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Storage Solutions Spokane
4200 Cheney Spokane Rd, Spokane, WA 99224, United States
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Storage Solutions Spokane

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Ma
Review №1

I felt great about the whole process. Everything went so smooth and was so easy.I spoke with Brian and Jacob and they were both very friendly and answered all my questions and everything all set up and ready to go.The place is very clean and the price was right and the location was great.

Ri
Review №2

What cant I say good about this place. Since we started renting a unit here they have all been helpful. Had a lock go bad after 5 uses, and they went above and beyond to make sure we not only felt taken care of, but actually were taken care of. Will be renting from this place for as long as I need to. No reason to even shop around.

Do
Review №3

Nice facility overall. Very narrow driveways between the buildings. The potential is there for long waits to load or unload.

Jo
Review №4

Was a customer for a long time. Never had any complaints. Always friendly when i called. Always acomodating when i needed more or less space. Even helped me move from space to space. Couldnt be happier with them. Highly recommend them when any one asks.

D
Review №5

A bit pricey, but staff were friendly and I had no issues with my rental.

Ma
Review №6

Very helpful staff and competitively price.

je
Review №7

Fantastic A+ customer service & property! Highly recommend! Brian was so helpful! Thank you!

Ja
Review №8

Maximum security for sure tested it out lol

Al
Review №9

Ive been renting spaces from Storage Solutions for 12 years now. Theyve always been good to me and its a well maintained facility. Great place to store just about anything.

Br
Review №10

This place rules. Great staff. So happy with everything.

Pe
Review №11

What a fabulous experience. Staff was amazing. Well done guys. Youre great

Jo
Review №12

Nice guys at the front parking my RV there

Ia
Review №13

A little expensive but with the location and security I find that its worth the price. Various sizes

Ja
Review №14

There not 24 hrs is only knock I can kinda have I spose if I were looking for one. Solid joint inside and out clean w/variety of options.

Ji
Review №15

Very efficient, friendly and priced right!

To
Review №16

John and Rick did a great job getting us taken care of. Due to the current situation we had too reschedule our arrival a few times and were always accommodated with zero issues. Everything was explained fully and I feel confident my daughter will be able to access her storage when she needs to get back to school. Truly an enjoyable experience, thank you!

De
Review №17

Great to work with, everyone was super friendly and receptive to what was needed for my storage solution.

An
Review №18

Its my first time renting a storage unit and this is the best experience I could have ever had! The manager is very accommodating and pleasant to talk to. I definitely recommend this place for storage needs.

Ga
Review №19

The staff was very kind and courteous and was extremely helpful inside the store and answered all of my questions and helped me decide what materials I would need and the style lock I would need for the storage unit I reserved. Definitely recommending this location to everyone I work with that needs a place to store their personal property.

Da
Review №20

I’m not sure why this place is receiving mixed reviews. It is the nicest storage unit we have ever used. We like this place so much that we rented a second unit. They even give military discount and went out of their way to coordinate to keep our one way U-Haul rental for us as a drop off point. Exceptional customer service over the phone and in person and clean, new storage options!

Kr
Review №21

Bets way to take care of your storage needs is first look up their prices on ththee website. Then call the local site. Head down and get the whole deal done in 15 mins max! They are amazingly helpful and bend over backwards to make your storage rental pleasant and quick.

Er
Review №22

They have a liquor store!!!

Jo
Review №23

I was very well received. I like the location and the detail to health and safety.

Ru
Review №24

Clean and dry facilities as to be expected. prices seemed to steadily increase. when using the uhaul rental we were challenged about the gas level because they couldnt keep their records straight. take pictures of everything

Ro
Review №25

I’ve had my stuff stored there for the last two years and have never worried about it. The customer service is A-MAZING and I’ve never had a complaint. I’m currently in NC and needed my brother to retrieve something from my unit but I’d lost the key. The management at SS were super helpful and let my brother into the unit and replaced the lock for me. 10/10, will definitely use them again when I’m back in the northwest.

Ru
Review №26

Nice people, but once you get the unit, they keep raising your prices. I called today and the price of the units are $33.00 cheaper than what they are making me pay per month. They start out low and keep raising your price. You would think they would reward someone for being a long term tenant instead of giving deals for new customers.

Ki
Review №27

Kinda spendy, but clean. Great customer service

Ju
Review №28

Fantastic customer service from day one. Prices are competitive and Ive never had a single problem accessing my unit.

