer service. No call backs.. Lisa hanging up on customer when warranty was mentioned!The vehicle my wife and I purchased had and is still having issueswater pump replaced x2multiple major oil leaks one caused by them.Catalytic converter issues that took 4 x to fixTransmission now slipping and was told to find a shop....Car has sputtered x3 for 10 sec after shutting off showing fuel line issuesall this in under 5k miles...BACK IN SHOP WATERPUMP INSTALLED WRONG METAL IN COOLANT SYSTEMThey will band-aid fix it until warranty runs out!
BEST PLACE TO GET YOUR VEHICLE ... TALK TO DANIEL, STOP TRYING ANYWERE ELSE, I CAME HERE WITH A HOPE AND A DIME AND HE DID NOT DISAPPOINT ME . DOWN ON YOUR LUCK OR GOT YOUR LAST BUCK TRUST ME TRY THEM..
Holler at DANIEL, been stressing 😫about a car . Credit, money and etc . DANIEL came through great guy and great service
Left out with a car for 500$ down . Highly recommend
Very Welcoming staff! Make you feel at home & They’re going to do all they can to put you in a vehicle. Would like to thank ms. Lisa and Dylan
They got my son in a nice SUV, with good cheap payments
Great place to buy from, cars come with warranty and they fix any issues immediately. Very pleasant to work with and Demetri is a spectacular salesman!
Not wanting fix and do repairs on van that we bought less than a year ago for my wedding anniversary in 2020. February. I didnt even have my van a year. The timing belt went. Been burning oil since day one and told them on several occasions and they kept saying no one told them.plus the transmission is slipping. The hub on to right is shot. Ac only works half has and tasty smell in the blowing motors since day one.
I love burns very professional fast and best part is this is my second car from here and my credit score has increased ALOT!!
I put an application in this morning, spoke with Mr. Dylan Solis who was so helpful and polite. He took the time to listen on my car needs! He put me in exactly what I was needing. $0 down and drove off the lot!
We have been searching every where for a car for my fiancé. I have good credit but he does not. I also wanted him to be on the loan in order to try and repair his credit. After visiting several name brand big dealerships around Spartanburg (with no luck!) I decided to go to Burns Auto b/c of their great review ratings.Dimitri was awesome!! He walked me through everything. I told him exactly what I was wanting to do and he made it happen. I gave him all my information and after submitting it about 20 minutes later my fiancé and I were approved with a joint co-signer account. Dimitri asked me how much we were wanting to stay at a month and he made it happen. We got a beautiful, clean, smooth ride, (2007 Ford Edge). I couldnt be more happy. Dimitri absolutely made my day, heck my year! If I ever need another used car, that is most defiantly where I will be going back to.Dimitri: I want to thank you from the bottom of my heart for all your hard work. God Bless you!
Had an exceptional experience with Dimitri Solis definitely a must if you are looking for a place to buy here or pay here!!
I came here with nothing and 3 repos, THESE GUYS GAVE ME ANOTHER CHANCE. LYANN DEFINITELY HELPED ME BY WALKING ME THROUGH the whole process, never lied and told me exactly whats happening. I am truly satisfied with the work ethics and care they all provide. Family feel for a big dealership!!
We bought an SUV from there a few weeks ago. My family and I have been looking for this particular car. And they just happen to have it. We went down looked at it, took it for a test drive and fell in love. The person who helped us was Dan. He was wonderful. He answered all our questions. They went above and beyond to help us getting this car. After having a few weeks it did have some issues that I, nor them was aware of. I contacted them and they did whatever it took to be fixed. A big shout out of thank you to Dan, Lisa, and their technicians for helping us out. They are all such nice and wonderful people. We had an amazing experience. Thank yall so much for helping our family ♡♡♡
There great to work with and they have you in and out in a new car in no time. Go check them out
Highly recommend coming here great quality cars at a great price
Lyann and Dimitri were awesome! They helped me get into another vehicle even though I had a repo earlier this year. I would definitely recommend coming here! GREAT SERVICE!
NEVER GO HERE THEIR VEHICLE ALMOST COST ME MY LIFE!!!!
Friendly staff, worked with me and got me exactly what I wanted. Great place for second chances for people with bad credit. They report to the credit agencies to help repair credit!
Excellent, friendly customer service and a great deal!
Love Burns !!! Lisa, Dimitri and Dylan were very helpful and put me in a vehicle with a low down payment !!! Highly suggest coming to Burns if you need to buy a car!
Got good costumer service from Dimitri Soils
What a great place to get a car. Chharllin was the absolute BEST!! Low Down Payment plus low monthly payment! Do I need to say more.
These people are really awesome and chill. I worked with Demitri(I hope I spelled it right). We were on and off the phone for about a month trying to work a deal and get me approved with some low payments. He was very consistent with his approach and his manor as most people would grow aggravated with answering the call from the same person over and over. Sure enough we got the deal done and he was very upfront and honest about what they can and cannot do in certain situations. I have no complaints at this time and I’m hoping my Benz will hold up like I’m expecting!! SHOP HERE!!!! (The Spartanburg location)
Dylan was amazing helping me with my first car purchase!!!!!
Dylan was 👍👌👍👌👍👌 great.
I got the keys to my sonata today!!! Stephanie and Lisa was extremely helpful and very sweet. Their customer service is top of the line. Im so happy we chose to stop there. Ill be recommending burns for years to come.
More than satisfied with my service with Chharllin Chea!!! Great attitude and made sure she explained everything in full to me. I highly recommend her !
Got a car with only 550.00 down payment great people great service
I would like to thank chharllin chea at burns auto in Spartanburg for helping me out to purchase a car. Shes amazing :)
Had a great experience with this company. Dimitri brought us in and helped my wife and I while it was pouring down rain. Took us in ran everything, let us know exactly what vehicle we were capable of getting into and really took his time and got to know us to make sure everything was done right and was a right fit for us. When it was all said and done got my family into a Jeep Compass. THANK YOU TO THE BURNS FAMILY!!!!
Great Place, Awesome Customer Service. Dimitri was upfront and was fast with letting me know about my approval. I definitely recommend this place to anyone. Best Buy Here Pay Here I have ever dealt with. 100% satisfied.
Great place. Friendly staff. Dimitri is the greatest salesman. They stand behind everything they tell you. I got a great deal and more. Awesome job guys. Will buy from them again.
These people are WONDERFUL! I have never been treated so well and helped so much! I went back in July to purchase my first vehicle ever, I was a new car buyer and Dimitri was beyond helpful! He got me into a beautiful Kia Soul at a price I could afford! Unfortunately I totaled my vehicle last month!! If I were able to I would love to purchase another vehicle from Burns!
I bought a car from here and within the first month, the heater core and the radiator went out and they won’t help me get it fixed. Now I have to pay $350 to a mechanic if I don’t want to go all winter freezing! AND make payments to my car.
My recent purchase of a RAV4 with Dan was amazing!!! He made sure everything was in order for me and got me the perfect car for me and my family!!! I would definitely recommend to anyone who needs a good car!!!!
Great experience very clean and organize car lot and real down to earth peopleOne thing I will say there Rock Hill, Sc Mr Moon was very kind and patient at the Rock Hill location as i call for info..i visited the Spartanburg location both have great customer service they seem to be the same no matter what location you call but when I went to the Spartanburg location Stephanie and Lisa or two great women they done a great job they was very helpful..through all and one thing I liked they was real about all and seem to have the customers desires first I appreciate it thanks to those women the experience was smooth
Came to buy a car and had a really great experience. Lyann was the saleswoman that assisted me in my purchase and was really professional, and overall really helpful when it came to my decision when buying the car. If you need a car definitely would recommend checking them out.
They really do what they can to get you in the right car for you. Thank you for my new ride and Im still loving it
Worked with Dan. He got me into a low mile affordable car. Easiest car purchase I’ve hadI spoke too soon. Burns Auto is not doing the transfer of my registration. Called several times and nothing but excuses. Contacted SCDMV and was informed there is no reason for the not be able to register vehicle. I now have to park the vehicle until Burns decides to do their job. Be careful dealing with this dealership once you get your car they want nothing to do with you. Also have a we-owe on the vehicle that has not been addressed. Sorry I bought there.