As
Review №29

Easy to reserve and rent! We paid 6 months in advance and got a small discount, which was pretty great. It feels very secure and I never worry about my stored items.

Rh
Review №30

We have utilized this facility for 2 years. John was extremely helpful when we were moving to Washington and preparing to store our belongings. The place is clean and well kept!

Br
Review №31

Great experience!! I felt very safe leaving my stuff with this company and ALL employees are very kind and helpful. They could answer and and all questions and always had great attitudes. Loved this place and will definitely use Storage Solutions Spokane again!

Di
Review №32

Wonderful storage facility. Happy employees... always a sign of good management. Storage units are clean, grounds are always clean of any debris. Would recommend this storage over any other in Spokane!

Ca
Review №33

FABULOUS, I was Just Driving By.you need to QUIT pinging Everyone that Drives By. Its a Pain every time I get nearby I end up with you wanting me to give you 5 STARS. YOUR FIRED

Jo
Review №34

They were wiling to reserve a unit over the phone, as I was moving from the Seattle area (another company said they cant do that). In a big move-in, they helped reserve dollies without hesitation. Great customer service in all my interactions! Their units are great and easy to access.

Co
Review №35

Where do I start...definitely feel like family here!! Ive been here a few years, and theres a reason I stay, i feel like my business is appreciated. Amber and crew rock. Highly recommended!!

Ca
Review №36

Wow, what FANTASTIC service and deals!! John is just the best.

Am
Review №37

Convenient, secure, with the friendliest and accommodating staff! Plus the prices are very reasonable. A great business to have any kind of relationship with - short-term or long-term.

Vi
Review №38

Excellent! Straightforward proceed, very helpful and friendly staff, clean, organized facility.

Mi
Review №39

Always friendly and very helpful. I use them every summer for boat storage / boating season since we cant park our boat in our development. Never had any problems, theyve always been both friendly and helpful. Ive been using them for years and will continue to do so.

Ja
Review №40

Safe secure storage and climate controlled too. Good value for nice storage space!

Ka
Review №41

Excellent staff, always clean

St
Review №42

I have used them before. They always have great specials going on!

Ja
Review №43

My experiences here left me dismayed and shocked by what was calculating and underhanded in perspective by staff who I dealt with. I had a unit here for 7 plus years. After many years of on time and full payments, I experienced life situations that left me slightly behind and unable to travel to clean out my container. In speaking with John at the office, it became very clear that there was no interest in working with me on my situation but rather since I had kept the unit for such length and paid regularly without giving it up, it became clear that this indicated to him that my unit held something valuable and possibly something which folks there may benefit from if I lost possession. I was shocked that this seemed to be so clearly what his intent and thinking was. Be forewarned those who may consider this a place appearing professional. The sad part was that they were things valuable to me that are irreplaceable. I recommend people use real care with what is trusted in the possession of these people here as they clearly seek to profit from the loss of others as well as the monthly payments made. Pariahs they are.

Ry
Review №44

Incredibly helpful staff and a great facility!! They make renting easy!

Gr
Review №45

The facilities are excellent! The staff is spectacular! They made my parents stressful out of state move, run smoothly!

Da
Review №46

Nice people good units great price

Ma
Review №47

Not outrageously priced, clean, large, and the guys seem nice

Me
Review №48

We as treated very well and I was also a returning customer.

Je
Review №49

Very helpful and friendly staff. Like the security. Very clean business.

su
Review №50

Nice clean place and polite staff!

Ho
Review №51

Price is high but decent quality

di
Review №52

Good service

Ki
Review №53

Clean, but expensive

GE
Review №54

VERY ACCOMMODATING

KE
Review №55

Answered all my questions.

Ri
Review №56

Clean and secure

Sa
Review №57

Accessible

Co
Review №58

OK

Information
39 Photos
58 Comments
4.4 Rating
  • Address:4200 Cheney Spokane Rd, Spokane, WA 99224, United States
  • Site:https://mystoragesolutions.com/spokane-wa-storage-units/?utm_source=GoogleMyBusiness&utm_medium=GMBlisting&utm_campaign=GMB-SS_Spokane
  • Phone:+1 509-455-4242
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Business center
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • RV storage facility
  • Storage facility
  • Truck rental agency
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
From the business
  • Identifies as veteran-led:Yes
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