They are super awesome. Great Team there. Best place to buy a Vehicle.
Thanks to Dan for making my car buying the best experience. Super easy and fast process. The staff there is very friendly. Thanks yall!
Would give negative stars if I could. They promise to take care of you and your purchase but never follow through on their words. Lemon lot. Buyer beware!
Amaizing service, helped me with prices. More than happy living with a new car. Whoo hoo. Ask for Dimitri Solis. Thwe sales consultan. He will help uou promise you wont regreat it.
5 starsDimitri was the best! He made sure he kept in constant contact with me! It was a great pleasure to be referred and be happy with my 2015 Ford Fusion!! I love it! Thank you again for all your hard work and efforts! 5 star treatment!
If I could rate them higher than I would! We had been having so much trouble with our current vehicle and we went in and Chris gave us many different options and helped us pick out the best car for our growing family and got us the payments we could afford. I would recommend this place to anyone!! Great people!
We had been looking for a third vehicle for our family (3rd row vehicle) for awhile. Chris helped us get into what we wanted at the price we wanted. We had a couple bumps with the vehicle (but we bought an older vehicle with a bunch of miles) & Chris fixed every issue we had with no hesitation. We couldnt be more pleased with our whole experience. If we ever need another vehicle we will definitely be coming back to Burns! Great people to work with!
Very helpful and kind
I can say one thing that Burns Auto Credit is the best place to go and get a vehicle & the customer service is very nice and very friendly I would recommend anyone
Stephanie was amazing! She helped through the process and made it so easy! Great car, great price! Definitely go here if you need a car.
I would recommend this dealership when you need car. The processing with Dan was amazing. He was very calming, professional and answered all my questions concerning the buy here pay here program. I am truly pleased.
Hey guys! This is a great place to get a vehicle from! They have great customer service and make sure they do their absolute best to take care of you! If youve been looking for a car go see Stephanie and she will take care of you!
Good people that works here
Spectacular service, quick and friendly staff, ready to meet your needs. My Sales rep was Dan Smith. I am very pleased with my experience
Have a great experience there Mrs. Lisa put me in my very first car and gave me a price I could afford I over satisfied with customer service
Chharllin chea is the best thank you so much for everthing
This was the best car buying experience I have ever had. Everything about it felt right and was quick. Dimitri solis got me what I needed to drive home same day. He even stood out in the cold wind to inform me on every car and even recommended me cars based on the specs of what I wanted. It was easily a 10-10 experience. With customer service like this you have no choice but to go with them and trust me they will not disappoint you.
Excellent customer service. They got me into the car that I really wanted. Thanks again Dan and Lisa!!!
I had a wonderful experience with the company. Luke Quillen was my sale person. Luke was very kind and nice and he help me get into the car that i wanted. The manager Mike is a wonderful person. Mike is a easy going person. Levi the auto mechanic is wonderful mechanic. They fix everything that was wrong wit my car before i brought it i would recommend going there and buy a vehicle from them. Great customer service and experience. Great people
My Mazda SUV has put me down four times in the last four Months, after said, a new engine and a thirty day transmission was installed. Had it towed three out of the four times . But, Im continually getting the same feedback, that they cannot find anything wrong with it . It will crank back up . But, once I put it in gear, it cuts back off . Hours later or the next day its running perfectly fine. Ive missed work . Been stranded out of town, because know one there can tell me whats going on with it . October this year will be one year I have been paying on this vehicle . Ive asked to be given another vehicle, because it is time for my upgrade after paying off half it cost . But, again I am being unheard .
Amazing service! Dave and Chris helped me every step of the way! They made it easy and super affordable! Can’t wait to drive away in my new car! 😁
Bought a 2007 Lincoln from Dan at the Spartanburg location.very helpful put all the paperwork together test drive was my leisure,great car.From first contact to delivery,GREAT EXPERIENCE
Stephanie Woody was a great sales lady. I would recommend anyone here. Great people.
Dimitri is the best! I recommend Burns Auto Credit to anyone. The process was so easy. In and out in an hour or less! The sales manager Chris is awesome also.
Nice cars and good prices, Great Deals!
Great customer service, quick and easy financing. This was by far the best car buying experience Ive had.
I don’t think I’ve ever left a review on a company. But let me tell you about these people. They will look you in the eye, shake your hand and sell you junk. When it breaks down they pretty much tell you it’s a luck of the draw. Here are some facts 4 times in 3 months broke down and stranded. Another fact more warning lights on when you leave than when you came to get your car serviced. One more little fact for the other 2 dozen of you that have been scammed by this company please be on the look out for a phone call!!!!
This is a great company! The staff is very polite, knowledgeable on the cars theyre selling, and most importantly: they are very professional. They did not try to pressure me into buying any car that they showed me. They listened to my needs and worked with my budget. I ended up purchasing a car from them, and since then they have remained very professional and cordial. The person who sold me my car (Stephanie Rizzo) was an outstanding salesperson! She was never pushy, and knew a great deal about every car that we test drove. I was even offered 2 years of free oil changes. I would certainly buy a car from them again!
Great fast service even with bad credit.
Stephanie was AMAZING! She worked with me and helped me get in a new car during one of the hardest times in my life! She is super sweet and caring! Go see Stephanie!!!
The best car buying experience ever thanks to Dimitri. He made what could have been a stressful situation into an enjoyable one. Recommended this crew to anyone.
Run run run!! Do not buy a car from here!! They sale bad cars, they get them running long enough for you to test drive and get on the road and after you give them your money it’s nothing but problem after problem. I got my car 2 months ago and the check engine light keeps coming on, the tires are bad, the brakes are bad, if you want to go up there every week for a new problem then that’s your place to go. Management will not do anything to help you, all they want is your money.
Brittany Clark is the best saleslady anybody can ask for. Not only did she help my family get into an suv with a small down payment she also made it so the payments were affordable. I would highly recommend if youre looking for a dependable used vehicle with a warranty and free oil changes go see her!! Shes awesome
Riketah Boyd was great. She helped me from the very first day I got her information til the day I drove off in my new car. She has a wonderful personality and made sure any questions or concerns I had was taken care of. As a first time buyer she also gave me really good advice when it came to cars and making payments. Definitely ask for her when purchasing a vehicle
The staff at Burns in Spartanburg has been spectacular. I had been searching for a vehicle for a long time that first of all meet my down payment and monthly payment requirements and lastly a car that I could fall in love with. After a full year of searching, they have so far exceeded my expectations. This has been one of the best experiences Ive ever had on a long term purchase. Riketha and Mike has been awesome and Id recommend them any day!!!
Great place to buy a car. The family auto suck compared burns. Thanks guys for the help and understanding when family auto didnt care!!!!
WOW! That is the best word to express how smooth and wonderful my experience was with getting a car from Burns! Riketah Boyd was WONDERFUL and did the most amazing job with getting me in the car I wanted. She was so personable and got just as excited as I was (I believe there was even a jig involved) :-) My happiness has been shared with everyone I know as I could not believe how quick and easy everything was, and how great they are at working with people! Great Job Guys!
Riketah was an awesome dealer. Ask for her as she will get you in a favorable car for the best price. No high sales pressure and walk me through every step of the way.Super satisfied with the service
Definitely a great place to do business with. Riketah helped me throughout the whole process. I felt welcome as soon as I walked through the doors. The staff was very friendly, they also got me in the car I wanted at a very reasonable price. I would definitely recommend people to do business with these awesome folks ! Thanks again !
Stephanie was so great in helping me purchase my first car anyone looking to buy a car in the area needs to come here.
Excellent service. Good selection.
Great, honest sales reps. Never felt pushed to buy anything. Mr. Smith was upfront and transparent throughout all my questions.
Dan and Lisa were very helpful ! 10/10 recommend !
Would highly recommend Burns. Staff was helpful and friendly. Made getting a car painless. Will come here again when Im in the marketfor another car.
I highly recommend this dealership. Great customer service and very kind staff. Cars are in perfect condition. Riketah was very patient and flexible!
I wanted to recommend to anyone looking for a great place to do business, excellent customer service, and even with very little credit was able to drive off the lot in a great car, this will be the first place I recommend to my family and friends. Thanks Chris and Dimitri had a great experience.